Regional Capacity Building

Regional Capacity Building Capt. Pu Fang Hui Assosiate Safety Oversight Officer International Civil Aviation Organization (ICAO) Asia and Pacific office 17th SCM / 9-12 May 2017 - Busan

State obligation Recruitment and selection of CASIs Regional Capacity Building Action Plan

Civil Aviation Safety Inspectors-CASIs A CASI is a qualified person authorized by the State to carry out safety oversight activities. Safety oversight is a function performed by a State to ensure that individuals and organizations performing an aviation activity comply with safety-related national laws and regulations.

STATE OBILIGATIONS 1)FULFILLING REGULATORY OBLIGATIONS TO SUPPORT INTERNATIONAL CIVIL AVIATION 2)CAA OBLIGATIONS TO SUPPORT AN EFFECTIVE INSPECTORATE

FULFILLING REGULATORY OBLIGATIONS TO SUPPORT INTERNATIONAL CIVIL AVIATION ü The Convention and its supporting nineteen Annexes establish several key obligations for Contracting States. One of the obligations is oversight of various aviation entities and activities. ü To accomplish these obligations, Annex 19 Safety Management, Appendix 1 identifies eight critical elements (CE)

FULFILLING REGULATORY OBLIGATIONS TO SUPPORT INTERNATIONAL CIVIL AVIATION ü CE-4 Qualified technical personnel ü minimum qualification requirements ü initial and recurrent training ü implement a system

FULFILLING REGULATORY OBLIGATIONS TO SUPPORT INTERNATIONAL CIVIL AVIATION CE-5 Technical guidance, tools and provision of safety-critical information Facilities Comprehensive & up-to-date technical guidance material and procedures Safety-critical information Tool and equipment Transportation means Standardized manner

USOAP-CMA SAFETY OVERSIGHT AUDIT RESULTS FOR CE4&5

THE FACTORS CAUSING CE DECREASES ü deterioration of the safety oversight system ü not enough qualified experts ü difficulty to estimate the CAA's staff needs ü absence of the traing policy ü lack of sufficient financial resource

CAA OBLIGATIONS TO SUPPORT AN EFFECTIVE INSPECTORATE DGCA shall: ü ü ü establish clear and comprehensive workplace policies and procedures provide a safe working environment supply CASIs with adequate workplace resources

CAA OBLIGATIONS TO SUPPORT AN EFFECTIVE INSPECTORATE Policy and procedures Safe working environment Workspace and equipment Remuneration, conditions of the service and staffing

RECRUITING AND SELECTING CASIs Appropriate number of competent aviation professionals Attractive factors(annex 19,Appendix1,paragraph3.3) Recruitment strategy Job specification Licensed aviation professionals, personnel from other technical specialities, other subject-matter-experts Supervisor or operational manager

AREAS OF ACTIVITY Air operators and general aviation operations Aerodromes and heliports Licensed personnel Manufacture and maintenance of aeronautical products Continuing airworthiness of aircraft Approved organizations and their approved services/programs Provision of air navigation services Dangerous goods

BASIS COMPETENCY FRAMEWORK Ethics & values Communication Problem solving and decision making Initiative Technical expertise System thinking Risk management Leadership and teamwork Critical thinking

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

EXAMPLE OF COMPETENCIES THAT A CASI CANDIDATE SHOULD DEMONSTRATE AT ENTRY LEVEL

REGIONAL CAPACITY BUILDING ACTION PLAN APRAST Capacity Building Task Force was formed in March 2016 Develop a regional capacity building action plan to address Asia Pacific States /Administrations capacity building needs, particularly in the areas of flight operations, airworthiness, air navigation services and accident investigation.

