Departure - Aug-17 Last Month Last Year % Change Target Var to Target First Wave 80.2% 83.9% -3.8% 85.0% -4.8% Not First Wave 65.0% 71.0% -6.0% 85.0% -20.0% Grand Total 68.3% 73.9% -5.7% 85.0% -16.7% Departure - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 83.8% 84.7% (0.9%) 82.0% 1.8% Not First Wave 73.5% 76.0% (2.5%) 82.0% -8.5% Grand Total 75.8% 78.0% (2.1%) 82.0% -6.2%
ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % Terminal 1 Arriving 752,936 691039 9% 4135 3985 4% 3,159,313 2828504 12% 18798 17507 7% Departing 749,015 680818 10% 4135 3974 4% 3,236,904 2883580 12% 18808 17494 8% Terminal 1 Total 1,501,951 1371857 9% 8270 7959 4% 6,396,217 5712084 12% 37606 35001 7% Terminal 2 Arriving 404,266 390658 3% 1929 1857 4% 1,638,409 1540953 6% 8374 7888 6% Departing 403,931 381243 6% 1929 1850 4% 1,691,882 1583525 7% 8469 7968 6% Terminal 2 Total 808,197 771901 5% 3858 3707 4% 3,330,291 3124478 7% 16843 15856 6% Terminal 3 Arriving 427,497 395034 8% 3814 3594 6% 1,969,210 1803087 9% 18449 17102 8% Departing 426,038 394207 8% 3811 3592 6% 2,002,619 1803510 11% 18460 17096 8% Terminal 3 Total 853,535 789241 8% 7625 7186 6% 3,971,829 3606597 10% 36909 34198 8% Grand Total 3,163,683 2932999 8% 19753 18852 5% 13,698,337 12443159 10% 91358 85055 7%
Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE 3540 22.7% 957 73% RYANAIR FR 2538 16.3% 817 68% EASYJET EZY 2168 13.9% 891 59% JET2.COM LS 1794 11.5% 334 81% THOMSON AIRWAYS TOM 1524 9.8% 438 71% THOMAS COOK MT 1359 8.7% 483 64% MONARCH SCH ZB 1118 7.2% 337 70% BRITISH AIRWAYS BA 641 4.1% 128 80% AER LINGUS EI 468 3.0% 69 85% LUFTHANSA LH 428 2.7% 125 71% Grand Total 15578 100.0% 4579 71% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 39823 21% 7732 81% RYANAIR FR 25844 13% 6588 75% EASYJET EZY 21600 11% 6569 70% JET2.COM LS 12492 6% 2647 79% THOMSON AIRWAYS TOM 12102 6% 3489 71% MONARCH SCH ZB 9905 5% 2267 77% THOMAS COOK MT 9899 5% 2955 70% BRITISH AIRWAYS BA 7067 4% 1289 82% AER LINGUS EI 5400 3% 644 88% LUFTHANSA LH 4848 3% 979 80% Grand Total 148980 77% 35159 76%
Departure by Terminal T1 T2 Puntuality T3 Puntuality 66.99% 71.02% 68.22% First Wave Departure Operator Name Operator IATA Code # Movements % of Movements % RYANAIR FR 276 13.3% 89.13% JET2.COM LS 415 20.0% 85.78% BRITISH AIRWAYS BA 38 1.8% 84.21% MONARCH SCH ZB 255 12.3% 83.53% EASYJET EZY 347 16.7% 81.84% K.L.M. KL 31 1.5% 80.65% THOMAS COOK MT 171 8.2% 76.02% LUFTHANSA LH 58 2.8% 74.14% THOMSON AIRWAYS TOM 247 11.9% 72.06% FLYBE BE 238 11.5% 71.85% Grand Total 2076 100.0% 80.83%
