Preliminary results for 2017 point to increases of 8.9% in guests and 7.4% in overnight stays

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14 February 2018 Tourism Activity December 2017 Preliminary results for 2017 point to increases of 8.9% in guests and 7.4% in overnight stays Hotel establishments recorded 1.2 million guests and 2.7 million overnight stays in December 2017, figures that relate to year-on-year rates 1 of +11.1% and +9.8% (+10.5% and +8.8% in November, respectively). Overnight stays of the internal ket accelerated, increasing by 10.5% (+7.2% in the previous month) while those from the external kets grew by 9.4% (the same growth recorded in November). The average stay (2.32 nights) reased by 1.2% (-4.5% in the case of non residents). The net bed occupancy rate (32.1%) increased by 1.8 p.p. Total revenue grew by 18.1% (16.4% in November) and stood above EUR 160.2 million. Revenue from accommodation increased by 21.1% (18.0% in the previous month) totalling EUR 108.3 million. Considering the whole year of 2017 (preliminary data), hotel establishments recorded 20.6 million guests and 57.5 million overnight stays which corresponded to annual increases of 8.9% and 7.4% respectively (+9.2% and +9.6% in 2016). The internal ket contributed with 15.9 million overnight stays (+4.1%) and the external kets with 41.6 million overnight stays (+8.6%). Overnight stays of the external kets represented 72.4% of the total overnight stays (71.5% in 2016). Total revenue increased by 16.6% and revenue from accommodation grew by 18.3% (+17.3% and +18.2% in 2016). Table 1. Global preliminary results from tourism activity Global preliminary results Unit November 2017 December 2017 Jan - Dec 17 Year-on-year rate (%) Year-on-year rate (%) Year-on-year rate (%) Guests 10 3 1 244.2 10.5 1 176.2 11.1 20 641.9 8.9 Residents in Portugal " 509.6 5.4 596.3 8.0 7 964.8 4.6 Residents abroad " 734.5 14.3 579.9 14.6 12 677.1 11.7 Overnight stays 10 3 3 138.4 8.8 2 723.8 9.8 57 493.0 7.4 Residents in Portugal " 864.7 7.2 994.8 10.5 15 870.6 4.1 Residents abroad " 2 273.7 9.4 1 729.0 9.4 41 622.5 8.6 Average stay no. of nights 2.52-1.6 2.32-1.2 2.79-1.4 Residents in Portugal " 1.7 1.7 1.7 2.3 2.0-0.4 Residents abroad " 3.1-4.3 3.0-4.5 3.3-2.8 Net bed occupancy rate % 37.0 1.7 p.p. 32.1 1.8 p.p. 51.6 2.3 p.p. Total revenue EUR 10 6 179.4 16.4 160.2 18.1 3 391.4 16.6 Revenue from accommodation " 125.6 18.0 108.3 21.1 2 484.2 18.3 RevPAR (Average revenue per available room) EUR 32.7 15.4 28.3 18.4 50.2 16.2 1 Unless stated otherwise, the rates presented in this press release correspond to year-on-year rates. Tourism activity December 2017 1/11

Acceleration in guests and overnight stays In December 2017, hotel establishments hosted 1.2 million guests who spent 2.7 million overnight stays (+11.1% and +9.8% respectively), accelerating vis-à-vis November (+10.5% and +8.8% respectively). Overnight stays in hotels (74.5% of the total) increased by 12.4% with the emphasis on the evolution in three star hotels (+15.9%). Tourist apartments were also noteworthy (+16.1%). Preliminary results for 2017 point to a total of 20.6 million guests and 57.5 million overnight stays (+8.9% and +7.4%) below the figures of 2016 (+9.2% and 9.6% respectively). Table 2. Overnight stays by type and category of the establishment Unit: 10 3 Type of establishment and category Overnight stays Year-on-year rates (%) Dec 16 Dec 17 Jan - Dec 17 Dec 17 Jan - Dec 17 Total 2 479.9 2 723.8 57 493.0 9.8 7.4 Hotels 1 805.5 2 028.5 39 508.7 12.4 9.0 ***** 309.3 339.7 7 463.0 9.8 6.8 **** 880.1 991.4 19 349.6 12.7 8.7 *** 409.3 474.3 8 835.9 15.9 12.3 ** / * 206.8 223.1 3 860.2 7.9 7.9 Apartment hotels 303.0 300.2 7 748.9-0.9 2.6 ***** 19.4 20.4 511.7 5.3 14.3 **** 209.9 220.0 5 639.8 4.8 3.4 *** / ** 73.7 59.7 1 597.4-19.0-3.2 Pousadas 35.4 38.0 590.3 7.2 9.1 Tourist apartments 121.9 141.5 4 754.9 16.1 7.1 Tourist villages 85.4 86.3 2 555.5 1.1 5.4 Other tourist establishments 128.7 129.4 2 334.7 0.5-1.2 Internal ket with significant growth in December In December, the internal ket kept accelerating, growing by 10.5% (+7.2% in November) with a total of 994.8 thousand overnight stays. The external kets kept the growth recorded in November (+9.4%) with a total of 1.7 million overnight stays. Tourism activity December 2017 2/11

