GreaterRome. convention & visitors bureau Annual Report

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GreaterRome convention & visitors bureau 2012-2013 Annual Report

Economic Impact 2011 Economic Impact of Tourism 2011 total impact of travel & tourism in Rome & Floyd County: $117,220,000 Estimates include travel expenditures, travel-generated employment and payroll income, as well as tax revenues for state and local government. In Floyd County, the tourism industry supported a payroll of $22 million and supported 1,160 jobs throughout the service and hospitality industries. Travelers to Rome & Floyd County generated $4.19 million in state tax revenue and $3.38 million in local tax revenue. Estimates according to a study by the US Travel Association. *2012 estimates will be available from the US Travel Association in Fall 2013. Trends Tourism Expenditures Local Tax Generated Tourism Jobs Supported 2002 $82,900,000 $2,500,000 1,130 2003 $90,360,000 $2,700,000 1,190 2004 $92,720,000 $2,790,000 1,160 2005 $100,690,000 $3,000,000 1,210 2006 $109,180,000 $3,240,000 1,250 2007 $112,200,000 $3,280,000 1,250 2008 $113,920,000 $3,380,000 1,230 2009 $107,560,000 $3,280,000 1,210 2010 $110,120,000 $3,270,000 1,150 2011 $117,220,000 $3,380,000 1,160 % Change from 2002 to 2011 41.3% increase 35.1% increase 2.6% increase 2012 Economic Impact of Sports, Groups & Events These numbers represent only events, conventions, meetings and other activities where the GRCVB was directly involved in planning, coordination, or assistance. Total GRCVB Impact: $9,430,264 Meetings & Conventions: $503,448 Sports Events: $4,763,460 Weddings: $69,273 Reunions: $85,662 Group Travel (Day): $8,612 Group Travel (Overnight): $4,680 Films: $8,500 Events: $3,973,332 Corporate Travel: $13,297 Local Tax Generated on Sports, Groups and Events: $282,907 People serviced: 110,223 Groups: 118 Market Mix of Sports, Groups & Events Sports Events: 50.51% Events: 42.13% Meetings & Conventions: 5.34% Reunions: 0.91% Weddings: 0.73% Corporate Travel: 0.13% Films: 0.09% Group Travel (Day): 0.09% Group Travel (Overnight): 0.05% State Tax Generated on Sports, Groups and Events: $377,210 Major Sports, Groups & Events in 2012 Event Date Estimated Impact Wings Over North Georgia Air Show September $2,785,855 NAIA Football National Championship December $1,100,906 SSAC Basketball Tournament March $416,096 Southern Closed Doubles Championships August $352,800 Georgia Junior Open July $332,966 Georgia State Junior Spring Open Championship April $289,200 Georgia Junior Challenger June $264,610 Southern 16 Tennis Tournament June $200,400 USTA Adult League Georgia Championship May $186,000 Atlanta Jr. Golf Tournament June $161,344 Berry Half Marathon February $155,280 RACE Rome Series (7 events) Year-round $124,992 Gulf South Conference Baseball Championship May $106,200 Pro Academy Soccer Camp July $104,436 *This is not a complete listing of all events assisted or planned by the GRCVB - this includes only events that the GRCVB actively worked with and which generated at least $100,000 of economic impact or more.

