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Vol. 2 Issue 6 June 2012 Editorial The financial results for FY2011-12 were announced on 26 th May. The overall performance of the Company was very good with the logistics businesses being the major growth drivers. SBU: Logistics Infrastructure was judged the best SBU for FY2011-12. Congratulations to SBU: LI and best wishes to all the SBUs for a great year ahead. In this issue we have started a new column called EHS (Environment, Health & Safety) Corner. We all understand the importance of health and safety in the workplace and this column will aim at conveying the need for EHS in a lighter manner, such that we are able to make Balmer Lawrie a safe and healthy place to work in. 5 th June was observed as world environment day. This year the United Nations Environment Programme kept the theme as Green Economy: Does it include you? This theme was chosen to stimulate the inspirational power of individual action that collectively becomes an exponential force for positive change. So let s pledge to make all efforts of going green and protecting the environment for the generations to come. Hope you enjoy reading this issue of BLOOM and do not hesitate to send your feedback to mukhopadhyay.mohar@balmerlawrie.com. Mohar Financial Results for the year ended 31 st March, 2012 The financial results for the year ended 31 st March, 2012 were announced in the Board Meeting held in HO, Kolkata on 26 th May 2012. The gross income increased by 14% to Rs 2450 cr for the year ended 31 st March 2012 from Rs 2148 cr in the previous year. The net income also registered a growth of 14% to clock Rs 2337 cr as compared to Rs 2050 cr last year. While the Profit before Tax (PBT) saw a modest increase of 5% to Rs 190 cr from Rs 181 cr last year, the Profit after Tax (PAT) grew by 14% to Rs 138 cr from Rs 121 cr in the previous year. Though, the manufacturing businesses showed weaker profitability trends as compared to the previous year, the Company overall delivered a good performance riding on the growth & profitability of the Logistics businesses. The net income for the fourth quarter of the FY 2011-12 grew by 20% to Rs 621 cr from Rs 516 cr in the corresponding quarter last year with the gross income registering Rs 651 cr. The PBT was Rs 41 cr and the PAT Rs 26 cr for the quarter ended 31 st March, 2012. In view of the good performance of the Company, the Board of Directors recommended a dividend of 280% for the FY 2011-12.

BL Updates SBU: Logistics Infrastructure was declared as the best performing SBU for the year 2011-12 in the recently concluded Top Management Meet. The company has instituted a rolling trophy which will be awarded every year to the best performing SBU. Seen in photo are Shri Niraj Gupta and Shri R K Murthy receiving the trophy from C&MD. SBU: IP won the Outstanding Partner award from Jubilant Life Sciences Ltd. in a Partners in Progress Meet held in Delhi last month. Seen in photo is Shri P Roy receiving the award on behalf of the SBU. On 25 th May, 2012 the Construction Chemicals Testing facility was inaugurated by Shri K Gopinathan, ED [Lubes & Chemicals] and Shri S Ravikumar, GM [Chemicals & R&D] in the G&L premises at Kolkata.

An in-house Organisational Orientation Program titled "Udaan" was organised on 18th & 19th May at the Tolly Club in Kolkata. The participants included all lateral recruits in the Company from April 2011 to May 2012. The programme was anchored by Director [HR&CA]. Glimpses of the Western Region Consolidation Project under progress in Silvassa! The existing Grease Plant is under operation to meet customer demands. Letter of Appreciation for Muraleedharan Shri K Muraleedharan, Branch Manager [Cargo], LS -Thiruvananthapuram, received a letter of appreciation dated 21st May, 2012 from Shri Ravindranath G, Director, ISRO Inertial Systems Unit. Shri Muraleedharan was appreciated for his exemplary services for arranging shipment of very high value, over dimensional cargoes from Switzerland to Mumbai, and their timely clearance from the customs dept. at different seaports and airports of the country. Congrats and keep up the good work!

