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Nodal Officer for Customer Service/Grievace Redressal (For all types of Grievaces icludig grievaces agaist the service providers of outsourced agecies) Sri. M Nagaraja Geeral Maager (CSC) Idia Bak, Corporate Office, 254-260, Avvai Shamugham Salai, CHENNAI 600014. Telephoe: 044 2813 4126. FAX No. 044-2813 4080 Email: odalofficer@idiabak.co.i Pricipal Code Compliace Officer (BCSBI): Sri. M Nagaraja Geeral Maager (CSC) Idia Bak, Corporate Office, 254-260, Avvai Shamugham Salai, CHENNAI 600014. Telephoe: 044 2813 4126. FAX No. 044-2813 4080 Email: odalofficer@idiabak.co.i Nodal Officer uder Bakig Ombudsma Scheme Sri. M Nagaraja Geeral Maager (CSC) Idia Bak, Corporate Office, 254-260, Avvai Shamugham Salai, CHENNAI 600014. Telephoe: 044 2813 4126. FAX No. 044-28134080 Email: odalofficer@idiabak.co.i 1

Shri. Sudhir Kumar Gupta Deputy Geeral Maager/ Zoal Maager Shri B Nagarjua Deputy Geeral Maager / Zoal Maager Shri.Sadeep Kumar Geeral Maager/ Zoal Maager Zoe Ahmedabad Amaravathi Bagalore Zoal Office Idia Bak, Zoal Office, Rudra Arcade B Block, 2 d Floor, 132 feet Drivei Cross Road, Memagar, Ahmedabad 380052 Idia Bak, Zoal Office, 26-25-25, Durgivari street NRP road, Gadhiagar District Krisha 520003 Idia Bak, Zoal Office, 4 th Floor, East Wig, Raheja Towers, 26-27 M G Road, Bagalore 560 001 Phoe No Fax No e-mail 079-27462504 0866-2579048 080-22958900 079-27439668 0866-2578867 080-22958905 zoahmedabad@id iabak.co.i zoamaravathi@idi abak.co.i zobagalore@idia bak.co.i Shri Suil K Pradha Asst. Geeral Maager / Zoal Maager Barddhama Idia Bak Zoal Office 3rd Floor,S R Complex Police Lie Bazar Barddhama Sripally, Purba Bardhamaa, West Begal 713103 0342-2645108 0342 8645109 zobarddhama@i diabak.co.i Ms Vallery Rath Assistat Geeral Maager/ Zoal Maager Shri Sajay Kumar S Lade Deputy Geeral Maager / Zoal Maager 2 Berhampur Bhopal Idia Bak Zoal Office Rajarai Tower Near B N Pur Police Statio Mai Road, Courtpeta, Berhampur Gajam Orissa 760004 Idia Bak, Zoal Office 228, I Floor, Major Shoppig Cetre, M.P.Nagar Zoe-I Bhopal, Madhya Pradesh-462011 0680 2280431 0755-2572077 ---- zoberhampur@idi abak.co.i 0755-2573814 zobhopal@idiab ak.co.i

Shri.Sashi Busha Dash Deputy Geeral Maager/ Zoal Maager Shri.S Uday Kumar Deputy Geeral Maager/ Zoal Maager Shri.M Karthikeya Geeral Maager/ Zoal Maager Shri Ramu A Geeral Maager/ Zoal Maager Zoe Bhubaeswar Chadigarh Cheai (North) Cheai (South) Phoe No Fax No e-mail 0674-2543545 Zoal Office Idia Bak, Zoal Office, B-2, First Floor, East Saheed Nagar, Bhubaeswar Orissa 751007 Idia Bak, Zoal Office, P B No.739, SCO 190-192, Sector 7C, Chadigarh- 160019 Idia Bak, Zoal Office, Idia Bak Buildig, 5 th Floor 66 Rajaji Salai, Cheai - 600001 Idia Bak, Zoal Office, 55 Ethiraj Salai, Cheai 600 008 0172-2794419 25226301 2825 6886 0674-2543523 0172-5005830 25226310 2825 6668 zobhubaeswar@i diabak.co.i zochadigarh@idi abak.co.i zocheaiorth@i diabak.co.i zocheaisouth@i diabak.co.i Shri.Ramakrish a K Deputy Geeral Maager / Zoal Maager Coimbatore Idia Bak, Zoal Office, 31, Variety Hall Road, Coimbatore 641 001 0422-2309240 0422-2309241 zocoimbatore@idi abak.co.i Shri.Subramaia P Deputy Geeral Maager/ Zoal Maager Cuddalore Idia Bak, Zoal Office, AVR Towers, 3 rd Floor 4 Bharathi Road, Cuddalore 607 001 04142-220143 04142-222718 zocuddalore@idia bak.co.i Shri.K Suryaarayaa Deputy Geeral Maager/ Zoal Maager Erakulam Idia Bak, Zoal Office, P B NO. 3567 62/1550, Floor B&C Ram Meea Buildig Valajambalam Juctio S.A.Road, Kochi Erakulam 682016 0484-2370999 0484-2370699 zoerakulam@idi abak.co.i 3

