GOLDEN OPPORTUNITY: Timeshare Meets Asia A T H O C C O N F E R E N C E 2 0 1 8 1
Jonathan Mills Managing Director, RCI APAC & DAE Global Jonathan Mills is the Managing Director for RCI s Asia Pacific and India regions, a subsidiary of Wyndham Worldwide Corporation, and the global leader in vacation exchange with more than 4,300 affiliated resorts in approximately 110 countries. Mills is a member of RCI s senior leadership team, leading the execution of strategic priorities across the Asia Pacific and India markets. He plays an instrumental role in driving business growth and delivering on-going value to both RCI members and affiliates in this thriving region. Effective 1 March, 2018, Mills is responsible for the leadership and strategy of DAE s business globally. Mills previous experience includes a decade-long tenure with InterContinental Hotels Group (IHG), where he most recently served as Head of Operations for Holiday Inn Express and IHG Shared Services based in Bangkok, Thailand. During his 25 year career, he has also worked for renowned companies such as Forte & Le Méridien Hotels and Resorts, Sodexho Prestige and Hilton International. Mills is the Vice President of the Asia Pacific Resort Development Organization (APRDO) and Director of the Australia Timeshare and Holiday Ownership Council Limited (ATHOC). He also sits on the board of the New Zealand Holiday Ownership Council (NZHOC). A T H O C C O N F E R E N C E 2 0 1 8 2
Golden Opportunity: Timeshare Meets Asia Asia is one of the fastest-growing tourism regions in the world. Outbound travel will soon make it the largest travel market. How can the Pacific timeshare industry tap into this area and thrive? A T H O C C O N F E R E N C E 2 0 1 8 3
Joseph Hickman Vice President / Executive Director Interval International Asia Pacific Joe Hickman resides in Singapore and has held the position of vice president / executive director for Interval International Asia Pacific for 16 years. He has responsibility for implementing business development activities for Interval Asia-Pacific, including affiliating resorts with Interval International's global network, developing and directing sales and resort marketing strategies, as well as managing developer client relationships. Hickman has lived and worked in Asia Pacific for 35 years and has spent his entire professional career in the hospitality and timeshare industries. He has worked for Westin, Shangri-La and Conrad Hotels in Asia Pacific and served as corporate director for vacation ownership for Hilton Hotels, being part of the team that pioneered Hilton's entry into the timeshare industry. Prior to joining Interval, he was the Executive Director for RCI Asia Pacific. Hickman is a member of all the timeshare related organizations in the region and serves on a variety of industry boards including the Timeshare Associations of Australia, Singapore, Thailand, Malaysia and Asia Pacific Resort Development Organization. A T H O C C O N F E R E N C E 2 0 1 8 4
Interval International Asia Pacific Interval International operates membership programs for vacationers and provides valueadded services to its developer clients worldwide. Based in Miami, Florida, the company has been a pioneer and innovator in serving the vacation ownership market since 1976. Today, Interval's exchange network comprises nearly 3,200 resorts in over than 80 nations. Through offices in 15 countries, Interval offers high-quality products and benefits to resort clients and about 2 million families who are enrolled in various membership programs. Interval is an operating business of ILG (Nasdaq: ILG), a leading global provider of professionally delivered vacation experiences. Interval provides its members vacation owners from around the world with comprehensive exchange services and a variety of other exciting benefits that offer value and convenience at home and on the road. Membership is limited to owners at Interval-affiliated resorts. And while the properties are not owned or managed by Interval International, they all must meet Interval's criteria for quality. A T H O C C O N F E R E N C E 2 0 1 8 5
Craig Wood Chief Executive Officer, Accor Vacation Club Craig Wood is the Chief Executive Officer for Accor Vacation Club responsible for the growth and strategic direction of both Australia and Asia Club operations. During his 11 years with the company, Wood has been responsible for the integration of the Accor Vacation Club business into the AccorHotels Asia Pacific network, numerous property acquisitions as well as a widely respected resort refurbishment program. Wood commenced his career in the timeshare industry 28 years ago in Europe and has held a number of senior positions within the vacation ownership industry spanning across the Indian Subcontinent, Middle East, Africa and South East Asia region before settling with his family in Australia in 2007. Wood holds a position on the Accor Hotels Pacific Leadership Team and is also a proud Director of the Australia Timeshare and Holiday Ownership Council. A T H O C C O N F E R E N C E 2 0 1 8 6
Est. 2000 24 Club Properties Est. 2007 2 Home Club Properties OVER 33,000 Member Families in the Asia Pacific Members have access to over 650 Accor Hotels across the Asia Pacific and Accor Loyalty Reward Program Benefits
