About JetPrivilege + Benefits and Privileges
About JetPrivilege 5 Membership Tiers Blue: BluePlus: Elite Tiers: Base tier Members will be upgraded from Blue to BluePlus tier on completion of 1 accrual activity (airline or non-airline Partner) in the last 12 months. BluePlus Tier is reviewed only for an upgrade and the tier will not change to Blue. Silver, Gold and the exclusive Platinum created especially for our most frequent flyers. Membership Cards/Pack Members will receive a new card at their preferred mailing address recorded in the account within 3-4 weeks of tier change. Blue: Blue members can login into their JetPrivilege account online and print their membership card online BluePlus: On completion of 1 accrual activity (with airline or non-airline partner) in the last 12 months. With the BluePlus tier, the member can enjoy an added benefit - No Downgrade, which means the tier will be reviewed only for an upgrade to Silver, Gold or Platinum status Elite tiers - Silver, Gold and Platinum: On completion of the required Tier Points or Tier Miles. A welcome pack containing the new membership card, baggage tags and voucher(s) will be sent. While the elite tier is valid for a period of 12 months from the date of attainment, the membership card will have an extended validity of one extra month (13 months). This ensures that the member does not miss out on any benefits till the new card reaches him/her In case of a tier upgrade the member can enjoy the benefits by simply quoting the JetPrivilege membership number till he/she receives the new card Members can replace or print a card online. Alternatively, they can place a request with JetPrivilege Service Centre in writing. A processing fee of 500 JPMiles will be charged for all BluePlus members (this fee is not applicable for Platinum, Gold and Silver members)
About JetPrivilege Dynamic Tier Review DTR Unique to Jet Airways, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere in the world. With DTR, upgrade to the higher tier is quicker and tier renewal is easier. DTR evaluates a member's tier based on Tier Points and Tier Miles. Tier Points and Tier Miles are those earned on qualifying Jet Airways, Jet Airways codeshare and on Etihad Airways, Air Serbia and Air Seychelles flights. For any travel on or after 17th August 2016, on Jet Airways marketed and operated flights and Jet Airways flights operated under S2 code, the Tier Points and Tier Miles will be basis the Network, Cabin and Fare Choices made. On travel on Jet Airways codeshare flights operated by Etihad Airways, Air Serbia and Air Seychelles, Tier Points and Tier Miles will be awarded basis the Network, Cabin and Booking Class. Members get rewarded with additional Tier Points and Tier Miles for flights in Première and First Class. Any classes not listed in the tables below will not be eligible for earning Tier Points and Tier Miles. Tier Points Below is a detailed view of the revised Tier Points you will earn on Jet Airways marketed and operated (9W*/9W), Jet Airways marketed, and codeshare flights operated by Etihad Airways and Air Seychelles. SECTOR CABIN FARE CHOICES BOOKING CLASS TIER POINTS Indian Subcontinent (travel within India, Bangladesh, Nepal & Sri Lanka) Economy Light B 1 Deal W, O 1 Saver V, H 1 Classic K, S, Q 2 Flex L, N, U, T, M, Y 3
About JetPrivilege SECTOR CABIN FARE CHOICES BOOKING CLASS TIER POINTS Indian Subcontinent (travel within India, Bangladesh, Nepal & Sri Lanka) Première Saver P 3 Classic I 4 Flex Z, C, J 4 International Economy Light B 1 Deal W, O 1 Saver V, H 1 Classic K, S, Q 2 Flex L, N, U, T, M, Y 3 Première Saver P 3 Classic I 3 Flex Z, C, J 4 First A, F 5 Flat 1 Tier Point is awarded for eligible travel on Jet Airways codeshare flights operated by Other Airline Partners and on Flights marketed & operated by Etihad Airways, Air Serbia and Air Seychelles
About JetPrivilege Tier Miles NETWORK CABIN FARE CHOICES BOOKING CLASS TIER MILES (% of Base JPMiles) Indian Subcontinent (travel within India, Bangladesh, Nepal & Sri Lanka) Economy Light B 25% Deal W, O 25% Saver V, H 50% Classic K, S, Q 75% Flex L, N, U, T, M, Y 125% Première Saver P 100% + 25% Cabin Bonus Classic I 100% + 50% Cabin Bonus Flex Z, C, J 100% + 75% Cabin Bonus International Economy Light B 25% Deal W, O 25% Saver V, H 75% Classic K, S, Q 100% Flex L, N, U, T, M, Y 150% Première Saver P 100% + 50% Cabin Bonus Classic I 100% + 100% Cabin Bonus Flex Z, C, J 100% + 150% Cabin Bonus First A, F 100% + 200% Cabin Bonus The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and destination citypair. Tier Miles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus JPMiles or any other Bonus JPMiles For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetprivilege.com
About JetPrivilege Tier Upgrade 6 month Fast Track upgrade: On a daily basis, DTR looks at Tier Points and Tier Miles earned in the preceding 180 days; offering faster tier upgrades based on frequency and recency of travel 12 month Standard upgrade: On a daily basis, DTR also reviews Tier Points and Tier Miles earned in the preceding 365 days for a tier upgrade Tier upgrade requirement as below: Tier Upgrade 6-month Fast Track Upgrade 12-month Standard Upgrade Tier Points Tier Miles Tier Points Tier Miles BluePlus to Silver 15 22,500 20 30,000 Silver to Gold 30 45,000 40 60,000 Gold to Platinum 45 67,500 60 90,000 Please Note: For upgrading from Blue to BluePlus you just need 1 accrual activity (with airline or non-airline partner) in the last 12 months.
