South-South Learning Exchange Visit, Mozambique IT/ITES Experiences and Challenges

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South-South Learning Exchange Visit, 9 of February 2009 Mozambique IT/ITES Experiences and Challenges By Carlos Tamele (ctame@micti.co.mz) Constantino Sotomane (sotomane@micti.co.mz)

Country Background Basic Indicators Area: 802 sq. Km Population (2007 Census): 20,530,714 Life expectancy (2007): 36.9 Governance Democratic elections 25 Ministries 11 Provinces, 128 Districts, 352 Administrative Posts and 33 Municipalities Illiteracy Rate (2007): 47.0% GDP annual economic growth rate (2007): 7.2%. GDP per capita (2007) U.S. $900 (est.) FDI: US$7.5 billion (2007) which generated 20,000 jobs Teledensity (2007): Fixed Line: 0.36 Mobile: 15.6 Ministry of Science and Technology 2

The ICT policies and Implementation Strategy Nacional ICT policy - approved in 2000 Nacional ICT policy implemantion Strategy approved in 2002 National Telecommunication policy Approved in 2004 National telecommunication Strategy Approved in 2006 National E-Government Strategy Approved in 2006 14-12-2009 3

ICT policy Implementation Strategy Programs (2000 & 2002) Infrastructure National Backbone Vsat Network E-mail Universal Telecentre Digital Agency Human Resource (HR) Development School Net MICTI-Mozambique ICT Institute Certification in ICT Youth training for content development HR Policy and Regulation E- Government Strategy Universal Access policy and Strategy Intellectual property Telecom reform sector Governance GovNet- govermenet electronic network SIP (Personal system) Identification System ( Unic Number) (e-sistafe) Finance system Land Registration One stop Shop National Portal (government portal) Infraestrut ure Governance TICs Private Sector Policy and Regulation Content and Applications Contents and Applications Telemedicine/Health Information System ICT in HIV/AIDS preventions Science and Technology System ICT observatory Private Sector Financing Access to efficient Markets 14-12-2009 4

Size of the IT/ITES sector There are no updated statistics about the sector, example of some estimations includes about 20 companies providing Internet services based on available reports those companies has about 24,000 customers There are more companies providing related services on the IT/ITES sector Evidences shows that the market and opportunities on the IT/ITES services are growing In parallel there is a continuous grows in the number of students in the area of engineering and ICT as result of increasing number of Education Institutions 14-12-2009 5

The Number of Issued Licenses until 2007 Operators 1999 2003 2004 2005 2006 2007 Fixed Line 1 1 1 1 1 1 Mobile Operator 1 2 2 2 2 2 Data 10 10 13 14 20 Paging 1 1 1 0 0 Tv - Cable 1 2 2 2 2 Private networks 9 34 34 34 2 3 Private Services 1 1 Access via Radio 4 4 ISP s 7 17 18 23 10 10 Audio Text 1 1 1 1 1 TOTAL 18 67 69 77 36 44 14-12-2009 6

Fixed Network Coverage: 1999-2008 Palma Palma Nangade Nangade Mueda Mueda M. da praia M. da praia Muidumbe Muidumbe Lago Sanga Mavago Mecula Macomia Lago Sanga Mecula Macomia Mavago Meluco Meluco Montepuez Quissango Montepuez Quissango Muembe Marrupa Ancuabe Pemba Muembe Marrupa Ancuabe Pemba Mecufi Mecufi Lichinga Majune Balama Lichinga Majune Balama Chiure Chiure Namuno Namuno Ngauma Ngauma Maua Nipepe Erati Memba Maua Nipepe Erati Memba Mandimba Mandimba Metarica Lalaua Mecuburi Nacoroa Metarica Lalaua Mecuburi Nacoroa Chifunde Chifunde Angónia Muecate Nacala Angónia Muecate Nacala Cuamba Cuamba Macanga Malema Macanga Malema Mecanhelas Ribaue Monapo Ilha de Moçambique Mecanhelas Ribaue Monapo Ilha de Moçambique Nampula Nampula Mossuri Tsangano Mossuri Marávia Gurue Marávia Tsangano Zumbo Gurue Murrupula Meconta Zumbo Murrupula Meconta Chiuta Moatize Chiuta Alto Molocue Moatize Alto Molocue Mogincual Mogincual Mágoe MilangeNamorroi Mogovolas Mágoe MilangeNamorroi Mogovolas Cahora Bassa Gile Cahora Bassa Gile Tete Moatize Ile Angoche Tete Moatize Ile Angoche Lugela Lugela Moma Moma Changara Changara Pebane Pebane Mutarara Mutarara Tambara MorrumbalaMocuba Tambara MorrumbalaMocuba Guro Guro Chemba Chemba Maganja da Costa Maganja da Costa Namacurra Namacurra Caia Caia Barue Macossa MopeiaNicoadala Barue Macossa MopeiaNicoadala Maringue Inhassunge Maringue Inhassunge Cheringoma Chinde Quelimane Cheringoma Chinde Quelimane Marromeu Marromeu Gorongosa Gorongosa Chimoio Chimoio Muanza Muanza Gondola Gondola Nhamatanda Nhamatanda Dondo Dondo Sussundenga Beira Sussundenga Beira Chibabava Chibabava All provincial Capital Connected Buzi Buzi Mossurize Mossurize Machaze Machanga Machaze Machanga Govuro Govuro 91% (116 of 128) of Massangena Bazaruto Massangena district Bazaruto Inhassoro Mabote Inhassoro Mabote Vilankulos Vilankulos Chicualacuala Chicualacuala Chigubo Chigubo Funhalouro Funhalouro Massinga capitals connected Massinga Mbalane Morrumbene Massingir Homoine Inhambane Guija Panda Maxixe Jangamo Magude Chibuto Inharrime ChokwéMandlakazi Zavala Xai-Xai Manhica Bilene-Macia Moamba Matola Boane Maputo Namaacha Inhaca Matutuine 1999 Mbalane Morrumbene Massingir Homoine Inhambane Guija Panda Maxixe Jangamo Magude Chibuto Inharrime ChokwéMandlakazi Zavala Xai-Xai Manhica Bilene-Macia Moamba Matola Maputo Boane Namaacha Inhaca 2008 14-12-2009 7 Matutuine