Figure 1. Overnight stays - Year-on-year rates 40% 35% 30% 25% 20% 15% 10% 5% 0% -5% -10% -15% Total Residents -20% Non residents -25% 2012 2013 2014 2015 2016 2017 Considering the whole year of 2017, the internal ket spent 15.9 million overnight stays (+4.1%) which stood below the evolution of the previous year (+5.2%). The external kets grew by 8.6% in 2017 (+11.5% in 2016) with a total of 41.6 million overnight stays. Figure 2. Overnight stays and month-on-month rates of in 2017 Overnight stays (10 3 ) YoY(%) 8 000 30 6 000 4 000 25 20 15 2 000 0 10 5 0-2 000-4 000 January February March April May June July August September October November December -5-10 -15 Overnight stays from residents Year-on-year rate of residents Overnight stays from non residents Year-on-year rate of non residents Considering the evolution of overnight stays between 2007 and 2017, accumulated growth reached 22.4% in the case of residents and 55.5% as regards non residents. As a result, the weight of overnight stays for non-residents increased from 67.4% of the total in 2007 to 72.4% in 2017. Tourism activity December 2017 3/11

Figure 3. Overnight stays and rates of 2007-2017 Overnight stays (10 3 ) 60 000 Change rate. (%) 20 45 000 15 30 000 10 15 000 5 0 0-15 000-5 -30 000 Overnight stays from residents Overnight stays from non residents -10-45 000 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017-15 Annual growth of the British ket, the main one, stood at 1.1% The thirteen main inbound kets 2 represented 81.1% of total overnight stays from non residents. The British ket (15.7% of the total overnight stays of non residents) lined for the third consecutive month (-9.8%). In annual terms, this ket represented a share of 22.3% and grew by 1.1% (+10.0% in 2016). In December, the German ket (12.7% of the total) grew by 7.5% and increased by 7.7% between January and December 2017 (+9.4% in 2016). In 2017, this ket represented 13.6% of the total overnight stays of non residents. Overnight stays of Spanish guests (15.6% share) increased by 19.0% in December. In 2017, this ket grew by 2.7% (+7.9% in 2016) and stood for a 9.7% share. The French ket (7.9% of the total) grew by 1.0% in December. In 2017, this ket represented a share of 9.5% and grew slightly (+0.3%). In December, the emphasis went to the increases recorded by the Swedish (+41.3%), Polish (+35.4%) and North American (+30.9%) kets. In 2017, the emphasis went to the evolutions of the Brazilian (+35.6%), North American (+33.4%) and Polish (+30.0%) kets. 2 Based on provisional results of overnight stays in 2017. Tourism activity December 2017 4/11

Figure 4. Overnight stays by main inbound kets: year-on-year and accumulated rates 50% 41.3% 40% 30% 35.6% 33.4% 30.9% 35.4% 30.0% 20% 10% 00% 1.1% 7.5% 7.7% 19.0% 2.7% 1.0% 0.3% -0.6% 13.6% 9.2% 10.0% 7.2% 14.0% 14.2% -0.5% 17.1% 5.9% 7.5% -10% -9.8% -4.7% -20% United Kingdom Germany Spain France The Netherlands Brazil USA Ireland Italy Poland Belgium Switzerland Sweden Year-on-year rate December 2017 Accumulated rate January - December 2017 In 2017, all regions recorded increases in overnight stays In December, there were increases in overnight stays in all regions with the exception of AR Madeira (-0.3%), with the emphasis on the increases recorded in the Alentejo (+24.4%) and AR Açores (+23.4%). Overnight stays were mostly concentrated in MA Lisboa (31.8% weight), in the Algarve (17.8%) and in the Norte (17.6%). In this month, there were 243.9 thousand more overnight stays (compared with the same month of the previous year), of which 37.9% from MA Lisboa (92.4 thousand additional overnight stays) and 25.5% from the Norte (62.3 thousand more overnight stays). All regions presented increases in overnight stays of residents in December, with special emphasis on AR Açores (+32.0%), Alentejo (+24.3%) and Algarve (+15.5%). In the month of December, as regards overnight stays of non residents, the increases recorded in the Centro (+29.8%), Alentejo (+24.6%) and in the Norte (+18.9%) stood out. Considering the whole year of 2017, all regions recorded increases in overnight stays, with the emphasis on AR Açores (+15.8%) and in the Centro (+14.5%). The Algarve concentrated 33.1% of all overnight stays in 2017, followed by MA Lisboa (24.9%). In this year, overnight stays increased by 3.9 million (compared to 2016) of which 29.0% from MA Lisboa (1.1 million additional overnight stays), 24.4% from the Algarve (963.1 thousand overnight stays added) and 18.2% from the Centro (716.8 thousand more overnight stays). In 2017, there were noteworthy evolutions of overnight stays of residents in AR Açores (+18.7%) and Alentejo (+9.5%), while the evolutions of overnight stays of non residents stood out in the Centro (+29.5%), Alentejo (+15.9%) and AR Açores (+13.8%). Tourism activity December 2017 5/11

