PRM SAC SOCIETA AEROPORTO CATANIA

PRM SAC SOCIETA AEROPORTO CATANIA

PRM HISTORICAL TIME SERIES 90.000 80.000 77146,11 70.000 60.000 50.000 40.000 40496 46229 51407 51874 54652 58491 59776 63827 69501 30.000 20.000 10.000 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Precise planning is not possible for the PRM service, the core of which is passenger assistance, as it has a constant non-booked share that fluctuates between 30% and 33%. In 2017, the PRM service provided assistance to a total of 69,501 arriving and departing passengers, of which not booked as shown below. PRM 2017 22206 47295 P NP

This phenomenon persists despite the awareness-raising campaigns promoted by the Operator, including: - the preparation and printing in 2017 and 2018 of 10,000 flyers that provide clear and exhaustive information about the PRM service and are distributed at check-in counters; - the launch of an information campaign on the main social media profiles managed by SAC on the accessibility of PRM services; - the verification through the Quality Service and Fixed Resource Coordination of the SITA addresses and messages transmitted by airlines relating to the presence of arriving or departing PRMs(PAL, CAL, PSM). It cannot be denied that the lack of PRM bookings entails a high degree of unpredictability in planning work and the resulting management of resources. This phenomenon also reflects a general trend identified in other airports and other periods. The presence from month to month of such a high proportion of departing or arriving PRMs with no prenotification makes it possible only to develop forecasts that have a high degree of approximation, since more than being founded on definite information, they are confirmed only in the historical series of previous years, with substantial effects on peaks and valleys in the services requested. However, the 2017 outcomes regarding the performance of operators and the Service were very satisfactory, with satisfaction values between 97.6% and 99.7% with respect to the issues surveyed such as comfort in the airport, interpersonal and behavioural aspects, information and communication, efficiency and personal safety.

PRM ASSISTANCE AND TRAFFIC VOLUMES 1,45 1,40 1.40 1,35 1,30 1,25 1.28 1.29 1,20 1,15 1.16 1,10 1.11 1.07 1,05 1 1,00 1 2015 2016 2017 2018 PRM PAX

As regards the indicators relating to PRM boarding/deboarding performance with/without prenotification, forecasts for 2018 are impacted by the infrastructural limits of the Terminal (limitation of spaces and reduced number of fingers) in light of growth in passenger traffic in general and PRM traffic in particular. In September, there was a 12.94% increase in the total number of PRMs between 2017 and 2018; so it is possible to presumegrowthof11%in2018,ofwhichroughly1/3nb. CDS Timing 2015 Objectives 2015 Result 2016 Objective 2016 Result 2017 Objectives 2017 Results 2018 Objectives Departures B 12' 12' 12' 12' 12' 12' 11'50'' Departures NB 13' 13' 13' 13' 13' 14' 14' Arrivals B 10' 9' 10' 9' 9'50'' 9'50'' 9'40'' Arrivals NB 17' 12' 15' 13' 15' 17' 17'

Costs eligible for inclusion in the Fontanarossatariff Scalo Aeroporto Catania Fontanarossa Final Balance regulatory 2017 Forecasts 2019 Inflation (2018+2019) 2,2% Staff Price 1.998.417 2.042.621 Consumables 45.784 46.797 Ordinary maintenance 150.786 154.121 Utilities and cleaning 125.946 128.732 Services from third parties (New convention PRM employees) 2.192.700 3.258.671 Professional services 141.146 144.268 Third party goods enjoyment 1.171.071 1.196.975 General Expenses and Insurance 398.818 407.640 Depreciation 187.139 191.279 Irap on labor costs 1.665 1.702 Cost of Capital 101.863 104.116 Recovery (Surplus)/ Deferred Years Previous - 1.965.242 Total Costs 6.515.336 9.642.165 Total Pax Paying 4.536.490 4.995.500 Equal balance without recovery of previous years 1,44 1,54 Equilibrium balance with recovery of previous years 1,93 (Deficit)/Surplus 2017 2019 Rate applied 01/01-11/25/2017 (1) 0,98 1,93 Paying Pax 01/01-25/11/2017 (2) 4.119.154 4.535.937 Revenue 01/01-25/11/2017 (3=2*1) 4.036.771 8.755.131 Rate applied 26/11-31/12/2017 (4) 1,23 1,93 Paying Pax 26/11-31/12/2017 (5) 417.336 459.563 Revenue 26/11-31/12/2017 (6=5*4) 513.323 887.034 Overall turnover (7=3+6) 4.550.094 9.642.165 (Surplus)/Deficit on 31/12/2017 1.965.242 - The fees for the PRM service at the Fontanarossa airport are quantified annually on the basis of eligible costs and the estimated passenger volume for the reference tariff year, in addition to any positive/negative balance from the verification of actual values (regulated revenues less eligible costs, given the traffic values accounted for in the previous year). This tariff updating method is aligned with the provisions of Art. 8 of EC Regulation 1107/2006. Themaincostitemsaregivenbythe SAC personnel cost relating to ambulift drivers, coordinators of the service to be provided, the share of the labour cost attributed indirectly pro-rata or for CIPE purposes by certified regulatory accounting Cost of the third-party services relating to PRM operators provided previously by the Red Cross and in part by SAC Service then entirely by SAC Service TheshareoftheConcessionfeerelating toprmrevenues(useofthirdparty assets) Increases in cost between the year for which actual data are available and the forecast year are due to the application of the planned inflation rate and the new agreement that assigns the entire project to SAC Service, as it is no longerpossibletousetheredcrosstocarryouttheservice. In 2019, the purchase of 3 new ambulifts is expected to guarantee better service levels. This cost will be accounted for in future tariff revisions. On the basis of the currently available 2019 traffic forecast, the balance to cover eligible costs is identified as a unit fee equal to 1.33/pax(excluding the recovery from previous years). The start of SAC Service activities in place of the Red Cross, which began already in 2017, resulted in an increase in costs and a deficit between costs incurred and revenues of - 1,965 thousand. The application of the adjustment for the recovery of costs incurred in 2017 results in a balance fee of 1.73/departing pax. 7