Monthly Airline Performance by Departure Departing Ranking Operator Name Operator IATA Code Movements Movements Arriving Departing Change (Dep- Arr) Inbound Baggage 1 IRAQI AIRWAYS IA 8 0.0% 100% 100% 0% 50% 2 OMAN AIR WY 62 0.3% 100% 97% (3%) 84% 3 VIRGIN ATLANTIC AIRWAYS VS 310 1.6% 84% 90% 6% 66% 4 BALKAN HOLIDAY AIR BGH 32 0.2% 100% 88% (13%) 88% 4 SINGAPORE SQ 80 0.4% 98% 88% (10%) 75% 6 SAS SCANDINAVIAN SK 276 1.4% 89% 87% (2%) 93% 7 QATAR AIRWAYS QR 140 0.7% 77% 83% 6% 71% 8 AER LINGUS EI 468 2.4% 89% 81% (8%) 75% 9 UNITED UA 62 0.3% 74% 81% 6% 42% 10 BRITISH AIRWAYS BA 641 3.2% 80% 80% (1%) 78% 11 JET2.COM LS 1,794 9.1% 84% 79% (4%) 85% 12 IBERIA EXPRESS I2 28 0.1% 93% 79% (14%) 50% 13 ETIHAD AIRWAYS EY 124 0.6% 95% 77% (18%) 68% 13 FINNAIR AY 124 0.6% 89% 77% (11%) 73% 15 CATHAY PACIFIC CX 44 0.2% 73% 77% 5% 100% 16 AIR FRANCE AF 186 0.9% 72% 76% 4% 98% 17 K.L.M. KL 362 1.8% 88% 76% (12%) 96% 18 BELAVIA B2 8 0.0% 50% 75% 25% 75% 19 MONARCH SCH ZB 1,118 5.7% 65% 74% 9% 85% 20 HAINAN HU 62 0.3% 45% 74% 29% 71% 21 ICELANDAIR FI 44 0.2% 77% 73% (5%) 41% 22 EMIRATES EK 186 0.9% 83% 71% (12%) 69% 23 THOMSON AIRWAYS TOM 1,524 7.7% 72% 71% (1%) 75% 24 COBALT AIR CO 20 0.1% 100% 70% (30%) 80% 25 AURIGNY AIR SERVICES GR 124 0.6% 77% 69% (8%) 58% 26 LUFTHANSA LH 428 2.2% 72% 69% (3%) 82% 27 FLYBE BE 3,540 17.9% 77% 69% (8%) 84% 28 AUSTRIAN OS 60 0.3% 53% 67% 13% 63% 29 THOMAS COOK MT 1,359 6.9% 64% 65% 2% 73% 30 RYANAIR FR 2,538 12.9% 71% 64% (7%) 88% 31 ROYAL AIR MAROC AT 28 0.1% 79% 64% (14%) 79% 32 TITAN AIRWAYS ZT 22 0.1% 55% 64% 9% 18% 33 AIR TRANSAT TS 73 0.4% 49% 61% 12% 35% 34 EASYJET EZY 2,168 11.0% 58% 60% 1% 74% 35 VUELING VY 122 0.6% 67% 59% (8%) 77% 36 SAUDIA ARABIAN SV 62 0.3% 39% 58% 19% 29% 37 GERMAN WINGS 4U 85 0.4% 67% 57% (10%) 86% 38 BRUSSELS SN 170 0.9% 74% 54% (20%) 73% 39 AMERICAN AA 182 0.9% 68% 53% (15%) 62% 40 INTERNATIONAL D8 86 0.4% 70% 51% (19%) 86% 41 SWISS INTERNATIONAL LX 114 0.6% 84% 51% (33%) 74% AIR LINES 42 PEGASUS PC 8 0.0% 100% 50% (50%) 50% 42 AIR EUROPA AEA 8 0.0% 75% 50% (25%) 100% 44 ENTER AIR ENT 32 0.2% 41% 47% 5% 29% 45 EUROWINGS EW 176 0.9% 57% 47% (10%) 86% 46 TURKISH TK 124 0.6% 73% 45% (27%) 29% 47 EUROPE AIRPOST FPO 115 0.6% 40% 42% 2% 66% 48 SHUTTLE DY 43 0.2% 76% 36% (40%) 95% 49 ADRIA AIRWAYS JP 18 0.1% 78% 33% (44%) 78% 50 CITY JET WX 9 0.0% 60% 25% (35%) 20% 51 P.I.A. PK 86 0.4% 30% 23% (7%) 42%
52 AIR PORTUGAL TP 124 0.6% 45% 23% (23%) 29% 53 AEGEAN A3 36 0.2% 78% 22% (56%) 44% 53 FREEBIRD FHY 36 0.2% 61% 22% (39%) 78% 55 AIR CANADA AC 44 0.2% 27% 0% (27%) 45% 55 BMI REGIONAL BM 8 0.0% 25% 0% (25%) 0% Grand Total 19,731 100.0% 72% 68% (4%) 79%
