PNTS Charles M. Schulz - Sonoma County Airport 2014 Complaint Summary www.sonomacountyairport.org
2014 Complaint Summary Charles M. Schulz - Sonoma County Airport (STS) The Airport recorded a total of 343 complaints in 2014, representing a 73.2% increase over 2013, which had a total of 198 complaints. Of these 343 complaints, 279 or 81% were airport-related (as defined at the bottom of page 3 of this Summary). The 2014 runway safety improvement project brought the Charles M. Schulz - Sonoma County Airport into compliance with FAA standards and enhanced operational safety. Runway 14-32 was closed for approximately 5 months (June to November). This closure resulted in shifting all air traffic to the Airports secondary runway (2-20) changing traffic patterns around the Airport. Runway 2-20 typically handles 15-20% of the Airports traffic, therefore it was a significant change. Residents that typically do not experience air traffic called STS for the first time. As a result, 2014 saw a substantial increase in complaints from new callers. The Airport recorded 193 complaints from first and second time callers in 2014, compared to 49 in 2013. New callers inquired if there were changes to the flight pattern. First and second time callers accounted for 56.3% of overall complaints in 2014. The complaints were generated from all over Sonoma County, at various times of the day and night, primarily involving airline, corporate, and general aviation aircraft. A breakdown of Airport-related complaints show that concerns about noise and low-flying aircraft account for the largest percentage, with 75.5% of the total. Related issues such as overflights and maneuvering, accounted for 21.9%. Non-Airport related complaints accounted for 18.7% of the total. The Airport has contacted other airports in the larger Bay Area to get a sense of how noise complaints at STS compare. In total, seven airports were contacted, varying in size and number of operations. The Airports number of total operations, and number of complaints are listed below: Number of Number of Operations Airport Operations Complaints Per Complaint Buchanan Field Airport (CCR) 102,596 81 1,267 Livermore Municipal Airport (LVK) 145,537 579 251 Monterey Peninsula Airport (MRY) 50,851 73 697 Napa County Airport (APC) 43,586 1 43,586 Oakland International Airport (OAK) 203,718 2,462 83 San Francisco International Airport (SFO) 431,966 14,957 29 San Jose Airport (SJC) 142,211 2,963 48 Sonoma County Airport (STS) 73,576 343 215 Charles M. Schulz Sonoma County Airport 1
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2014 Complaint Summary Year Total Complaints 2014 Complaint Summary Complaint Comparison by Year Airport Related Complaints Percent of Airport Related First time Callers Percent of Total Complaints Total Operations Operations Per Airport-Related Complaint 2010 192 163 84% 134 70% 72,939 447 2011 141 107 76% 83 59% 79,562 743 2012 146 120 82% 96 66% 78,381 653 2013 198 147 74% 49 25% 79,999 544 2014 343 279 81% 193 56% 73,576 264 Average 204 163 79% 111 55% 76,891 544 2014 Analysis Summary of Operations Total Complaint Breakdown Complaints Percent Number of Operations 73,576 Noise Related 129 37.6% Total Complaints 343 Low Flight Related 130 37.9% Airport Related Complaints 279 Maneuver Related 9 2.6% Airport Related Complaints (%) 81.0% Other (overflights,track,etc) 75 21.9% Total Complaints by Caller Airport Related Complaints by Time Complaints Percent Complaints Percent First Time Callers (2 calls or less) 193 56.3% Day (07:00-18:00) 222 79.6% Frequent Callers (3 calls or more) 126 36.7% Evening (18:00-22:00) 21 7.5% Anonymous 24 7.0% Night (22:00-07:00) 36 12.9% Airport Related Complaints by Source Airport Related Complaints by Day Complaints Percent Complaints Percent Hot Air Balloon 0 0.0% Sunday 48 17.2% Helicopter 54 19.4% Monday 36 12.9% Jet 54 19.4% Tuesday 28 10.0% Military 20 7.1% Wednesday 23 8.2% Propeller 31 11.1% Thursday 48 17.2% Unknown / Other 113 40.5% Friday 32 11.5% Firebomber 0 0.0% Saturday 64 23.0% Airline 7 2.5% Airport Related Complaint Breakdown Complaints Percent Noise Related 107 38.4% Low Flight Related 104 37.2% Maneuver Related 6 2.2% Other (overflights,track,etc) 62 22.2% Definition of Airport Related A complaint will be considered "Airport Related" if it meets any of the following criteria: A. The operation that triggers the complaint is directly related to takeoff or landing at STS. B. The operation that triggers the complaint takes place within a five mile radius of the Airport C. The operation that triggers the complaint is a direct result of an Airport related event. Charles M. Schulz Sonoma County Airport 3
