VIETNAM THAILAND CAMBODIA LAOS MYANMAR INDONESIA JAPAN CHINA MALAYSIA SINGAPORE www.exotravel.com/trade
EXPERIENCE OUR ASIA Asia has been capturing the imagination of visitors for centuries and, for the past 25 years and more, we ve been helping our clients discover exactly why. With local teams in every major Asian destination we operate in, we seek out, refine, and deliver a diverse range of travel experiences for a global audience. We succeed because we re as passionate about our job as we are professional.
25 REGIONAL OFFICES Vietnam Saigon / Hanoi / Danang Cambodia Phnom Penh / Siem Reap Thailand Bangkok / Chiang Mai / Phuket Myanmar Yangon / Mandalay / Bagan / Nyaung Shwe Laos Vientiane / Luang Prabang / Pakse Indonesia Sanur / Yogyakarta Japan Tokyo / Kyoto China Beijing / Huizhou Malaysia Kuala Lumpur / Kota Kinabalu / Kuching Singapore
A BRIEF HISTORY IN ASIA EXO Travel, formerly Exotissimo, was established in Ho Chi Minh City in 1993 as the first European invested joint-venture company operating in tourism in Vietnam. Since then, we have grown into a network of 25 operations offices with dedicated sales teams around the world. 1993 Exotissimo Travel Vietnam France Sales Office 1995 Exotissimo Travel Myanmar 2000 Exotissimo Travel Cambodia 2001 Exotissimo Travel Laos 2002 Spain Sales Office 2003 Exotissimo Travel Thailand 2005 North America Sales Office 2008 Australia Sales Office Germany Sales Office 2009 Exotissimo Travel Indonesia 2011 Exotissimo Travel Japan 2012 Exotissimo Travel China UK & Ireland Sales office Latin America Sales office 2013 Exo Adventure 2014 Exotissimo Travel rebrands to EXO Travel
OLIVIER COLOMÈS GROUP CHAIRMAN Originally hailing from France, Olivier has been based in Asia for more than 10 years. As cofounder of EXO Travel, Olivier has grown the company exponentially from its inception in 1993 in Ho Chi Minh City.
HAMISH KEITH GROUP CHIEF EXECUTIVE OFFICER Hamish Keith is a long-term resident of Asia, calling Bangkok home for over twenty years. He actively oversees EXO s product development to ensure we are offering the most experience-led tours in the market. Hamish has extensive experience in the industry having launched travel brands in Asia before joining EXO Travel as General Manager for Exotissimo Thailand s launch in 2003.
YOUR PARTNER IN ASIA With 25 offices spread across 9 countries staffed by over 800 employees, EXO Travel is one of the largest DMCs in the region. Wherever you are traveling, EXO Travel s staff members are close by to help and provide advice in any situation. We live in the region and have first-hand experience of every tour we sell and every hotel we recommend. We have a strong commitment to quality and offer the best service and products in the region. We really are your partner in Asia!
EXO TRAVEL PROVIDES A FULL RANGE OF SERVICES INCLUDING: Leisure Travel Luxury Travel Adventure Travel MICE & Incentive Travel Experiential & Niche Journeys Community-Based Tourism & Responsible Travel Activities
OUR LEISURE TRAVEL EXPERTISE Services include: Transportation by road, rail, river, and air Accommodation and restaurant reservation Sightseeing and adventure tours Experiential touring Multilingual guides and interpreters Visa processing and visa-onarrival service
LUXURY TRAVEL EXPERTISE Exclusive clientele require specialised service. EXO Travel has created a specific luxury department to properly care for this niche. Our travel experts inspect and audit our hotels, guides, and other suppliers regularly to ensure that your guests receive a singularly satisfying and opulent experience during their time with us. We are a Virtuoso On-Site supplier, with experience handling VIP clients from the world s top agencies.
OUR ADVENTURE TRAVEL EXPERTISE Whether it s biking, trekking, multi-activity, nature tours, or family adventures, we have just what you re looking for. In each country we operate in, we have a dedicated adventure department with specialist knowledge, skills, and equipment to manage all kinds of adventure travel. We are committed to preserving the environment and incorporate our philosophies of sustainable tourism into all our programs wherever possible.
OUR MICE TRAVEL EXPERTISE EXO Events is one of the region's leading organisers of MICE (Meetings, Incentives, Conferences, and Exhibitions) with a dedicated team in each country. EXO has successfully arranged hundreds of events including incentive tours, team-building activities, conferences, and exhibitions for clients from all over the world.
OUR COMMITMENT TO YOU Access to our private network An inside track to Asia Personalised journeys Unparalleled service Total flexibility Informed advice Specially-trained consultants Top quality service on the ground Responsible and ethical travel An investment in product development Training to be the best
MAKING A DIFFERENCE EXO Travel is fully committed to developing, operating, and marketing tourism in a sustainable manner. The EXO Foundation is our charitable fund to aid local organisations in the following ways: Encouraging cultural respect Treading lightly Supporting local charities Working with locals to develop community based tourism projects EXO Cares is a booklet filled with responsible travel tips given to all of our clients One of Asia s first DMC s
EXO CONNECT CONNECTING YOU TO ASIA As part of our ongoing efforts to provide a higher level of service and added value, we have launched our new online booking system, EXO Connect. Book and receive an instant confirmation 24/7 and dramatically reduced time spent on the booking process, all accessible through our Travel Trade website.
