Buyer Photo Electronic Admission Badge (e-badge) Step-by-step Instructions Feb 2019
Download HKTDC Marketplace Application ios 11 / Android 5.1 or above
Download 贸 Application (For Android devices purchased in Mainland China without Google Play only) Android 5.1 or above
Login to your personal My HKTDC account (Each person has to redeem his/her own email & phone for an e-badge) Login with: Your My HKTDC account or Register for a new account using your personal email Your personal My HKTDC account, including those registered from: hktdc.com, Online Marketplace Small Orders, Fair Registrations e-badge You may create a free email from: Gmail.com Outlook.com Mail.Yahoo.com
Register for a new account Tap Submit after filling in all information Click the link in the email to activate your account Confirmation page after successfully verified your email & account Go back to the App and Login Check your spam/junk folder also
Choose your Industry preferences Tap My Account Complete Profile
Ensure to enter your FULL Name as shown on your identity document Tap e-badge Select which show you will primarily visit (you can access both shows with the same e-badge)
Fill in all fields on the form Click the Confirm button
If you see below Invalidated e-badge, tap Add Photo to submit your photo.
Validate your e-badge by presenting your Passport or Hong Kong Identity Card (other forms of identity documents will not be accepted) in person, at the Badge Validation queue at our Registration Counters. Visitors without validated e-badge will be denied entry into the fairground. To beat the crowd, you are encouraged to validate your badge before the shows at our Registration Counters listed below, and redeem a free coffee voucher (while stock lasts). Location Date and Time AsiaWorld-Expo Hong Kong Convention and Exhibition Centre 25 February: 2-7pm 27 February: 2-7pm The Kowloon Hotel, 2/F Dragon I&II, 19-21 Nathan Road, Tsim Sha Tsui 25 February: 2-7pm 26 February: 9am-5pm
You can then enter the fairground directly with your validated e-badge. Turn on Bluetooth & Location Services for Green Tick access.
Turn on Bluetooth & Allow Location Access ios Devices Android Devices Marketplace Quick Settings Settings Control Center Settings
FAQs Q: I forgot my login password A: You can click Forgot Login ID or Password link in the login page. Q: Please enter a valid registration reference number A: Please ensure the inputted 15-digit number is correct, typed using a English keyboard and without any space. Q: This admission badge has already been previously retrieved as e-badge A: Each registration reference number can only be retrieved as e-badge once for one person. You can only access your e-badge by logging in at the original device you used for retrieving the e- Badge. The e-badge will not be available if you delete/reinstall the app or login using another device. Q: Your e-badge is being processed. Please try again later. (Info) A: Please contact HKTDC staffs and inform them you see such message. Q: I do not see the e-badge after completing the steps. A: Logout from your account in the Settings page, quit the app by swiping away from background/multitask window and then re-open, login and try again. Q: Where can I find technical support? A: You may visit the e-badge Experience Centres at AsiaWorld-Expo (G/F West Lobby and G/F East Lobby) and Hong Kong Convention and Exhibition Centre (Expo Drive Entrance).
FAQs Q: Where do I validate my e-badge? A: Your e-badge can be validated in all Buyer Registration Counters in AsiaWorld-Expo and Hong Kong Convention and Exhibition Centre during fair period. To beat the crowd, you are encouraged to validate your badge in advance at our Registration Counters listed below and receive one complimentary coffee voucher (whilst stock lasts): Locations AsiaWorld-Expo Hong Kong Convention and Exhibition Centre The Kowloon Hotel, Dragon I & II, 2/F, 19-21 Nathan Road, Tsimshatsui, Kowloon Opening Hours 25 February 2019 (2-7pm) 27 February 2019 (2-7pm) 25 February 2019 (2-7pm) 26 February 2019 (9am-5pm) Q: What do I need to bring to validate my e-badge? A: For security reasons, you must validate your badge by presenting your passport or Hong Kong Identity Card in person, at our Buyer Registration Counter. Other forms of identity documents will not be accepted and visitors without validated badges will be denied entry into the fairground.
Thank you.