Customer Support Guide for Class-room Training Table of content: 1. Facilities...2 2. Transportation...3 3. Your way to us...3 4. Accommodation...4 5. Contacts...5 6. Annex I airport shuttle...6 7. Annex II City Airport Train (CAT)...7 8. Annex III Schnellbahn S7...8 Edition 2009 Page 1 of 8
1. Facilities State-of-the-Art Training Facilities at Vienna Aviation Campus Edition 2009 Page 2 of 8
2. Transportation Free of charge shuttle bus within the Airport. Your train to the city in only 16 minutes. S7 - your train to the city. More information on page 6 More information on page 7 More information on page 8 3. Your way to us By Bus (from Vienna Airport): 1. Upon your arrival, please leave the arrival hall of the Vienna Airport. 2. Cross the street and take the Airport Shuttle Bus (more details on page 7). 3. After 11 stops, get off the Airport Shuttle Bus (station: AUA Haupteinfahrt/AUA Main Entrance). 4. Follow figure 1 to 2 on the picture: II Austrian Airlines Airport Base AUA Main Entrance to get into the Austrian Trainingcenter and follow your course information published on the LCD monitors located at the main entrance. I Vienna International Airport Arrival Hall II Austrian Airlines Airport Base AUA Main Entrance By Car (from Vienna): The most convenient way of reaching us by car is to take the A4 Airport Motorway ( Ost-Autobahn ). Please use the motorway exit 13a, market Flughafen (airport) and take the first exit on the right, which leads you to the federal road B9 (towards the town of Schwechat and the city of Vienna). After passing the traffic lights and the Cargo Nord take the first left turn. Edition 2009 Page 3 of 8
4. Accommodation Hotel: NH Vienna Airport ***** Location: opposite Vienna International Airport Distance from airport: 0,1 km Address: Hotelstraße 1-3, 1300 Wien-Airport Phone: (+43 1) 70 15 10 email: nhviennaairport@nh-hotels.com Appartement: MyPlace - Vorlaufstrasse Location: Vienna City Center Address: Vorlaufstrasse 3, 1010 Vienna Phone: (+43 1) 513 17 17, Fax: (+43 1) 513 17 17-77 email: reservations@my-place.at Web: www.my-place.at Appartement: MyPlace Rossauer Lände Location: Vienna City Address: Rossauer Lände 23, 1090 Vienna, Phone: (+43 1) 513 17 17, Fax: (+43 1) 513 17 17-77 email: reservations@my-place.at Web: www.my-place.at Pension: Airporthotel Vienna*** Airport distance: 4km Center distance: 17km Address: Marco-Polo-Strasse 1 A-2401 Fischamend Phone: (+43) 223277701 email: office@airporthotelvienna.at Edition 2009 Page 4 of 8
5. Contacts Sales & Marketing Mr. Saleh Saffarha Key Account Manager Sales Technical Training Austrian Airlines Technical Base Bld. 992, 1300 Vienna Airport Austria Phone: (+435) 1766-62577 Mobile: (+43) 664 80111 62577 email: saleh.saffarha@austrian.com Customer Support Mrs. Corinna Freundorfer Customer Support Technical Training Vienna Aviation Campus Austrian Training Center 3rd Floor, 1300 Vienna Airport Austria Phone: (+435) 1766-65134 email: corinna.freundorfer@austrian.com Edition 2009 Page 5 of 8
6. Annex I airport shuttle 1. Ankunft to 11. AUA Haupteinfahr 11. AUA Haupteinfahrt to 1. Ankunft Edition 2009 Page 6 of 8
7. Annex II City Airport Train (CAT) City Air Terminal > Vienna International Airport Departure from City Air Terminal From Wien-Mitte to Vienna International Airport in only 16 minutes non-stop. 05.38 06.08 06.38 07.08 07.38 08.08 08.38 09.08 09.38 10.08 10.38 11.08 11.38 12.08 12.38 13.08 13.38 14.08 14.38 15.08 15.38 16.08 16.38 17.08 17.38 18.08 18.38 19.08 19.38 20.08 20.38 21.08 21.38 22.08 22.38 23.08 Monday to Sunday Vienna International Airport > City Air Terminal Departure from Vienna International Airport From Vienna International Airport to Wien-Mitte in only 16 minutes non-stop. 06.05 06.35 07.05 07.35 08.05 08.35 09.05 09.35 10.05 10.35 11.05 11.35 12.05 12.35 13.05 13.35 14.05 14.35 15.05 15.35 16.05 16.35 17.05 17.35 18.05 18.35 19.05 19.35 20.05 20.35 21.05 21.35 22.05 22.35 23.05 23.35 Monday to Sunday Website: http://www.cityairporttrain.com Edition 2009 Page 7 of 8
8. Annex III Schnellbahn S7 Website: http://www.schnellbahn-wien.at Direct link: http://www.schnellbahn-wien.at/netz/s7.htm Edition 2009 Page 8 of 8