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MAG Airport Name Manchester Scheduled Date Between TIMESTAMP '2017-10-01 00:00:00' and TIMESTAMP '2017-10-31 00:00:00' Departure - Oct-17 Last Month Last Year % Change Target Var to Target First Wave 88.1% 87.1% 1.0% 85.0% 3.1% Not First Wave 73.1% 79.4% -6.3% 85.0% -11.9% Grand Total 76.1% 81.2% -5.1% 85.0% -8.9% Departure - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 82.9% 84.6% (1.7%) 82.0% 0.9% Not First Wave 71.7% 75.7% (4.0%) 82.0% -10.3% Grand Total 74.2% 77.7% (3.5%) 82.0% -7.8%

ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % Terminal 1 Arriving 625,066 533114 17% 3690 3321 11% 4,502,858 4012624 12% 26430 24541 8% Departing 587,077 493771 19% 3661 3303 11% 4,468,283 3959947 13% 26402 24503 8% Terminal 1 Total 1,212,143 1026885 18% 7351 6624 11% 8,971,141 7972571 13% 52832 49044 8% Terminal 2 Arriving 234,659 297925-21% 1157 1496-23% 2,257,164 2211625 2% 11342 11112 2% Departing 204,785 267123-23% 964 1416-32% 2,239,822 2182131 3% 11204 11072 1% Terminal 2 Total 439,444 565048-22% 2121 2912-27% 4,496,986 4393756 2% 22546 22184 2% Terminal 3 Arriving 383,119 377035 2% 3638 3567 2% 2,756,055 2560871 8% 25801 24137 7% Departing 367,999 362468 2% 3631 3555 2% 2,743,443 2517040 9% 25801 24115 7% Terminal 3 Total 751,118 739503 2% 7269 7122 2% 5,499,498 5077911 8% 51602 48252 7% Grand Total 2,402,705 2331436 3% 16741 16658 0% 18,967,625 17444238 9% 126980 119480 6%

Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE 2928 22.8% 573 80% RYANAIR FR 2403 18.7% 628 74% EASYJET EZY 2146 16.7% 621 71% JET2.COM LS 1177 9.2% 156 87% THOMAS COOK MT 1108 8.6% 304 73% THOMSON AIRWAYS TOM 1054 8.2% 257 76% BRITISH AIRWAYS BA 594 4.6% 127 79% LOGANAIR LM 557 4.3% 59 89% AER LINGUS EI 458 3.6% 54 88% LUFTHANSA LH 429 3.3% 97 77% Grand Total 12854 100.0% 2876 78% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 38981 20% 8129 79% RYANAIR FR 26212 13% 7128 73% EASYJET EZY 22163 11% 7119 68% JET2.COM LS 12716 7% 2573 80% THOMSON AIRWAYS TOM 12154 6% 3699 70% THOMAS COOK MT 10321 5% 3436 67% MONARCH SCH ZB 9090 5% 2314 75% BRITISH AIRWAYS BA 7184 4% 1363 81% AER LINGUS EI 5388 3% 650 88% LUFTHANSA LH 4853 2% 1070 78% Grand Total 149062 77% 37481 75%

Departure by Terminal T1 T2 Puntuality T3 Puntuality 74.27% 79.98% 76.92% First Wave Departure Operator Name Operator IATA Code # Movements % of Movements % BRITISH AIRWAYS BA 35 2.1% 94.29% K.L.M. KL 30 1.8% 93.33% RYANAIR FR 266 16.2% 92.48% JET2.COM LS 333 20.3% 91.59% EASYJET EZY 343 20.9% 89.50% THOMSON AIRWAYS TOM 194 11.8% 86.08% LUFTHANSA LH 57 3.5% 85.96% FLYBE BE 213 13.0% 83.10% THOMAS COOK MT 142 8.7% 80.99% BRUSSELS SN 26 1.6% 80.77% Grand Total 1639 100.0% 88.35%