About JetPrivilege Tier Renewal With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier Miles earned in a 12 month time-frame preceding your tier review date: If the 12-month criteria is not met, then the 18-month time-frame will be considered If the 18-month criteria is not met, then the 24-month time-frame will be considered With each increase in time-frame, the DTR reduces the number of Tier Points and Tier Miles, making tier renewal easier. Tier Renewal 12-month criteria 18-month criteria 24-month criteria Tier Points Tier Miles Tier Points Tier Miles Tier Points Tier Miles Platinum 60 90,000 81 121,500 102 153,000 Gold 40 60,000 54 81,000 68 102,000 Silver 20 30,000 27 40,500 34 51,000 BluePlus No Downgrade Visit the Dynamic Tier Review section on jetprivilege.com to calculate Tier Points and/or Tier Miles required for upgrade/renewal.
About JetPrivilege Validity of JPMiles On the last day of each month, the system will review every JetPrivilege Account for an Eligible Activity during the Review Period (the previous 18 months); if there is an Eligible Activity then all JPMiles earned, irrespective of their accrual date, will not expire & will be extended by another month. This cycle of review will be undertaken at the end of every month for a rolling historic 18-month period & as long as a member undertakes an Eligible Activity, the validity of JPMiles for the member will keep getting extended. An Eligible Activity entails: Flying with Jet Airways, Etihad Airways or transacting with any of the programme's 150+ partners Redeeming JPMiles for an Award Flight on Jet Airways or it s airline partners to 1,000+ destinations Redeeming JPMiles for 1,000+ rewards across categories on JetPrivilege Reward Store Note: There will be no change to the validity dates of JPMiles accrued prior to Jun 30, 2018. For e.g. If 100 JPMiles are up for expiry in July 2020, they will be reviewed for expiry basis the new Activity based expiry rule only on Jul 31, 2020 and not before thereby honoring the expiry dates they were marked for.
About JetPrivilege Get rewarded with JPMiles with over 150 Programme Partners JetPrivilege programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, dining, retail, lifestyle, car rental, telecommunication and publishing. Get rewarded with Partner JPMiles and enjoy service benefits. For details please visit the JetPrivilege Partners section on jetprivilege.com Promotional Bonus Avail of limited period Bonus JPMiles offers from Jet Airways and Programme Partners whenever available and add to your JPMiles balance. Purchase JPMiles Top up JPMiles into your JetPrivilege account or another JetPrivilege account. Purchase JPMiles at jetprivilege.com @ Rs.1.25 per JPMile with a minimum purchase of 500 JPMiles and in multiples of 100 thereafter.