Marketing & Public Relations Advertising Leisure Travel Market - Print America s Civil War American History Atlanta Magazine Chattanooga Free Times Press Civil War Times Day Trip Get Aways Enjoy Magazine Georgia Backroads Georgia EMC Magazine Georgia Travel Guide My Georgia Home Newcomer Magazine Leisure Travel Market - Television CBS College Sports Network Georgia Public Broadcasting Leisure Travel Market - Internet Google Adwords Network Civil War Network Facebook Advertising Georgia Public Broadcasting Valueclick Network Sports Events Market Sports Destination Management SportsEvents College Fanz Sports Network Leisure Travel Market - Radio Georgia Public Broadcasting www.romegeorgia.org Metrics 2012 Visitation 2011 Visitation 2010 Visitation 2009 Visitation 50,867 44,343 44, 204 33,780 In 2012, GRCVB partnered with SAI Digital to develop a new website focused on user interactivity with the goal of driving new visitors to hotels, attractions, and restaurants. The modernized website launched in September 2012. Metrics Since Website Relaunch Visitation: 6% Increase Page per visit: 61.4% Increase Average Time: 34.5% Increase Bounce Rate: 18% Decrease Social Media www.romegeorgia.mobi www.facebook.com/ romegeorgia www.twitter.com/ romegeorgia www.youtube.com/ romegeorgia1834 www.roamingromega. blogspot.com www.pinterest.com/ romegeorgia Facebook/RomeGeorgia Metrics 2012 Total Likes: 11,471 2011 Total Likes: 9,009 Social Reach: 2,857,655 Users outside county: 76% Conversion to website: 49% increase over 2011 Facebook/ LastStopGiftShop Metrics 2012 Total Likes : 395 2011 Total Likes: 166 Scan to download Georgia s Rome Mobile Social Reach: 158,767 Visitor Guide App on Android or iphone

Top Achievements Greater Rome Convention & Visitors Bureau Marketing & Public Relations Published 64 Press Releases Hosted 11 travel writers with various print, electronic and radio mediums Developed public / private partnership with VenueDog event management company to maintain and populate RomeGeorgia.org calendar of events Won Georgia Tourism Smackdown marketing proposal competition between other members of the Georgia tourism industry Entered international market with 40 meetings at Travel South International Promoted quality customer service with Superstars of Service award program Civil War 150th Anniversary Marketing Hosted two Civil War series throughout year: Spirits of the Civil War and Civil War Symposium Developed partnerships with Civil War associations for co-op and marketing opportunities Promoted Myrtle Hill through Civil War-themed cemetery tours Hosted the return of an authentic Noble Cannon to Rome and firing demonstration Sports Marketing Developed continued partnership with Georgia Sports and National Association of Sports Commissions Recruited new sports events at SPORTS Trade Show in Oklahoma City, Ok. Clocktower Classic and NAIA Football National Championship nominated for 2012 SportsTravel Best Events Awards Product Development Continued development of Jackson Hill Trail System and Redmond Connector Trail Partnered with the City of Rome to develop the ECO River Education Center as a tourism attraction with consistent branding and regular public hours Staff Advancement Conference & Training 2012 Georgia Governor s Conference On Tourism: Lisa Smith, Chris Cannon, Ann Hortman and Luke Chaffin Southeast Tourism Society Marketing College: Chris Cannon NAIA Host City Conference: Ann Hortman 2012 Winter Chautauqua: Chris Cannon & Luke Chaffin GACVB Winter Meeting: Lisa Smith Leadership Lisa Smith retired from the Georgia Association of Convention & Visitor Bureaus following 12 years of service. Chris Cannon served as President of Historic High Country Travel Association. Ann Hortman served as Vice-Chairman of the US Handcycling National Board of Directors Advocacy Lisa Smith, Chris Cannon and Luke Chaffin attended 2012 Tourism Day at the Capitol Last Stop Gift Shop & Rome - Floyd Visitor Center Visitation Total visitation for 2012: 2,267 Brochures distributed: 60,045 Personnel Summer intern assisted with marketing, sales and events Gift Shop Sales and Marketing 23% increase in sales from 2011 ($36,443 to $47,554) Tracked customer emails and expanded email marketing and e-newsletter Developed Facebook presence and expanded users from 166 to 395 Programs & Events Spring and Winter Art Markets launched and generated over $20,000 for local artists Expanded Winter Art Market schedule included a private VIP reception Hosted two open houses, seven book signings, and five artist trunk shows in the Rome-Floyd Visitor Center and several off-site special events Expanded Product Line Over 30 new consignment artists, authors and craftsmen now displaying their products New unique food items from around Georgia