Table 3. Overnight stays by region (NUTS II) Unit: 10 3 NUTS II Total of overnight stays Overnight stays from residents Overnight stays from non residents Dec 17 Jan - Dec 17 Dec 17 Jan - Dec 17 Dec 17 Jan - Dec 17 Portugal 2 723.8 9.8 57 493.0 7.4 994.8 10.5 15 870.6 4.1 1 729.0 9.4 41 622.5 8.6 Norte 480.6 14.9 7 429.2 8.0 256.4 11.6 3 176.5 3.6 224.2 18.9 4 252.7 11.5 Centro 310.3 11.6 5 654.7 14.5 217.4 5.2 2 898.6 3.2 92.9 29.8 2 756.0 29.5 Lisboa MA 866.5 11.9 14 324.1 8.7 234.0 5.5 3 099.9 2.1 632.5 14.5 11 224.2 10.6 Alentejo 96.2 24.4 1 769.3 11.7 74.6 24.3 1 142.3 9.5 21.6 24.6 627.0 15.9 Algarve 485.2 5.8 19 020.3 5.3 124.4 15.5 3 988.3 3.7 360.8 2.8 15 032.0 5.8 AR Açores 68.1 23.4 1 787.5 15.8 40.4 32.0 751.4 18.7 27.7 12.8 1 036.0 13.8 AR Madeira 417.0-0.3 7 507.9 1.9 47.8 9.3 813.5 0.7 369.3-1.4 6 694.4 2.0 Average stay with reduction due to non residents The average stay (2.32 nights) reased by 1.2%. Non residents showed a reduction in stays (-4.5%) while residents contributed for a 2.3% increase in this indicator. The most significant reductions occurred in the Algarve (-5.7%) and in AR Madeira (-3.9%). The increases recorded in Alentejo (+4.0%) and in AR Açores (+2.8%) were noteworthy. The AR Madeira recorded the highest average stay (5.08 nights). Table 4. Average stay and net bed occupancy rate by region (NUTS II) NUTS II Average stay Occupancy rate No. of nights % variation Dec 16 Dec 17 Dec 16 Dec 17 (p.p.) Portugal 2.34 2.32-1.2 30.3 32.1 1.8 Norte 1.68 1.69 1.0 31.9 34.3 2.4 Centro 1.55 1.58 1.8 23.5 24.7 1.2 Lisboa MA 2.15 2.20 2.0 39.2 42.4 3.2 Alentejo 1.61 1.67 4.0 19.7 24.0 4.3 Algarve 3.77 3.55-5.7 21.1 22.0 0.9 AR Açores 2.59 2.66 2.8 19.4 23.1 3.7 AR Madeira 5.29 5.08-3.9 48.4 47.9-0.5 In 2017, the average stay reased by 1.4% to 2.79 nights (+0.4% in 2016 and -1.5% in 2015). The average stays of residents and non-residents corresponded to 1.99 nights and 3.28 nights, respectively (recorded variations of -0.4% and -2.8%, in the same order). The occupancy rate kept upward trend The net bed occupancy rate (32.1%) increased by 1.8 p.p. in December (+1.7 p.p. in the previous month). The highest occupancy rates occurred in AR Madeira (47.9%) and MA Lisboa (42.4%). The largest increases in the occupancy rate were recorded in Alentejo (+4.3 p.p.) and in AR Açores (+3.7 p.p.). Tourism activity December 2017 6/11

