THAILAND - INDONESIA - SRI LANKA - VIETNAM - INDIA 4 5
TABLE OF CONTENT 04 06 08 10 11 12 14 16 18 20 22 24 26 28 Destination Management Our Locations Our Services Our Personality Our responsibility Online Booking Engine Company Milestones Thailand Indonesia Vietnam Sri Lanka India Partners Contacts 2 3
DESTINATION MANAGEMENT Go Vacation has got 18 offices in all major tourist destinations in its 5 countries, Thailand, Indonesia, Sri Lanka,Vietnam and India. With over 500 expatriate and local travel professionals looking after nearly 385,000 travellers creating more than 1,5 million room nights annually. Our Philosophy is to combine the most comprehensive selection of vacation opportunities with a friendly, efficient and personal service in tune with the desires of our guests. Our clients include some of the largest tour operators, as well as specialists, seeking tailor-made itineraries presenting the best of everything Thailand, Indonesia, Sri Lanka, Vietnam and India have to offer. Go Vacation s dedicated staff are always on hand locally to ensure the quality of its services and that all visitors enjoy every element of their stay. 555 385,000 1,540,000 Staff Travellers per year Overnights per year 4 5
LOCATIONS Thailand Indonesia Vietnam BANGKOK BALI HO CHI MINH PHUKET KHAOLAK KOH SAMUI HUA HIN LOMBOK JAKARTA YOGYAKARTA HANOI PHAN THIET DANANG Sri Lanka COLOMBO India GURGAON 6 7
Contracting Quality Control Groups and MICE A La Carte SERVICES Our efficient purchasing managers negotiate market specific contracts, competitive rates and guaranteed allotments. We have close, long-term relationships with thousands of properties Our high experienced local representatives ensure the quality of all our services in taking care of guests, backed up by comprehensive liability, licensing and insurance. Our experienced Groups and Events team has well established repu tation for creative thinking and efficiency in planning and organizing original and stylish events. Our dedicated Travel Consultants design and organize a limitless choice of itineraries and create customised plans to fulfil the desires of all guests. Special Interest Tour Aviation Services Cruises Operations Responsible & Sustainable Our extensive range of specialized itineraries includes Honeymoon & Wedding plans, Family packages, Golf, Diving, Adventure and Interactive arrangements. Our Aviation Depart - ment acts as passenger handling and general sales agent for airlines, including airport sales and ticketing. Our range of services for visiting premium cruise ships includes passenger handling, airport transfers and shore excursions. We have been awarded as Travelife Partner in recognition of our longterm efforts in promoting Sustainability and Corporate Social - Responsibility. 8 9
OUR PERSONALITY As a leading destination management company our mission is to fulfil the needs and desires of our clients with a comprehensive service linking travellers to all elements of our industry. Our core values The guiding principles and objectives of our group of companies are to achieve and demonstrate: 10 Integrity in everything we do Inspiration & innovation Emphasis on quality & value Mutual trust with partners Originality in programme creation Maximum efficiency and expertise Client service & reliability Dedication to staff training Promotion of sustainable tourism Close community relations Efficient use of advanced technology RESPONSIBLE TOURISM Go Vacation has been awarded as Travelife Partner in recognition of their long-term efforts in promoting Sustainability and Corporate Social Responsibility. Our sustainability policy must minimize all negative effects on the natural and social environment. We support all business partners towards more sustainability and create more sustainability awareness among our guests. 11
ONLINE BOOKING ENGINE Check your rates online or book your hotel with instant confirmation Features: Filter functions for hotel search Instant confirmation Book hotels and services Real-time pricing View and amend bookings Client Documentation Online hotel tariff Automated Tariff Notification Invoices Statement of account Payment gateway XML compatibilty 12 13
COMPANY MILESTONES 1987 2007 2010 Go Vacation founded - under the name LTU Asia Tours Ltd. In 2007 Go Vacation opened its operation in Indonesia with offices in Bali, Lombok and Java. This was a joint venture with a local partner who has been successfully operating under the brand Go Vacation Indonesia since 1993. In 2010 Go Vacation opened 2010 its operation in Sri Lanka with an office in Colombo. 2016 2017 TODAY In 2016 Go Vacation opened its operation in Vietnam with offices in Ho Chi Minh, Hanoi and Phan Thiet. In 2017 Go Vacation opened its operation in India with offices in Gurgaon and subagents countrywide Today Go Vacation has got offices in Thailand, Indonesia, SriLanka, Vietnam and India 14 15
Head Office Bangkok Founded 1987 Branch Office Koh Chang, Hua Hin, Koh Samui, Krabi, Phuket and Khao Lak Agents 184 Employees 265 Rooms 1.000.000 TOP Clients Meier s Weltreisen, Dertour, AIDA Cruises,Schauinsland Reisen, Jahn Reisen Specific Features Centralized Hotel Contracting And Allotement Control 16 THAILAND Passengers 200.000 Languages English, German, French, Spanish, Italian, Russian, Mandarin, Japanese & Korean 17
Head Office Bali Branch Office Lombok, Yogyakarta and Jakarta Founded 1993 Agents 102 Employees 170 Rooms 320.000 Passengers 55.000 TOP Clients Meier s Weltreisen, Dertour, Jahn Reisen, ITS Reisen, Schauinsland Reisen Specific Features All guides are employed and trained inhouse - Own office at Bali International Airport Languages English, German, French, Spanish, Italian, Russian, Mandarin INDONESIA 18 19
Head Office Ho Chi Minh City Branch Office Hanoi, Phan Thiet and Danang Founded 2016 Agents 5 Employees 35 TOP Clients MWR, DER, Kuoni, Jahn Reisen and Sun Hotels VIETNAM Rooms 90.000 Passengers 15.000 Specific Features Joint Venture With Buffalo Tours Languages English, German, French and Turkish 20 21
Head Office Colombo Branch Office - Founded 2010 Agents 52 Employees 45 TOP Clients MWR, DER, Kuoni, Jahn Reisen and Sun Hotels Rooms 140.000 Passengers 30.000 Specific Features Joint Venture With Jetwings Languages English, German, French SRI LANKA 22 23
Head Office Gurgaon, Haryana Branch Office 1 Founded 2017 Agents 12 Employees 40 TOP Clients Jules Verne, Travel Lab SAS, Der Touristik, Adventure Specialist INDIA Rooms 42.000 Passengers 8.500 Specific Features Joint Venture With Rewe Languages English, German & French 24 25
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Chartered Square Building 152 North Sathon Road, Silom, Bangrak, Bangkok 10500,Thailand T +66 2 267 1202-4 F +66 2 267 1154 info@go-vacation.com 4 Jalan Bypass Ngurah Rai No. 7 Sanur 80227, Bali, Indonesia T +62 361 286 333 F +62 361 286 092 sales@govacation-indonesia.com Jetwing House II (5th & 6th Floor) 46/21 Navam Mawatha Colombo 00200, Sri Lanka T +94 11 487 44 44 F +94 11 238 11 97 info@govacation-srilanka.com Central Park Building, 3A Floor, 208 Nguyen Trai Street, Pham Ngu Lao Ward, District 01, Ho Chi Minh City, Vietnam T +84 28 3925 1977 F +84 28 3925 1987 info@govacation-vietnam.com - Tower B, Delta Square, M.G. Road, Sector 25, Gurgaon 122001, Haryana, India T +91 124 470 3555 F +91 124 456 3100 info@govacation-india.com 5