Ms Sushila Parthasarathy Assistat Geeral Maager/ Zoal Maager Zoe Erode Zoal Office Idia Bak, Zoal Office, No 9 Gadhiji Road, Erode, Tamil Nadu 638001 Phoe No Fax No e-mail 0424-2269922 --- zoerode@iidaba k.co.i Shri Sriivasa R Assistat Geeral Maager / Zoal Maager Shri.Dhara Siva Prasad Asst. Geeral Maager / Zoal Maager Guwahati Hubli Idia Bak, Zoal Office, Sharma Ad Sharma Market, 2 d Floor, R G Baruah Road OPP Guwahati Commerce College Chadmari 781003 Assam Idia Bak, Zoal Office, V A Kalburgi Hall Mark, 1 st Floor, Desai Cross, Pito Road, Hubli 580029 0361-2467935 0836-2353210 0361-2467936 0836-2353212 zoguwahati@idia bak.co.i zohubli@idiaba k.co.i Shri.R Maohar Deputy Maager/ Zoal Maager Hyderabad Idia Bak, Zoal Office, P B No. 1042, 3-6-365 Liberty Plaza, 4th Floor, Himayat Nagar, Hyderabad 500 029 Telagaa 040-23224350 040-23223409 zohyderabad@idi abak.co.i Smt.Sakaraara yaa K Asst. Geeral Maager / Zoal Maager Jaipur Idia Bak, Zoal Office JTM, Near Jagatpura Flyover Model Tow, Malviya Nagar Jaipur, Rajastha, 302017 0141-2752216 0141-2752217 zojaipur@idiaba k.co.i Ms Vijayalakshmi P Assistat Geeral Maager/ Zoal Maager Kacheepura m Idia Bak, Zoal Office, 510/511 Gadhi Road, 1 st Floor, Kacheepuram 631 501 27223763 27232431 zokacheepuram@ idiabak.co.i 4

Shri Vekata Ramaa Rao C H Assistat Geeral Maager/ Zoal Maager Shri Vekataramaa K Assistat Geeral Maager/ Zoal Maager Shri.Mudela Prabhakara Reddy Deputy Geeral Maager/Zoal Maager Zoe Kapur Karaikudi Karim Nagar Zoal Office Idia Bak, Zoal Office, C/o Idia Bak Mall Road Brach, 17/13, Mall Road, Opp. To Naarao Park, Kapur UP 208001 Idia Bak, Zoal Office, No 21 Koviloor Road, Karaikudi, Sivagaga District, Tamil Nadu - 630001 Idia Bak, Zoal Office 3-1-860, CVRN Road Opp.CSI Missio Hospital Karim Nagar, Telagaa - 505001 Phoe No Fax No e-mail 0512 2305189 2305189 0456-5239469 0878-2244388 -- zokapur@idiab ak.co.i -- zokaraikudi@idia bak.co.i 0878-2244389 zokarimagar@idi abak.co.i Shri.Savita Rai Gupta Deputy Geeral Maager / Zoal Maager Shri.Vekatesa Perumal Geeral Maager/ Zoal Maager Shri Sathosh Kumar M Assistat Geeral Maager/Zoal Maager Shri.G Vijayakumar Deputy Geeral Maager/ Zoal Maager Karal Kolkata Kozhikode Krishagiri Idia Bak, Zoal Office, SCO 244 245, FF&SF, Sector- 12, Urba Estate, Karal 132001. Idia Bak, Zoal Office, 4 th Floor, 3/1 R N Mukherjee Road, Kolkata 700 001 Idia Bak, Zoal Office, LIC Buildig, S M Street, Kozhikode Kerala - 673001 Idia Bak, Zoal Office, 410 GANDHIROAD OPP OLD BUS STAND FIRST FLOOR Krishagiri 625001 0184 2266357 033-22488135 0495-2721809 04343232 108 0184 2266359 033-22436601 0495-2727088 zokaral@idiaba k.co.i zokolkata@idiab ak.co.i zokozhikode@idia bak.co.i ---- zokrishagiri@idi abak.co.i 5

