flx-disrupt.com Tues, 24 April: Pre-Conference Evening Welcome Reception "if you can find it " 19.00 21.00 N/A Top Secret Wed, 25 April: Transforming the Airline Offer Presentation: Disrupt or Disappear 09.00 09.30 Jim Davidson Presentation: Times Are a-changing, and So Is Your Offer 09.30 10.10 Henry Harteveldt Presentation: Transforming Revenue Management 10.10-10.50 Karl Isler Morning Tea Morning Tea 10.50-11.20 N/A Foyer
Transforming the Airline Offer Presentation: Science. Who needs it? (We do.) 11.20-11.50 Steven Luis; Dr. Shu-Ching Chen (FIU) Panel: RM Fantasy vs. Reality it s a fine line 11.50-12.20 Case Studies: Dynamic offers: real stories, compelling results - Lufthansa Group Moderator: Karl Isler. Panelists: Stephen Luis, (FIU), Agnes Pomykala (Alaska Airlines), Scott Chandler (American Airlines), Roland Jaggi (Aegean Airlines) 12.20-12.40 Christian Popp, Lufthansa Group Lunch Lunch 12.40-13.40 Terrace
Transforming the Airline Offer Case Studies: Dynamic offers: real stories, compelling results - Aegean Airlines Case Studies: Dynamic offers: real stories, compelling results - Westjet Case Studies: You did WHAT with your merchandising program - Hawaiian Airlines Case Studies: You did WHAT with your merchandising program- United Airlines Panel: Q&A with the Airline All Stars 14.30-14.50 13.40-13.50 Roland Jaggi 13.50-14.05 George Bryan 14.05-14.15 Jan Fogelberg 14.15-14.30 Tye Radcliffe Moderator: Henry Harteveldt. Q&A with: Roland Jaggi (Aegean), George Bryan (Westjet), Jan Fogelberg (Hawaiian Airlines), Tye Radcliffe (United Airlines) Afternoon Tea Afternoon Tea 14.50-15.20 Foyer
Transforming the Airline Offer Technology for Offer Transformation Show me that again please 15.20-16.20 Tim Reiz and Manish Nagpal, Farelogix Breakouts Offer Engines in Action Seat Merchandising: Your fast track to revenue growth! 16.20-17.05 Manish Nagpal; Michael Zumdiek, Farelogix Break Out Delicious Disruption Dinner Drinks reception 18.00-19.00 Pool & Deck Dinner 19.00-20.00 Pool & Deck Entertainment 20.00-22.00 Pool & Deck TOTAL
Thurs, 26 April: The Future: Where will it take us? Welcome back 08.45-08.50 Henry Harteveldt Presentation: Beyond buzzwords emerging technologies that matter Presentation: The PSS love/hate relationship where is this going, anyway? Panel: Preparing for disruption what airline leaders need to know 08.50-09.20 Norm Rose 09.20-09.50 Richard Clark 09.50-10.30 Moderator: Henry Harteveldt Panelists: Norm Rose, David Orszaczky (Qantas), Christian Popp (Lufthansa Group), Tye Radcliffe (United), Veronica Hull (Virgin Atlantic) Morning Tea Morning Tea 10.30 11.00 Foyer
NDC Adoption Presentation: NDC: are we there yet? 11.00 11.20 Jim Davidson Case Studies: NDC Airline All Stars - American Airlines 11.20 11.30 Neil Geurin Case Studies: NDC Airline All Stars - Emirates 11.30 11.40 Bill Cavendish Case Studies: NDC Airline All Stars - Lufthansa Group 11.40 11.50 Arber Deva Panel: Q&A with the NDC Airline All Stars 11.50-12.30 Moderator: George Bryan Q&A with: Neil Geurin (American Airlines), Bill Cavendish (Emirates), Arber Deva (Lufthansa Group) Lunch Lunch 12.30 13.30 Terrace
NDC Adoption Presentation: IATA Update 13.30-13.40 Yanik Hoyles Panel: NDC across the distribution marketplace 13.40 14.20 Panel: NDC and the GDSs It s game time! 14.20 15.20 Moderator: Bill Cavendish Panelists: Charlie Sultan (SAP Concur), Moshe Rafiah (Travelfusion), Bill Brindle (HRG), Andreas Ochse (AER Ticket), Giulia Park (Skyscanner) Moderator: Yanik Hoyles Panelists: Ian Heywood (Travelport), Kathy Morgan (Sabre), Stewart Alvarez (Amadeus), Jim Davidson (FLX) MC Wrap 15.20-15.25 Henry Harteveldt Afternoon Tea Coffee & Carriages or Carry On... 15.25-16.00 N/A Foyer Breakouts Offer Engines in Action Seat Merchandising: Your fast track to revenue growth! 16.00-16.45 Manish Nagpal; Michael Zumdiek Break Out