Multiple opportunities to get rewarded with JPMiles The JetPrivilege programme offers you multiple opportunities to get rewarded with JPMiles on Jet Airways, Etihad Airways, Air Serbia and Air Seychelles, Jet Airways codeshare flights, flights with Other Airline Partners (OAL) and when availing the services of our Programme Partners. For Distance (Ticketed Point Mileage) less than 500 Miles, JPMiles will be calculated on minimum 500 miles and basis 'Fare Choices' only in case of Jet Airways marketed & operated flights. In case of Jet Airways marketed flights operated by one of our Airline Partners, JetPrivilege members will continue to earn JPMiles as per the Actual Distance Flown (TPM) and basis Fare Choices/Booking Classes For Distance greater than 501 Miles, JPMiles will be calculated as per actual distance flown (TPM) and basis 'Fare Choices' Earnings on Jet Airways marketed and operated flights (9W*/9W) Effective 17 th Aug 2016 Network flown Cabin Fare Choices Booking Class Base JPMiles + Cabin Bonus JPMiles Indian Subcontinent (travel within India, Bangladesh, Nepal & Sri Lanka) Economy Light B 25% Deal W, O 25% Saver V, H 50% Classic K, S, Q 75% Flex L, N, U, T, M, Y 125% Première Saver P 100% + 25% Cabin Bonus Classic I 100% + 50% Cabin Bonus Flex Z, C, J 100% + 75% Cabin Bonus International Economy Light B 25% Deal W, O 25% Saver V, H 75% Classic K, S, Q 100% Flex L, N, U, T, M, Y 150% Première Saver P 100% + 50% Cabin Bonus Classic I 100% + 100% Cabin Bonus Flex Z, C, J 100% + 150% Cabin Bonus First A, F 100% + 200% Cabin Bonus
Multiple opportunities to get rewarded with JPMiles Additional Cabin Bonus Tier Benefit Fare Choice Blue/BluePlus Silver Gold Platinum Cabin Bonus (% of Base JPMiles) - Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) Saver (P) 25% 25% 25% 25% Première Classic (I) 50% 50% 50% 50% Flex (Z, C, J) 75% 75% 75% 75% Cabin Bonus (% of Base JPMiles) International Saver (P) 50% 50% 50% 50% Première Classic (I) 100% 100% 100% 100% Flex (Z, C, J) 150% 150% 150% 150% First Class (A,F) 200% 200% 200% 200% Additional Tier Bonus Tier Benefit Blue/BluePlus Silver Gold Platinum Tier Bonus (% of Base JPMiles)* NA 25% 50% 75% *Tier Bonus JPMiles are only earned on Jet Airways flights, Jet Airways Codeshare flights and on Etihad Airways, Air Serbia and Air Seychelles flights. JPMiles will be credited as per class flown JPMiles will be credited as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade facility and upgrading to class D/R on Jet Airways
Multiple opportunities to get rewarded with JPMiles The following are not eligible for earning of Tier Points or Tier Miles - On Jet Airways: Class D (Redemption/Interline), E (Interline), R and X (Redemption) Bonus JPMiles on e-services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares i.e. G class on Jet Airways. All these features are subject to other terms and conditions Tier Miles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
Multiple opportunities to get rewarded with JPMiles Bonus JPMiles for e-services-online^/ivr Service Blue BluePlus Silver Gold Platinum e-booking services 250 Bonus JPMiles ^Applicable for e-booking services at jetairways.com Bonus JPMiles for e-booking services will be credited as applicable for relevant services Subject to terms and conditions as published on jetprivilege.com
Multiple opportunities to get rewarded with JPMiles Claim JPMiles for your Past Flights Tier Benefit Blue/ BluePlus Silver Gold Platinum Claim JPMiles online through jetprivilege.com Claim JPMiles by contacting the JetPrivilege Service Centre JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time of booking and at check-in with Jet Airways or Programme Partners, and the name in the booking is in the same format as printed on the membership card. However, if there are any Jet Airways missing flights, claim them online Retro credit can be claimed for Jet Airways flights taken in the last 180 days from current date Online retro credit is possible if the check-in system at the departure city is automated. Please contact JetPrivilege Service Centre for updating JPMiles for manual stations In case the member has availed of an upgrade to Première or First Class against vouchers, JPMiles upgrade or any involuntary upgrade done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contact the JetPrivilege Service Centre, should the flight still not reflect in the account. For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment date For any missing partner activities, please contact the JetPrivilege Service Centre with relevant proof of activity (i.e. original or clear photo copy) of: - ticket and boarding pass for Airline Partners and invoices for Non-Airline JPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the account To claim JPMiles online visit the Claim JPMiles section on jetprivilege.com