Kieran Mckenna Senior Vice President, Sales and Field Marketing Wyndham Destinations Asia Pacific Kieran McKenna began his role as the Vice President of Sales for Wyndham Vacation Resorts Asia Pacific (now Wyndham Destinations Asia Pacific) in 2013. In this role, Kieran leads a team of more than 400 sales employees located at Wyndham Corporate Centre on the Gold Coast, as well as a further 17 sales sites spread across Australia, New Zealand, Fiji, Thailand and Indonesia. Kieran has a clear passion for sales and the vacation ownership industry. He has had an impressive career that has seen him progress through the sales ranks in various roles including Sales Representative, Sales Manager, Project Director and, most recently, Regional Sales Director. He has also been recognised for his outstanding sales achievements with numerous company awards, including President s Club, the company s most esteemed sales accolade. Kieran s extensive experience and in-depth knowledge of the company, product and programs, makes him a highly effective sales leader. Kieran has enjoyed a successful career within the vacation ownership industry, previously working for Accor as the Regional Sales Manager and Marriott Vacation Club International as the Executive Sales Manager. A T H O C C O N F E R E N C E 2 0 1 8 8
Wyndham Destinations Asia Pacific Established 2000 Established 2015 2 vacation clubs; closed to 60,000 vacation owners across South Pacific and South East Asia 31 properties across Australia, New Zealand, Fiji, Thailand, Indonesia and Hawaii. Mixed-Use Model Corporate Offices: Gold Coast, Australia Singapore Clark, Philippines Shanghai, China A T H O C C O N F E R E N C E 2 0 1 8 9
The Asia Region A T H O C C O N F E R E N C E 2 0 1 8 10
Tourism Statistics for Asia Pacific Africa 1% Middle East 4% Americas 5% Europe 12% Asia & Pacific 78% Outbound travel from Asia Pacific reached 317 million in 2016, an 8% increase YoY. 78% of outbound travels are intra-regional: 29% are to Southeast Asia destinations, 43% are to Northeast Asia destinations. Asian outbound tourism has grown by 54% between 2010 and 2016. Asia s demand for long haul destination is primarily for Europe - accounts for 54% of all Asia inter-regional outbound trips A T H O C C O N F E R E N C E 2 0 1 8 11
Tourism Statistics in Asia Top Outbound Markets in Asia (2016, USD) World s top tourism spender Accounts for 55% of Asia Pacific s tourism expenditure China: $261 billion / $1,930 per trip USA: $122 billion / - South Korea: $26.6 billion / $1,190 per trip Hong Kong: $24.2 billion / $265 per trip Singapore: $22.1 billion / $2,335 Japan: $18.5 billion / $1,080 Taiwan: $16.6 billion / $1,135 India: $16.4 billion / $750 Philippines: $11.3 billion / - Malaysia: $10.5 billion / - Thailand: $8.3 billion / - Biggest spender per trip A T H O C C O N F E R E N C E 2 0 1 8 12
Top 10 Tourists to Australia in 2017 New Zealand: 1.356 million visitors (1% ) / total spend $2.504m (-8%) China: 1.355 million visitors (12% ) / total spend $10.439m (14% ) USA: 781,000 visitors (9% ) / total spend $3,756m (3% ) UK: 731,000 visitors (2% ) /total spend $3,477m (-6%) Japan: 434,600 visitors (4% ) / $1,756m (2% ) Singapore: 434,400 visitors (1% ) / $1,421 (-1%) Malaysia: 396,400 (1.6% ) / $1,340 (7% ) India: 302,000 (15% ) / $1,433 (16% ) Asia accounts for 49% of all international visitors in 2017. Korea: 301,000 (7.7% ) / $1,553 (-1%) Hong Kong: 252,000 (14% ) / $1,308 (6% ) A T H O C C O N F E R E N C E 2 0 1 8 13
Top 10 Tourists to New Zealand in 2017 Australia : 1.45 million visitors (1% ) / total spend $2,585m (7% ) China: 449,000 visitors (13% ) / total spend $1,663m (15% ) USA: 337,400 visitors (4% ) / total spend $1,319m (19% ) UK: 235,000 visitors (-4% ) /total spend $1,070m (14% ) Germany: 102,000 visitors (-3%) / $588m (10% ) Japan: 101,000 visitors (-) / $275m (-4%) Korea: 93,200 visitors (11% ) / Canada: 68,880 (4.5% ) Length of stay for Asia tourists are on average 2 weeks and above. Singapore: 39,980 Malaysia: 37,770 A T H O C C O N F E R E N C E 2 0 1 8 14
Who is the Asian Traveller? The Middle Class The Millennials 88% of the next billion entrants into the middle class will be in Asia By 2030, Asia will account for 60% of global middle class population, with more than 2/3 coming from China and India Within Asia, 60% of the population is made up of millennials Millennial travellers spend 35% of the $600 billion Asian spend on international travel By 2020, they are expected to spend $340 million on international travel, an increase of 62% 130m in rest of the WORLD 350m in CHINA 310m in INDIA 210m in rest of ASIA A T H O C C O N F E R E N C E 2 0 1 8 15
Who is the Asian Traveller? Asian millennial travelers of different countries A T H O C C O N F E R E N C E 2 0 1 8 16
The Chinese Tourist China is the world s top tourism spender, with 10 years of double digit growth in tourism expenditure Total spend in 2017: US$115 million or 20% of world receipts Outbound travel in 2017: 131 million (up by 7%). Driving factors of China s Outbound Travel Market Visa-free or Visa-onarrival: 66 countries & regions International Flights: 784 air routes to 61 countries / regions RMB value: Float against USD by 9% in 2017 Country / Region Chinese Tourist Arrivals 2017 Source Country Ranking % International Arrivals Thailand 9,800 1 28% Japan 7,356 1 26% South Korea Biggest increase in 2017 4,170 1 31% Vietnam 4,000 1 31% Indonesia 2,059 1 15% Russia 1,500 1 n/a Cambodia 1,200 1 21% Biggest drop in 2017 A T H O C C O N F E R E N C E 2 0 1 8 17
Number of Asian Residences on the Rise 2016 Australia Population: 24.4 million 26% of Australians were born overseas 2.2% (509,500) - Born in China 1.9% (455,300) Born in India 1% (232,300) born in the Philippines 2017 New Zealand Population: 4.77 million Asians make up about 11% of New Zealand s population This number is expected to grow from 540,000 in 2017 to between 1.2 and 1.4 million in 2038. Chinese citizens account for 12% of total migrant arrivals in the year In contrast, the percentage is 10% each for the UK and Australia What are the opportunities in International Education? A T H O C C O N F E R E N C E 2 0 1 8 18
Do you like this hotel room? A T H O C C O N F E R E N C E 2 0 1 8 19
Q&A A T H O C C O N F E R E N C E 2 0 1 8 20