WHAT ARE THE TRENDS TO LOOK OUT FOR?

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WHAT ARE THE TO LOOK OUT FOR? Prepared by IPK International on behalf of ITB Berlin, The World s Leading Travel Trade Show

INTRODUCTION The global tourism industry continues its success story with another exceptional travel year in 2018 with a 6 per cent growth of total outbound trips in the first eight months of the year. Overtourism and cities packed to the rim with tourists are an ongoing topic and possibly leading to a shift to other holiday types. The first eight months of 2018 tell a clear story: the desire to travel the world is unbroken and the industry is looking at another record year. These are the key percentage figures for outbound trips, by region and selected holiday type: Januar August 2018 GLOBAL EUROPE ASIA / PACIFIC NORTH AMERICA Total outbound trips +6% +5% +8% +4% +8% LATIN AMERICA Holiday trips +7% +6% +10% +4% +10% City trips +8% +6% +10% +4% +18% Sun & beach holidays +10% +8% +15% +3% +15% Tour holidays +4% +5% -2% +5% +3% 2018 forecast (total outbound) +6% +5% +6% +8% +8% Source: World Travel Monitor, IPK International, 2018 Holidays are a key growth driver across all regions with a further growth of 7 per cent worldwide. City trips continue on an upward trend, but also Tour holidays are coming back in the picture after steady declines in the recent past. In addition, Sun & Beach holidays made strong gains too and even overtook City Trips in terms of growth. The outlook for 2019 is very positive as well and suggests a continuation of the overall strong developments in 2018, with stronger growth for North America compared to this year, and a slightly slower yet still very positive - growth for Asia-Pacific. Another much discussed topic are Cruise Holidays - a booming segment in the recent years. While overall the segment is still one of the smaller ones in terms of all international holidays, its development has been exceptional with double-digit growth rates and increases that were twice as much as international holidays in general. Looking ahead, another segment that will come into the picture more and more is Halal tourism. Muslims are the fastest growing religious group worldwide and are developing a thriving middle class with growing buying power. With specific shared values among Muslims that are much stronger than among other communities catering for their specific needs is a key for success. The following pages will share insights and numbers about the World Travel Trends 2018 / 2019. Happy reading!

INTERNATIONAL TOURISM CONTINUES ITS SUCCESS STORY 2018 so far has been a strong year for the tourism industry with solid growth rates worldwide. In the first eight months of the year, international outbound trips increased by 6 per cent, with the strongest increases coming from Asia and Latin America. Also the outlook for 2019 is very positive. TOTAL : 6% MORE INTERNATIONAL OUTBOUND TRIPS Holidays a key growth driver with a plus of North Americans: +4% Europeans: +5% Asians: +8% 7% Latin Americans: +8% VFR increased by 5% Business trips in total increased by 3% Growth of city trips in previous years slowing down, but still clearly positive with a plus of 8% Sun & Beach holidays registered a plus of 10% DESTINATIONS Asia-Pacific with 8% more visitors Europe with 6% more Americas recorded a plus of 3% HIGHLIGHTS Boom in trips to Spain has stagnated after steep growth in past years Turkey is celebrating a come-back with 30% more visitors during the first 8 month of the year Forecast for 2019 very positive with expected growth of 6% more international trips Tour holidays are bouncing back after declines in past and increased by 4%

EUROPEAN OUTBOUND WITH SOLID GROWTH European outbound travel increased by 5 per cent between January and August 2018. After an exceptionally strong 2017, Europe is still on a solid growth path, however could not surpass the figures from previous years. The outlook for 2019 is positive with further growth expected. TOTAL EUROPE: 5% MORE INTERNATIONAL OUTBOUND TRIPS Total Holiday trips: +6% Trips to the Americas: +1% Inner-European travel: +6% Trips to Asia: +3% Tour holidays: +5% Sun & Beach holidays: +8% KEY FACTS City Trips: +6% Strongest source market: Poland Also positive: Sweden, Russia, Italy, Germany, Austria Underperformers: Switzerland, Denmark, United Kingdom Best performing destinations: Turkey and Greece Underperforming: Spain and UK Total VFR/other leisure: +6% Forecast for 2019 positive with expected growth of 5% more international trips Total Business: unchanged +/-0%