Monthly Airline Performance by Departure Departing Ranking Change (Dep- Arr) Operator Name Operator IATA Code Movements Movements Arriving Departing 1 IRAQI AIRWAYS IA 8 0.0% 75% 100% 25% 100% 2 ICELANDAIR FI 62 0.4% 90% 90% 0% 55% 2 UNITED UA 62 0.4% 84% 90% 6% 65% Inbound Baggage 4 QATAR AIRWAYS QR 142 0.8% 76% 90% 14% 90% 5 VIRGIN ATLANTIC AIRWAYS VS 223 1.3% 90% 90% (0%) 74% 6 AIR FRANCE AF 186 1.1% 82% 89% 8% 97% 7 JET2.COM LS 1,177 7.0% 85% 88% 3% 91% 8 HAINAN HU 34 0.2% 88% 88% 0% 88% 9 LOGANAIR LM 557 3.3% 91% 88% (3%) 85% 10 AUSTRIAN OS 60 0.4% 73% 87% 13% 83% 11 CATHAY PACIFIC CX 44 0.3% 86% 86% 0% 95% 12 AER LINGUS EI 458 2.7% 90% 86% (4%) 74% 13 ETIHAD AIRWAYS EY 124 0.7% 87% 85% (2%) 90% 14 SAS SCANDINAVIAN SK 348 2.1% 82% 85% 3% 93% 15 ROYAL AIR MAROC AT 26 0.2% 85% 85% 0% 85% 15 IBERIA EXPRESS I2 26 0.2% 85% 85% 0% 62% 17 OMAN AIR WY 62 0.4% 81% 84% 3% 97% 17 FINNAIR AY 124 0.7% 76% 84% 8% 71% 19 SAUDIA ARABIAN SV 44 0.3% 50% 82% 32% 77% 20 SINGAPORE SQ 88 0.5% 80% 80% 0% 98% 21 THOMSON AIRWAYS TOM 1,054 6.3% 72% 79% 7% 84% 22 FLYBE BE 2,928 17.5% 82% 79% (4%) 89% 23 LUFTHANSA LH 429 2.6% 76% 79% 2% 88% 24 BRITISH AIRWAYS BA 594 3.6% 79% 78% (0%) 86% 25 AIR ARABIA 3O 18 0.1% 100% 78% (22%) 100% 26 AMERICAN AA 176 1.1% 68% 77% 9% 57% 27 TITAN AIRWAYS ZT 41 0.2% 68% 77% 9% 71% 28 K.L.M. KL 350 2.1% 85% 76% (9%) 96% 29 EMIRATES EK 186 1.1% 72% 75% 3% 97% 30 THOMAS COOK MT 1,108 6.6% 71% 74% 3% 74% 31 VUELING VY 58 0.3% 72% 72% 0% 97% 32 EASYJET EZY 2,146 12.8% 70% 72% 1% 72% 33 GERMAN WINGS 4U 70 0.4% 74% 71% (3%) 97% 33 ENTER AIR ENT 15 0.1% 25% 71% 46% 13% 35 RYANAIR FR 2,403 14.4% 77% 71% (6%) 97% 36 AURIGNY AIR SERVICES GR 114 0.7% 82% 70% (12%) 79% 37 COBALT AIR CO 26 0.2% 77% 69% (8%) 77% 38 MONARCH SCH ZB 39 0.2% 48% 67% 19% 90% 39 EUROPE AIRPOST FPO 28 0.2% 65% 64% (1%) 47% 40 AIR TRANSAT TS 72 0.4% 40% 63% 24% 64% 41 SWISS INTERNATIONAL LX 108 0.6% 81% 63% (19%) 94% AIR LINES 42 BRUSSELS SN 169 1.0% 64% 61% (3%) 93% 43 P.I.A. PK 80 0.5% 43% 48% 5% 45% 44 AEGEAN A3 22 0.1% 64% 45% (18%) 45% 45 EUROWINGS EW 184 1.1% 50% 39% (11%) 97% 46 AIR PORTUGAL TP 120 0.7% 53% 38% (15%) 43% 47 TURKISH TK 124 0.7% 73% 37% (35%) 34% 48 SHUTTLE DY 62 0.4% 74% 35% (39%) 90% 49 INTERNATIONAL D8 68 0.4% 41% 29% (12%) 88% 50 FREEBIRD FHY 14 0.1% 60% 25% (35%) 90% 51 TITAN AIRWAYS AWC 13 0.1% 67% 0% (67%) 92%

(AWC) HIFLY (MALTESE AOC) 5M 11 0.1% 64% 64% HI FLY 5K 10 0.1% 60% 80% WAMOS AIR EB 16 0.1% 19% 50% Grand Total 16,711 100.0% 77% 76% (1%) 84%