Redemption of JPMiles Redeem JPMiles Tier Benefit Blue/BluePlus Silver Gold Platinum For Award Flights: Online/Offline/Redeem at JetPrivilege Service centre/ivr/online request form For Reward Store: Online Transfer JPMiles to another account (Rs.200 per block of 500 JPMiles) with a minimum of 500 JPMiles and in multiples of 500 thereon. The minimum requirement for an award travel within India on the shortest route is 5,000 JPMiles Carrier charges will be applicable for all Jet Airways - Award Flight bookings confirmed on or after 17th Aug 16 on a per passenger per segment basis. All JetPrivilege Award tickets are subject to taxes, surcharges, fees and any other charges applicable at the time of issuing the JetPrivilege award ticket. All other Jet airways booking / ticketing rules and existing JetPrivilege Programme rules continue. Effective 20 th Oct 2016, you can book your revenue or redemption ticket on Jet Airways up to 1-hour prior to domestic flight departure and 2:05 hours prior to flight departure for International flights. For details and terms and conditions, on the above features, please visit the Use JPMiles section on jetprivilege.com
JPMiles Upgrade Eligibility for cabin upgrades using JPMiles are now dependent on your membership Tier status and 'Fare Choices' Indian Subcontinent (travel within India, Nepal, Bangladesh & Sri Lanka) Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum X NA NA NA NA Gold X X NA NA NA NA Silver X X NA NA NA NA Blue BluePlus X X NA NA NA NA International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum X X NA Gold X X NA Silver X X NA Blue BluePlus X X NA The Cabin Upgrade Eligibility structure will be effective for bookings done on or after Aug 17, 2016. It will also be applicable in scenarios where a booking is done prior to Aug 17, 2016 but is confirmed after Aug 17, 2016. Moreover, eligibility for Cabin upgrade using JPMiles or Vouchers will depend on the tier of the traveller and not on the tier of the member. Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax if any, will be payable, prior to checkin. Effective 26 th November 2016, JetPrivilege Platinum members can redeem their JPMiles for One-cabin Upgrade when booked in Deal Fare Choices in Economy within the Indian Subcontinent. This benefit could be availed only for travel on or after 26 th November 2016.
Before you travel Effective 20 th Oct 2016, you can book your revenue or redemption ticket on Jet Airways up to 1-hour prior to domestic flight departure and 2:05 hours prior to flight departure for International flights. e-booking services at jetairways.com Online ticketing: Book, pay and print your tickets instantly. IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call centre over a secure IVR, and get your tickets via e-mail, up to 2 hours prior to domestic flight departure and 4 hours prior to flight departure for International flights. Get rewarded with 250 Bonus JPMiles for online ticketing and IVR. e-check-in services* at jetairways.com Web Check-in: Select your seat, print your boarding pass and proceed directly for security check. Kiosk Check-in: New age Kiosks at select airports in India help you select your seat and print your boarding pass at the touch of a screen, when traveling with only hand baggage. *e-services are subject to terms and conditions. For details, please visit jetairways.com
Before you travel Web Check-in timings Class Category Check-in *Domestic flights Check-in International flights Charge First Class All N/A 48 to 2 hours prior departure Free Première All 48 to 1 hour prior departure 48 to 2 hours prior departure Free JetPrivilege Platinum / Gold 48 to 1 hour prior departure 48 to 2 hours prior departure Free Economy JetPrivilege Gold (For booking in - W, O, H, V class) 48 to 12 hours prior departure 48 to 12 hours prior departure Paid All other guests 48 to 12 hours prior departure 48 to 12 hours prior departure Paid All guests 12 to 1 hour prior departure 12 to 2 hours prior departure Free Counter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutes The boarding pass must be stamped at the airport check-in counter Available only on Jet Airways marketed and operated flights and not codeshare flights Kiosk Check-in timings Kiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departure Kiosk Check-in facility is available only on Jet Airways flights (9W code) marketed and operated flights and not codeshare flights
Reservations and cancellations Guaranteed reservations up to 24 hours prior to flight departure on a full fare Economy ticket for flights within India Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum X X X X NA NA NA NA Gold X X X X NA NA NA NA Silver X Blue BluePlus X There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil this The benefit can be availed only when eligible member is booked on Y and M classes on Jet Airways flights and when booked on W and Y booking classes on Jet Airways flights operated under S2 code.
