Seeking Connec+vity Op+ons: We are here to learn!

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Seeking Connec+vity Op+ons: We are here to learn! Global Connected Aircraft Summit Daniel C. Smith June 4, 2014 Manager, Systems Engineering

Current long- term fleet 22 A330 s, 9 767 s Future: Add 16 A321neo s ( 17-18), 6 A350-800 s ( 17-20 if available) - 2-

* * West Coast is defined as the existing HA markets on the U.S. West Coast (CA, OR, AZ, NV, WA) Source: US DOT

Star%ng March 2014 Honolulu to Lāna i Honolulu to Moloka i Served by 18 B717 s - 4-

"BETAMAX" RISK + Weight and Drag Costs "We don't want to end up with a Betamax," said Peter Ingram, chief financial officer of Hawaiian Airlines, referring to the Sony video format that eventually lost out to the VHS standard, leaving many consumers with obsolete systems. Hawaiian is s+ll considering which system to use. Ingram, the CFO [CMO] of Hawaiian Airlines, said the choice and cost of a system is especially important for his fleet since it mostly carries people on vaca+on - people who don't want to be tethered to the office. "The technology in the Wi- Fi space for trans- Pacific flying is s+ll evolving," he said, "so we haven't made any final decisions yet. Hard choice: System for the 321neo s By Alwyn Scok and Victoria Bryan Reuters, Mon Apr 14, 2014 Source: hkp://www.reuters.com/ar+cle/2014/04/14/us- airlines- wifi- analysis- idusbrea3d06u20140414-5-

Personal Electronic Tablets on B767 routes A330: In-seat video Our in- flight entertainment (IFE) reached another level September 2013, when we became the only U.S. carrier to offer the ipad mini on all of our Boeing 767-300 aircraq. Source: Nicky Leong -6-

Our Iridium-equipped 767 s Wi-Fi Cordless Handset for Medical Emergencies (Wi-Fi and the server option below open some lowbandwidth opportunities.) IFE Server and Access Terminal (Certified and Right-to- Use with full provisions only) -7-

We are here to learn but we do have some directions A330: Panasonic on board IFE supplying In-seat entertainment. No connectivity implemented Swift64 and Swift Broadband flying but not activated. EFB for A330, B767 and B717 B767: Swift Broadband Safety Services Evaluation AVIATOR 300D Single Channel SBB System (Class 7) -8-

eflie Electronic Flight Information Environment A Sensible ROI A High- value, low- risk technical Solu%on Cockpit, cabin crew, maintenance capable Pre- flight, Enroute, Landing Communica%ons lmproves Safety, Fuel Costs, Crew efficiency Source: Mark Spence -9-

eflie Electronic Flight Information Environment SYSTEM FUNCTIONALITY: Two Devices (CID) Cockpit Interface Device (PID) Crew Personal Information Device Source: Mark Spence -10-

(CID) Cockpit Interface Device Enhanced Pre- Flight Briefing - Interac+ve pilot/dispatcher screen sharing Electronic Signature and FAR 117 compliance Messaging & Voice communica+ons on the ground and enroute. Enroute flight hazards ATC and other opera+onal data updates Nav Charts, Approach Plates & other GIS Required Manuals & Ships Library Flight E- Mail Fuel Slips Weather Source: Mark Spence -11-

-12-

What is all this stuff really about? It s not all about the tablet! It s about the Func+onality: Beker & faster communica+ons Beker crew situa+onal awareness Improved in the Air and on the Ground business and safety intelligence Improved OTP and fuel efficiencies Beker Maintenance management NextGen ready planning Fostering a genuine: No compromise Safety culture

(PID) Crew Personal Information Device Company Web, Flight Ops Library and Email Computer based Training (CBT) Pilot s Report of Incident PSAP & SMS Reporting Company Forms Check Airmen, Medlink, Airep, Delay Reports Getting rid of the big set of paper manuals is the quick ROI. -14-

eflie SYSTEM SOFTWARE Charts, Maps & Manuals (User) Jeppesen Flight Deck Pro with MM WxOps Flight, ATC, Weather, Turbulence & Fuel Management Airwatch Ships Library, E-Mail Content & Device Management (Admin) Airwatch MDM/MCM Tablet/Server Middleware (Admin) UTC UTAS AID/TIM/CUI/SUI/INMARSAT/AT&T Source: Mark Spence

eflie SYSTEM HARDWARE Aircraft Mounted Tablet Panasonic - Tough Tablet I5 Pilot Personal Tablets TBD Windows tablet ( ex.venue 11, Surface Pro) Aircraft Server UTC UTAS AID/TIM Back Office Server Intel/Windows Based MDM/MCM

eflie SYSTEM ARCHITECTURE

SwiftBroadband Safety Evaluation- An Industry Contribution Opportunity SwiftBroadband Safety Serivce (SB-S) introduction will offer- FANS 1/A+, CPDLC, ADS-C over IP Reduced message transit +me compared to current oceanic op+ons proven network designed to provide safety services ICAO GOLD RCP 240 performance and ICAO safety voice Terminals that allow for communica+on via ANSP s and direct connec+on to AOC s (priority IP) Enhanced posi+on repor+ng ACARS over IP- economically send greater amounts of AOC data hkp://youtu.be/9ber5znz2zk -18-

Connected Cockpit Project in Parallel with SB- S Evalua%on Program SB- S FANS 1A+ & CPDLC AVIATOR 300D Swi[BroadBand System Swi[Broadband EFB Connec%vity & (AIS/ AOC) Airline Info Services 1. Swi[Broadband Safety Services high reliability and security compliance with standards & mandates 2. EFB Connec%vity- real- %me weather, chart updates 3. Opera%onal efficiency via applica%ons leveraging real- %me communica%ons over SBB IP data channel

Post SB- S Evalua%on Connec%vity Sandbox Cabin crew connec%vity For tablets or other devices Ancillary revenue via real- %me Credit card processing Passenger connec%vity Low- cost, high quality voice communica%ons Real- %me gate informa%on Premium passenger servicing IFE Connec%vity Via Cobham AVIATOR 300D + Wi- Fi SBB system with small phased array IGA: ~$1,500/mo/ac fuel cost. ($25/flt.) (Boeing drag burn est. 0.06%)

Conclusion Concern over Betamax technology adoption and fuel/ weight penalties EFB & connectivity projects have opened door to enhance Flight operations A330, A321neo and A350 connectivity- Making the best choice for a long-term connectivity strategy is a current challenge To the vendors here, who can offer the most compelling offering for our particular connectivity needs? -21-

Mahalo! Questions?