In 2017, the net bed occupancy rate was 51.6% (+2.3 p.p.), growing less than in the previous year (+3.1 p.p.). Figure 5. Net bed occupancy rate 100.0 90.0 80.0 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0-10.0 Net bed occupancy Year-on-year variation (p.p.) 10.0 9.0 8.0 7.0 6.0 5.0 4.0 3.0 2.0 1.0 0.0-1.0-20.0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2015 2016 2017 Net bed occupancy rate Year-on-year variation (difference in p.p.) -2.0 Acceleration in revenue Total revenue from hotel accommodation activity amounted to EUR 160.2 million and revenue from accommodation stood at EUR 108.3 million (+18.1% and +21.1% respectively), accelerating from the previous month (+16.4% and +18.0% respectively). In 2017, total revenue increased by 16.6% and revenue from accommodation grew by 18.3%, figures that mirror a eleration in total revenue and to a slight acceleration in revenue from accommodation vis-à-vis 2016 (+17.3% and +18.2% respectively). Figure 6. Total revenue and total revenue from accommodation - Year-on-year rate 36% 32% 28% 24% 20% 16% 12% 8% 4% 0% -4% -8% 2012 2013 2014 2015 2016 2017 Total revenue Revenue from accommodation Tourism activity December 2017 7/11

All regions presented increases in revenue, with the emphasis on the AR Açores (+31.5% in total revenue and +32.1% in revenue from accommodation), Alentejo (+26.6% and +33.1% respectively) and MA Lisboa (+23.0% and +27.2% respectively). Table 5. Revenue by region (NUTS II) Total revenue Revenue from accommodation NUTS II EUR 10 6 EUR 10 6 Dec 16 Dec 17 Dec 16 Dec 17 Portugal 135.7 160.2 18.1 89.4 108.3 21.1 Norte 23.3 28.6 22.7 15.7 19.4 23.5 Centro 15.2 17.1 12.8 9.2 10.7 16.4 Lisboa MA 49.1 60.4 23.0 34.5 43.8 27.2 Alentejo 4.7 6.0 26.6 2.8 3.7 33.1 Algarve 17.2 19.5 13.7 10.7 12.2 13.5 AR Açores 2.5 3.3 31.5 1.5 2.0 32.1 AR Madeira 23.6 25.2 6.7 15.0 16.4 9.6 The average revenue per available room (RevPAR) was EUR 28.3 in December, which corresponded to an increase of 18.4% (+15.4% in November). The highest RevPAR occurred in MA Lisboa (EUR 46.4), followed by the AR Madeira (EUR 39.0). As regards this indicator, the emphasis went to the increases in the Alentejo (+30.6%), AR Açores (+26.6%) and MA Lisboa (+25.3%). Figure 7. Average revenue per available room 50 Euros 40 30 20 10 25.3 29.6 16.2 17.9 37.0 46.4 15.2 19.9 12.1 13.8 11.5 14.6 35.8 39.0 28.3 (Dec 17) Portugal 23.9 (Dec16) 0 Norte Centro M.A. Lisboa Alentejo Algarve A.R. Açores A.R. Madeira December 2016 December 2017 The evolution of RevPAR was overall positive with regard to the different typologies and corresponding categories, with the emphasis on the evolution recorded in tourist apartments (+40.6%), hotels (+18.2%) and pousadas (+16.7%). As regards the whole year of 2017, RevPAR stood at EUR 50.2 (+16.2%), above the outcome of 2016 (+15.0%). Tourism activity December 2017 8/11

Table 6. RevPAR by type and category of establishment Type of establishment and category RevPAR ( ) Year-on-year rate Dec 16 Dec 17 % Total 23.9 28.3 18.4 Hotels 27.3 32.3 18.2 ***** 45.2 55.3 22.5 **** 28.2 33.0 16.8 *** 18.5 22.3 20.6 ** / * 16.9 19.4 15.1 Apartment hotels 18.8 21.3 13.6 ***** 19.4 30.5 57.1 **** 20.0 22.4 11.8 *** / ** 14.5 14.6 1.0 Pousadas 39.5 46.1 16.7 Tourist apartments 9.5 13.3 40.6 Tourist villages 11.6 12.9 11.4 Other tourist establishments 17.7 20.0 13.1 Camping sites and holiday camps In December 2017, camping sites hosted 47.7 thousand campers (+11.3%) which spent 200.9 thousand overnight stays (+17.2%). Both the internal ket (+19.0%) and the external kets (+15.4%) contributed for the increase in overnight stays. Residents in Portugal were slightly predominant and stood for 50.2% of the total overnight stays. The average stay (4.21 nights) increased by 5.3%. As regards the whole year of 2017 (preliminary data), there were 1.9 million campers (+4.5% from 2016) staying in camping sites which spent 6.6 million overnight stays (+0.5%). Overnight stays of residents in Portugal stood above 4.4 million (+1.6%) and represented 65.6% of the total overnight stays, while the external kets spent 2.3 million overnight stays (-1.3%). In camping sites, the average stay (3.41 nights) lined by 3.8% in 2017. Holiday camps and youth hostels recorded 15.7 thousand guests (+19.6%) and 31.0 thousand overnight stays (+11.6%) in December. The internal ket concentrated 78.7% of the total overnight stays and grew by 12.1% while the external kets grew by 9.7%. The average stay (1.97 nights) lined by 6.7%. Considering the whole year of 2017 (preliminary data), holiday camps and youth hostels hosted 353.0 thousand guests (+7.4%) which spent 715.4 thousand overnight stays (+3.9%). The internal ket concentrated 73.1% of the total overnight stays and lined by 0.1%, while the external kets grew by 16.6% in 2017. Tourism activity December 2017 9/11

