Information Concerning the Tohoku District/Pacific Coast Earthquake Throughout Japan, the effects of the March 11, 2011 earthquake are severe and ongoing. We urge that Japanese nationals in California/Nevada as well as American visitors to Japan exercise great caution in their plans and remain up-to-date with the latest developments. Please make use of the following information that has been drawn from the Prime Minister s Office and various other sources. The Government of Japan and affected local government units are engaged in ongoing information-gathering (Prime Minister s Office: http://www.kantei.go.jp/foreign/topics/2011/earthquake2011tohoku.html). On behalf of the people of Japan, the Consulate General of Japan in San Francisco is enormously grateful for the many communications of concern and support we have received thus far. I. Statement by Consul General Hiroshi Inomata concerning the 2011 Tohoku District/Pacific Coast Earthquake II. Travel information III. Contacting friends and loved ones in Japan 1. Safety of Japanese citizens 2. Safety of American nationals in Japan
I. Statement by Consul General Hiroshi Inomata 2011 Tohoku District/Pacific Coast Earthquake Statement by Consul General Hiroshi Inomata I would like to express my profound gratitude for all the communications that the Consulate General has been receiving that express concern and sympathy for those affected by the earthquake. Early reports are that the Tohoku District/Pacific Ocean earthquake is of historic magnitude. While injuries and damages are currently being further assessed, they are quite severe and the effects are ongoing. The Consulate is working diligently to respond to the many communications from concerned parties spanning from the many Japanese nationals and visitors present in California, to Americans with friends and family in the affected regions, to friends of Japan. The Consulate has set up a special operations room to receive inquiries or communications concerning the earthquake. The contact numbers are as follows: Weekdays - business hours only: General: (415) 356-2486 Media inquiries: (415) 356-2487 After business hours and weekend: (415) 777-3533 Regarding donations and assistance, please e-mail sa2cg@cgjsf.org. Attached is a list of current online resources for important updates. As there are reports of difficulties in contacting individuals in Japan by telephone, Japan s telephone carriers have established an emergency message board system, whereby a telephone user in Japan can upload a message concerning his/her safety which can then be looked up online based on the user s telephone number. The United States Department of State has listed resources for concerns regarding the safety of American nationals in Japan. The outpouring of inquiries sends a strong signal of friendship and is further proof of how closely California and Japan are intertwined. Once again, thank you for your concern and compassion. We will keep the public posted about further developments.
II. Travel Information 1. Flights from Japan to San Francisco All flights are cancelled except for United Airlines flights from Kansai Airport (flight planned for 11:15am arrival landed at 10:38am). For further information and updates on flights for March 12 and onward, please contact the following: ANA (All Nippon Airways): 1.800.235.9262 http://www.anaskyweb.com/us/e Delta Airlines: 1.800.221.1212 http://www.delta.com Japan Airlines: 1.800.525.3663 http://www.ar.jal.com/en United Airlines: 1.800.864.8331 http://www.united.com *Up-to-date information on the status of flights between Japan and San Francisco International Airport are also available here: http://www.flysfo.com/web/page/orphan/bulletin/bulletin2.html 2. Status of Japan s Major Airports Narita International Airport: http://www.narita-airport.jp/en/index.html At this point in time, the safety of Narita terminals and runways has been confirmed. Trains connecting to Narita International Airport (JR East, Keisei Electric Railway, etc.) are being inspected and are not currently running. Estimates for resumption of service are not available at this time. Haneda Tokyo International Airport: http://www.tokyo-airport-bldg.co.jp/en/ At this point in time, the safety of Haneda Tokyo terminals and runways has been confirmed. Trains (Keikyu Rail, Monorail) and buses connecting to Haneda Tokyo
International Airport are not currently running. Estimates for resumption of service are not available at this time. Free connecting buses between Terminal 1 and Terminal 2; and between Terminal 1, Terminal 2, and the International Terminal, are operating all day. 3. Kansai International Airport: http://www.kansai-airport.or.jp/en/index.asp Certain Kansai International Airport flights have been delayed. Trains connecting to Kansai International Airport are functioning normally. *For further updates on the current situation at each airport, please see their webpages directly. III. Contacting friends and loved ones in Japan
1. Safety of Japanese citizens There are reports of difficulties in contacting individuals in Japan by telephone; please utilize the following tools. Japan s telephone carriers have established an emergency message board system, whereby a telephone user in Japan can upload a message concerning his/her safety which can then be looked up online based on the user s telephone number. NTT Docomo s I Mode Disaster Message Board: http://dengon.docomo.ne.jp/etop.cgi?es=0 KDDI s Disaster Message Board: http://dengon.ezweb.ne.jp/e/service.do Softbank Mobile s Disaster Message Board: http://dengon.softbank.ne.jp/pc-e1.jsp NTT East (Japanese site only): http://www.ntt-east.co.jp/saigai/index.html WILLCOM s Disaster Message Board: http://dengon.willcominc.com/dengon/top.do;jsessionid=cc76cccce0b89e465b37dffa8be00b2d.ap2?lan guage=e E-Mobile s Disaster Message Board: http://dengon.emnet.ne.jp/en/service.do Google Person Finder: http://japan.person-finder.appspot.com/?lang=en 2. Safety of American nationals in Japan For concerns about the safety of American nationals in Japan, please consult the following US Department of State contacts: From within the United States: 1.888.407.4747 From outside the United States: 1.202.501.4444 For concerns about a specific American citizen in Japan: JapanEmergencyUSC@state.gov Further information: http://travel.state.gov/travel/cis_pa_tw/pa/pa_5378.html Google Person Finder: http://japan.person-finder.appspot.com/?lang=en