OUR RESOURCES THE PROFESSIONAL S GUIDE EXO Travel s annual brochure for travel professionals. EXO EXPLORER An inspirational, bi-annual magazine full of travel tips, new products, and advice on our destinations. ENL A monthly Electronic Newsletter aimed at keeping you up to date on the latest news and products from EXO. TRAINING PRESENTATIONS Regularly updated PowerPoints on product training can be accessed through our Travel Trade site. WEBINARS Online training sessions from our subject matter experts covering a range of topics across nine destinations, available on YouTube. GLOBAL SALES TEAMS Our sales managers are available around the world for training and general sales support.
TRAVEL TRADE Latest Hotel Tariff Useful information Hotel, Restaurant & Transport Factsheets EXO Experiences EXO Multi-day programs EXO Multi-region programs EXO Images Booking Conditions Destination Contacts Training tools www.exotravel.com/agent-hub
PROFESSIONAL INDEMNITY INSURANCE The EXO Travel Group holds Professional Indemnity Insurance and Public Liability Insurance with the QBE Insurance Company Limited
OUR OFFICES IN ASIA EXO TRAVEL VIETNAM Level 7-9, Nam Giao Building 1 261-263 Phan Xich Long Street Phu Nhuan District, Ho Chi Minh City, VIETNAM Tel: +84 (0) 28 3995 9898 E-mail: vietnam@exotravel.com EXO TRAVEL CAMBODIA 2nd Floor, No. 111 Norodom Boulevard Sangkat Chaktomuk,Khan Daun Penh Phnom Penh, CAMBODIA Tel: +855 (0) 23 218 948 E-mail: cambodia@exotravel.com EXO TRAVEL LAOS 1 5 Kaysone Road, Ban Phon Sa Ad, Saysettha District, PO Box 4666, Vientiane, LAO PDR Tel: +856 (0) 21 454 640-3 E-mail: laos@exotravel.com EXO TRAVEL MYANMAR No. 147 Shwegonedaing Street West Shwegonedaing Ward Bahan Township, Yangon, MYANMAR Tel: +95 (0) 1 860 4933-40, 860 3271, 5 58215 E-mail: myanmar@exotravel.com EXO TRAVEL THAILAND 22nd Floor, Smooth Life Tower 44 North Sathorn Road, Silom Bangrak, Bangkok 10500, THAILAND Tel: +66 (0) 2 633 9060 E-mail: thailand@exotravel.com EXO TRAVEL INDONESIA Jl Bypass Ngurah Rai, No. 157, Sanur, Denpasar, Bali, INDONESIA Tel: +62 (0) 361 288 821 E-mail: indonesia@exotravel.com EXO TRAVEL JAPAN 2F & 3F VORT Akasaka-Mitsuke 3-11-15 Akasaka; Minato-ku Tokyo 107-0052, JAPAN Tel: +81 (0) 3 6230 3031 E-mail: japan@exotravel.com EXO TRAVEL CHINA 2501 Room, B Building, U-Space No.8 Guangqumenwai dajie Chaoyang District, Beijing City 100022, CHINA Tel: +86 (10) 5124 0854 E-mail: china@exotravel.com EXO TRAVEL MALAYSIA 10-02 Block B, Lrg Plaza Kingfisher 2, Kinabalu, Sabah, MALAYSIA Tel: +60 (0) 88 383 090 Email: malaysia@exotravel.com EXO TRAVEL SINGAPORE 33 Pekin Street #02-01,Far East Square, 048763, SINGAPORE Tel: + 65 6220 0640 Email: singapore@exotravel.com
SALES OFFICES WORLDWIDE EXO TRAVEL FRANCE 9, Rue du 4 Septembre 75002 Paris, FRANCE Tel: +33 (0) 1 49 490 360 E-mail: france@exotravel.com EXO TRAVEL UK & IRELAND Thames House, Market Street, Charlbury, Chipping Norton, OX7 3PJ Tel: +44 (0) 20 3637 0440 Email: ukireland@exotravel.com EXO TRAVEL GERMANY Rebstöckerstr. 60 60326 Frankfurt, GERMANY Tel: +49 151 1515 5553 E-mail: germany@exotravel.com EXO TRAVEL LATIN EUROPE Passatge de l'hort dels Velluters 5, Barcelona 08003, SPAIN Tel: +34 626 967 212 E-mail: espana@exotravel.com EXO TRAVEL AUSTRALASIA PO BOX 1319 Fitzroy Nth, VIC 3068, AUSTRALIA Tel: +61 (0) 413 942 192 E-mail: australia@exotravel.com EXO TRAVEL NORTH AMERICA 270 West 17th Street Suite 4I, New York, NY 10011 Tel: +1 (0) 212-367-8119 E-mail: exona@exotravel.com EXO TRAVEL LATIN AMERICA Mexico city, Mexico Tel: +52 (1) 55 2676 5807 E-mail: exosa@exotravel.com EXO BENELUX Roggestraat 25 2170 AntwerpBelgium, BENELLUX Tel: +32 (0) 4 9912 6415 E-mail: benelux@exotravel.com