Mobile Network coverage 1999-2008 1999 2004 2008 All provincial Capital, municipalities, development corridors are covered 86.71% (111 of 128 ) of districts capitals connected 14-12-2009 8

Impact of Government Policy on Telephone Penetration 25 20 percentagens ( % ) 15 10 5 0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Fixo Móvel 14-12-2009 9

IT training in Mozambique There are several private IT training institutions in Mozambique providing short term professional courses. Following courses are provided Basic use of ICT (office programs, CISCO (ISCTEM, UEM/CIUEM, MICTI,..) Oracle (MICTI MICROSOFT (Matrix, CIUEM, EXI, ) SAP (petromoc,..) Other courses (web design, basic skills in programming) MICTI is providing medium level professional training in ICT. Similar course is provided by CPD (centre for data processing) (60 students currently enrolled; 25 graduated in 2007&2008) Beluluane Institute will be transformed in ICT training school in the scope of PIREP (Technical Vocational Education Reform)

Partnership with India Jaguar overseas private Indian company is working with Ministry of Science and Technology of Mozambique and MICTI to establish the first building for Centre of Development and Innovation Technology which is going to house: Science and technology Park office, Research and learning, Business and technology incubator components and Technology based companies

A view of the Technology Innovation Center, Science & Technology Park

Success and Histories Good policies and strategies in the area of ICT Projects related to the enhance the capacity and use of ICT Development of telecommunication infrastructure Deregulation of Mobile telecommunication Successful Piloting of ST project (MICTI Project)

Development of Telecommunication infrastructure

The MICTI is a long term vision aiming to build competency and skills in ICT area; Address the dire need for skilled personnel in Mozambique and in the region Research and Learning Institute Nurture entrepreneurial skills providing employment and wealth generation opportunities Science and Technology Park Technology and Business Incubator Participation of international and domestic organizations that will provide expert input, seed knowledge and innovation capacities. Ministério da Ciência e Tecnologia - MCT 15

Extending ICT to Rural Area - Multimedia Community Centre Mueda M. da praia Muidumbe Lago Sanga Mecula Macomia Mavago Meluco Montepuez Quissango Muembe Marrupa Ancuabe Pemba Mecufi Lichinga Majune Balama Chiure Namuno Ngauma Maua Nipepe Erati Memba Mandimba Metarica Lalaua Mecuburi Nacoroa Chifunde Angónia Muecate Nacala Cuamba Macanga Malema Mecanhelas Ribaue Monapo Ilha de Moçambique Nampula Marávia Tsangano Mossuri Gurue Zumbo Murrupula Meconta Chiuta Moatize Alto Molocue Mogincual Mágoe MilangeNamorroi Mogovolas Cahora Bassa Gile Tete Moatize Ile Angoche Lugela Moma Changara Pebane Mutarara Tambara MorrumbalaMocuba Guro Chemba Maganja da Costa Namacurra Caia Barue Macossa MopeiaNicoadala Maringue Inhassunge Cheringoma Chinde Quelimane Marromeu Gorongosa Chimoio Muanza Gondola Nhamatanda Dondo Chicualacuala Sussundenga Beira Chibabava Buzi Mossurize 14-12-2009 Ministério de Ciência e Tecnologia & 16 Ministério de Transportes e Comunicações Machaze Machanga Govuro Massangena Bazaruto Mabote Inhassoro Vilankulos Chigubo Funhalouro Massinga Mbalane Morrumbene Massingir Homoine Inhambane Guija Panda Maxixe Jangamo Chibuto Inharrime Magude ChokwéMandlakazi Zavala Manhica Xai-Xai Bilene-Macia Moamba Matola Maputo Boane Namaacha Inhaca Matutuine Palma Nangade

Challenges How to reduce the prices of national and regional connectivity (backbone) Increasing access to services, especially in rural areas (voice, Internet) How to build education system that will meet the need of the market; Haw make ICT as driving tools to enhance the business and wealth creation to reduce the poverty. Rising funds for ICT based projects (infrastructure..)

What we want Learn from India their experience of implementing and operating science park; Business and technology incubation Research and development, Science and Technology Park management Learn from India how to use ICT to boost the economy providing services and technology to other parts of the worlds; How to strengthen a technical education system that can respond to national and regional needs in term of skills and capacity The role of the government vs. private sector in the development of ICT and the provision of ICT skills

What we want Strengthen the relation ship between India in Mozambique in the fiel of: Technical cooperation Capacity Building Knowledge transfer Actuating India technology based company to invest and operate in Maluana Science park