1 ANA HOLDINGS NEWS ANA HOLDINGS Fiacial Results for the Year eded March 31, 2017 TOKYO, April 28, 2017 ANA HOLDINGS (hereafter ANA HD ) today reports its cosolidated fiacial results for fiscal year 2016 (April 2016 March 2017). Overview Record operatig thaks to icreased cost efficiecy, improved passeger service ad lower fuel costs. up 6.7 to 145.5 billio ye, ordiary up 7.4 to 140.3 billio ye ad et profit attributable to shareholders up 26.4 to 98.8 billio ye Mailie passeger umbers up 2.5 to 52 millio, drive by 11.6 icrease i iteratioal traffic to 9,119 millio. reveues decreased margially by 1.4 due to impact of ye appreciatio o foreig-currecy sales ad effect of lower fuel prices o fuel surcharge Cotiued expasio of iteratioal etwork with lauch of three ew overseas routes. Further developmet of Tokyo dual-hub model to improve liks betwee domestic ad iteratioal services at Haeda Airport, ad Narita Airport as hub for trasfers betwee iteratioal flights Maximum 5-star ratig for customer satisfactio from Skytrax for fifth cosecutive year makig ANA the oly Japaese airlie to receive this accolade. ANA recogized i list of Nadeshiko Brad compaies for promotig wome i the workplace Overall aviatio market eviromet durig the year remaied robust supported by gradual recovery i domestic ad overseas ecoomies, improved corporate profitability, employmet eviromet ad levels of persoal cosumptio. Outlook for FY17 supports forecast of icreased reveues ad profits Cosolidated Fiacial Performace Uit: billio ye (except for compariso, rouded dow) FY2015 4Q/ reveues 1,765.2 1,791.1-25.9-1.4 433.4 +11.3 expeses 1,619.7 1,654.7-35.0-2.1 418.1 +15.7 145.5 136.4 +9.0 +6.7 15.3-4.3 No-operatig / losses -5.1-5.7 +0.5-0.8 +2.0 Ordiary 140.3 130.7 +9.6 +7.4 16.1-2.3 Extraordiary / losses -0.9 0.3-1.2 - -2.9 +2.3 Net attributable to owers of ANA HOLDINGS INC. 98.8 78.1 +20.6 +26.4 12.2 +7.4 Performace by busiess segmet Uit: billio ye (rouded dow) FY2015 4Q/ Air Trasportatio 1,536.3 139.5 1,553.2 139.7-16.8-0.2 378.7 17.8 +9.6-3.2 Airlie Related 264.4 8.3 231.9-4.2 +32.5 +12.5 71.9-0.7 +13.1-0.4 Travel Services 160.6 3.7 167.3 4.2-6.7-0.5 38.6 0.4 +0.5 +0.4 Trade ad Retail 136.7 4.3 140.2 5.3-3.5-0.9 33.3 0.5-0.1-0.3 Others 34.7 1.3 33.7 1.6 +1.0-0.2 9.6 0.2 +0.1-0.2
2 Air Trasportatio 1. Domestic Passeger Services Despite the impact of the Kumamoto Earthquake of April 2016, typhoos from July owards ad heavy sow i December, ANA achieved higher passeger umbers compared to the prior year as a result of competitive fares structured to meet market demad. However, reveues were lower tha the previous year as icreased competitio from other airlies led to a reductio i uit price. ANA captured passeger demad through the establishmet of a ew route betwee Haeda ad Miyako/Okiawa ad the reopeig of the route betwee Kasai ad Miyako/Okiawa from the summer timetable owards. I additio, cocurret with the start of operatios of the Airbus A320ceo from November owards, ANA further worked to icrease load factors by fie-tuig to match aircraft deploymet to bookig patters i order to improve seat occupacy rates. I additio to the refurbishmet ad reopeig of the departure couter for domestic flights at Termial 2 i Haeda Airport i April, ANA also improved i-flight etertaimet optios through iitiatives such as the icreased umber of chaels available o ANA SKY LIVE TV. I additio to lauchig ad operatig the Dekakeyo Kyushu (Let s go to Kyushu) Project which aims to cotribute to the early recovery of the Kyushu tourist idustry followig the Kumamoto Earthquake, ANA also carried out projects to support Hokkaido, which had a series of typhoos begiig i late August, ad Tottori Prefecture, which suffered damage from a earthquake i October. As a result, reveues from domestic passeger services were 678.3 billio ye, a decrease of 7.3 