Exporting Gen Z: A new wave of challenges and opportunities in studies abroad

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Exporting Gen Z: A new wave of challenges and opportunities in studies abroad Presented by Ms Priya Sivaraj, USYD Ms Sara Dart, ISA The University of Sydney Page 1

Section 1: What is Gen Z & how do they differ to Millennials? (ISA) The University of Sydney Page 2

The University of Sydney Page 3

The University of Sydney Page 4

The University of Sydney Page 5

The University of Sydney Page 6

The University of Sydney Page 7

The University of Sydney Page 8

The University of Sydney Page 9

The University of Sydney Page 10

The University of Sydney Page 11

Part 2: When the students arrive at their host university The University of Sydney Page 12

Focus areas What are the key mental health trends in Gen Z & what do they look like? Examples of different ways to support your students s oc ia lly, a c a d e m ic a lly a nd he a lth-wis e The University of Sydney Page 13

Mental health trends in Gen Z students Anxiety overtook depression in 2009 (Association for University and College Counseling Center Directors, 2015) 41% of UCLA first-years (CIRP Freshmen Survey 2017) Strong causation linking anxiety with smartphone usage (Jean Twenge, San Diego State University 2017) The University of Sydney Page 14

Initiatives we ve put in place 1. Peer mentoring: MATES Abroad 1. Academic support: Study Hall 1. Staff training: Working with other departments The University of Sydney Page 15

1. MATES Abroad Mentoring Program 600 participants per semester Mentors are recent returnees Helps exchange students make local friends & integrate Mentors provide arrival support and answer questions The University of Sydney Page 16

Key factors for successful implementation Anim a l Love r Likes Techno Like s Ma king Mus ic Latin Dancing! LGBTIQ+ Frie ndly Ga e lic Footb a ll Like s Yog a Vegetarian Bing e wa tc hing Ne tflix Pa rty Person Mentor training is compulsory Students are personality matched The University of Sydney Page 17

Key factors for successful implementation BBQ Meet-up Event Incentivised feedback survey every semester The University of Sydney Page 18

MATES Abroad My mentor actually picked me up from the airport the morning I arrived. After that she took me to breakfast at The Rocks Cafe and took me to the Harbor Bridge and Opera House right away. Once we were done sightseeing a bit, she took me to the Uni and gave me a tour and got me an access card. After she took me to get my keys from my roommate at his work and then helped me move in. We still chat and she answers all of my questions about basically everything. - Sharaya Holtrop, USA The University of Sydney Page 19

2. Study Hall Academic Support Volunteer tutors (training compulsory) Free proofreading, exam preparation tips & content revision 3x 2 hours per semester Students are matched with a tutor beforehand The University of Sydney Page 20

The University of Sydney Page 21

3. Staff Training: Working with other departments Responding to sexual assault disclosure Mental health first aid with Campus Psychological Services Supporting students with disabilities Working with Special Considerations team The University of Sydney Page 22

Outcomes More touchpoints - better oversight over student s ongoing mental health Students have multiple ready-made support networks to access Accessible academic support for students in a social setting Reduced isolation in group study setting Better equipped staff for critical incidents The University of Sydney Page 23

Upcoming initiatives: Incoming student wellness program Includes: Monthly yoga Cooking classes Group exercise Emphasis on the establishment of healthy habits The University of Sydney Page 24

Questions & Answers The University of Sydney Page 25

Section 4: Student Panel Discussion The University of Sydney Page 26

Discussion Questions What motivated you to go on exchange, and how did you choose your destination? The University of Sydney Page 27

Did you have friends who studied/wanted to study overseas wha t role d id tha t p la y? The University of Sydney Page 28

How was the communication with your study abroad office in the US? What did they do well and what could they have done better? The University of Sydney Page 29

Was the application process at both home and host universities easy to understand? The University of Sydney Page 30

How much of an influence did your parents have? The University of Sydney Page 31

What was a significant challenge you faced studying abroad, and how did you overcome it? The University of Sydney Page 32

Did you feel supported, and what could we have done better? The University of Sydney Page 33