THE ALLIANCE OF INFORMATION & REFERRAL SYSTEMS (AIRS) St. Louis Union Station Hotel St. Louis, Missouri

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ATEWAY SG R RK St. L o u is AR N ET W O NIN G TO I& THE ALLIANCE OF INFORMATION & REFERRAL SYSTEMS (AIRS) LE IN G D AN 38th I&R Annual Training and Education Conference May 22-25, 2016 St. Louis Union Station Hotel St. Louis, Missouri AIRS, Setting the Standards for Information and Referral Services www.airs.org Co-Sponsored By: The National Aging Information and Referral Support Center AIRS 2016 I&R s Gateway To Networking and Learning

2016 AIRS Annual Training and Education Conference The Alliance of Information and Referral Systems (AIRS) in collaboration with the National Aging Information & Referral Symposium is pleased to announce its 38 th Annual I&R Training and Education Conference, May 22-25, 2016 at the St. Louis Union Station Hotel. This year s theme is AIRS; I&R s Gateway to Networking and Learning, we hope you will join us. Reach over 750 I&R Specialists, Managers and Administrators your prime prospects, all under one roof, all at one time! This is your once-a-year opportunity to showcase your products and services to an audience in search of solutions to today s I&R issues. The AIRS annual conference draws the largest number of leaders and decision makers in the I&R field. This is the only event targeted to this unique audience. This unique format offers you the chance to interact personally with attendees from across the United States and Canada, the prospects you want to be face-to-face with. These are the most influential leaders in I&R and you actually get to interact with them in several intimate settings. Your products and services are an integral part of our mission. We have a limited number of booths available to provide you with exclusive access to our attendees, but you must act fast to reserve your booth before we sell out. AIRS EXHIBITORS RECEIVE: Customized 8 x 10 pipe & draped booth space One free registration with each exhibit booth Breaks, opening reception and special events held in the hall Affordable sponsorship program with many opportunities and benefits Enhanced exhibitor benefits package with the addition of a complimentary pre-conference and a complimentary post-conference attendee list for your marketing promotions Exhibitor promotional games to increase booth traffic EXTRA recognition and exposure in announcements, signage, web promotion and advertising WHO SHOULD EXHIBIT? If your company provides products and services to these or related areas, you need to exhibit at the AIRS 2016 Annual Training Conference: Response center telephone systems and service providers Office supplies and equipment providers Call center supplies Computer hardware and software Database systems Consulting services Packaged application software Legal & financial services Office supplies and equipment Phone systems Translating and interpreting services Specialized service referrals Publishers & distributors of books & periodicals Professional associations WHO ATTENDS THE AIRS ANNUAL TRAINING CONFERENCE? Professionals that include: 211 Professionals Aging and Disability Specialists Community Services Providers Health & Human services providers All branches of the military Community Response Center Managers Directors, Administrators, Managers, Supervisors, Coordinators Disaster Preparation and Recovery Planners Social Workers Case Managers Counselors Educators Data Management Professionals Over 750 attendees from across the world gather at the AIRS Annual Conference to participate in educational seminars, learn new techniques and solutions, network with other professionals and see new products and services. Almost every attendee has the authority to make purchase decisions or purchase recommendations. See the Companies who Soared Last Year: Agis Network, Inc. Allsup Bowman Systems Ceridian Criss Cross Educational Messaging Services Harmony Information Systems Health Communication Impact, LLC icarol InContact Language Line Solutions National Association of Area Agencies on Aging North Light Software Optimal Phone Interpreters RiverStar RTM Designs Starlite Recovery Center VisionLink, Inc AIRS 2016 Training and Education Conference 2