billio ye (1.1 dow o the prior fiscal year). (Except for compariso ad passeger load factor, rouded dow) Domestic Passeger Services FY2015 (billio ye) 678.3 685.6-7.3-1.1 Number of passegers (thousad) 42,967 42,664 +302 +0.7 Available seat km (millio) 59,080 59,421-340 -0.6 Reveue passeger km (millio) 38,990 38,470 +520 +1.4 Passeger load factor () 66.0 64.7 +1.3-2. Iteratioal Passeger Services Iteratioal passeger umbers rose strogly by 11.6 to more tha 9 millio as ANA captured the extremely strog demad for travel to Japa. Although the ligerig impact of terrorism affected demad for leisure travel from Japa to Europe i the first half of the year, demad for busiess travel departig from Japa remaied robust throughout the fiscal year. ANA bega operatig various ew routes icludig Narita - Wuha from April, Narita - Phom Peh from September, ad Haeda - New York, Chicago - Kuala Lumpur, all of which bega with the itroductio of the witer timetable. Additioally, Narita - Ho Chi Mih City flights icreased ad a ew route of Narita - Mexico City was established i February, as ANA worked ot oly to stregthe its iteratioal etwork but also to capture demad for busiess travel departig Japa ad demad for travel from overseas airports to Japa. Furthermore, through a busiess ad capital partership agreemet with Vietam Airlies, ANA ad Vietam Airlies had begu offerig codeshare flights, oe of a umber of iitiatives to capture demad for passegers trasferrig through Japa o routes betwee North America ad Asia.
3 ANA also stimulated demad for travel to Japa through the itroductio of ew discout fares pricipally itroduced o Chia - Japa routes. From November owards, ANA added uiversally-accessible cotet for passegers with visual or hearig impairmets to the rage of i-flight etertaimet optios o certai iteratioal flights becomig the first Japaese airlie to itroduce these services. As a result of the effect of the strog ye o foreig-currecy deomiated reveues, operatig reveues from iteratioal passeger flights were 516.7 billio ye, a icrease of 1.0 billio ye (0.2 up from the prior fiscal year). Iteratioal Passeger Services (Except for compariso ad passeger load factor, rouded dow) FY2015 (billio ye) 516.7 515.6 +1.0 +0.2 Number of passegers (thousad) 9,119 8,167 +951 +11.6 Available seat km (millio) 60,148 54,710 +5,437 +9.9 Reveue passeger km (millio) 45,602 40,635 +4,967 +12.2 Passeger load factor () 75.8 74.3 +1.5-3. Cargo services I the domestic cargo busiess, ANA worked to boost reveue by improvig uit price ad measures such as the establishmet of additioal flights o the Okiawa-Haeda route. However, cargo volumes ad reveues both decreased compared to the previous fiscal year owig to relatively poor overall demad for cargo services ad other factors such as the declie i the volume of fresh products hadled o flights departig Hokkaido due to bad weather. I the iteratioal cargo busiess, reveue i the first half of the fiscal year was affected by the appreciatio of the ye ad the decrease i reveue from fares with attached fuel surcharges as a result of the fall i the price of jet fuel. But i the secod half of the fiscal year uit price improved ad ANA succeeded i capturig demad o flights departig Japa for Chia ad other Asia destiatios as well as flights departig Chia for North America. ANA's dedicated cargo freighters succeeded i capturig robust demad for services likig three coutries i the secod half of the fiscal year ad ANA worked to stregthe profitability by icreasig reveue from additioal extraordiary ad charter flights. As a result, operatig reveues from the domestic cargo flights were 30.8 billio ye, a decrease of 0.8 billio ye (2.8 dow o the prior fiscal year) ad operatig reveues from iteratioal passeger flights were 93.3 billio ye, a decrease of 20.0 billio ye (17.7 dow o the prior fiscal year).