Shri. Gaesarama A Deputy Geeral Maager/ Zoal Maager Shri. Nakkia Aad Kumar Assistat Geeral Maager/ Zoal Maager Zoe Kumbakoam Luckow Zoal Office Idia Bak, Zoal Office, Dr. Besat Road, Moopaar Arcade, Kumbakoam 612 001 Tamil Nadu Idia Bak, Zoal Office, 2-B, Habibullah Estate, 11 MG Road, Hazratgaj, Luckow 226 001 UTTAR PRADESH Phoe No Fax No e-mail 0435-2431172 0522-2616533 0435-2401477 0522-2230804 zokumbakoam@i diabak.co.i zoluckow@idia bak.co.i Shri.Madeep Sigh Deputy Geeral Maager / Zoal Maager Ludhiaa Idia Bak, Zoal Office SCF-88, Urba Estate Phase-I, Dugri, Ludhiaa Pujab 141013 0161-5232101 0161-5232100 zoludhiaa@idia bak.co.i Shri.Subramaia K Assistat Geeral Maager/ Zoal Maager Madurai Idia Bak, Zoal Office, 100/101, East Avai Moola Street, Madurai 625 001 0452-2323230 0452-2327327 zomadurai@idia bak.co.i Shri.S.Ravi Geeral Maager/ Zoal Maager Mumbai Idia Bak, Zoal Office, 18 th Floor, Maker Towers F Cuffe Parade, Mumbai 400 005 022-22181880 022-22188550 zomumbai@idia bak.co.i Shri. Pilakar Pradeep Prabhakar Assistat Geeral Maager Nagpur Idia Bak, Zoal Office, Plot No 1A Wardha Road, Karve Nagar, Opp. Airport, Cetre poit Hotel, Nagpur, Maharashtra 440025 0712-2294076 ---- zoagpur@idiab ak.co.i 6

Shri Azad Sigh Gadas Geeral Maager/ Zoal Maager Shri Deepak Gupta Deputy Geeral Maager/Zoal Maager Zoe New Delhi Noida Zoal Office Idia Bak, Zoal Office, P B No.109 World Trade Cetre, Upper Groud Floor, Babar Rd. New Delhi 110001 Idia Bak, Zoal Office, D- 211/2, INDIAN BANK BUILDING SECTOR 61 NOIDA, Gautam Budh Nagar, Uttar Pradesh 201301. Phoe No Fax No e-mail 011-23413934 0120-2583593 011-23413860 0120-2583592 zoewdelhi@idia bak.co.i zooida@idiaba k.co.i Shri Giriraj Shakar Mishra Deputy Geeral Maager/ Zoal Maager Pata Idia Bak, Zoal Office, 1 st Floor, Govid Bhava, New Dak Bugalow Road, Pata - 800 001 BIHAR 0612-2219494 0612-2206682 zopata@idiaba k.co.i Shri Chadrasekara V Assistat Geeral Maager/Zoal Maager Shri. Veeraraghava B Deputy Geeral Maager & Zoal Maager Pooamallee Puducherry Idia Bak, Zoal Office, No 5, JNC Street, Pooamallee, Thiruvallur, Tamil Nadu - 600056 Idia Bak, Zoal Office, 66/4, East Coast Road, Pakkamudayape t, Puducherry 605008 044 26491666 0413-2251807 26491666 0413-2255217 zopooamallee@i diabak.co.i zopuducherry@idi abak.co.i Shri.Maish Kumar Assistat Geeral Maager/Zoal Maager Pue Idia bak, Zoal Office, Progress House 3 rd Floor, 54 Pue Mumbai Road,Near NABARD, Shivaji Nagar, Pue 411 005 020-25541292 020-25541829 zopue@idiaba k.co.i 7