An Executive Program on Stress Management was organised on 12th May, 2012 in the ARL Conference Room for the Officers of G&L, ARL, Tea, IP and CFS in Kolkata. The program was conducted by 'Change of Heart', Cardiac Wellness Centre. ERP Update On 31st May a BLESS Steering Committee meeting was held in HO, Kolkata. Present in the meeting were C&MD, Directors, members of the ERP Team, TCS and PWC. Ms. Monalisa Dongre, Officer [HRS], HO - Kolkata was judged the winner of the BLESS Poster Contest held last month. She will be given away an attractive prize and her poster will be printed for display in all locations of the Company. Congratulations Mona!

स एसआर अद यतन करण स एसआर क अ तर गत स न दरन र मम नकर मस एन रश क क न र आएसआर )स क समन ग मब बर ममर ऱ र) क स जन य स, श र मत क क चत न द) द नर मरर म रशस त त र त एन र जऱ स यर म स नर यर म र म कर म आय ज 12 मई 2012 क ज बबड ऱर म सभर मर र मर, क ऱकर मतर म मब ककयर म र यर म इस कर मयगक रम कर म उद घर म श र न. सन हर म, अ य एन रशब द कक ककयर म प न मब बर ममर ऱ र) क स एसआर क कर मयर मगन नय कर म भर मर दर मर एसआर )स, एक ए ज ओ ह, ज स न दरब मब र र)ब पछड महहऱर मओ तन र म बच च कत उथ न र म क ऱए कर मयग करतर म ह इस अनसर पर एसआर )स क बच च द नर मरर म रशस त त थ य स भ दकगक ब आ द उ र मयर म च मब कर मयगक रम कत क छ झऱककय EHS (Environment, Health & Safety) Corner The National Safety Council estimates that 600 people die every year in India because of electrocution. Most of these accidents involve low voltage that is 600 volts & below. Electrocution continues to rank as the fourth highest cause of industrial fatalities (behind traffic, violence & construction incidents). So let's be careful and follow all Dos and Don'ts to avoid electrical hazards!

क र म क स चन मई 2012 / Personnel Information May 2012 स थ न तरण / Transfer श र क जम ब न थन, सहर म. महर म रशब क [एऱएस] - एऱएस, च न क एऱएस, बब र ऱ र मब सहर म. महर म रशब क आएऱएस क र प मब Shri K Jambunathan, AGM [LS] - LS, Chennai has been transferred to LS, Bangalore as AGM [LS]. श र एम प त रन, रशब क [ नप & रशचर मऱ ] - एऱएस, बब र ऱ र क एऱएस, च न मब कर म र म रशब क आच न क र प मब Shri M Pavithran, Manager [Marketing & Operations] - LS, Bangalore has been transferred to LS, Chennai as Branch Manager [Chennai]. श र ननम ऱ च दर, सहर म. रशब क [ऱ र म & नथ त] - यर म र म, ऱ ऊ क यर म र म बब र ऱ र, मब सहर म. रशब क [नस ऱ)] क र प मब Shri Nirmal Chander, Asst. Manager [Accounts & Finance] - Travel, Lucknow has been transferred to Travel, Bangalore as Asst. Manager [Collection]. श र अर मत श कर द स, उप रशब क [भण र मर & सर मम ] - आईप, क ऱकर मतर म क आईप, सऱनर मसर म मब उप रशब क [भण र मर & सर मम ] क र प मब Shri Amit Sankar Das, Deputy Manager [Stores & Materials] - IP, Kolkata has been transferred to IP, Silvassa as Deputy Manager [Stores & Materials]. श र एस क ष णन, उप रशब क [एऱएस] - एऱएस, ह दरर मबर मद क एऱएस, ब र ऱ र मब उप रशब क [एऱएस] क र प मब Shri S Krishnan, Deputy Manager [LS] - LS, Hyderabad has been transferred to LS, Bangalore as Deputy Manager [LS]. श र अर मत सरक र, रशब क [ नप ] - आईप, क ऱकर मतर म क आईप, च न मब रशब क [ नप ] क र प मब स न र म र मन ततरत ककयर म र यर म Shri Amit Sarkar, Manager [Marketing] - IP, Kolkata has been transferred to IP, Chennai as Manager [Marketing]. श र स ररश चटज, सहर म. रशब क [मर म.स.], क ऱकर मतर म क स एफएस, क ऱकर मतर म मब सहर म. रशब क [मर म.स.] क र प मब Shri Sourish Chatterjee, Asst. Manager [HR], Kolkata has been transferred to CFS, Kolkata as Asst. Manager [HR]. श र न न च ड, अ कर मर) [ नप ] - ज &एऱ, रर मयप र क ज &एऱ, च र ढ मब अ कर मर) [ नप ] क र प मब Shri Naveen Chopra, Officer [Marketing] - G&L, Raipur has been transferred to G&L, Chandigarh as Officer [Marketing]. आपक ए कर मयगभर मर कत क भकर मम र म ए Wish you all the best in your new roles!

