ENTRY POINT NORTH IRELAND STUDENT GUIDE

ENTRY POINT NORTH IRELAND STUDENT GUIDE ENTRY POINT NORTH IRELAND - ATS ACADEMY x

WELCOME TO ENTRY POINT NORTH IRELAND ATS ACADEMY Warm welcome to Entry Point North s training site in Ireland! Entry Point North Ireland, established in January 2014, is our second-largest training site. The academy was founded by Irish Aviation Authority (IAA), the Irish Air Navigation Service Provider and Entry Point North. The IAA also became a 33% shareholder in Entry Point North. Entry Point North Ireland is staffed by experienced ATC personnel seconded from IAA and supported by personnel from headquarters in Sweden. Entry Point North Ireland has locations in Shannon and Dublin. Aside from the site in Malmö, Entry Point North training facilities are located in Ireland, Hungary, Denmark, Spain and Belgium. Our multinational staff originate from more than 20 countries and our students and course participants come from more than 35 countries all over the world. We would like to assist you during your time at Entry Point North Ireland and to make it enjoyable and memorable. This student guide presents practical information about our academy, facilities and local transport, and also provides some tips for your stay in Shannon. We are proud to introduce you to Entry Point North Ireland. Both we and our future students will appreciate any suggestions you might have on how to improve this student guide. Please tell us what you think by sending an email to sales@entrypointnorth.com. We wish you good luck with your studies at Entry Point North Ireland and also a wonderful stay in Shannon! x 2 TRAINING WITHOUT BOUNDARIES

CONTENTS LOCATION AND CONTACT DETAILS Location of Entry Point North Ireland How to contact us 4 4 4 TRANSPORT By bus By car By taxi 5 5 5 GETTING AROUND AT ENTRY POINT NORTH Building description Refreshments/canteen Security Wifi Building facilities House rules 7 7 IN CASE OF EMERGENCY Evacuation instructions Emergency contacts 7 7 8 THINGS TO DO 8 IRISH NATIONAL PUBLIC HOLIDAYS IN 2018 10 STAY IN TOUCH WITH US 11 Student guide version 2019.1 ENTRY POINT NORTH IRELAND - ATS ACADEMY x3

LOCATION AND CONTACT DETAILS LOCATION OF ENTRY POINT NORTH IRELAND Entry Point North Ireland is located in Shannon, Co Clare which is approximately 20km from Limerick city and 25km from Ennis town. Shannon Airport, an international airport serving the Limerick/Clare region is less than 10 minutes by car. The training centre is a specially equipped training facility and is adjacent to the Irish Aviation Authority s (IAA) Air Traffic Control Centre. HOW TO CONTACT US Telephone: +353 8 174 341 +4 40 94 43 00 Web: www.entrypointnorth.com Email: info@entrypointnorth.com Address: Entry Point North Ireland C/O Irish Aviation Authority Ballycasey Shannon Co. Clare V14 C44 Ireland Ennis Shannon Airport Limerick x 4 TRAINING WITHOUT BOUNDARIES