REGIONAL CAPACITY BUILDING ACTION PLAN

CAPACITY BUILDING FLOWCHART civil aviation safety inspectors

TRAINING PROGRAMME ü State s Training Policy Statement ü Training Objectives ü Competency-based training and assessment TRMs

Functional Area Training Roadmaps (TRMs) Types of Training ü Initial (Induction) ü Regulatory (Core) ü On-the-Job Recurrent Training Specialised Training Assume minimum qualifications and experience are met

Typical Training Road Map for Flight Operations Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes Overview of job functions, scope and responsibilities within State s CAA Roles and Responsibilities of FOI Knowledge on State s rules and requirements Departmental Procedure Briefing Overview of enforcement framework Briefing on Dangerous Goods (ICAO, IATA, CAA s) Briefing on Cabin Safety SEP Training on Aircraft Type Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Flight Operations Safety Oversight Inspection Advance Flight Operations Safety Oversight Inspection Aircraft Flight Type Training (First Type) Foreign Aircraft Inspection Flight Simulator Evaluation Air Operator Certificate (AOC) holder audit Line Station Inspection En-route Inspection Cabin Inspection Dangerous Goods Inspection Aircraft Ramp Inspection Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation Evaluation & Approval of Operations Manual Evaluation & Approval of MEL Evaluation & Approval / Acceptance of other key documents

Typical Training Road Map for Safety Operations Inspector (Cabin Safety) 6 months 1.5 years 2 years Induction Training Core Training Areas Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 6 & 19 and guidance materials relevant to cabin safety Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of SOI (CS) Knowledge on State s rules and requirements on cabin safety Departmental Procedure Briefing Overview of enforcement framework Briefing on Dangerous Goods (ICAO, IATA, CAA s) Briefing on Cabin Safety Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Safety Oversight Inspection Cabin Safety Inspection Foreign Aircraft Inspection Safety Equipment and Emergency Procedures (SEP) Training on Aircraft Type Air Operator Certificate (AOC) holder audit Line Station Inspection En-route Cabin Inspection Aircraft Ramp Inspection Aircraft Door Trainer and Cabin Emergency Evacuation Trainer Validation On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation Evaluation & Approval of Operations Manual Evaluation & Approval of MEL Evaluation & Approval / Acceptance of other key documents

Typical Training Road Map for Safety Operations Inspector (Dangerous Goods) 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 6, 9, 17, 18, 19 and guidance materials relevant to dangerous goods Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of SOI (DG) Knowledge on State s rules and requirements on dangerous goods Departmental Procedure Briefing Overview of enforcement framework Briefing on Dangerous Goods (ICAO, IATA, CAA s) Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Safety Oversight Inspection Dangerous Goods Inspection Foreign Aircraft Inspection SRP Training on Aircraft Type Air Operator Certificate (AOC) holder audit Line Station Inspection Dangerous Goods Consignment and Document Inspection Aircraft Inspection Core Training Areas On-Job-Training Auditing Surveillance Regulatory & Auditing Auditing Techniques Auditing Techniques and Skills and Skills Accident & Incident Investigation Evaluation & Approval of Operations Manual Dangerous Goods permit issuance Munitions of War permit issuance Evaluation & Approval / Acceptance of other key documents

Typical Training Road Map for Continuing Airworthiness Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 1, 6, 7, 8, 19 and guidance materials relevant to airworthiness Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of Continuing Airworthiness Inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Airworthiness Safety Oversight Inspection Advance Airworthiness Safety Oversight Inspection Aircraft Flight Type Training (First Type) Foreign Aircraft Inspection Flight Simulator Evaluation Air Operator Certificate (AOC) holder audit Line Station Inspection Approved Maintenance Organisation holder audit Issuance and Renewal: Certificate of Registration and Airworthiness New and Used Aircraft Acceptance Aircraft Incident or Reportable Defects Investigation Evaluation & Approval of Maintenance Schedule / Programme Approval of Permit to Fly Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation Inspection of Aircraft Hangar Ramp Foreign Aircraft Evaluation & Approval of Maintenance Control Manual / Maintenance Procedure Manual Evaluation & Approval of MEL Approval / Acceptance of other key documents

Typical Training Road Map for Airworthiness Engineering Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 1, 6, 7, 8, 19 and guidance materials relevant to airworthiness Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of Continuing Airworthiness Inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Airworthiness Safety Oversight Inspection Advance Airworthiness Safety Oversight Inspection Flight Simulator Evaluation Design Approval Production Approval Air Operator Certificate (AOC) holder audit Approved Design / Production Organisation holder audit Approval of Permit to Fly Approval of Design and Production Activities Supplemental Type Certificates Technical Standard Order Modification Design Approval Repair Design Approval Acceptance to Type Certificate Acceptance to New/Used Aircraft Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation Inspection of Aircraft Hangar Ramp Foreign Aircraft Evaluation & Approval of Maintenance Exposition Manual Evaluation & Approval / Acceptance of other key documents