नय दन म / द नयत म रर त न Re-designation / Change in Responsibility श र एन रम श रन, नतर. रशब क [र नथ तर म आ नर मस ] - ज &एऱ, च न अब नतर. रशब क [ रशचर मऱ ] - ज ए एऱ, च न ह Shri N Parameswaran, Senior Manager [Quality Assurance] - G&L, Chennai is now Senior Manager [Operations] - G&L, Chennai. श र स ब रत द ब, रशब क [मर म.स.] - ज क, क ऱकर मतर म अब रशब क [मर म.स.] - एचआरस, क ऱकर मतर म ह Shri Subrata Deb, Manager [HR] - GDK, G&L, Kolkata is now Manager [HR] - HRC, Kolkata. आपक ए कर मयगभर मर कत क भकर मम र म ए Wish you all the best in your new roles! प द ई / Farewell A farewell function for Shri VRS Pillai was organised in HO, Kolkata on 31 st May, 2012. In photo, Shri Viren Sinha, C&MD felicitates Shri VRS Pillai in the presence of Directors & CVO. श र आरएस प ल ऱई, महर म रशब क [मर म.स. न] - स एचआर &स, क ऱकर मतर म बर ममर ऱ र) मब ऱ ब स नर मकर मऱ प ग कर हद र म क 31 मई 2012 क स नर म न थ त ह र ए Shri VRS Pillai, GM [HRD] CHRD&C, Kolkata retired on 31 st May after successfully completing a long innings in Balmer Lawrie. हम श र पल ऱई कर म स नर म न त थत ज न स मय एन कर म तमय ह कत कर मम र म करत ह We wish Shri Pillai all the best in his future life. नए सदस य / New Member श र अर मत घ ष क क प स चन क र प मब हद र म क 1 मई 2012 स क प मब आम ऱ ककयर म र यर म Shri Amit Ghosh was absorbed on the rolls of the Company as Company Secretary on 1st May, 2012.