As a special benefit to our exhibitors, daily breaks, receptions and other events are held right in the exhibit area offering dedicated hours for attendees to spend quality time at your exhibit booth! EXHIBIT HALL SCHEDULE TENTATIVE 201 200 202 Sunday, May 22, 2016 205 204 Exhibit Set Up 12:00 pm 4:30 pm Opening Reception Monday, May 23, 2016 Exhibits Open Break in Exhibit Hall Tuesday, 24, 2016 Exhibits Open 5:30 pm 6:30 pm 9:30 am 5:30 pm 2:30 pm 3:15 pm 9:30 am 4:00 pm 209 215 217 208 210 212 214 109 111 113 115 108 110 112 114 116 Break in Exhibit Hall Exhibit Hall Move Out 10:00 am 10:30 am 4:00 pm 6:00 pm 221 218 220 117 119 118 120 EXHIBITOR BENEFITS: Each 10'x10' exhibit space includes the following value-added benefits: One 10' deep x 10' wide booth with 8' backdrop and 3' draped side rails, skirted 6 table with white drape, 2 chairs, standard identification sign and a wastebasket One full conference registration (including meals and sessions) for each exhibit space purchased Carpeted exhibit space Security services when exhibit hall is closed Company name and contact information posted on the AIRS website, www.airs.org Complimentary emailed pre-conference and post-conference attendee mailing lists 100 word company description in the conference program Opportunity to participate in the exhibit hall games program Priority booth selection for the 2017 conference 223 225 227 222 224 226 121 123 125 122 124 126 Exhibit Fees On or Before After 3/11/16 3/11/16 Commercial Inside 10x10 $1,400 $1,550 Corner 10x10 $1,550 $1,700 Non-Profit Inside 10x10 $ 900 $1,000 Note: Need 2 booths? Receive a 10% discount on your 2 nd booth! 10'x10' Booths This Year At No Additional Charge AIRS 2016 Training and Education Conference 3

Blockbuster Sponsorship Program Sponsorships are a great way to show your support of AIRS and our industry, while enhancing your sales, company visibility and image. AIRS sponsorships offer more opportunities, more exposure to our attendees, and more options designed to fit any budget. All sponsorships receive special acknowledgement before, during and after the conference. Sponsorships are not limited to exhibitors. Show your support and sign up for one of these great sponsorships today! CONFERENCE SPONSORSHIPS All sponsorships include: Company name and contact information in conference literature Insertion of one company giveaway in all conference registration totebags Listing on AIRS website and in all other conference materials Signage outside the exhibit hall, registration desk and special sponsor ribbons for company personnel 100 word company description in the conference program First right of refusal on same sponsorship at future AIRS conferences REGISTRATION TOTEBAGS - $4,500 These quality totebags are distributed to every registrant, promising repeat exposure during the entire conference and long afterwards. Show your Spirit of St. Louis with these additional sponsor benefits: 1 exhibit booth Your company name and/or logo imprinted on one side of the totebag 1 full conference registration Full page ad in the conference program OPENING WELCOME RECEPTION - $4,000 Start the AIRS Annual Training Conference right when you set the tone at our opening reception in the exhibit hall. Enjoy the gateway to exposure with these additional sponsor benefits: 1 exhibit booth 1 full conference registration Your company name and/or logo imprinted on the napkins Display table by event entrance for company literature or giveaways Extra signage at the serving tables Full page ad in the conference program NAME BADGE LANYARDS - $4,000 These popular items hold your name badges during the conference. Get in the spirit with these additional sponsor benefits: Your company name and/or logo imprinted on the lanyard 1 exhibit booth 1 full conference registration Full page ad in the conference program HOTEL ROOM KEYS - $3,000 Be in everyone s grasp when you lock in on putting your company name and logo on everyone s hotel room keys. Build the arch with these additional sponsor benefits: Your company name and/or logo imprinted on one side of every attendee s hotel room key $100 discount on 1 full conference registration ½ page ad in the conference program BREAKFAST - $2,200 Your company name seen first thing in the morning by our attendees when you sponsor the Monday Opening Breakfast. Get on the trail to more sales with these additional sponsor benefits: Your company name and/or logo imprinted on the napkins Display table by event entrance for company literature $50 discount on 1 conference registration or exhibit booth ½ page ad in the conference program Extra signage at the serving tables REFRESHMENT BREAKS (2) - $ 850 EACH Increase your exposure by sponsoring a refreshment break. Monday afternoon or Tuesday morning available. Visit new heights these additional sponsor benefits: Your company name and/or logo imprinted on the napkins ½ page ad in the conference program Extra signage at the serving tables SPONSOR BOTH FOR $1500! INSERTS INTO REGISTRATION TOTEBAGS - $ 250 EACH For those who are unable to exhibit or sponsor, here s your chance to make sure your company giveaway gets into every attendee s totebag. Items must be pre-approved. Note: Inserts are free to all sponsors and exhibitors AIRS 2016 Training and Education Conference 4