TRANSPORT BY BUS From Limerick Bus Eireann (343) service from Limerick bus station commences at 05:05 and ends at 00.50, goes 7 days a week and operates on a standardised route via Coonagh, Bunratty, Shannon Town, Shannon Industrial Estate and Shannon Airport. www.buseireann.ie From Ennis Bus Eireann (343) operates a daily service between Ennis and Shannon within the hours of 07:10 and 23.40, 7 days a week. Operates on a standardised route via Clarecastle and Newmarket on Fergus and Shannon. www.buseireann.ie BY CAR From Shannon Airport Head northeast. At the roundabout, take the 1st exit onto N19. At Drumgeely Roundabout, take the 2nd exit and stay on the N19. At the Shannon Town Roundabout, take the 3rd Exit. Turn right onto Smithstown Go through 1 roundabout. At the roundabout, take the 3rd exit. Turn right. Entry Point North Ireland will be on your right. From Limerick Entry Point North Ireland is located 20km from Limerick City Centre, approximately 20 minutes by car. Exiting Limerick, follow signs for Shannon Airport and N18, signposted Shannon Airport & Galway. Follow the N18 (passing Bunratty Castle on your right) for approximately 11km. Leave the N18 at exit 8. At Ballycasey roundabout, take the 3rd exit signposted Smithstown. Entry Point North Ireland is the first building after you leave the roundabout on your left. From Ennis Entry Point North Ireland is located 25km from Ennis town centre, approximately 21 minutes by car. Leaving Ennis, follow the N85/M18 signposted Galway/ Ennis. Exit N85 for M18 signposted Limerick. Continue on M18 for approximately 12km. Leave motorway at exit 9 and take the 3rd exit signposted Shannon Airport. After approximately 1 km, turn left signposted Smithstown. Follow this road for approximately 3 km, you will come to a roundabout at the entrance to Smithstown Industrial Estate. Take the 2nd exit off this roundabout. At the next roundabout, Entry point North Ireland is the building located on your right. Parking There is adequate free parking at the facility. Car rental Shannon airport has a choice of car rental companies for you to use, the prices vary depending on the time of year. www.budget.ie www.hertz.ie www.enterprise.ie *All prices provided in this guide are valid in January 2019 and are subject to change. ENTRY POINT NORTH IRELAND - ATS ACADEMY x5

BY TAXI A taxi from Shannon Airport will cost approximately 10*. Ace Cabs are a regular taxi service in this area and can be reached on the phone at +353 1 475475. GETTING AROUND AT ENTRY POINT NORTH IRELAND BUILDING DESCRIPTION Entry Point North Ireland s facility consists of simulator rooms, offices, coffee station, auditorium/lecture theatre and 7 training classrooms. The training centre occupies 3 floors and is equipped with an elevator. REFRESHMENTS/CANTEEN There is a canteen located on the 3rd floor which provides breakfast, hot lunches/dinners and a salad bar. This facility is open until 15:00 every day, at a subsidised cost and accepts cash only. Shannon Town Centre is located just 5 minutes drive from the facility which has a supermarket, cafés and restaurants. SECURITY The building is locked for security reasons. Upon arrival at Entry Point North Ireland you will be asked to sign in at security until you receive an access badge. Your badge must be worn at all times to access each floor/area. WIFI Access to a wireless network is available throughout Entry Point North Ireland s facilities. Network name: EPNGuest, Password: EPN2010! x TRAINING WITHOUT BOUNDARIES

BUILDING FACILITIES Complimentary tea, coffee, and still water Smoking is only permitted outside of the academy building Fully subsidised canteen open until 15:00 HOUSE RULES Please remember that many people students, consultants and permanent staff share the space within the building. In order for everyone to feel comfortable, we have simple house rules that we ask everyone to abide by. 1 No food or drink is permitted in the simulation areas. 2 Remove all belongings when leaving the classrooms and simulators. Rearrange the chairs, tables and equipment back to the way you found them. All litter should be placed in the bins. 3 Be on time for lessons, simulator exercises and other common activities. 4 Please respect the training centres material and equipment. 5 Switch off your mobile phone or put it on silent mode during lessons, as mobile signals can cause interference to simulators nearby. Mobile phones are not to be brought into simulator. Entry Point North is a professional organisation and while you are a student here please adhere to a smart casual dress code. Track suits and football jerseys are not permitted. IN CASE OF EMERGENCY EVACUATION INSTRUCTIONS A health and safety presentation will be provided to all new students by the Health & Safety Officer which will cover all health and safety procedures. As a Course Supervisor, Instructor, Employee or Student at Entry Point North Ireland we have many obligations regarding fire safety. Therefore, the following are a few brief points with which you should familiarise yourself. ENTRY POINT NORTH IRELAND - ATS ACADEMY x7