STRONG 2018 FOR ASIAN OUTBOUND International outbound trips of Asian travelers have increased by 8% in the first eight month of the year. After only moderate growth rates in 2017, Asia is one of the key growth driver of international travel in 2018. The forecast for next year remains positive, however is suggesting a slower growth. TOTAL ASIA: 8% MORE INTERNATIONAL OUTBOUND TRIPS Holidays are a main contributor to the overall strong growth with a plus of 10% Trips to the Americas: +1% Trips to Europe: +4% Inner-Asian travel: +10% VFR increased by 2% Business trips in total increased by 2% Sun & Beach holidays grew even stronger with a plus of 15% City trips, the most preferred holiday type of Asians, increased by 10% DESTINATIONS Asia-Pacific with 8% more visitors Europe with 6% more Americas recorded a plus of 3% HIGHLIGHTS 2018 has been a very positive year for international travel to Asian destinations. Destinations with strong increases include typical holiday destinations such as Thailand, Vietnam, Malaysia, Cambodia and Laos. Looking at Asian source markets, China has been a key growth driver with 13% more Chinese outbound trips. Forecast for 2019 is suggesting a slow-down in growth, however still positive with a expected plus of 6% Tour holidays declined by -2%

LATIN AMERICA AHEAD OF NORTH AMERICA International travel by North and Latin Americans grew by 5% in the first eight month of 2018. In comparison, outbound travel by Latin Americans was notably stronger with a plus of 8%, while trips of North Americans increased by 4%. North America Latin America Europe is number one destination region with a plus of 8% Destinations benefiting the most from the increase of North American travel were Spain and Italy, while trips to UK stagnated Inner-American travel was booming with a plus of 13% Trips to Europe increased by 5%, Asia received 2% more Latin American visitor Trips to Asia increased by 5%, and inner- American travel increased by 3% Mexican outbound travel was strongly influencing the positive developments in Latin America with 12% more trips Growth was evenly distributed between holidays, VFR and business trips Holidays grew by 10%, business trips by 9% and VFR trips by 3% (a recovery after declines last year) Regarding holiday types, strongest growth was for cruises with a plus of 8% Regarding holiday types, strongest growth was for city trips with a plus of 18% KEY FACTS The Americas received around 3% more international visitors between January and August 2018. North America: US recovered after declines last year and recorded 7% more international visitors. Canada more or less stagnated. Latin America: Chile had one of the strongest growth rates with 8% more international visitors. Mexico recorded a plus of 2%. The outlook for 2019 is very positive for both North and Latin America, with a forecasted growth rate of 8% each.

INTERNATIONAL CITY TRIPS ARE BOOMING International city trips have been the fastest-growing segment of the leisure market and grew four times as much as the total holiday market between 2007 and 2017. 190 million international city trips in 2017 WHO ARE THE CITY TRIP ERS? Mostly younger and middle-aged, on average 41 years old USA $ Higher income Average spending on city trips 170 EUR per person and night 70 % reach the destination city via air travel is most popular country destination 70 % stay in hotel, however other accommodation types are increasing Europe is most preferred continent receiving 60 % of all international city trips Well-educated Main activities: visiting objects of interest, sightseeing, enjoy atmosphere in the city, shopping, good food and drinks KEY FACTS Growth drivers are Asia/Pacific and South America In Asia growth is particularly triggered by Chinese, Korean and Japanese city holiday makers In North America outbound city trips tripled in the past decade City trips by Europeans doubled between 2007 and 2017