Reservations and cancellations Seat Select Charges waived off Seat Select: Guests can pre-reserve their favourite seat in Economy for a charge on select Jet Airways flights within the Indian Subcontinent and on International routes. For information on Seat Select facility, please click here Eligibility to enjoy a waiver on the Seat Select charges on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member. Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) & International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (A, F) (W, O) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum NA NA NA NA Gold X X X NA NA NA NA Silver X X X X X NA NA NA NA Blue BluePlus X X X X X NA NA NA NA
Reservations and cancellations Cancellation fees waived off Effective 17th August 2016, eligibility to enjoy a waiver on the Cancellation Fees on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member. Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (A, F) (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum X X NA Gold X X X X X X X NA Silver X X X X X X X NA Blue BluePlus X X X X X X X NA International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex First (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum X X Gold X X X X X X X Silver X X X X X X X Blue BluePlus X X X X X X X Note: The above waivers are allowed only for the eligible member's bookings. These revisions will be effective for any cancellations made on or after Aug 17, 2016, and are limited only to eligible Jet Airways flights.
Reservations and cancellations Please note: The eligibility for this waiver is dependent upon the Tier of the member travelling on the booking to be changed. The applicable Jet Airways flights are determined by Jet Airways as per the current rules in effect. In case when multiple segments are booked on different Fare Choices in a single PNR, the most restrictive policy will apply. The waiver includes cancellation charges levied on tickets issued against eligible Fare Choices towards: Revalidation of the ticket Refund of the ticket Reissue of the ticket The waiver does not include No Show & Gate No Show Charges. To avail of this benefit, JetPrivilege Platinum membership number must be updated in the PNR at the time of making the bookings on Jet Airways. Anytime Change Fee Benefit Eligibility to enjoy a waiver on Anytime change fees on eligible Jet Airways flights will be based on the 'Fare Choices' and the tier of the member. Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) & International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum X X Gold X X X X X X Silver X X X X X X X Blue BluePlus X X X X X X X (A, F) Note: The above waivers are allowed only for the eligible member's bookings and only for 1 change per booking. All subsequent changes will be as per the charges for the respective 'Fare Choices'. These revisions will be effective for any changes made on or after Aug 17, 2016, and are limited only to eligible Jet Airways flights. In case when multiple segments are booked on different Fare Choices in a single PNR, the most restrictive policy will apply.
At the airport Tier Benefits Blue/BluePlus Silver Gold Platinum Check-in at Dedicated Counters^^ X X Priority Stand-by at airport X Priority Baggage Tagging ## X X ## Priority Bag Tagging benefit will be available only on flights where the point of origin is operated by Jet Airways. This benefit will not be available in case of Interline travel / Codeshare partners, expect where explicitly stated ^^Applicable at airports with dedicated check-in counters. At all other airports, JetPrivilege Platinum, Gold and Silver members can check-in at our Première counters. JetPrivilege Silver members can utilize dedicated check-in only at metro stations in India, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru. Dedicated check-in for JetPrivilege Silver members at other Indian Airports is not available. JetPrivilege Co-brand Card Holders will enjoy dedicated check-in only for flights within India. Co-brand Card Holders can utilize this facility only at metro stations in India, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru. Dedicated check-in for Co-brand Card Holders at other Indian Airports is not available. Applicable on 1. Jet Airways American Express Platinum Credit Card 2. JetPrivilege HDFC Bank Diners Club Credit Card 3. JetPrivilege HDFC Bank World Credit Card 4. Jet Airways ICICI Bank Sapphiro Credit Cards 5. Jet Airways IndusInd Bank Odyssey Credit Cards Effective May 17, 2018, JetPrivilege Platinum, Gold members, Co-brand Card Holders, Etihad Guest members & guests availing Priority Advantage will be able to checkin at any of our Première counters at the airport. JetPrivilege Silver members will now require to use our Economy counters for check-in. To reduce wait time at airport counters, guests travelling with cabin baggage only are encouraged to use web or kiosk check-in and head straight to security to continue boarding.
At the airport Baggage Allowance Cabin Baggage Allowance (On Boeing Flights) Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) & International Economy Première Light Deal Saver Classic Flex Saver Classic Flex First Platinum Gold Silver Blue BluePlus (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) 10 kgs 10 kgs 10 kgs 10 kgs 7 kgs 10 kgs 7 kgs 10 kgs (A, F) Additional baggage allowance is not allowance is not applicable on ATR/Partner Airlines/codeshare/international flights. Additional Checked-in Baggage Allowance JetPrivilege Platinum, Gold & Silver members and members holding eligible JetPrivilege co-brand cards can continue enjoying complimentary excess baggage of up to the following revised allowances on all 'Fare Choices' except in case of bookings in Light & 'Deal' Fare Choices in Economy where only Platinum members will enjoy complimentary baggage allowance. When travelling on Jet Airways marketed and operated flights and Jet Airways flights operated under the S2 code. JetPrivilege Platinum, Gold & Silver members and members holding eligible JetPrivilege co-brand cards can continue enjoying complimentary excess baggage of up to the following revised allowances on all booking classes except in the case of bookings in B, W and O booking classes in Economy, when traveling on Jet Airways codeshare flights operated by Etihad Airways and Air Seychelles.
