To: Forest River; Coachmen Galleria Owner and Dealers RE: Galleria Awning Reseal Document Control Number: 225-02092016-0133 Dear Forest River; Coachmen Galleria Owner(s) & Dealer(s): February 16, 2016 Coachmen Galleria, a Division of Forest River, Inc., has decided that certain 2016 Galleria GAB24SQM, GAB24STM, GAB24TTM and GAC24STM Class B motorhomes may have an issue affecting water management near the awning bracket and may need to be resealed. This Technical Service Bulletin is being sent to you in an effort to help ensure that the awning rail on top of the Galleria is sealed with sufficient caulk to allow satisfactory water egress away from the awning s mechanical fasteners. Please review the following pages as they outline and walk you through the process and procedure of ensuring the proper seal is applied. Please contact your Coachmen Galleria Dealer or any other Forest River dealer to perform this Technical Service Bulletin. The Owner shall not be charged for this service. If you have paid to have this preformed already under the scope of this Technical Service Bulletin you will be entitled to reimbursement. Please contact the listed people below. Claiming for the repair and the repair codes; REPAIR CODE RATE COMMENTS 20-000225.80 Reseal Awning Rail Per Procedures Attached Note: Pictures are required for payment. Kit Number: 225-02092016-0133 Kit Availability: Upon receipt of this letter. Order Kit from: Coachmen Galleria Class B Division 225 Forest River, Inc. 423 N. Main Street. Middlebury, Indiana 46540 Helpful Plant Contacts John Frey Plant Manager (574) 825-8455 jfrey@forestriverinc.com Eric Harp Engineer (574) 825-8507 eharp@forestriverinc.com Mark Steele General Manager (574) 825-8628 msteele@forestriverinc.com If you the owner or the dealership have already preformed the remedy to your Galleria, you and your dealership are entitled to the reimbursement as stated above; if the repair/remedy had been performed on an out of warranty Galleria in which the VIN number falls under as stated in the attached documents where no warranty claim has/had been filed against the VIN number and the consumer paid for the repair/remedy personally, please contact your Warranty Manager within Forest River to arrange the reimbursement. Proof of repair/remedy shall be required. Sincerely, Forest River, Inc. Office of Corporate Compliance PLACE ADDRESS WITH THE VIN TAG HERE Page 1 7
Galleria - Awning Reseal Procedure (Field) Items required: Caulk gun, (2) tubes of Titan MP-76AMCW (self-leveling sealant) Make sure surfaces are clean and dry before resealing. 1. Fill the inside of the mounting channel at the front edge of the front awning bracket with selfleveling sealant. 2. Cover the front end of the aluminum awning bracket and continue around the back side. 1 2 Page 2 7
3. Run the self-leveling sealant down entire back edge of awning bracket. 4. Extra sealant is required to ensure coverage of the two mounting bolt heads. 3 4 Page 3 7
5. Continue running caulk along rear edge of awning bracket, same as was done on the front edge (step 2). 6. Fill the inside of the mounting channel right behind the aluminum bracket, same as was done on the front of the awning (step 1). 5 6 Page 4 7