DOUBLE-DIGIT GROWTH RATES FOR CRUISES Cruises have been a booming and much discussed topic in the recent years. As a matter of fact, cruises increased twice as much as international holidays in general, with the biggest growth coming from Asia-Pacific where demand has tripled between 2007 2017. 27 million international cruises in 2017 WHO ARE THE CRUISE ERS? Half of the cruise travelers are 55+, but cruise passengers are becoming younger Average spending of 230EUR per person and night $ Higher income Higher education Most popular destination countries are Mexico, Canada, Spain, the US and Italy Main activities: relaxing, sightseeing, good food, entertainment on board, experiencing sea and nature and international harbours and seaports Most popular destinations region is North America, followed by Europe, South America and Asia/Pacific 65% book their cruise online, 37% at travel agency (which is above average) KEY FACTS 56% of all cruises are undertaken by North Americans The United States are undisputed cruise champion and make up half of the worldwide cruise demand Around 30% of passengers are Europeans, with the most important source markets being Great Britain and Germany More than one in 10 cruise passengers is from Asia-Pacific, with Australia being the most important source market in the region Asia-Pacific however is an important growth driver of the segment South Americans play a very small role with only 1% market share

STRONG GROWTH FOR MUSLIM Muslims are estimated to make up 25% of the world s population by 2030 and are the fastest-growing religious group in the world 1. In some Muslim-dominated markets a thriving middle-class is emerging with growing buying power and a new consumer behavior. One consequence has been an increase of international trips by Muslim travelers. With strong growth forecasted, halal travel offers huge growth potential for destinations around the world. Growth of international trips by source markets with a predominantly Islamic population was 40% higher in past 5 years compared to the rest of world WHO ARE THE MUSLIM ERS? Below average share of females travelers, however with increases in recent past Muslim travelers are much younger, with 75% between 25 and 44 years International Muslim trips are forecasted to continue growing in the future Larger share of those with high education Activites: Stronger focus on shopping when visiting cities or on tour holidays, less focus on sightseeing and museums City breaks are the most popular holiday type, followed by tour holidays 60% of Muslim Trips go to Asia (incl. Middle East) 10% of all trips are for religious purposes or pilgrimage Germany is the most popular destination in Europe FROM AN EXPERT POINT OF VIEW Fazal Bahardeen, Managing Director of CrescentRating - the world s leading expert on halal travel - says The difference lies in specific shared values among Muslims that are much stronger than among other communities regardless of their nationality Halal refers to everything that is conform with traditional Islamic law For the travel industry that means fulfilling specific faith-based needs, such as preparing food according to halal rules, adapting meal times during Ramadan, offering prayer facilities, providing separate swimming pools for males and females and offering entertainment catered towards Muslims 1 : www.pewforum.org/2011/01/27/the-future-of-the-global-muslim-population/

MILLENNIALS THE NEXT BIG KEY MARKET Usually defined as people being born between 1980 and 2000, Millennials are tech-savy, highly educated and grew up with the internet. After Baby Boomers and Generation X, they are the next big key market and the largest age group for international travel. However, this group is quite inhomogeneous: some are just about to leave school, while others are in their thirties with stable income and kids. WHO ARE THE MILLENNIAL ERS? Outbound trips of Millennials grew by 15% in 2017, and therefore twice as strong as the total market Half of all international luxury trips are made by Millennials, with an increased share over the last years One third of holidays are city trips Millennials hold a market share of 40%, making them the largest age group for international travel Travelling for holidays is the primary purpose 2 nd most important holiday type is sun & beach Millennials are better educated Still lower income in comparison, despite steady increase in recent years Above average share of female travelers Well-informed before travelling and use of more source of information for travel planning COUNTRY SPOTLIGHT USA is the biggest source market of millennial outbound travelers in 2017 This is followed by China, Great Britain and Germany In sum, these 4 source market make up 35% of all millenial outbound travels The USA is the most popular destination for millennial visitors, followed by Spain, Germany and France In a worldwide comparison, destinations with an above average share of millennial visitors are the Asian destinations Japan, South Korea, India as well as Australia, and in Europe especially Ireland and the Scandinavian Countries Destinations with a below average share of millennial visitors are Spain, Austria and China