At the airport Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum 15 kgs 15 kgs 15 kgs 15 kgs 15 kgs 20 kgs 20 kgs 20 kgs NA Gold X X 10 kgs 10 kgs 10 kgs 15 kgs 15 kgs 15 kgs NA Silver X X 5 kgs 5 kgs 5 kgs 10 kgs 10 kgs 10 kgs NA Blue BluePlus X X X X X X X X NA Co-Brand card holders X X 5 kgs 5 kgs 5 kgs 10 kgs 10 kgs 10 kgs NA (A, F) The above baggage allowance is not applicable for JetPrivilege Silver members and Co-brand Card holders, when travelling on flights operated on ATR aircrafts. Eligible Co-brand Cards include Jet Airways IndusInd Bank Odyssey Credit Card Holders / JetPrivilege HDFC Bank Diners Club Credit Cardholders/ JetPrivilege HDFC Bank World Credit Cardholders / Jet Airways ICICI Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Card For our JetPrivilege Platinum / Gold / Silver members who are also eligible Co-brand Credit Cardholders, only the higher of the two allowances will apply. For example: If a JetPrivilege Platinum member is also an eligible Co-brand Cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs, when travelling in Première. Excess baggage allowance will not be applicable on Partner Airlines / codeshare / international flights. Effective 26 th November 2016, JetPrivilege Platinum members can redeem their JPMiles for One-cabin Upgrade when booked in Deal Fare Choices in Economy within the Indian Subcontinent. This benefit could be availed only for travel on or after 26 th November 2016.
At the airport Baggage Allowance Sales effective June 15, 2018 and travel effective July 15, 2018, we are revising the Baggage Allowance in the Domestic Sector. The allowance will now be based on the per piece (PC) concept. Domestic Economy Première Light Deal Saver Classic Flex Saver Classic Flex Tier (L, N, U, T, (B) (W, O) (V, H, X) (K, S, Q) (P) (I) (Z, J, C) M, Y) Platinum 2PC total of 30 Kgs 2PC total of 50 Kgs Gold 1PC/15 Kgs 1PC/15 Kgs 1PC/25 Kgs 2PC total of 46 Kgs Silver 1PC/15 Kgs 1PC/15 Kgs 1PC/20 Kgs 2PC total of 40 Kgs Co-Brand 1PC/15 Kgs 1PC/15 Kgs 1PC/20 Kgs 2PC total of 40 Kgs Blue BluePlus 1PC/15 Kgs 2PC total of 30Kgs Additional baggage allowance will also be applicable for Etihad Guest - Platinum, Gold & Silver members traveling on Jet Airways International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (A, F) (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum 20 kgs or 1 pc @ 23 kgs 20 kgs or 1 pc @ 32 kgs NA Gold 15 kgs or 1 pc @ 23 kgs 15 kgs or 1 pc @ 32 kgs NA Silver 10 kgs or 1 pc @ 23 kgs 10 kgs or 1 pc @ 32 kgs NA Blue BluePlus X X X X X X X X NA In cases where the journey involves a combination of Domestic & International sectors, excess baggage allowance will be as per the International entitlements.