Information EXHIBITOR SERVICE KIT The official service contractor for the conference is Heritage Decorating Services. Exhibitor service kits containing order forms and prices for services (Internet, electric, phone, etc.) will be emailed after processing of your booth payment. Services include drayage, storage, carpeting, furniture, signs, cleaning, electrical, and installation and dismantling of exhibits (if desired). IMPORTANT DATES TO REMEMBER March 11, 2016 - Last day to receive early bird exhibit fees March 27, 2016 - Last day to receive discounted booth rental equipment April 11, 2016 - Last day to cancel booth space and receive a 50% refund April 8, 2016 - Sponsorship payment deadline to receive full benefits April 1, 2016 100 word exhibitor listings due for the conference program April 1, 2016 - Conference program advertising space deadline April 8, 2016 - Conference program advertising material deadline April 15, 2016 - Discounted hotel room pricing deadline EXHIBITOR REGISTRATION Each exhibiting company must name one individual as the authorized on-site representative in charge of its exhibit and who will be the primary interface with AIRS and its official service contractor. All company representatives must be registered and must wear an official exhibitor badge. You will receive your registration form and decorator s kit after receipt of your booth payment. Paying registrants should register online by going to www.airs.org, click on Conference 2016 and then click on the appropriate link. HOTEL INFORMATION: Exhibitors (and attendees) are responsible for making their room reservations directly with The St. Louis Union Station Hotel. Early reservations are encouraged to ensure sleeping rooms at special low rate of $125, plus tax. For reservations, call 314.231.1234 or 855.271.3620. Reservations must be made by April 15, 2016, to receive this special pricing. Be sure to mention you are with AIRS to receive these special discounted rates. Your patronage of this official AIRS hotel makes it possible for AIRS to secure the space needed for this event at a greatly reduced price. St. Louis Union Station Hotel 1820 Market Street St. Louis, Missouri 63103 314.621.5262 314.231.1234 or 855.271.3620 for reservations www.stlunionstationhotel.com Sunset over Forest Park St Louis AIRS 2016 Training and Education Conference 5

Exhibit Space Application and Contract AIRS; I&R s Gateway To Networking and Learning May 22-25, 2016 St. Louis Union Station SPACE APPLICATION AND CONTRACT Company Name Telephone Fax Address City State Zip Person officially representing Exhibitor at this meeting: Name: Title: E-mail Website Company contact to whom information should be sent (if different from above) and Address: Authorized Signature: Phone: Date: / / Verification Code: EXHIBIT SPACE PREFERENCE 1st Choice: Booth # 2nd Choice: Booth # 3rd Choice: Booth # List any exhibitor(s) you do not wish to be near: Company name should appear on all promotional materials as: Early bird exhibit fees for commercial booths are $1,400 per inside booth and $1,550 per corner booth by March 11, 2016. Commercial booth fees increase to $1,550 per inside booth and $1,700 per corner booth after March 11, 2016. Early bird exhibit fees for non-profit booths are $900 per inside booth by March 11, 2016. Non-profit booth fees increase to $1,000 per inside booth after March 11, 2016. Payment is required in full when this contract is submitted. Cancellations received on or before April 15, 2016, will be refunded 50% of the exhibit fee. We apologize but no refunds will be made after April 11, 2016. PAYMENT INFORMATION q Total Amount Enclosed: (Make check payable to AIRS) q Enclosed is my artwork q Credit Card Payment: q VISA q MasterCard q American Express Charge Amount $ For Account # Expiration Date Name on Card Signature Billing Address City State Zip Return completed forms to: AIRS 2016 Conference, 11240 Waples Mill Road, Suite 200, Fairfax, VA 22030 Tel: 703.218.AIRS (2477) Fax:703-359-7562 AIRS 2016 Training and Education Conference 6