Monthly Airline Performance by Change (difference between Arrival OTP and Departure OTP) Change Ranking Operator Name Operator IATA Code Movements Movements Arriving Departing Change (Dep- Arr) Inbound Baggage 1 HAINAN HU 62 0.3% 45% 74% 29% 71% 2 BELAVIA B2 8 0.0% 50% 75% 25% 75% 3 SAUDIA ARABIAN SV 62 0.3% 39% 58% 19% 29% 4 AUSTRIAN OS 60 0.3% 53% 67% 13% 63% 5 AIR TRANSAT TS 73 0.4% 49% 61% 12% 35% 6 MONARCH SCH ZB 1,118 5.7% 65% 74% 9% 85% 7 TITAN AIRWAYS ZT 22 0.1% 55% 64% 9% 18% 8 UNITED UA 62 0.3% 74% 81% 6% 42% 9 VIRGIN ATLANTIC AIRWAYS VS 310 1.6% 84% 90% 6% 66% 10 QATAR AIRWAYS QR 140 0.7% 77% 83% 6% 71% 11 ENTER AIR ENT 32 0.2% 41% 47% 5% 29% 12 CATHAY PACIFIC CX 44 0.2% 73% 77% 5% 100% 13 AIR FRANCE AF 186 0.9% 72% 76% 4% 98% 14 EUROPE AIRPOST FPO 115 0.6% 40% 42% 2% 66% 15 THOMAS COOK MT 1,359 6.9% 64% 65% 2% 73% 16 EASYJET EZY 2,168 11.0% 58% 60% 1% 74% 17 IRAQI AIRWAYS IA 8 0.0% 100% 100% 0% 50% 18 BRITISH AIRWAYS BA 641 3.2% 80% 80% (1%) 78% 19 THOMSON AIRWAYS TOM 1,524 7.7% 72% 71% (1%) 75% 20 SAS SCANDINAVIAN SK 276 1.4% 89% 87% (2%) 93% 21 OMAN AIR WY 62 0.3% 100% 97% (3%) 84% 22 LUFTHANSA LH 428 2.2% 72% 69% (3%) 82% 23 JET2.COM LS 1,794 9.1% 84% 79% (4%) 85% 24 ICELANDAIR FI 44 0.2% 77% 73% (5%) 41% 25 P.I.A. PK 86 0.4% 30% 23% (7%) 42% 26 RYANAIR FR 2,538 12.9% 71% 64% (7%) 88% 27 FLYBE BE 3,540 17.9% 77% 69% (8%) 84% 28 AURIGNY AIR SERVICES GR 124 0.6% 77% 69% (8%) 58% 29 AER LINGUS EI 468 2.4% 89% 81% (8%) 75% 30 VUELING VY 122 0.6% 67% 59% (8%) 77% 31 SINGAPORE SQ 80 0.4% 98% 88% (10%) 75% 32 EUROWINGS EW 176 0.9% 57% 47% (10%) 86% 33 GERMAN WINGS 4U 85 0.4% 67% 57% (10%) 86% 34 FINNAIR AY 124 0.6% 89% 77% (11%) 73% 35 K.L.M. KL 362 1.8% 88% 76% (12%) 96% 36 EMIRATES EK 186 0.9% 83% 71% (12%) 69% 37 BALKAN HOLIDAY AIR BGH 32 0.2% 100% 88% (13%) 88% 38 ROYAL AIR MAROC AT 28 0.1% 79% 64% (14%) 79% 39 IBERIA EXPRESS I2 28 0.1% 93% 79% (14%) 50% 40 AMERICAN AA 182 0.9% 68% 53% (15%) 62% 41 ETIHAD AIRWAYS EY 124 0.6% 95% 77% (18%) 68% 42 INTERNATIONAL D8 86 0.4% 70% 51% (19%) 86% 43 BRUSSELS SN 170 0.9% 74% 54% (20%) 73% 44 AIR PORTUGAL TP 124 0.6% 45% 23% (23%) 29% 45 AIR EUROPA AEA 8 0.0% 75% 50% (25%) 100% 45 BMI REGIONAL BM 8 0.0% 25% 0% (25%) 0% 47 AIR CANADA AC 44 0.2% 27% 0% (27%) 45% 48 TURKISH TK 124 0.6% 73% 45% (27%) 29% 49 COBALT AIR CO 20 0.1% 100% 70% (30%) 80% 50 SWISS INTERNATIONAL LX 114 0.6% 84% 51% (33%) 74% AIR LINES 51 CITY JET WX 9 0.0% 60% 25% (35%) 20% FREEBIRD
52 FHY 36 0.2% 61% 22% (39%) 78% 53 SHUTTLE DY 43 0.2% 76% 36% (40%) 95% 54 ADRIA AIRWAYS JP 18 0.1% 78% 33% (44%) 78% 55 PEGASUS PC 8 0.0% 100% 50% (50%) 50% 56 AEGEAN A3 36 0.2% 78% 22% (56%) 44% Grand Total 19,731 100.0% 72% 68% (4%) 79%