When working at Entry Point North Ireland: You must locate the nearest emergency exit and escape route You must locate the nearest fire extinguisher You must locate the assembly point, situated in front of the main entrance which is a green and white sign reading Assembly point A Do not go back for any belongings Do not re-enter the building unless told to do so A weekly fire alarm is tested at 15:00 on Tuesdays only EMERGENCY CONTACTS Emergency services The emergency services can be contacted by dialling 112/999. Pharmacies There are two pharmacies located in Shannon Town Centre, called Lloyds and Pharmacy Store. www.lloydspharmacy.ie www.pharmacystore.ie Doctor You can contact a doctor though calling 1850 212 999 or online. www.shannondoc.ie THINGS TO DO Ireland is a country brimming with fun and fascinating ways to spend your days! For general tourist information, visit the website of Discover Ireland. www.discoverireland.ie The Burren National Park The Burren National Park is located in the southeastern corner of the Burren and is approximately 1500 hectares in size. The word Burren comes from an Irish word Boíreann meaning a rocky place. www.burrennationalpark.ie 15th-Century Bunratty Castle/Folk Park Bunratty Castle is the most complete and authentic medieval castle in Ireland. Built in 1425 it was restored in 1954 to its former medieval splendour. www.shannonheritage.com/bunrattycastleandfolkpark Doolin caves Doolin Cave and visitor centre is home to the Great Stalactite. At 7.3 metres (23feet) it is the longest free-hanging stalactite in Europe. doolincave.ie King John s castle The exhibition at King John s Castle brings to life over 800 years of dramatic local history. www.shannonheritage.com/kingjohnscastle 8x TRAINING WITHOUT BOUNDARIES

Cliffs of Moher The Cliffs of Moher are sea cliffs located at the southwestern edge of the Burren region in County Clare, Ireland. They run for about 14 kilometres. www.cliffsofmoher.ie Bowling Enjoy a game of bowling in Funworld, just outside the city centre of Limerick. funworld.ie/bowling Cinema You can catch a movie in Limerick at Odeon Cinema. www.odeoncinemas.ie Shopping centre There is a shopping centre in Limerick called Crescent Shopping Centre where you can find various stores. crescentshoppingcentre.ie/store-directory ENTRY POINT NORTH IRELAND - ATS ACADEMY x9

Places to have food and drinks During your stay in Shannon, you can choose from various places to eat or have a coffee and a snack: Durty Nelly s www.durtynellys.ie Old Lodge Gastro Pub www.shannonspringshotel.com/old-lodge-- gastro-pub.html J.P. Clarke s Country Pub gallaghersofbunratty.com/about-jp-clarkesbar Lily Mai s www.lilymais.com Starbucks www.starbucks.ie Irish national public holidays in 2019 These are the public holidays observed in Ireland. Public holidays in Ireland (as in other countries) may commemorate a special day or other event, such as Saint Patrick s Day or Christmas Day. On public holidays (sometimes incorrectly referred to as bank holidays - a colloquialism), most businesses and schools close. Other services, for example, public transport, still operate but often with reduced schedules. The nine public holidays in Ireland each year are as follows: Day Date Holiday Tuesday January 01 New Year s Day Monday March 17 St. Patrick s Day Monday April 22 Easter Monday Tuesday May 07 May Bank Holiday Monday June 03 June Bank Holiday Monday August 05 August Bank Holiday Tuesday October 29 October Bank Holiday Wednesday December 25 Christmas Day Thursday December 2 St. Stephens Day Tuesday December 31 New Year s Eve 10x TRAINING WITHOUT BOUNDARIES

STAY IN TOUCH WITH US We are happy to stay in touch with you, both during your stay at Entry Point North Ireland and afterwards! Receive a newsletter from Entry Point North Group by registering on our website and follow Entry Point North Group on LinkedIn, Facebook and Instagram. www.entrypointnorth.com/category/published-newsletters/ www.instagram.com/entrypointnorth/ www.facebook.com/entrypointnorth/ https://www.linkedin.com/company/entry-point-north-ab/ Once again: welcome to Entry Point North Ireland! ENTRY POINT NORTH IRELAND - ATS ACADEMY x11

TRAINING WITHOUT BOUNDARIES Entry Point North Ireland C/O Irish Aviation Authority Ballycasey Shannon Co. Clare V14 C44 Ireland T +353 8 174 341 T +4 40 94 43 00 www.entrypointnorth.com info@entrypointnorth.com x TRAINING WITHOUT BOUNDARIES