2013 Outlook 2013 Objectives Marketing & Public Relations Redevelop markets in Chattanooga, Tenn. and Birmingham, Ala. Develop hotel research program for targeted marketing Increase international exposure through advertising, marketing and travel shows Recruit new travel writers and increase national editorial exposure Continue partnerships and co-ops focused on both broad and niche markets Institute specialized marketing campaigns to drive seasonal traffic in spring, summer and fall Meetings, Conventions, & Groups Continue targeting associations, civic & professional organizations for annual meetings Concentrated sales of group travel Sports Marketing Establish Rome - Floyd Sports Commission Produce Standard Operating Procedure for Special Events Continue development of partnerships with local organizations RFPRA, Rome Braves and RACE Rome and expand partnerships with regional / national organizations Georgia Sports, NCAA, NJCAA, & NCCAA Increase sports trade show participation for event recruitment Last Stop Gift Shop Expand success of local artist partnerships Increase gift shop sales through awareness and product development Expanded special events in visitor center and gift shop with local artists and writers Expand Winter and Spring Art Markets with new artists and increased sales Product Development Continued expansion of the downtown trail system Development of Boswell Cabin into outdoor visitor center and trail-head Continue to advocate for development of West Third Corridor into a major full-service hotel property and potential for major increase in meeting and convention business Develop partner sponsorship program for events in Rome & Floyd County Events booked for 2013 Date Event Expected Attendees January Trumpet Festival of the Southeast 300 March Berry Half-Marathon 2,000 Winter Chautauqua 150 April SSAC Track and Field Championships 600 May Tri-for-the-Kids Youth & Olympic Triathlon 500 RFPRA Gymnastics State Meet 1,500 USTA Georgia Adult League Tennis Championship 1,000 Rome River Jam 6,500 Clocktower Classic Handcycle Race 400 Roman Roast on the River 6,800 North Georgia JR Open Tennis Tournament 600 June Georgia Jr Challenger 600 Southern Closed 16 640 July Georgia Jr Open 800 John Isner Tennis Camp 50 August River Revelry 400 September Running Water Pow-Wow 7,500 Seven Hills Three Rivers Adventure Race 125 Rome Beer Festival 700 Rome International Film Festival 400 October Wings Over North Georgia Air Show 30,000 RACE Rome Sprint & Youth Triathlon 250 Chiaha Harvest Festival 5,000 November Assail the Trails Mountain Bike Race 100 December NAIA Football National Championship 5,000 Rome 30k, 30k Relay & 5k 1,500 *This is not a complete listing of all events assisted or planned by the GRCVB; this listing only includes events which are expected to generate at least $25,000 of economic impact or more.

Lisa Smith Kathy Mathis Chris Cannon Ann Hortman Linda Smith About the CVB GRCVB Staff Executive Director Deputy Director Director of Communications Sports & Events Coordinator Sales & Event Coordinator Charlene Mathis Visitor Center & Gift Shop Manager Luke Chaffin Special Projects Coordinator Robin Shamblin Customer Service Specialist 2013 GRCVB Board of Directors Sandra Lindsay, Chair Mike Burns, Vice Chair Larry Arrington Jennifer Beard John Bennett Paula Blevins Harry Brock Gary Burkhalter Kim Canada Chris Darwin Richard Garland Vickie Hill Kristen Kinsey Larry Maxey Gay Nichols Anil Patel Vivian Richmeier Jay Shell Joyce Smith Trey Smith John Spranza Alice Stevens Community Volunteer Hillshire Brands Shorter University Berry College City of Rome C&S Trophies Greater Rome Chamber of Commerce Floyd County Rome City Commission Quality Inn Rome Floyd Parks & Recreation Synovus Mortgage Georgia Northwestern Technical College Floyd County Commission Hawthorn Suites Country Inn & Suites Coosa Country Club 333 on Broad and Brewhouse Fairview & E.S. Brown Heritage Corporation Cycle Therapy Georgia Highlands College Oak Hill & the Martha Berry Museum About the GRCVB Mission: The Greater Rome Convention and Visitors Bureau s mission is to strengthen the economic fabric of the community through tourism development. Purpose: The purpose and objectives shall be to promote the tourism, motorcoach, sporting events and convention industry and encourage the development of tourism activities in Rome and Floyd County and vicinity. The bureau shall promulgate the highest principles and best practices of civic promotion, showing no favor or affection to any special interest or group, and working only in the best interest of all of the citizens of Rome and Floyd County. Contact GreaterRome convention & visitors bureau 402 Civic Center Drive, Rome, Georgia 30161 Phone: 706.295.5576 Toll Free: 800.444.1834 www.romegeorgia.org