Table 7. Camping, holiday camps and youth hostels Camping sites Campers 10 3 47.7 11.3 1 949.8 4.5 32.0 21.5 1 218.2 6.7 15.7-5.0 731.6 1.2 Overnight stays " 200.9 17.2 6 648.3 0.5 100.8 19.0 4 363.5 1.6 100.1 15.4 2 284.8-1.3 Average stay no. nights 4.21 5.3 3.41-3.8 3.14-2.0 3.58-4.8 6.38 21.5 3.12-2.5 Holiday camps and youth hostels Unit Total Residents Non residents Dec 17 Jan - Dec 17 Dec 17 Jan - Dec 17 Dec 17 Guests 10 3 15.7 19.6 353.0 7.4 13.1 23.8 259.6 2.0 2.6 2.4 93.4 26.0 Overnight stays " 31.0 11.6 715.4 3.9 24.4 12.1 523.3-0.1 6.6 9.7 192.1 16.6 Average stay no. nights 1.97-6.7 2.03-3.3 1.86-9.4 2.02-2.1 2.50 7.1 2.06-7.5 Jan - Dec 17 Tourism activity December 2017 10/11

EXPLANATORY NOTES Data disseminated in this Press Release includes tourism accommodation establishments in operation, in each reference period, and refers to: 2017 December: preliminary results; January to November: provisional results. 2016 January to December: final results. In between preliminary, provisional and final data, results are revised due to definitive answers instead of provisional and mainly due to the replacement of non response estimates by effective responses. These effective responses include situations of suspended activity (seasonal, temporarily for other reasons or definitive) not duly reported, resulting on substitution of estimates by null result, a situation with higher occurrence during the low season. The degree of revision, measured by the difference in percentage points from the year-on-year rates of provisional versus preliminary data is as follows: Overnight stays Revenue from accommodation Jan to Nov 17 0.0 p.p. 0.0 p.p. Guest Individual that spends at least one overnight stay in a tourism accommodation activity establishment. Overnight stay Time spent by an individual between midday and midday of the following day. Average stay Relation between the number of overnight stays and the number of guests that originated those overnight stays during the reference period. Net bed occupancy rate corresponds to the relation between the number of overnight stays and the number of available beds, in the reference period, counting as two beds each double bed. Total revenue revenue from the activity of tourism accommodation establishments: room renting, food and beverage and others related to the activity itself (assignment of spaces, laundry, tobacco, communications, etc.). Revenue from accommodation revenue from overnight stays spent by guests in all tourist accommodation establishments. RevPAR Revenue per available room, measured by the relation between the revenue from accommodation and the number of available rooms, in the reference period. Hotel accommodation activity Includes establishments with 10 or more bed places: hotels, apartment hotels, pousadas, tourist apartments and tourist villages, as well as other accommodation establishments namely boarding houses, motels and inns. Camp sites A collective, fenced-off facility for tents, caravans, trailers and mobile homes. Holiday camp A holiday complex with appropriate facilities for providing free or low-cost holidays, usually as a social service by public or private entities. Youth hostel A non-profit establishment providing accommodation for young people or small groups of young people. Year-on-year rates comparison between the variable level in the reference period and the same period of the year before. The calculation of year-on-year rates for the main indicators is based on values in units, although in this press release they are visible only in thousands. Year-on-year variation (p.p.) comparison between the variable level in the reference period and the same period of the year before presented as a difference in percentage points. Rounded figures imply that totals might not correspond to the sum of the parcels. In order to simplify the language, the term foreigner might be used instead of non resident. ABBREVIATIONS RevPAR Revenue per Available Room Date of next press release: March 15, 2018 Tourism activity December 2017 11/11