Note: These revisions will be effective for travel on or after 17 th Aug'16 and are limited to Jet Airways marketed and operated flights and on Jet Airways marketed S2 operated flights and Jet Airways marketed Etihad Airways and Air Seychelles flights. Lounge access JetPrivilege Platinum and Gold members can continue enjoying complimentary lounge access for self when travelling on eligible Jet Airways flights. However, for travel within the Indian Subcontinent, Platinum and Gold tier members will not be eligible for complimentary lounge access in case of bookings made on Light & 'Deal' Fare Choices in Economy. What's more, JetPrivilege Silver tier members starting their journey or transiting through Abu Dhabi can now also enjoy Complimentary lounge access at Abu Dhabi for self only when traveling on eligible Jet Airways flights. Please Note: Complimentary lounge access benefit is basis the tier and Fare Choices booked when travel is on Jet Airways marketed and operated flights and Jet Airways flights operated under the S2 code. When travel is on Jet Airways Codeshare flights operated by Etihad Airways and Air Seychelles, the lounge access benefit is based on the Membership Tier and Booking class. At the airport Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (A, F) (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum X X Self Only Self Only NA Gold X X Self Only Self Only NA Silver NA Self Only NA Blue BluePlus NA Self Only NA Effective March 1, 2017 access to airport lounges at Colombo, Dhaka and Kathmandu airport will be available only for guests travelling in Première on a full fare ticket. Guests travelling in Economy or availing airport upsells, online upgrades, JetPrivilege vouchers or Upgrade using JPMiles for travel in Première will be unable to access the lounge. International
Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum Self Only Self Only Gold Self Only Self Only Silver Self only at Abu Dhabi Self Only Blue BluePlus NA Self Only Note: These revisions will be effective for travel on or after 17 th Aug'16 and are limited to Jet Airways marketed and operated flights & Jet Airways marketed S2 operated flights. Other Benefits Other Benefits Blue/BluePlus Silver Gold Platinum Claim JPMiles for your Past Flights (Online/Service Centre) Purchase JPMiles (Rs. 1.25 per JPMiles) Transfer JPMiles (Rs. 200 per block of 500 JPMiles) JetPrivilege account updates online
Baggage Tags NA NA 2 2 First Flight Bonus: 250 JPMiles X X X Non-Expiry of JPMiles X X X JetPrivilege account updates - online/sms Other Benefits Upgrade Vouchers Eligibility for a one-cabin upgrade using Upgrade Vouchers are now dependent on your membership Tier status and 'Fare Choices'. The number of vouchers required for a one-cabin upgrade will continue to be based on the travel distance (TPM). Usage of Upgrade Vouchers is prohibited while travelling on Award Tickets, which includes booking class X, D and R. Blue/BluePlus Silver Gold Platinum Number of Upgrade Vouchers given NA 1 3 5
Indian Subcontinent (travel within India, Bangladesh, Nepal and Sri Lanka) Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) (A, F) Platinum X NA Gold X X X NA Silver X X X NA Blue BluePlus X X X NA Please Note Effective 26 th November 2016, JetPrivilege Platinum members can redeem their JPMiles for One-cabin Upgrade when booked in Deal Fare Choices in Economy within the Indian Subcontinent. This benefit could be availed only for travel on or after 26 th November 2016. Other Benefits International Economy Première First Light Deal Saver Classic Flex Saver Classic Flex (A, F) (B) (W, O) (V, H) (K, S, Q,) (L, N, U, T, M, Y) (P) (I) (Z, J, C) Platinum X X NA Gold X X X NA Silver X X X NA Blue BluePlus X X X NA
Please Note the Cabin Upgrade Eligibility structure will be effective for bookings done on or after Aug 17, 2016, irrespective of the Terms & Conditions printed on any voucher that a member may currently hold. It will also be applicable in scenarios where a booking is done prior to Aug 17, 2016 but is confirmed after Aug 17, 2016. Moreover, eligibility for Cabin upgrade using JPMiles or Vouchers will depend on the tier of the traveller and not on the tier of the member. To get your upgrade: Call Jet Airways Reservations at least 15 hours prior to your flight Request upgrade a) If available, will be confirmed immediately. Provide the voucher number and expiry date b) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list yourself for the Upgrade. At check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s) Please arrive at the airport at least 60 minutes prior to departure for flights within India and 4 hours prior departure for international flights. Proceed to the Première check-in counter and present the correct upgrade voucher(s). Other Benefits Please note: Valid on single, one-way, direct, non-stop Jet Airways marketed and operated domestic and international flights and on codeshare flights within India. Not applicable on Airline Partners, international codeshare flights and on documents issued by other airlines Voucher can be used by the member or transferred to anyone by the member In case of through-flights with enroute stops, the upgrade will be offered if the seating in the next class of service can be confirmed for all segments of the flight, at the time of offering the upgrade. (In case of different flight numbers, multiple vouchers will be required) Voucher upgrade is subject to capacity and class controls