Shri Prabat Raja Siha Assistat Geeral Maager, Zoal Maager Shri. Selvaraj S Deputy Geeral Maager/ Zoal Maager Shri Rakesh Kumar Agarwal Asst. Geeral Maager/Zoal Maager Shri.S.Suresh Deputy Geeral Maager/ Zoal Maager Zoe Rachi Salem Surat Thiruvaath apuram Zoal Office Idia Bak, Zoal Office, 4th Floor, S.P.G Mart Bahu Bazar Old H.B Road Rachi, Jharkhad - 834001 Idia Bak, Zoal Office, III Floor Divya Towers 15/1 Fort Mai Road Opp Govt Super Speciality Hospital, Salem 636 001 Idia Bak Zoal Office 101-102, 3 rd Floor, West Field Square, Adjacet Nadava III, Vesu, Surat 395007 Idia Bak, Zoal Office,Idia Bak Towers,II Floor, M G Road, Tiruvaathapura m 695001 Phoe No Fax No e-mail 0651-2330612 0427-2218168 0261-2217141 0471-2578601 0651-2331762 0427-2213799 0261-2217140 0471-2578602 rachi@idiabak.co.i zosalem@idiaba k.co.i zosurat@idiaba k.co.i zothiruvaathapur am@idiabak.co.i Shri.Gopikrisha C R Deputy Geeral Maager/ Zoal Maager Tiruelveli Idia Bak, Zoal Office, 1/17, 2 d Floor, GRR Buildig New Bustad- STC Road, P K Nagar, Perumalpuram Tiruelveli 627 007 0462-2555511 0462-2555544 zotiruelveli@idia bak.co.i Shri.P Lakshmi Narayaa Deputy Geeral Maager / Zoal Maager Tirupati Idia Bak, Zoal Office, First Floor, K.R.Pride Near TTD, Adm. Buildig, Kapil Teertham Road, Tirupati 517507 0877-2234437 0877-2234434 zochittoor@idiab ak.co.i 8

Shri.Uthaya Kumar V Assistat Geeral Maager / Zoal Maager Shri Palai A Assistat Geeral Maager/ Zoal Maager Shri.Samiatha V Deputy Geeral Maager/ Zoal Maager Shri S Sudara Raj Deputy Geeral Maager/ Zoal Maager Zoe Tiruvaamal ai Thiruvarur Trichy Vellore Zoal Office Idia Bak, Zoal Office STR BSNL Buildig Vellore Mai Road Tiruvaamalai 606601 Idia Bak, Zoal Office, 64 North Street Mahitha Buildig Tiruvarur 610001 Idia Bak, Zoal Office, Jee Plaza, III Floor 5 F Bharathiar Salai, Catomet, Trichy - 620 001 Idia Bak,Zoal Office, II & III Floor, TKM Complex, 46-51 Katpadi Road, Vellore - 632 004 Phoe No Fax No e-mail 04175-250121 0435-2431172 0431-2415823 0416-2232639 04175-250114 0435-2401477 0431-2411632 0416-2232817 zotiruvaamalai@ idiabak.co.i zokumbakoam@i diabak.co.i zotrichy@idiaba k.co.i zovellore@idiab ak.co.i Shri.Balaji Suresh Kumar M Deputy Geeral Maager/ Zoal Maager Vijayawada Idia Bak, Zoal Office, P B No.73, 26-25- 25, Durgiwari Street, NRP Road Gadhi Nagar Vijayawada - 520003 0866-2579047 0866-2578867 zovijayawada@idi abak.co.i Shri.K S Sudhakara Rao Deputy Geeral Maager/Zoal Maager Visakhapata m Idia Bak, Zoal Office, 47-10-24 & 25, 3 rd Floor, Sai Trade Cetre, 2 d Lae,Dwarakaag ar Visakhapatam 530020 0891-2705252 0891-2747404 zovisakhapatam @idiabak.co.i 9