Monthly Airline Performance by Change (difference between Arrival OTP and Departure OTP) Change Ranking Operator Name Operator IATA Code Movements Movements Arriving Departing Change (Dep- Arr) Inbound Baggage 1 ENTER AIR ENT 15 0.1% 25% 71% 46% 13% 2 SAUDIA ARABIAN SV 44 0.3% 50% 82% 32% 77% 3 IRAQI AIRWAYS IA 8 0.0% 75% 100% 25% 100% 4 AIR TRANSAT TS 72 0.4% 40% 63% 24% 64% 5 MONARCH SCH ZB 39 0.2% 48% 67% 19% 90% 6 QATAR AIRWAYS QR 142 0.8% 76% 90% 14% 90% 7 AUSTRIAN OS 60 0.4% 73% 87% 13% 83% 8 AMERICAN AA 176 1.1% 68% 77% 9% 57% 9 TITAN AIRWAYS ZT 41 0.2% 68% 77% 9% 71% 10 FINNAIR AY 124 0.7% 76% 84% 8% 71% 11 AIR FRANCE AF 186 1.1% 82% 89% 8% 97% 12 THOMSON AIRWAYS TOM 1,054 6.3% 72% 79% 7% 84% 13 UNITED UA 62 0.4% 84% 90% 6% 65% 14 P.I.A. PK 80 0.5% 43% 48% 5% 45% 15 SAS SCANDINAVIAN SK 348 2.1% 82% 85% 3% 93% 16 OMAN AIR WY 62 0.4% 81% 84% 3% 97% 16 EMIRATES EK 186 1.1% 72% 75% 3% 97% 18 JET2.COM LS 1,177 7.0% 85% 88% 3% 91% 19 THOMAS COOK MT 1,108 6.6% 71% 74% 3% 74% 20 LUFTHANSA LH 429 2.6% 76% 79% 2% 88% 21 EASYJET EZY 2,146 12.8% 70% 72% 1% 72% 22 ICELANDAIR FI 62 0.4% 90% 90% 0% 55% 22 HAINAN HU 34 0.2% 88% 88% 0% 88% 22 CATHAY PACIFIC CX 44 0.3% 86% 86% 0% 95% 22 ROYAL AIR MAROC AT 26 0.2% 85% 85% 0% 85% 22 IBERIA EXPRESS I2 26 0.2% 85% 85% 0% 62% 22 SINGAPORE SQ 88 0.5% 80% 80% 0% 98% 22 VUELING VY 58 0.3% 72% 72% 0% 97% 29 VIRGIN ATLANTIC AIRWAYS VS 223 1.3% 90% 90% (0%) 74% 30 BRITISH AIRWAYS BA 594 3.6% 79% 78% (0%) 86% 31 EUROPE AIRPOST FPO 28 0.2% 65% 64% (1%) 47% 32 ETIHAD AIRWAYS EY 124 0.7% 87% 85% (2%) 90% 33 LOGANAIR LM 557 3.3% 91% 88% (3%) 85% 34 BRUSSELS SN 169 1.0% 64% 61% (3%) 93% 35 GERMAN WINGS 4U 70 0.4% 74% 71% (3%) 97% 36 FLYBE BE 2,928 17.5% 82% 79% (4%) 89% 37 AER LINGUS EI 458 2.7% 90% 86% (4%) 74% 38 RYANAIR FR 2,403 14.4% 77% 71% (6%) 97% 39 COBALT AIR CO 26 0.2% 77% 69% (8%) 77% 40 K.L.M. KL 350 2.1% 85% 76% (9%) 96% 41 EUROWINGS EW 184 1.1% 50% 39% (11%) 97% 42 INTERNATIONAL D8 68 0.4% 41% 29% (12%) 88% 43 AURIGNY AIR SERVICES GR 114 0.7% 82% 70% (12%) 79% 44 AIR PORTUGAL TP 120 0.7% 53% 38% (15%) 43% 45 AEGEAN A3 22 0.1% 64% 45% (18%) 45% 46 SWISS INTERNATIONAL LX 108 0.6% 81% 63% (19%) 94% AIR LINES 47 AIR ARABIA 3O 18 0.1% 100% 78% (22%) 100% 48 FREEBIRD FHY 14 0.1% 60% 25% (35%) 90% 49 TURKISH TK 124 0.7% 73% 37% (35%) 34% 50 SHUTTLE DY 62 0.4% 74% 35% (39%) 90% 51 TITAN AIRWAYS AWC 13 0.1% 67% 0% (67%) 92%

(AWC) HIFLY (MALTESE AOC) 5M 11 0.1% 64% 64% HI FLY 5K 10 0.1% 60% 80% WAMOS AIR EB 16 0.1% 19% 50% Grand Total 16,711 100.0% 77% 76% (1%) 84%