Monthly Delay Analysis by Airline Ground Servicing Delays Operator Name Total Delay Incidents Air Traffic Delays Airline Delays Airport Delays Misc Delays Reactionary Delays RYANAIR 1643 309 226 542 143 27 380 16 EASYJET 1368 167 298 350 98 148 295 12 FLYBE 1287 56 276 411 169 80 282 13 THOMSON AIRWAYS 624 182 83 163 67 55 60 7 JET2.COM 619 208 67 167 70 24 69 14 MONARCH Weather Delays 562 146 75 171 66 21 71 9 SCH THOMAS COOK 417 89 135 67 37 8 76 5 LUFTHANSA 241 55 47 59 12 4 55 9 BRITISH AIRWAYS 180 9 18 27 29 11 62 24 K.L.M. 150 45 19 21 10 5 40 10 AER LINGUS 138 1 17 47 8 12 53 AIR PORTUGAL 134 7 37 19 23 47 1 EUROWINGS 129 18 11 30 7 6 57 TURKISH 117 37 6 6 22 30 16 BRUSSELS 116 20 29 22 12 4 27 2 EMIRATES 101 26 5 16 28 10 16 AIR FRANCE 80 15 18 7 6 31 3 FINNAIR 69 5 17 22 12 10 3 SWISS INTERNATIONAL AIR LINES 68 22 5 3 8 1 17 12 SAS SCANDINAVIAN 67 1 8 8 12 3 35 EUROPE AIRPOST 66 29 13 8 5 11 VIRGIN ATLANTIC AIRWAYS 59 7 17 4 8 7 10 3 GERMAN WINGS 56 12 6 11 3 23 1 P.I.A. 54 1 9 5 3 2 34 VUELING 53 1 9 10 7 2 23 1 AMERICAN 53 5 6 3 18 7 13 1 ETIHAD AIRWAYS 51 16 6 18 5 6 AIR TRANSAT 49 3 5 23 3 2 13 AIR CANADA 47 1 12 9 1 3 21 QATAR AIRWAYS 45 14 5 14 5 3 4 AURIGNY AIR SERVICES 43 8 5 6 3 21 INTERNATIONAL 37 8 10 8 1 1 8 1 AEGEAN 33 4 5 6 8 10 SAUDIA ARABIAN 32 5 4 14 4 2 3 FREEBIRD 26 6 2 2 4 12 SHUTTLE 25 10 4 2 1 7 1 AUSTRIAN 24 10 8 2 2 1 1 SINGAPORE 22 10 2 4 1 2 3 ENTER AIR 20 6 5 2 1 3 3 HAINAN 17 5 7 4 1 ADRIA AIRWAYS 15 5 4 6 IBERIA EXPRESS 14 1 4 2 2 5 UNITED 13 6 2 5 TITAN AIRWAYS 9 2 3 4 ROYAL AIR MAROC 9 2 2 5 BMI REGIONAL 9 1 2 2 4 CATHAY PACIFIC 9 1 3 4 1 COBALT AIR 8 7 1 ICELANDAIR 8 1 1 3 1 2 OMAN AIR 6 2 2 2 PEGASUS 6 5 1 BALKAN HOLIDAY AIR 5 2 1 1 1 BELAVIA 5 1 1 1 2 AIR EUROPA 4 1 1 2 MALETH AERO 3 1 1 1 CITY JET 3 2 1
PREMIERE HANDLING 2 2 AERONEXUS 1 1 DANISH AIR TRANSPORT 1 1 Grand Total 1568 1562 2350 941 514 1954 150
Percentage of Delays - By Event Delay Category Code Description Air Traffic Control % of Total 17.1% Airline 17.5% Airport 25.7% Ground Servicing 10.4% Miscellaneous 5.9% Reactionary 21.5% Unknown 0.1% Unknown Delay Category Code 0.1% Weather 1.7% Percentage of Delays - By Time Delay Category Code Description % of Total Air Traffic Control 12.5% Airline 24.9% Airport 12.6% Ground Servicing 8.3% Miscellaneous 5.3% Reactionary 33.4% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 2.8%