Typical Training Road Map for Personnel Licensing Inspector / Manager (PEL) 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 1 and guidance materials relevant to Flight Crew Licensing/Aircraft Maintenance Engineer (AME) Licensing/Air Traffic Controller (ATC) Licensing Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of Personnel Licensing Manager Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Personnel Licensing Oversight Personnel Licensing System Aircraft Flight Type Training (First Type) Flight Simulator Evaluation SMS audit (Flying school) Approved Training Organisation (Flight Training Organisation, Maintenance Training Organisation & Air Traffic Service training provider) audit ISO / QMS certification process Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation ISO / QMS Certification Evaluation & Approval of Licensing Procedure Manual Evaluation & Approval / Acceptance of other key documents Note: Usually the Personnel Licensing Inspector / Manager will also be cross-trained in either as a Flight Operations Inspector, or a Airworthiness Inspector, or a Air Traffic Services Inspector.

Typical Training Road Map for Aerodrome Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 14, 19 and guidance materials relevant to aerodrome operations Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of aerodrome inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Aerodrome Safety Oversight Inspection Inspection & Maintenance of Movement Areas Inspection & Maintenance of Visual Aids & Electrical Systems Aerodromes audit ( in various Core Training Areas) Visual Aids for Denoting Obstacles and Restricted Use Areas Movement Area & Airside Vehicle Control/Operations Apron Management Disabled Aircraft Removal Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Incident Investigation Low Visibility Operations Security Fencing & Lighting Aerodrome Data Aerodrome Physical Characteristics Electrical Systems Aerodrome Emergency Planning Rescue and Fire Fighting Wildlife Hazard Management Obstacles Restriction & Control Visual Aids for Navigation Evaluation & Approval / Acceptance of key documents

Typical Training Road Map for ANS: ATS Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 2,11, 12, 19 and guidance materials relevant to air traffic services Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of ATS inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems (SMS) Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations Air Traffic Services Provision Human Factors for Air Traffic Management Air Traffic Service Provider audit SMS audit Evaluation & Approval / Acceptance of key documents Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Safety/ATS Incident Investigation Air Traffic Controller Licensing Air Traffic Management Note: Usually the ATS Inspector will also be cross-trained in other areas of Air Navigation Services (ANS ), namely AIS, SAR, MET, PANS-OPS, Cartography and CNS.

Typical Training Road Map for ANS: AIS Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 15, 19 and guidance materials relevant to aeronautical information services (AIS) Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of AIS inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations AIS provision Human Factors for AIS Aeronautical Information Service Provider audit ISO / QMS certification process Evaluation & Approval / Acceptance of key documents Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Aeronautical Information Management (AIM) ISO / Quality Management System Certification Note: Usually the AIS Inspector will also be cross-trained in other areas of ANS such as ATS, PANS-OPS and Cartography.

Typical Training Road Map for ANS: SAR Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 11, 12, 19 and guidance materials relevant to SAR services Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of SAR inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations SAR provision Human Factors for SAR SAR Mission Coordination SAR Provider audit National SAR Policy & Operations Evaluation & Approval / Acceptance of key documents Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills Accident & Safety Incident Investigation Search and Rescue Note: Sometimes the SAR Inspector will also be cross-trained in other areas of ANS such as ATS.

Typical Training Road Map for ANS: MET Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annex 3, 19 and guidance materials relevant to aeronautical Meteorology services (MET) Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of MET inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations MET provision Human Factors for MET MET Provider audit ISO / QMS certification process Evaluation & Approval / Acceptance of key documents Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills MET ISO / Quality Management System Certification Note: Sometimes, the MET Inspector will also be cross-trained in other areas of Air Navigation Services (ANS ), such as ATS and SAR.