Monthly Delay Analysis by Airline Ground Servicing Delays Operator Name Total Delay Incidents Air Traffic Delays Airline Delays Airport Delays Misc Delays Reactionary Delays RYANAIR 1337 155 216 507 39 7 330 81 EASYJET 1043 103 210 301 94 114 187 34 FLYBE 837 34 220 241 121 35 180 6 THOMSON AIRWAYS 307 62 58 100 26 23 30 5 THOMAS COOK Weather Delays 253 17 88 49 45 2 47 5 JET2.COM 251 59 46 83 25 11 19 8 LUFTHANSA 181 47 25 34 3 6 51 15 BRITISH AIRWAYS 177 5 18 21 13 7 74 39 K.L.M. 137 30 5 31 10 6 47 8 TURKISH 120 16 12 22 28 23 18 1 BRUSSELS 115 7 26 38 1 11 30 2 EUROWINGS 115 22 13 17 1 62 LOGANAIR 96 12 28 31 2 23 AIR PORTUGAL 84 7 19 12 13 1 32 AER LINGUS 80 7 20 10 2 37 4 EMIRATES 77 8 4 18 1 12 29 5 SWISS INTERNATIONAL 63 20 4 7 4 3 17 8 AIR LINES SAS SCANDINAVIAN 61 1 8 5 9 37 1 FINNAIR 58 2 25 8 21 2 AIR FRANCE 56 1 6 14 7 1 26 1 P.I.A. 46 3 9 3 2 28 46 15 10 2 2 17 INTERNATIONAL ETIHAD AIRWAYS 45 17 3 11 2 3 8 1 AMERICAN 42 10 2 14 4 12 VIRGIN ATLANTIC 37 8 12 3 9 4 1 AIRWAYS SINGAPORE 37 2 9 11 1 7 6 1 GERMAN WINGS 36 5 1 10 1 19 SHUTTLE 32 11 4 3 2 10 2 QATAR AIRWAYS 28 8 5 6 2 1 6 AURIGNY AIR SERVICES 28 2 8 8 2 8 VUELING 26 3 2 5 4 12 MONARCH SCH 26 8 1 12 1 4 AIR TRANSAT 19 4 10 1 1 3 AEGEAN 16 2 1 3 1 8 1 AUSTRIAN 15 8 2 1 1 2 1 OMAN AIR 14 3 1 4 1 5 COBALT AIR 13 2 4 3 4 IBERIA EXPRESS 13 2 3 2 2 4 UNITED 10 3 2 1 3 1 EUROPE AIRPOST 10 7 3 TITAN AIRWAYS 9 2 1 2 3 1 HAINAN 9 6 2 1 SAUDIA ARABIAN 9 1 2 3 1 2 ICELANDAIR 7 1 1 2 2 1 FREEBIRD 6 1 2 3 ROYAL AIR MAROC 6 2 4 AIR ARABIA 4 1 2 1 CATHAY PACIFIC 4 3 1 ENTER AIR 4 1 2 1 ALBA STAR 2 1 1 EUROATLANTIC 1 1 AIRWAYS IRAQI AIRWAYS 1 1 MISTRAL AIR 1 1 CORENDON DUTCH 1 1 CITY JET 1 1

SMALL PLANET 1 1 UAB Grand Total 665 1099 1714 547 315 1474 233

Percentage of Delays - By Event Delay Category Code Description Air Traffic Control % of Total 10.8% Airline 19.6% Airport 27.6% Ground Servicing 9.0% Miscellaneous 5.3% Reactionary 23.9% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 3.7% Percentage of Delays - By Time Delay Category Code Description % of Total Air Traffic Control 8.1% Airline 30.4% Airport 11.6% Ground Servicing 8.4% Miscellaneous 3.2% Reactionary 34.7% Unknown 0.0% Unknown Delay Category Code 0.0% Weather 3.6%