2014 Complaint Comparisons Anonymous Callers 7% By Caller Callers with 3 or more calls 37% First Time Callers (2 or less) 56% By Aircraft Type Unknown / Other 41% Firebomber 0% Airline 3% Hot Air Balloon 0% Helicopter 19% Propeller 11% Military 7% Jet 19% By Time of Day Evening (18:00-22:00) 7% Night (22:00-07:00) 13% Day (07:00-18:00) 80% 4 Charles M. Schulz Sonoma County Airport
2014 Complaint Comparisons By Year 400 350 300 250 200 150 Total Complaints Airport Related 100 50 0 2010 2011 2012 2013 2014 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 By Month 90 80 70 60 50 40 30 20 10 0 Operations (in thousands) Airport Related Complaints 70 By Day of Week 60 50 40 30 20 10 0 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Charles M. Schulz Sonoma County Airport 5
2014 Noise Complaint Map 2014 Noise Complaints Charles M. Schulz - Sonoma County Airport Healdsburg «101 Fra nzvalley 8 Wohler Westside Eastsid e Windsor STS Old Redwood Airport Blvd West Springs Mar k Porter Cree k Calist oga Bohe mian River Mirabel Bodega «116 Graton Vine Hill Green Valley Tren t on Occidental Laguna Ragle Watertrough River Guerneville High School Olivet Willowside Sebastopol ld Bloomfie Piner «116 Hall Fulton Ludwig Ave Llano Todd Stony Point «101 Santa Rosa Wilfred Ave Santa Rosa Ave Petaluma Hill Snyder Ln Rohnert Park Crane Bennett Canyon Grange Valley Complaint Call Locations 0 STS Airport Property 1 2 4 Miles Runway Extension Lines 5 Mile Airport Radius Total complaints: 343 Airport-related complaints: 279 Anonymous or no address: 63 Total addresses outside of mapped area: 1 Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. 6 Charles M. Schulz Sonoma County Airport
5 Year Summary Charles M. Schulz Sonoma County Airport 7
5 Year Summaries Total Complaint Breakdown 2010 2011 2012 2013 2014 Five Year Average Noise Related 70 24 48 113 107 72 Low Flight Related Maneuver Related Other (overflights, track, etc) Non-Airport Related 53 63 40 28 104 58 22 14 5 4 6 10 18 6 27 1 62 23 29 34 26 51 64 41 Airport Related Complaints by Source 2010 2011 2012 2013 2014 Five Year Average Hot Air Balloon 7 3 0 1 0 2 Helicopter 19 10 17 90 54 38 Jet 25 22 40 21 54 32 Military 41 12 20 0 20 19 Propeller 59 35 22 12 31 32 Unknown* 6 15 8 21 113 33 Firebomber 0 1 2 0 0.6 Airline 6 9 11 2 7 7 * Also includes non-aircraft related complaints Airport Related Complaints by Day 2010 2011 2012 2013 2014 Five Year Average Sunday 18 14 23 15 48 24 Monday 25 11 11 10 36 19 Tuesday 13 6 12 13 28 14 Wednesday 10 18 13 26 23 18 Thursday 24 17 27 23 48 28 Friday 61 26 21 16 32 32 Saturday 12 15 13 41 64 29 8 Charles M. Schulz Sonoma County Airport
5 Year Summaries 140 Total Complaint Breakdown 120 100 80 60 40 20 0 2010 2011 2012 2013 2014 Noise Related Low Flight Related Maneuver Related Other 120 Airport Related Complaints by Source 100 80 60 40 20 0 Hot Air Balloon Helicopter Jet Military Propeller Unknown Firebomber Airline 2010 2011 2012 2013 2014 70 Airport Related Complaints by Day 60 50 40 30 20 10 0 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 2010 2011 2012 2013 2014 Average Charles M. Schulz Sonoma County Airport 9
5 Year Summaries Airport Related Complaints by Time Day (07:00-18:00) Evening (18:00-22:00) Night (22:00-07:00) 2010 2011 2012 2013 2014 Five Year Average 135 84 81 121 222 129 21 17 23 11 21 19 7 6 16 15 36 16 Airport Related Complaints by Time 250 200 150 100 50 0 2010 2011 2012 2013 2014 Day (07:00-18:00) Evening (18:00-22:00) Night (22:00-07:00) 10 Charles M. Schulz Sonoma County Airport
2014 Noise Complaints Charles M. Schulz - Sonoma County Airport 2010-2014 Noise Complaint Map Healdsburg «101 Fra nzvalley 8 Wohler Westside Eastsid e Windsor STS Old Redwood Airport Blvd West Springs Mar k Porter Cree k Calist oga Bohe mian River Mirabel Bodega «116 Graton Vine Hill Green Valley Tren t on Occidental Laguna Ragle Watertrough Olivet River Guerneville High School Willowside Sebastopol ld Bloomfie Piner «116 Hall Fulton Ludwig Ave Llano Todd Stony Point «101 Santa Rosa Wilfred Ave Santa Rosa Ave Petaluma Hill Snyder Ln Rohnert Park Crane Bennett Canyon Grange Valley Complaint Call Locations 0 STS Airport Property 1 2 4 Miles Runway Extension Lines 5 Mile Airport Radius Total complaints: 343 Airport-related complaints: 279 Anonymous or no address: 63 Total addresses outside of mapped area: 1 Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. Charles M. Schulz Sonoma County Airport 11
