Travel Profiles A SNAPSHOT OF KEY MARKETS

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Travel Profiles A SNAPSHOT OF KEY MARKETS Tourism is a vital part of the Irish economy. It is integral to sustainable regional development and an important source of national employment (240,000 jobs in 2017). Trend in Overseas Tourism Numbers (000) welcomed 9 million overseas tourists in 2017, this is equivalent to almost two tourists for every resident. OVERSEAS TOURISTS TO IRELAND 2012-2017 (000) 6,286 +1% 6,686 +6% 7,105 +6% 8,036 +13% 8,742 + 9,023 +3% 2012 2013 2014 2015 2016 2017 Tourism Numbers While welcomes tourists from all parts of the world, four core markets play a key role in s success. Nearly seven-in-ten (68%) of s overseas tourists come from Britain, United States, Germany and France; accounting for 6 out of every 10 (62%) or 3 billion of revenue. USA 1.5m Britain 3.4m Germany 0.6m This overseas travel profile looks at overseas tourism with a focus on holidaymakers from s four key markets. Spain 0.4m France 0.5m Italy 0.3m

Growth in Tourism Numbers Britain is s single largest market, however 2017 marked a decline in British tourist numbers (-), but this loss was offset overall by strong growth from the US (+). The US market has been a consistently strong performer for, with high demand over the last five years and a double digit growth on average. 217,000-1 187,000 7% 1 2% 3% 7% 3% 4% 2013 2014 2015 2016 2017 Revenue Total overseas tourism accounted for 4.9 billion in revenue for in 2017; a 6% increase on 2016. Britain remains s largest market for tourists (over double that of the US), however the US generates the largest income. America is a high yield market due to its growing tourist numbers, high proportion of holidaymakers, preference for hotel accommodation and longer average stay. Spain 0.2bn France 0.29bn Germany 0.4bn Italy 0.19bn US 1.3bn REVENUE 2017 KEY MARKETS GB 1bn TOURIST OR HOLIDAYMAKER? Tourists include all travellers who stay away from home for one or more nights for either holiday, visiting friends and family, business or other purposes. Tourists Includes an Overnight Stay Main Purpose of Visit Holidaymakers are the largest subcategory of overseas tourist. They are a key focus of much of s developmental and marketing strategies as their choice of destination can be directly influenced. Holiday Visiting Friends & Relatives Business Other

Spotlight on Holidaymakers Holidaymakers are an important type of tourist, both in terms of their numbers and their value. Holidaymakers Holidaymakers Tourists include those that stay one or more nights in and can be further defined based on their reason to visit HOLIDAYMAKERS Holidaymakers 52% Visit Friends & Relatives 2 Business Other REASON FOR VISIT 44% 1% 73% 1 8% 4% 6 64% 18% 13% 6% Holiday Visiting Friends/Relatives Business Other Most Americans (73%) visit for a holiday while, unsurprisingly due to their close familial ties, more British tourists come to visit friends and family (44%) than come for a holiday (). REPEAT VISITS TOTAL 68% 32%* On average one-third of holidaymakers to were repeat visitors. This highlights the opportunity to encourage holidaymakers to return by exceeding expectations and providing a compelling reason to come back. 40% 60%** 70% 30% First Visit Repeat Visit 67% * 1% of all repeat visitors are Irish born ** 6% of repeat British visitors are Irish born

SEASONALITY 30% 2 -- -- ---- ---- Britain ------ USA ------ Germany France 1 10% 0% Jan-Feb March-April May-June July-Aug Sept-Oct Nov-Dec DEMOGRAPHICS s holidaymakers are relatively young. On average, one-in-two () are under 35. German and French holidaymakers are among the youngest (5 and 52% respectively are 34 or under), and close to half (4) of Americans also fall within this age group. AGE 1 16% 30% 34% 23% 3 31% 46% 7% 27% 41% 6% 65+ 56-64 35-54 19-34 Under 19yrs HOLIDAY PARTY TYPE Tourists to tend to travel as part of a couple or adult party. Britain and Germany are the markets least likely to travel in a family group. TOTAL OVERSEAS HOLIDAYMAKERS LENGTH OF STAY Three-quarters (7) of holidaymakers spend eight or fewer nights in. Germans are most likely to opt for a longer holiday of eight nights or more (37%). Seven in ten British holidaymakers stay five nights or less. Alone 1 28% 37% 32% 9 or more nights Adult Party Couples 18% 6-8 nights 50% 13% 4-5 nights Family 22% 23% 1-3 nights

REGIONS VISITED* As a primary point of access is a very popular destination for three out of four holidaymakers (76%). Border 8%, the South-, and Mid- feature as s most visited destinations across all key markets. 32% 76% 2% 6% is most popular with Americans, 83% spending time there. The South-East is more popular with Germans, while the border region attracts a higher proportion of French and German holidaymakers relatively. Mid 22% 3 Border 8% Border 58% 1% 8% 83% ds s 58% Mid 8% East 10% Border South South 83% 2% Mid South 1 South 1 outh East TOTAL OVERSEAS 83% 2% Border Border 8% 3 6 83% 2% Mid 2 Mid 1 South East 1 South South Mid East BorderSouth 1 3 South 6 Mid 2 1 South 3 Border Border Mid 2 We 67% 1% 6 South Mid 23% Mid 13% 2 1 South South South W *Holidaymakers can visit more than one region, therefore the sum of regions adds up to more than 100% TRAVEL ARRANGEMENTS Independent Package On average, four out of five holidaymakers (83%) book their holidays independently. For one-in-two Americans (51%), is just one stop in a wider international trip. Therefore it stands to reason that they are the market most likely to book a package holiday. 92% 8% 8 83% ACCESS TO A CAR 56% 44% Two-in-five holidaymakers () have access to a car. One-third (32%) rent a car while one-in-ten (10%) bring their own. 57% The remaining holidaymakers (58%) rely upon public transport for travel while in. 56% 53% 57% CAR USE 52% 48% Sources: Fáilte Survey of Overseas Travellers 2017 3 No Yes

Where Holidaymakers Stay, the South and account for the highest number of holiday nights. In the case of a large volume of holidaymakers stay a relatively short time in the region. While the number of holidaymakers to the South and is lower, their length of stay is longer. Border 4% 16% Mid 1% 3% 37% South OVERSEAS HOLIDAYMAKER OVERNIGHTS ACCOMMODATION NIGHTS In general, holidaymakers spend the largest portion of holiday nights staying in hotels () Guesthouses/B&Bs are next most popular for overnight stays (21%). American and British holidaymakers favour hotels, while the French and Germans prefer guesthouse and B&Bs. However relative to their stock levels, guesthouses/b&bs perform very well in terms of popularity. There is just one guesthouse/b&b space for every eight hotel beds, yet one-in-five holidaymakers stay in a guesthouse/b&b. Self-catering (rented accommodation) is also experiencing growth across all markets, highlighting changing trends in holidaymaker preferences. ACCOMMODATION NIGHTS (%) 33 12 18 4 7 11 15 55 19 13 9 2 2 20 31 21 11 8 2 7 18 29 23 9 10 5 6 Hotel Guesthouse/B&B Rented Hostel Caravan/Camping House of Friend/Relative Other *Less than 0. FI-110678-TPO-0119