Departing Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name AEGEAN 17 AER LINGUS 13 AIR ARABIA 18 AIR CONTRACTORS (ABR) 12 AIR FRANCE 12 AIR PORTUGAL 16 AIR TRANSAT 21 ALBA STAR 17 AMERICAN 18 AURIGNY AIR SERVICES 13 AUSTRIAN 15 BRITISH AIRWAYS 13 BRUSSELS 14 CATHAY PACIFIC 22 CITY JET 12 COBALT AIR 15 CORENDON DUTCH EASYJET 14 EMIRATES 18 ENTER AIR 15 ETIHAD AIRWAYS 16 EUROPE AIRPOST 16 EUROWINGS 14 FINNAIR 13 FLYBE 13 FREEBIRD 15 GERMAN WINGS 14 GERMANIA 23 HAINAN 21 IBERIA EXPRESS 15 ICELANDAIR 13 IRAQI AIRWAYS 12 JET2.COM 15 JOTA AVIATION 12 K.L.M. 12 KUWAIT AIRWAYS 18 LOGANAIR 14 LUFTHANSA 14 MISTRAL AIR 15 MONARCH SCH 18 INTERNATIONAL SHUTTLE 18 OMAN AIR 21 P.I.A. 19 PREMIERE HANDLING 15 QATAR AIRWAYS 19 ROYAL AIR MAROC 19 RYANAIR 12 SAS SCANDINAVIAN SAUDIA ARABIAN 23 SINGAPORE 21 SMALL PLANET UAB SWISS INTERNATIONAL AIR LINES 13 THOMAS COOK 17 THOMSON AIRWAYS 18 TITAN AIRWAYS 13 23 TITAN AIRWAYS (AWC) 18 16 14 18 Arriving Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name AEGEAN 9 AER LINGUS 6 AIR ARABIA 10 AIR CONTRACTORS (ABR) 5 AIR FRANCE 6 AIR PORTUGAL 6 AIR TRANSAT 10 10 ALBA STAR 8 AMERICAN 11 AURIGNY AIR SERVICES 7 AUSTRIAN 7 BALKAN HOLIDAY AIR 10 BRITISH AIRWAYS 11 5 BRUSSELS 6 CATHAY PACIFIC 10 CITY JET 7 COBALT AIR 8 CORENDON DUTCH EASYJET 5 EMIRATES 8 ENTER AIR 8 ETIHAD AIRWAYS 9 EUROATLANTIC AIRWAYS 17 EUROPE AIRPOST 7 EUROWINGS 7 FINNAIR 6 FLYBE 7 FREEBIRD 10 GERMAN WINGS 7 GERMANIA 12 HAINAN 10 HI FLY 8 HIFLY (MALTESE AOC) 3 IBERIA EXPRESS 8 ICELANDAIR 7 IRAQI AIRWAYS 6 JET2.COM 7 JOTA AVIATION 5 K.L.M. 5 KUWAIT AIRWAYS 9 LOGANAIR 6 LUFTHANSA 6 MIAMI AIR 20 MISTRAL AIR 14 MONARCH SCH 7 INTERNATIONAL SHUTTLE 7 OMAN AIR 9 OMNI AIR INTERNATIONAL 10 P.I.A. 12 PEGASUS 24 QATAR AIRWAYS 11 ROYAL AIR MAROC 10 RYANAIR 6 SAS SCANDINAVIAN SAUDIA ARABIAN 11 SINGAPORE 12 SMALL PLANET UAB 7 6 8 7

TURKISH 17 UNITED 20 VIRGIN ATLANTIC AIRWAYS 21 VUELING 16 Grand Total 15 19 13 SMARTLYNX ESTONIA 19 9 SWISS INTERNATIONAL AIR LINES 6 THOMAS COOK 12 13 THOMSON AIRWAYS 8 TITAN AIRWAYS 8 9 TITAN AIRWAYS (AWC) 17 TURKISH 8 UNITED 15 VIRGIN ATLANTIC AIRWAYS 10 VUELING 7 WAMOS AIR 11 Grand Total 7 9 6

Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 95,158 305 14 39 45 85% B 860,317 4651 17 28 683 85% C 208,825 1894 15 22 382 80% D 78,544 1635 12 14 231 86% Grand Total 1,242,844 8485 84% Baggage Performance by Terminal Terminal Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Terminal 1 625,066 3690 18 28 769 79% Terminal 2 234,659 1157 15 32 231 80% Terminal 3 383,119 3638 13 18 341 91% Grand Total 1,242,844 8485 84% Baggage SLA by Handling Agent Ramp Handling Agent Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % ASIG 9,602 60 16 36 40 33% Aviator 169,121 808 17 31 172 79% Dnata Ops 37,559 93 12 36 3 97% Flight Support 10,170 216 13 18 34 84% Menzies 421,609 4060 16 21 732 82% Premiere Handling 177 2 32 71 1 50% Swissport 2,679 30 18 23 5 83% Swissport 474,176 2621 15 26 302 88% Jet2 117,751 595 15 29 52 91% Grand Total 1,242,844 8485 84%