HAWAIIAN AIRLINES UPDATE Peter Ingram, Chief Commercial Officer 1
Hawai i s destination carrier CHINA Beijing Seoul/Incheon SOUTH KOREA Osaka/Kansai Sapporo/Chitose Tokyo/Haneda JAPAN NI IHAU KAUA I Līhu e O AHU Honolulu LĀNA I Kailua-Kona MAUI Seattle Portland Sacramento San Francisco San Jose Los Angeles MOLOKA I Kahului KAHO OLAWE Oakland Hilo Las Vegas Phoenix San Diego NORTH AMERICA New York/Kennedy Pago Pago HAWAI I ISLAND AUSTRALIA Brisbane AMERICAN SAMOA TAHITI Papeete Sydney Auckland NEW ZEALAND SEASONAL SUMMER ROUTES Kailua-Kona Oakland Līhu e Oakland Kailua Kona Los Angeles Līhu e Los Angeles
Passenger Revenue 2009 2015 8% 30% 22% 25% 62% 53% North America Neighbor Island International 3
4
#1 On-Time 5
Our greatest asset 6
FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 7
Best fleet for our missions Aircraft: A321neo Quantity: 16 on order delivery starting 2017 Aircraft: A330-200 Quantity: 23 Aircraft: B717 Quantity: 20 8
A330 has allowed us to reach longer-haul destinations Auckland Beijing Beijing New York City Tokyo 9
Trip Cost A321neo most cost effective aircraft for the West Coast to Hawai i mission A321-200 (181 seats) A321neo (189 seats) A320-200 (146 seats) 737-9Max (177 seats) 737-800 (157 seats) 737-8Max (156 seats) Seat Mile Cost Note: Fuel price adjusted to $2.05 per gallon Variable + Ownership Costs 10
Delivery of the A321neos allows for the A330 to be redeployed for longer-haul missions Departures ASMs Block hours 70% 0% 2015 2020 2015 2020 2015 2020 Flights of 8 or more hours 11
FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 12
Due to the solid demand in Japan, we are growing in Tokyo Launched daily Narita- Honolulu service in July Non-stop Tokyo-Kona service begins in December, with 3-daily Haneda flights Our Haneda-Honolulu route averages >90% load factor With the new additions, we will have over 20% seat share in the Japan-Hawai i market 13
Successful development of the Maui hub HA West Coast-OGG Daily Seats 1,439 HA PDEW to/via OGG, YE2Q15 Intra-Hawaii connect via OGG West Coast-Hawaii connect via OGG West Coast-OGG nonstop SFO 101 SJC +126% 289 631 PDX LAS SEA OAK LAX 45 102 433 +184% +83% 791 2011 2012 2013 2014 2015 2011 1H15 Source: Innovata schedules, USDOT DB1B 14
A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX 1562 707 353 306 57 2985 SEA 541 390 193 169 18 1311 SFO 561 242 118 131 12 1064 OAK 321 289 135 149 17 911 SJC 317 262 115 95 12 802 LAS 649 83 40 30 25 827 SAN 398 202 108 53 9 770 PDX 297 213 109 83 15 717 PHX 244 122 67 53 8 495 SMF 157 155 40 29 9 390 HA service year-round HA service seasonal Source: USDOT DB1B 15
A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX 1562 707 353 306 57 2985 SEA 541 390 193 169 18 1311 SFO 561 242 118 A330 still 131 optimal for 12largest 1064 markets OAK 321 289 135 - Deepest 149 markets 17 911 SJC 317 262 115 - Large 95 cargo markets 12 802 LAS 649 83 40 30 25 827 SAN 398 202 108 A321 enables 53 9 770 PDX 297 213 109 - Smaller 83 growth 15 increments 717 PHX 244 122 67- Seasonal 53 flexing8 495 SMF 157 155 40 - Balance 29 HNL / OGG 9 service 390 HA service year-round HA service seasonal Source: USDOT DB1B 16
A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX 1562 707 353 306 57 2985 SEA 541 390 193 169 18 1311 SFO 561 A321 242 non-stops 118 to mid-size 131 Maui markets, 12 1064 OAK 321 supported 289 by KOA/LIH/ITO 135 149connections 17 911 SJC 317 262 115 95 12 802 LAS 649 83 40 30 25 827 SAN 398 202 108 53 9 770 PDX 297 213 109 83 15 717 PHX 244 122 67 53 8 495 SMF 157 155 40 29 9 390 Nonstop Connecting flows HA service year-round HA service seasonal Source: USDOT DB1B 17
A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX 1562 707 353 306 57 2985 SEA 541 390 193 169 18 1311 SFO 561 242 118 131 12 1064 OAK 321 289 135 149 17 911 SJC 317 262 115 95 12 802 LAS 649 83 40 30 25 827 SAN 398 A321 helps 202 us: 108 53 9 770 PDX 297 - Convert 213 seasonal 109 and sub-daily 83 KOA/LIH 15 717 PHX 244 service 122 to year-round 67 and 53 daily 8 495 SMF 157 - Grow 155 into additional 40 KOA/LIH 29 markets 9 390 HA service year-round HA service seasonal Source: USDOT DB1B 18
Many Growth Opportunities Remain BEIJING Chengdu SAPPORO TOKYO / NARITA SEOUL TOKYO / HANEDA Nagoya OSAKA Shanghai Guangzhou LIHUE Anchorage Vancouver Edmonton Montreal Calgary Toronto SEATTLE PORTLAND NEW YORK / JFK SACRAMENTO Philadelphia OAKLAND Washington SAN FRANCISCO SAN JOSE Austin LAS VEGAS LOS ANGELES SAN DIEGO PHOENIX Boston Hong Kong Jakarta Bangkok Saigon Singapore HNL KAHULUI KONA 2015 Metropolitan Population POTENTIAL MARKETS PAGO PAGO PAPEETE BRISBANE SYDNEY 1-2M 3-5M 5-10M 10-20M >20M SEASONAL ROUTES EXISTING ROUTES Melbourne AUCKLAND 19
FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 20
A330 premium product investment responds to evolving customer expectations Significant demand for lie-flat product on leisure routes >8 hrs And more of our A330 fleet will be serving these routes Our competitors are increasingly operating lie-flat products on their long-haul wide-body services Customers will increasingly expect lie flat business class product on lie flat routes Varies by route and competitor 70% 0% 2015 2020 21
We designed a fully lie-flat product uniquely suited to our leisure mission Options for shared or private experience Materials and industrial design evoke a sense of Hawai i Tablet-based IFE designed into the seat minimizes weight and obsolescence Lie-flat bed with simple actuation to minimize weight and maintenance Highly customized product first to market with this seat platform 22
And a unique brand statement 23
Success of the Extra Comfort seat product Extra comfort has been a smash hit with our long haul guests Redesigned A330 cabin provides additional Extra Comfort seating 24
A321-NEO cabins will be ideally configured for their mission Bringing our award-winning wide-body guest service to the A321neo 189 seats (16F / 45 PY / 128 Y) Comfortable seats and living space in the main cabin Streaming IFE no seat-back screens Cabin aesthetics that extend our unique design language 25
B717 cabin renovations have been well-received by consumers Customer satisfaction survey, Aircraft Comfort and Condition Aircraft modifications completed in 2015 13% increase Positive customer response Old seats New seats 26
FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 27
Product introductions in recent years continue to attract strong demand 28
And we continue to evolve our customer offerings 29
FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 30
Mahalo. 31