Lost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value and cannot be sold in exchange for any financial consideration. JPMiles will be credited as per the original booked class Members not listed, may not be accommodated at departure Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax if any, will be payable, prior to check-in The revised eligibility structure for cabin upgrade vouchers is applicable for any booking confirmed from 17 th August 2016 onwards irrespective of the Terms & Conditions printed on any voucher that the member may currently hold. Benefits for Members travelling on Award Tickets / Redemption Tickets All JetPrivilege members travelling on award tickets will be entitled to the above mentioned benefits as per Saver Fare Choices when booked on X class in Economy and D class in Première. Guests will be entitled to benefits based on their personal tier status and not based on the status of the JetPrivilege member whose JPMiles have been used for redemption. JetPrivilege members travelling on award tickets in First cabin continue to enjoy all benefits as per the First cabin. Other Benefits JetPrivilege account updates through SMS Send an SMS to 56388 JPMiles Balance JPBAL <space> JetPrivilege Number Mileage Expiry details JPEXP <space> JetPrivilege Number
Current Tier status JPTIER <space> JetPrivilege Number Tier Review Date JPREV <space> JetPrivilege Number To get a list of all the above service codes JP Available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege membership account. In case the mobile number has changed, members can update the profile at jetprivilege.com or call the JetPrivilege Service Centre Dedicated Customer Service Centre Our Guest service executives will assist you with programme related information. For contact details, please visit the Contact Us section at jetprivilege.com
Benefits with Etihad Airways, Air Serbia and Air Seychelles Effective 4 th Oct 16 JetPrivilege members travelling with Etihad Airways, Air Serbia and Air Seychelles, will enjoy standardised membership benefits & privileges. As a member you can also earn and redeem JPMiles on domestic and international flights no matter which partner you fly Benefits on flying with Etihad Airways, Air Serbia and Air Seychelles and Jet Airways Codeshare Flights operated by Etihad Airways and Air Seychelles Benefits Blue/BluePlus Silver Gold Platinum Priority Check-in NA NA Excess Baggage Economy NA Weight concept: 10 kg; Piece concept: 1pc@23 kg Weight concept: 15 kg; Piece concept: 1pc@23 kg Weight concept: 20 kg; Piece concept: 1pc@23 kg Allowance^ Première NA Weight concept: 10 kg; Piece concept: 1pc@32 kg Weight concept: 15 kg; Piece concept: 1pc@32 kg Weight concept: 20 kg; Piece concept: 1pc@32 kg Priority Bag Tagging# NA NA Lounge Access (self only)** NA Applicable at AUH Priority Boarding NA NA Activity Counted towards Tier Status Tier Bonus JPMiles NA 25% 50% 75% ^Baggage Allowance is based on piece and weight concept and is dependent on the airline and destination. **Effective March 1, 2017 access to airport lounges at Colombo, Dhaka and Kathmandu airport will be available only for guests travelling in Première on a full fare ticket. Guests travelling in Economy or availing airport upsells, online upgrades, JetPrivilege vouchers or Upgrade using JPMiles for travel in Première will be unable to access the lounge.
Applicable Lounges when flying with Etihad Airways and Jet Airways Codeshare Flights operated by Etihad Airways Lounge access is for members (self) only & at eligible Etihad Airways lounges. Please click here to view complete details of eligible lounges when travelling on flights operated by Etihad Airways. Applicable Lounges when flying with Air Seychelles and Jet Airways Codeshare Flights operated by Air Seychelles (SEZ) Seychelles: Sallon Vallee De Mai (AUH) Abu Dhabi: 1. Etihad Business Class Lounge 2. Al Reem Lounge (For JetPrivilege Silver members) (CDG) Paris, Charles De Gaulle: Etihad Lounge (TNR) Antananarivo, Madagascar: MD lounge (BOM) Mumbai: Airport Authority Lounge (JNB) Johannesburg: Shongololoo Lounge (MRU) Mauritius: MK Business Class Lounge Applicable Lounges when flying with Air Serbia (BEG) Belgrade: Air Serbia Business Lounge
With Programme Partners Our Programme Partners include some of the world s leading names in airlines, hotels, finance, lifestyle, car rental, publishing, dining, retail and telecommunication. For details, please visit the Partners section at jetprivilege.com. Earn JPMiles Tier Benefit Applicable on Blue/BluePlus Silver Gold Platinum Get rewarded with JPMiles On over 150 air and non-air programme partners Redeem JPMiles Tier Benefit Applicable on BluePlus Silver Gold Platinum Redeem at JetPrivilege Service Centre/request online All Airline Partners & on JetPrivilege Reward Store The information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetprivilege.com