Typical Training Road Map for ANS: PANS-OPS Inspector 6 months Induction Training 1.5 years 2 years Core Training Areas Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 4, 5,11, 19 and guidance materials such as Doc 8168 Vol II (Procedures for Air Navigation Services Aircraft Operations (PANS-OPS) relevant to PANS- OPS services Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of PANS-OPS inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations Air Navigation Services Aircraft Operations (PANS-OPS) Human Factors for PANS-OPS Performance Based Navigation (PBN) Airspace PANS-OPS Provider audit Flight Procedure Designer Approval Flight Procedure Designer Organization Approval Evaluation & Approval / Acceptance of key documents On-Job-Training Auditing Regulatory Auditing Techniques and Skills Instrument Flight Procedure Design Process & PBN Procedure Design Doc 9906 Quality Assurance Manual for Flight Procedure Design Quality Assurance System Note: Usually the PANS OPS Inspector will also be cross-trained in other areas of ANS such as ATS, AIS and Cartography.

Typical Training Road Map for ANS: Cartography (CHART) Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 4,5, 19 and guidance materials relevant to Aeronautical Cartography services (CHART) Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of CHART inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations Aeronautical Cartography Human Factors for CHART Phases of flight of aircraft CHART Service Provider audit Evaluation & Approval / Acceptance of key Processes of QMS Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills CHART Geospatial 101 Electronic Terrain and Obstacle Data (etod) ISO / Quality Management System Certification Note: Usually the Cartography Inspector will also be cross-trained in other areas of ANS such as PANS-OPS and ATS.

Typical Training Road Map for ANS: CNS Inspector 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 10, 11, 19 and guidance materials relevant to CNS Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of CNS inspector Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Safety Oversight & Surveillance Basic Air Navigation Services operations CNS provision Human Factors for CNS Inspection & Maintenance of ATCS equipment PBN Procedures & equipment CNS Provider audit Approval for ATCS equipment such as Radar system, Navaids etc Evaluation & Approval / Acceptance of key documents Core Training Areas On-Job-Training Auditing Regulatory Auditing Techniques and Skills CNS Note: Sometimes the CNS Inspector will also be cross-trained in other areas of ANS such as ATS.

Typical Training Road Map for Air Accident Investigator 6 months 1.5 years 2 years Induction Training Introduction to International Civil Aviation System Introduction to State s Aviation Regulatory Framework and Delegation of Powers Overview of ICAO Annexes 13, 19 and guidance materials relevant to air accident investigation Overview of job functions, procedures and processes within the State s CAA Roles and Responsibilities of investigator Departmental Procedure Briefing Overview of enforcement framework Safety Management State Safety Programme Safety Management Systems Human Factors and Human Performance Limitations Accident & Incident Investigation Investigation Techniques and Management Annex 13 Report Writing Investigation equipment training Crash exercise and field investigation Participate as observer in foreign investigation Core Training Areas On-Job-Training Media Handling Site safety and blood-borne pathogen avoidance Specialty areas such as underwater search and recovery of flight recorders Environment and terrain training Note: Usually the Air Accident Investigator will also be cross-trained in either as a Flight Operations Inspector, or a Airworthiness Inspector, or a Air Traffic Services Inspector.

Periodic Prioritizing Details

1. ICAO APAC Scheduled Annual Training/Workshops (Bangkok) 2. ICAO Developing Countries Training Programme (Korea, Singapore and India) 3. COSCAP arranged training/workshop (Bangkok, COSCAP Member States)

TRAINING RESOURCES

TECHNICAL ASSISTANCE - SMES ü APAC Combined Action Team(CAT) ü ICAO Programme for Aviation Volunteers (IPAV) ü Cooperative Development of Operational Safety & Continuing Airworthiness Programme (COSCAP) ü Pacific Aviation Safety Office (PASO) ü Training Providers ü APAC Member States/Administrations

CASI ICAO GUIDANCE RELATED TO OPERATIONAL PROCEDURES TO SUPPORT THE DEVELOPMENT OF INSPECTOR GUIDES Aerodromes ICAO guidance that includes procedures and/or checklists for CASIs 9137 Airport Services Manual 9150 Stolport Manual 9157 Aerodrome Design Manual 9184 Airport Planning Manual 9261 Heliport Manual 9683 Human Factors Training Manual 9774 Manual on Certification of Aerodromes 9859 Safety Management Manual (SMM) 9974 Flight Safety and Volcanic Ash 9977 Manual on Civil Aviation Jet Fuel Supply 9981 Procedures for Air Navigation Services Aerodromes (PANS-Aerodromes) 10019 Manual on Remotely Piloted Aircraft Systems (RPAS)