Departing Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 13 AEGEAN 16 AER LINGUS 14 AERONEXUS 25 AIR CANADA 20 AIR EUROPA 17 AIR FRANCE 13 AIR PORTUGAL 16 AIR TRANSAT 20 AMERICAN 18 AURIGNY AIR SERVICES -55 AUSTRIAN 16 BALKAN HOLIDAY AIR 16 BELAVIA 14 BMI REGIONAL 13 BRITISH AIRWAYS 14 BRUSSELS 14 CATHAY PACIFIC 26 CELLO AVIATION 12 17 CITY JET 15 COBALT AIR 18 DANISH AIR TRANSPORT 11 EASYJET 14 EMIRATES 18 ENTER AIR 18 ETIHAD AIRWAYS 16 EUROPE AIRPOST 18 EUROWINGS 14 FINNAIR 15 FLYBE 14 FREEBIRD 16 GAINJET 31 GERMAN WINGS 15 HAINAN 22 IBERIA EXPRESS 16 ICELANDAIR 17 IRAQI AIRWAYS 16 JET2.COM 16 K.L.M. 13 LUFTHANSA 15 MALETH AERO 23 MONARCH SCH 19 INTERNATIONAL SHUTTLE 16 OMAN AIR 21 P.I.A. 20 PEGASUS 12 PREMIERE HANDLING 6 11 QATAR AIRWAYS 19 ROYAL AIR MAROC 21 RYANAIR 13 SAS SCANDINAVIAN SAUDIA ARABIAN 23 SINGAPORE 23 SWISS INTERNATIONAL AIR LINES THOMAS COOK 17 THOMSON AIRWAYS 18 TITAN AIRWAYS 20 TURKISH 17 18 16 12 Arriving Taxi Times Manchester Terminal 1 Average Taxi Times Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 8 AEGEAN 8 AER LINGUS 7 AERONEXUS 8 AIR CANADA 11 AIR EUROPA 9 AIR FRANCE 6 AIR PORTUGAL 6 AIR TRANSAT 11 ALBA STAR 9 AMERICAN 10 AURIGNY AIR SERVICES 7 AUSTRIAN 8 BALKAN HOLIDAY AIR 9 BELAVIA 121 BMI REGIONAL 8 BRITISH AIRWAYS 5 BRUSSELS 6 CATHAY PACIFIC 18 CELLO AVIATION 8 CITY JET 9 COBALT AIR 7 EASYJET 5 EMIRATES 7 ENTER AIR 9 ETIHAD AIRWAYS 10 EUROPE AIRPOST 9 EUROWINGS 7 FINNAIR 6 FLYBE 7 FREEBIRD 10 GAINJET 15 GERMAN WINGS 7 HAINAN 14 IBERIA EXPRESS 6 ICELANDAIR 8 IRAQI AIRWAYS 6 JET2.COM 7 K.L.M. 5 LUFTHANSA 6 MALETH AERO 8 MONARCH SCH 8 INTERNATIONAL SHUTTLE 7 OMAN AIR 10 P.I.A. 15 PEGASUS 7 QATAR AIRWAYS 12 ROYAL AIR MAROC 9 RYANAIR 7 SAS SCANDINAVIAN SAUDIA ARABIAN 9 SINGAPORE 12 SWISS INTERNATIONAL AIR LINES THOMAS COOK 14 THOMSON AIRWAYS 25 10 TITAN AIRWAYS 13 TURKISH 8 TYROLEAN AIRWAYS 7 7 6 7
TYROLEAN AIRWAYS 25 UNITED 19 VIRGIN ATLANTIC AIRWAYS 21 VUELING 14 Grand Total 15 19 14 UNITED 18 VIRGIN ATLANTIC AIRWAYS 13 VUELING 8 Grand Total 8 10 7
Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 122,867 326 14 45 104 68% B 1,144,156 5875 19 33 1171 80% C 229,165 2046 17 25 530 74% D 88,511 1631 13 19 298 82% Grand Total 1,584,699 9878 79% Baggage Performance by Terminal Terminal Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Terminal 1 752,936 4135 19 32 1022 75% Terminal 2 404,266 1929 16 35 504 74% Terminal 3 427,497 3814 16 23 577 85% Grand Total 1,584,699 9878 79% Baggage SLA by Handling Agent Ramp Handling Agent Asig (Handling Agent) Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % 10,205 62 15 41 44 29% Aviator 195,314 910 18 33 211 77% Flight Support 7,901 53 19 35 15 72% Menzies 504,631 4411 17 26 947 79% 47,151 115 12 40 13 75% Swissport 680,764 3545 18 31 759 79% Jet2 185,884 897 16 33 132 85% dnata Grand Total 1,584,699 9878 79%