श र अर ज त घ ष य मर म न स सर म, क ऱकर मतर म मब सहर म. महर म रशब क [मर म.स.] - प.. क र प मब हद र म क 3 मई 2012 क कर मयगभर मर ह ककयर म Shri Abhijit Ghosh joined Regional HR, Kolkata as Assistant General Manager [HR] - ER on 3rd May, 2012. श र ननक त र रन एऱएस, म बई मब क ष पयगन क [कर मर ] क र प मब हद र म क 17 मई 2012 क कर मयगभर मर ह ककयर म Shri Niketh Ravindran joined LS, Mumbai as Junior Supervisor [Cargo] on 17th May, 2012. श र ननत न म थ र )ए ), हदल ऱ) मब क ष पयगन क [ )ए )] क र प मब हद र म क 24 अ रश ऱ 2012 क कर मयगभर मर ह ककयर म Shri Nitin Mathur joined T&T, Delhi as Junior Supervisor [T&T] on 24th April, 2012. बर ममर ऱ र) पतरनर मर मब आपकर म स नर मर त ह एन आपऱ र क हर महदगक क भकर मम र मए Welcome all of you to the Balmer Lawrie family and wish you all the best! Tete-e-tete with Shri VRS Pillai Shri VRS Pillai, popularly known as VRSP, after a long and successful innings at Balmer Lawrie, superannuated on 31 st May, 2012. VRSP proved to be one of the most valuable persons in the Corporate HR function. His immense knowledge of the function, rules and procedures had made him a "go-to" person for various HR issues. We had a chat with him to know more about his journey in Balmer Lawrie and to discover the person he is. Your journey in Balmer Lawrie My association with Balmer Lawrie (BL) dates back to October 1982 when I joined the Company at Cochin after a stint in the erstwhile Group Company IBP for around three years. Prior to joining IBP, I was working with the MP State Electricity Board. In 1994 I moved to one of Balmer Lawrie s JVs, Cochin Refinery Balmer Lawrie Ltd. (CRBLL) and then moved back to BL in Nov, 1997. I had a short stint in BL Freight Containers Manufacturing Limited (BLFCM) also. I became an integral part of the HR function and had significantly contributed to HR policy formulation, recruitment, training & development besides other areas. I moved to CHRD in November 2000. I am grateful to my seniors for recognizing my capabilities, providing me a very supportive environment and continuously entrusting me with greater responsibilities. Your accomplishments in Balmer Lawrie During my tenure I was entrusted with important responsibilities because of my commitment, trustworthiness, patience, resilience and attention to detail. I willingly accepted all the challenges and have largely been successful even during stressful moments. I was called upon to play a pivotal but emotionally painful role when operations at Freight Containers Division at Cochin, which had a large pool of workmen, were closed down. I was also instrumental in introducing manpower outsourcing in BL. Your leadership style I was a hands-on person and had endeavored to play the role of mentor and coach to my team to achieve excellence in whatever they did. I believed in giving freedom and space for my younger colleagues to learn and deliver. I feel that I was an empathetic person, easily accessible and was liked by most of the people with whom I was associated with. I was a silent doer, yet candid in my views. This helped in resolving issues fast and most of the time in amicable ways. I am a soft spoken person and believed in equity and transparency. My flexibility and ability to adapt to change probably made me acceptable amongst all age groups. I am a team man and believe that my accomplishments are principally because of the contribution by my team. I was only a cog in the wheel.

Reminisces During my tenure at CRBLL I had attended an outbound training program in a remote forest by the riverside in Chittoor, Andhra Pradesh. The place had no electricity and no habitat. We were put up in makeshift tents and had to undergo rigorous exercises as part of the training. On the third day of the training we had to cross the river balancing on a rope that was held at both ends by the team members. While I was crossing the river, members holding the rope at one end lost hold of the rope, and I fell into the river along with another participant. I didn t know how to swim and others were unaware of this fact. However, I was saved and interestingly I repeated the exercise with no fear. Trust in People was the reason for me to dare. How do you spend your leisure hours? When not working I like to read newspapers & magazines and watch TV. I enjoy watching Malayalam movies, mostly comedy and action movies. I liked reading James Hadley Chase and Agatha Christie novels. I also like sleeping, when there is nothing else to do. Your message for youngsters and newcomers in BL BL is an organization that recognizes talent and provides its employees with immense growth opportunities. Contribution by the employees is definitely valued. One has to accept challenges, exhibit sincerity and commitment, and put in hard work; opportunities for learning and development are unlimited; this would help in career growth. Glimpses from the City of Joy The Town Hall in Kolkata was built by the architect Col. John Garstin in 1813 in Roman-Doric style, with a fund of Rupees seven lakhs raised from lottery to provide the Europeans with a place for social gatherings. At first, the hall was placed under a committee, which allowed the public to use the hall under such terms and conditions as were fixed by the Government. The public could visit the ground floor hall to see statues and large size portrait paintings but they were not allowed indiscriminate access to the upper storey. In 1867 Town Hall came under the custody of the Calcutta Municipality (later on Kolkata Municipal Corporation). At present, the Town Hall houses a Municipal Court.