ICAO GUIDANCE RELATED TO OPERATIONAL PROCEDURES TO SUPPORT THE DEVELOPMENT OF INSPECTOR GUIDES Airworthiness Continuing Airworthiness Oversight of Manufacturers Air Operator Certification and Surveillance Handbook (ICAO Public Website) 9760 Airworthiness Manual 9683 Human Factors Training Manual 9824 Human Factors Guidelines for Aircraft Maintenance Manual 9859 Safety Management Manual (SMM) 10019 Manual on Remotely Piloted Aircraft Systems (RPAS) 10020 Manual of Electronic Flight Bags (EFBs) Doc XXXXX Manual on Article 83 bis

Flight Operations including Flight Dispatch Air Operator Certification and Surveillance Handbook (ICAO Public Website) 4444 Procedures for Air Navigation Services Air Traffic Management (PANS-ATM) 8168 Procedures for Air Navigation Services Aircraft Operations (PANS-OPS) 8335 Manual of Procedures for Operations Inspection, Certification and Continued Surveillance 9365 Manual of All-Weather Operations 9625 Manual of Criteria for the Qualification of Flight Simulation Training Devices 9683 Human Factors Training Manual 9803 Line Operations Safety Audit (LOSA) 9835 Manual on the Implementation of ICAO Language Proficiency Requirements 9841 Manual on the Approval of Training Organizations 9859 Safety Management Manual (SMM) 9868 Procedures for Air Navigation Services Training (PANS-TRG) 9966 Manual for the Oversight of Fatigue Management Approaches 9976 Flight Planning and Fuel Management (FPFM) Manual 9995 Manual of Evidence-based Training 9997 Performance-Based Navigation (PBN) Operational Approval Manual 10000 Manual on Flight Data Analysis Programmes (FDAP) 10011 Manual on Aeroplane Upset Prevention and Recovery Training 10019 Manual on Remotely Piloted Aircraft Systems (RPAS) 10020 Manual of Electronic Flight Bags (EFBs)

Air Navigation Services 4444 Procedures for Air Navigation Services Air Traffic Management (PANS-ATM) 7383 Aeronautical Information Services Provided by States 8071 Manual on Testing of Radio Navigation Aids 8168 Procedures for Air Navigation Services Aircraft Operations (PANS-OPS) 8896 Manual of Aeronautical Meteorological Practice 9377 Manual on Coordination between Air Traffic Services, Aeronautical Information Services and Aeronautical Meteorological Services 9643 Manual on Simultaneous Operations on Parallel or Near-Parallel Instrument Runways (SOIR) 9683 Human Factors Training Manual 9841 Manual of the Approval of Training Organizations 9859 Safety Management Manual (SMM) 9868 Procedures for Air Navigation Services Training (PANS-TRG) 9910 Normal Operations Safety Survey (NOSS) Manual 9966 Manual for the Oversight of Fatigue Management Approaches 9974 Flight Safety and Volcanic Ash 10019 Manual on Remotely Piloted Aircraft Systems (RPAS) 10056 Manual on Air Traffic Controller Competency-based Training and Assessment 10057 Manual on Air Traffic Safety Electronics Personnel Competency-based Training and Assessment Cir 314 Threat and Error Management (TEM) in Air Traffic Control http://www.icao.int/airnavigation/pages/default.aspx

ICAO GUIDANCE RELATED TO OPERATIONAL PROCEDURES TO SUPPORT THE DEVELOPMENT OF INSPECTOR GUIDES Cabin Safety Dangerous Goods 10002 Cabin Crew Safety Training Manual http://www.icao.int/safety/airnavigation/ops/cabinsafety/pages/default.aspx 9284 Technical Instructions for the Safe Transport of Dangerous Goods by Air 9284SU Supplement to the Technical Instructions for the Safe Transport of Dangerous Goods by Air 9375 Dangerous Goods Training Manual http://www.icao.int/safety/dangerousgoods/pages/default.aspx