4 Domestic Iteratio al (Except for compariso, figures are rouded dow) Cargo Services FY2015 (billio ye) 30.8 31.7-0.8-2.8 Freight carried (thousad tos) 451 466-15 -3.4 To km (millio) 459 472-12 -2.7 (billio ye) 93.3 113.3-20.0-17.7 Freight carried (thousad tos) 954 810 +143 +17.7 To km (millio) 4,150 3,532 +617 +17.5 4. Others Other reveues i ANA HD s aviatio busiess, which cosists of ANA's mileage club, Vailla Air, i-flight sales, ad maiteace ad other services carried out uder cotract, were 208.7 billio ye, (a icrease over the prior fiscal year of 6.2). Vailla Air icreased its fleet by four aircraft to a total of 12, ad bega operatig ew iteratioal routes icludig Kasai - Taipei from April, Taipei - Ho Chi Mih City ad Okiawa - Taipei from September, ad Narita - Cebu from December. O domestic routes, Vailla Air bega operatig Narita - Hakodate as well as Narita Kasai flights i February 2017, while also establishig ew routes of Kasai - Hakodate ad Kasai - Amami Oshima flights from March 2017. I additio, from November, it became possible to use the Vailla Air website to reserve all legs of flights ivolvig trasfers to Scoot, a fellow member of the Value Alliace, the world's first ever low-cost carrier alliace. Durig the period, Vailla carried 2.129 millio passegers (up 25.9 o the previous fiscal year) with a occupacy rate of 85.8 (a icrease of 0.6 as a percetage poits from the prior fiscal year). Airlie Related, Travel Services, Trade ad Retail ad Others I airlie-related busiesses, a icrease i cotracts received for trasport services at Haeda ad Kasai airports led to operatig reveues for the period of 264.4 billio ye (up 14.0 from the previous year), ad operatig reveue of 8.3 billio ye (compared with a operatig loss of 4.2 billio ye the previous year). I the travel busiess, operatig reveues decreased below the prior year for both domestic travel ad iteratioal travel due respectively to low growth i customers bookig with ANA Sky Holiday, ANA's maistay domestic tour product, ad a declie i the umber of bookigs to Europe hadled by ANA Hello Tour, ANA s maistay overseas tour product, as a result of the cotiued impact of terrorism. As for tours to Japa, volumes were lower tha the previous year due to the itesified competitio. As a result of these factors, sales for the period were 160.6 billio ye (dow 4.0 o the prior year), ad operatig reveue was 3.7 billio ye (dow 12.8 o the prior year). I Commerce, a decrease i sales from Retail ad Foods reduced sales volume for the period oto136.7 billio ye (dow 2.5 from the prior period) while operatig reveues fell to 4.3 billio ye (dow 17.5 o the prior period). I other busiesses, a strog performace from real-estate related busiess resulted i sales volume for the period of 34.7 billio ye (up 3.0 from the prior period) ad sales profit of 1.3 billio ye (dow 17.5 from the prior period).
5 Outlook for FY2017 (April 2017 March 2018) Although the outlook is affected by factors such as dowside ecoomic risks icludig slowdows i overseas ecoomies ad geopolitical risks such as terrorism i Europe ad the Middle East, the Japaese ecoomy is expected to cotiue to recover gradually due to factors icludig ogoig improvemets i the employmet ad eviromet as well as the effect of various govermet policies. I the full-service carrier busiess, which is the maistay of the group's profitability, ANA HD has worked to maitai profits o domestic routes through stroger efforts to esure a good supply-demad balace while expadig ad improvig its iteratioal etwork through the further developmet of the dual-hub model for the Tokyo metropolita regio, at the same time as workig to improve the group's brad recogitio overseas ad bolster its sales capability. I the Cargo Busiess, ANA HD has worked to maitai ad improve profitability ad i the Low Cost Carrier sector, it has icorporated Peach as a cosolidated subsidiary. It is also committed to improvig profitability from o-air busiesses. Based o the above, the projected cosolidated busiess performace for the year edig March 2018 is as show below. The expected divided paymet is 6 ye per share. Cosolidated Fiacial Forecast uit: billio ye (rouded dow) Forecast for FY2017 reveues 1,910.0 1,765.2 +144.7 150.0 145.5 +4.4 Ordiary 140.0 140.3-0.3 Net attributable to owers of ANA HD 125.0 98.8 +26.1 Cotact : Corporate Commuicatios, ANA HOLDINGS, +81-3-6735-1111, publicrelatios@aa.co.jp About ANA HOLDINGS INC. ANAHD is a aviatio group with global operatios ad a total of 63 cosolidated subsidiaries ad 17 equity method affiliates. It is divided ito passegers ad cargo services segmets as well as airlie related busiess such as Caterig ad IT Services. ANAHD was formed i April 2013 ad is the paret compay of ANA; full service carrier, ad Vailla Air; LCC. ANA HD promotes a multi-brad strategy to leverage the stregth of ANA brad ad stimulate demad i markets ot completely covered by its full-service airlie offerig, while expadig market share for the Group as a whole, leadig to ehaced value. ANA has about 260 aircraft flyig to over 90 destiatios ad carryig about 50 millio passegers per year. ANA is the largest airlie i Japa by reveues ad passeger umbers. ANA is a member of Star Alliace. Maagemet visio of ANAHD is "It is our goal to be the world's leadig airlie group i customer satisfactio ad value creatio."