Conference Program Space Reservation Order Form AIRS; I&R s Gateway To Networking and Learning Your Advertisement Seen Daily by 750+ Conference Attendees! Advertising space is available in the AIRS online conference program, this useful guide and app highlights exhibit hall information including exhibitor company descriptions and booth locations. This program is the exclusive resource for educational sessions, speakers and room assignments. Advertising is not limited to exhibitors. Reserve your space today! Space Reservation Closes: April 1, 2016 Ad Material Deadline: April 8, 2016 Please reserve the following ad space in the conference program: SIZE/POSITION COMMERCIAL RATE NON-PROFIT RATE DIMENSIONS q Full Page $350 $275 7 x 10 q Inside Front Cover $450 7 x 10 q Inside Back Cover $400 7 x 10 q Outside Back Cover $450 7 x 10 q Opposite Exhibit Hall Floor Plan $450 7 x 10 q Opposite Program $450 7 x 10 q Half Page $225 $175 7 x 4-3/4 Ad Specifications: We accept the following ad materials: High-Resolution PDF Adobe Photoshop files Adobe Illustrator files with fonts converted to outline All ads are full color. PREPAYMENT IS REQUIRED TO RESERVE SPACE q Payment by Check: Total Amount Enclosed: (Make check payable to AIRS) q Enclosed is my artwork q Credit Card Payment: q VISA q MasterCard q American Express Charge amount $ For Account # Expiration Date Name on Card Signature Company Name Telephone Fax Contact Name Title Address City State Zip E-mail Website Return completed forms to: AIRS 2016 Conference, 11240 Waples Mill Road, Suite 200, Fairfax, VA 22030 Tel: 703.218.AIRS (2477) Fax:703-359-7562 AIRS 2016 Training and Education Conference 7

Sponsorship Order Form AIRS; I&R s Gateway To Networking and Learning SPONSOR INFORMATION q Yes! We want to show our support of AIRS with the following sponsorship(s): q Registration Totebags $4,500 q Name Badge Lanyards $4,000 q Opening Reception $4,000 q Hotel Room Keys $3,000 q Opening Breakfast $2,200 q Monday Break $850 q Tuesday Break $850 q Inserts into Registration Totebags $250 Please refer to the exhibitor prospectus for specific sponsorship benefits. Company Name Telephone Fax Contact Name Title Address City State Zip E-mail PAYMENT INFORMATION Registration forms will be mailed with your confirmation. Full sponsorship payment must accompany this form. q Payment by Check: Total Amount Enclosed: (Make check payable to AIRS) q Credit Card Payment: q VISA q MasterCard q American Express Charge amount $ For Account # Expiration Date Name on Card Signature This form must be received by AIRS no later than April 8, 2016, in order to receive full recognition at the AIRS I&R Annual Training Conference Return completed forms to: AIRS 2016 Conference, 11240 Waples Mill Road, Suite 200, Fairfax, VA 22030 Or fax completed forms with credit card information to: AIRS 703-359-7562 AIRS 2016 Training and Education Conference 8

Important Contact Information Exhibits and Sponsorship Information: Sharon R. Galler, CMP, Conference Director 703.218.AIRS (2477) x 204 sharong@airs.org Danielle Burns, Conference Manager 703.218.AIRS (2477) x 209 danielleburns@airs.org Speaker and Program Information: Clive Jones 250.642.0145 clivemjones@gmail.com Busch Stadium, St. Louis, Missouri Conference Decorator: Heritage Decorating Services 800.360.4323 Conference Committee Chairs: David Jobe, Chair United Way of Greater Houston Director, Information and Referral Saundra Bond, Vice-Chair Executive Director 211 Maryland/United Way Helpline United Way of Central Maryland St. Louis Cathedral St. Louis arch Information & Referral connecting people to community services The Alliance of Information and Referral Systems The Alliance of Information & Referral Systems (AIRS) is the professional association of information & referral providers throughout the United States, Canada and around the world. Incorporated in 1973, the mission of AIRS is to provide leadership and support to its members and affiliates to advance the capacity of a Standards-driven Information and Referral industry that brings people and services together. Union Station, St. Louis AIRS 2016 Training and Education Conference 9