2013 Noise Complaint Map 2013 Noise Complaints Charles M. Schulz - Sonoma County Airport Healdsburg «101 Fra nzvalley 8 Porter Creek River Mirabel Wohl er Westside «116 Graton Vine Hill Green Valley Tren ton Occidental Eastside Lagu na Guerneville High Olivet Windsor STS Willowside River Old Redwood Airport Blvd Piner Fulton Hall West Springs k Mar «101 Santa Rosa Calist o ga School Bohe mian Ragle Sebastopol Ludwig Ave Petaluma Bennett Valley Bodega Watertrough ld Bloomfie «116 Llano Todd Stony Point Wilfred Ave Santa Rosa Ave Hill Snyder Ln Rohnert Park Crane Canyon Grange Complaint Call Locations 0 STS Airport Property 1 2 4 Miles Runway Extension Lines 5 Mile Airport Radius Total complaints: 198 Airport-related complaints: 147 Anonymous or no address: 45 Total addresses outside of mapped area: 1 Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. 12 Charles M. Schulz Sonoma County Airport
2012 Noise Complaint Map Charles M. Schulz - Sonoma County Airport Noise Complaint Map (2012) Healdsburg «101 Fra nzvalley 8 Porter Creek River Mirabel Wohl er Westside «116 Graton Vine Hill Green Valley Tren ton Occidental Eastside Lagu na Guerneville High Olivet Windsor STS River Willowside Old Redwood Airport Blvd Piner Hall Fulton «101 West Springs k Mar Santa Rosa Calist oga Bohemian Bodega Ragle Watertrough School Sebastopol ld Bloomfie «116 Ludwig Ave Llano Todd Stony Point Wilfred Ave Santa Rosa Ave Petaluma Hill Snyder Ln Rohnert Park Crane Bennett Canyon Grange Valley 0 Complaint Calls (2012) Runway Extension Lines 5 Mile Airport Radius STS Airport Property 1 2 4 Miles Year Total: 146 Airport Related Complaints: 120 Anonymous / No address listed: 18 Total addresses outside of mapped area: 5 Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. Charles M. Schulz Sonoma County Airport 13
Standish Ave 2011 Noise Complaint Map Dry Creek Kinley Dr Healdsburg S Fi n Mttc h R d Fr a nz Val 29 ley 128 Chalk Hill Westside Windsor River Windsor Pleasant Ave Porter Creek Petrifi ed Forest River Wohler Eastside STS Old Redwood Airport Blvd Riebli Calist oga Tren t on River Fulton 116 Mirabel Covey Hill Vine Graton Laguna Olivet Guerneville Willowside Piner Hall Hall 101 Guerneville Sebastopol Santa Rosa 12 Brush Creek 12 Boh emian Ragle Wate rt rough High Pleasant Hill School Fircrest Occidental 12 Sebastopol 116 Ludwig Ave Llano Todd West Ave Dutton Ave Moorland Ave Corby Ave Santa Rosa Ave Petaluma Hill Bennett Grange Val ley Bodega Bloomfield Pleas ant Hill Lon e Pine Stony Point Lowell Ave Wilfred Ave Rohnert Park Expy Snyder Ln Rohnert Park East Cotati Ave 2011 Complaint Locations Runway Extension Lines 5 Mile Airport Radius STS Airport Property Year total: 141 Airport-related complaints: 107 Anonymous / no address listed: 26 Total addresses outside of mapped area: 10 0 0.75 1.5 3 Miles Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. 14 Charles M. Schulz Sonoma County Airport
Standish Ave 2010 Noise Complaint Map Dry Creek Kinley Dr Healdsburg S Fi n Mttc h R d Fr a nz Val 29 ley 128 Chalk Hill Westside Windsor River Windsor Pleasant Ave Porter Creek Petrifi ed Forest River Wohler Eastside STS Old Redwood Airport Blvd Riebli Calist oga Tren t on River Fulton 116 Mirabel Covey Hill Vine Graton Laguna Olivet Guerneville Willowside Piner Hall Hall 101 Guerneville Sebastopol Santa Rosa 12 Brush Creek 12 Boh emian Ragle Wate rt rough High Pleasant Hill School Fircrest Occidental 12 Sebastopol 116 Ludwig Ave Llano Todd West Ave Dutton Ave Moorland Ave Corby Ave Santa Rosa Ave Petaluma Hill Bennett Grange Val ley Bodega Bloomfield Pleas ant Hill Lon e Pine Stony Point Lowell Ave Wilfred Ave Rohnert Park Expy Snyder Ln Rohnert Park East Cotati Ave 2010 Complaint Locations Runway Extension Lines 5 Mile Airport Radius STS Airport Property Year total: 192 Airport-related complaints: 163 Anonymous / no address listed: 25 Total addresses outside of mapped area: 17 0 0.75 1.5 3 Miles Note, many complaints are from the same households with residents who are highly sensitive to aircraft operations. Charles M. Schulz Sonoma County Airport 15
PNTS 2290 Airport Boulevard, Santa Rosa, CA 95403-707.565.7243 - www.sonomacountyairport.org