7. Repeat the same procedure on the 2 nd (rear) mounting bracket toward the rear of the awning. Page 5 7
8. Add sealant around the wiring at the rear side of awning. 8 Page 6 7
VIN s Galleria Chassis VIN Serial Model Chassis VIN Serial Model WDAPF4CD1FP153749 GAA001002 GAB24TTM WDAPF4CC0GP173578 GAA001045 GAB24STM WDAPF4CC0FP157685 GAA001003 GAB24STM WDAPF4CC3GP174868 GAA001046 GAB24TTM WDAPF4CC0FP152275 GAA001004 GAB24STM WDAPF4CCXGP191263 GAA001047 GAB24SQM WDAPF4CCXFP152784 GAA001005 GAB24STM WDAPF4CC4GP176399 GAA001048 GAB24SQM WDAPF4CC6FP153351 GAA001006 GAB24TTM WDAPF4CC4GP173583 GAA001049 GAB24STM WDAPF4CC8GP174123 GAA001007 GAB24STM WDAPF4CCXGP174124 GAA001050 GAB24TTM WDAPF4CC7GP174128 GAA001008 GAB24STM WDAPF4CC9GP174129 GAA001051 GAB24SQM WDAPF4CC1GP173573 GAA001009 GAB24TTM WDAPF4CC9GP174132 GAA001052 GAB24TTM WDAPF4CC3GP174207 GAA001010 GAB24TTM WDAPF4CC2GP174652 GAA001053 GAB24STM WDAPF4CC4GP174653 GAA001011 GAB24STM WDAPF4CC1GP176408 GAA001054 GAB24TTM WDAPF4CC5GP173575 GAA001012 GAB24TTM WDAPF4CC1GP173587 GAA001055 GAB24SQM WDAPF4CC2GP173582 GAA001013 GAB24STM WDAPF4CC3GP173588 GAA001056 GAB24SQM WDAPF4CC7GP174131 GAA001014 GAB24TTM WDAPF4CC0GP174133 GAA001057 GAB24SQM WDAPF4CC0GP174648 GAA001015 GAB24STM WDAPF4CC4GP174135 GAA001058 GAB24SQM WDAPF4CC2GP174649 GAA001016 GAB24STM WDAPF4CC3GP174188 GAA001059 GAB24STM WDAPF4CC0GP174651 GAA001017 GAB24STM WDAPF4CC7GP175392 GAA001060 GAB24TTM WDAPF4CC1GP175906 GAA001018 GAB24STM WDAPF4CC2GP175395 GAA001061 GAB24SQM WDAPF4CC7GP176395 GAA001019 GAB24STM WDAPF4CC3GP176393 GAA001062 GAB24STM WDAPF4CC9GP176396 GAA001020 GAB24STM WDAPF4CC9GP173580 GAA001063 GAB24TTM WDAPF4CC2GP176398 GAA001021 GAB24TTM WDAPF4CC7GP176400 GAA001064 GAB24SQM WDAPF4CC9GP176401 GAA001022 GAB24STM WDAPF4CC6GP176405 GAA001065 GAB24SQM WDAPF4CC1GP177588 GAA001023 GAB24STM WDAPF4CCXGP176407 GAA001066 GAB24STM WDAPF4CC4GP173132 GAA001024 GAB24STM WDAPF4CC1GP174125 GAA001067 GAB24SQM WDAPF4CCXGP173572 GAA001025 GAB24TTM WDAPF4CCXGP175385 GAA001068 GAB24SQM WDAPF4CC3GP173574 GAA001026 GAB24TTM WDAPF4CC3GP174871 GAA001069 GAB24SQM WDAPF4CC2GP173579 GAA001027 GAB24TTM WDAPF4CC3GP175387 GAA001070 GAB24TTM WDAPF4CC0GP173581 GAA001028 GAB24TTM WDAPF4CC1GP174867 GAA001071 GAB24SQM WDAPF4CC6GP173584 GAA001029 GAB24TTM WDAPF4CC5GP174869 GAA001072 GAB24SQM WDAPF4CC8GP173585 GAA001030 GAB24STM WDAPF4CC3GP175390 GAA001073 GAB24TTM WDAPF4CCXGP173586 GAA001031 GAB24TTM WDAPF4CC0GP175394 GAA001074 GAB24SQM WDAPF4CC5GP174127 GAA001032 GAB24TTM WDAPF4CC5GP175388 GAA001075 GAB24SQM WDAPF4CC5GP174130 GAA001033 GAB24TTM WDAPF4CC0GP176402 GAA001077 GAB24SQM WDAPF4CC2GP174134 GAA001034 GAB24STM WDAPF4CC5GP174872 GAA001078 GAB24TTM WDAPF4CC9GP174647 GAA001035 GAB24STM WDAPF4CC2GP176403 GAA001079 GAB24SQM WDAPF4CC1GP176392 GAA001036 GAB24STM WDAPF4CC3GP176409 GAA001081 GAB24STM WDAPF4CC5GP176394 GAA001037 GAB24TTM WDAPF4CC6GP184469 GAA001083 GAB24SQM WDAPF4CC0GP176397 GAA001038 GAB24TTM WDAPF4CC2GP184470 GAA001084 GAB24TTM WDAPF4CC4GP176404 GAA001039 GAB24TTM WDAPF4CC8GP184733 GAA001085 GAB24TTM WDAPF4CC3GP174126 GAA001040 GAB24TTM WDAPF4CC4GP175429 GAA001091 GAB24TTM WDAPF4CC8GP173571 GAA001041 GAB24TTM WDAPF4CC6GP174654 GAA001042 GAB24TTM WDAPF4CC7GP173576 GAA001043 GAB24TTM WDAPF4CC9GP173577 GAA001044 GAB24TTM Page 7 7