Little leaflet Q3 2017 Trading Update 1 July 30 September 2017 Holiday Inn Express Zhejiang Qianxia Lake, China avid hotels Holiday Inn Express Zhejiang Qianxia Lake, China EVEN Hotel Auckland, New Zealand InterContinental Ljubljana, Slovenia Crowne Plaza Tainan, Taiwan, Greater China
IHG around the world Overview We delivered a good performance this quarter. RevPAR increased 2.3% and net system size is also up 4.1% year-on-year, our strongest since 2010. We had our highest number of Q3 openings for six years and our highest Q3 signings since 2008. Our pipeline is also very healthy sitting at 235,000 rooms with almost half under construction. We have made an excellent start with our plans to accelerate the growth of our brands around the world. Our hotel portfolio Brands / in pipeline Round-up Q3 2017 Trading Update 190/65,054 63 62/11,791 18 +2.3% RevPAR 80/10,028 83 6/1,010 10 6/1,738 21 412/114,447 84 5,272 total hotels globally 1,553 total hotels in pipeline 137 signings in Q3 2017 1,153/208,938 248 2,572/258,002 740 70 openings in Q3 2017 46/11,653 14 26/7,676 0 250/27,205 151 Merlin results page ihgmerlin.com/results Corporate website ihgplc.com/investors 374/35,255 109 TOTAL* 5,272/785,544 1,553 * Figures include unbranded, PAL and InterContinental Alliance hotels.
Headlines from Q3 2017 Unveiling our newest brand Our family of brands is growing with the introduction of a fresh, highquality midscale brand to our portfolio. The new brand, avid TM hotels, is designed for travellers who want the basics done exceptionally well at a fair price. avid hotels is now US franchise-ready and has been well received, with more than 150 written expressions of interest since launch and over 50 applications in the first four weeks of franchise sales. Head to www.avidhotels.com to find out more. IHG Foundation Week 2017 the numbers IHG Foundation Week 2017 saw colleagues across the globe taking part to help build stronger, healthier, more prosperous communities around the world. This year s campaign was recordbreaking, with more than 1 million pledges made. More than 100,000 of you took part in over 10,000 events across each of our regions and this huge effort means that we ve raised vital funds for the IHG Foundation and each of the causes it supports. Thank you for your support and efforts in helping achieve this for a great cause. Holiday Inn - The Joy of Travel for All Our IHG-wide internal communications campaign continued with the next in our global hotel brands series. This time the focus turned to Holiday Inn with a campaign to drive deeper knowledge of what the brand stands for and its strategy to deliver continued growth. The campaign also set out what differentiates the brand and how it is bringing the joy of travel to guests all over the world. A name for our hotel technology platform We are excited to introduce IHG Concerto TM, a powerful platform designed to unite our hotels core technology into a seamless experience including the industry-leading Guest Reservation System (GRS). IHG Concerto features an intuitive interface to manage reservations, rates, inventory, yielding and price optimisation. In the future, it will include all key property systems and tools, making it even easier to deliver great guest service. Concerto is testing in hotels and will deploy globally throughout 2018, integrated with GRS. #1 ranking on the world s leading sustainability index IHG has been listed on the 2017 S&P Dow Jones Sustainability World and Europe Indices, one of the most prestigious global benchmarks for corporate sustainability performance. This is due to our first place ranking in RobecoSAM s Consumer Services Corporate Sustainability Assessment, where we attained the highest score in our industry. This recognises our performance in tackling the industry s biggest social, environmental and economic issues, as well our wider responsible business agenda.
IHG in the Americas Round up Q3 2017 Trading Update +0.8% RevPAR 43 Q3 2017 openings 82 Q3 2017 signings Our hotel portfolio Brands / in pipeline Key openings in the Americas for Q3 49/17,300 7 61/11,517 17 48/6,442 34 6/1,010 6 157/41,590 14 We opened Holiday Inn Express & Suites Orlando at Seaworld, Florida, US. The 181- room hotel is located in the heart of the International Drive Area close to attractions including Seaworld, Orange County Convention Center, Walt Disney World and Universal Studios. Guests can enjoy an Express Start TM Breakfast Bar, outdoor pool and a free shuttle service to local sights. 715/120,158 127 2,202/197,960 517 25/6,787 2 26/7,676 0 239/25,616 141 We opened Kimpton Hotel Born, a 200-room hotel set at the heart of an urban redevelopment project in Denver, Colorado, US. Guests can enjoy two restaurants, including Citizen Rail, an open kitchen, serving sustainable seafood, craft cocktails and featuring a wood-fired grill. 374/35,255 109 TOTAL* 3,984/492,049 985 * Figures include unbranded, PAL and InterContinental Alliance hotels.
IHG in Europe Round up Q3 2017 Trading Update +7.1% RevPAR 7 Q3 2017 openings 8 Q3 2017 signings Our hotel portfolio Brands / in pipeline Key openings in Europe for Q3 32/9,889 4 1/274 1 22/1,970 18 96/22,224 12 We opened Holiday Inn Munich - Westpark, Germany, a fast-track rebrand featuring 207 guest rooms, an Open Lobby and meeting space. Located a short distance from the train station, guests can be in Munich city centre in 10 minutes. 281/46,038 34 241/29,984 60 1/88 0 7/1,000 6 We opened Holiday Inn Express Malta, our first hotel for the brand in the country. The hotel features 118 guest rooms and is situated in the popular St Julian s area, just minutes from a sandy beach. TOTAL* 681/111,467 135 * Figures include unbranded, PAL and InterContinental Alliance hotels. We opened the 140-room Holiday Inn Istanbul Tuzla Bay hotel in Turkey. The hotel features nine meeting rooms, a fitness centre, an Open Lobby and cocktail lounge with a 180-degree sea view.
IHG in AMEA Round up Q3 2017 Trading Update +0.6% RevPAR 7 Q3 2017 openings 10 Q3 2017 signings Our hotel portfolio Brands / in pipeline Key openings and signings in AMEA for Q3 69/21,246 25 3/612 16 0/0 1 76/21,397 21 81/18,905 43 We opened the highest hotel in Vietnam, InterContinental Hanoi Landmark72. Set at the top of the towering Keangnam Landmark72 from the 62nd to 71st floors, this 359-room hotel boasts a number of destination bars and restaurants, including Q Bar and Stellar the hotel s signature restaurant and steakhouse. 35/7,938 33 14/2,958 5 4/589 4 TOTAL* 291/83,709 148 * Figures include unbranded, PAL and InterContinental Alliance hotels. We signed Holiday Inn & Suites Dubai Business Bay, UAE. Due to open in 2021, the hotel will be centrally located in Dubai s commercial and lifestyle hub close to local attractions. With 350 guest rooms, the hotel will offer two restaurants and a ballroom, forming part of a mixed-use development that includes 400 residences and a boutique shopping arcade.
6/1,738 IHG in Greater China Round up Q3 2017 Trading Update +7.8% RevPAR 13 Q3 2017 openings 37 Q3 2017 signings Our hotel portfolio Brands / in pipeline Key openings and signings in Greater China for Q3 40/16,619 27 21 7/1,004 15 0/0 3 We opened Holiday Inn Express Lhasa Potala Palace. Located in the centre of Lhasa, the 131-room hotel is close to major attractions such as Potala Palace, Norbulingka Summer Palace and Jokhang Temple. 83/29,236 37 76/23,837 44 94/22,120 130 6/1,820 7 TOTAL* 316/98,319 285 Located in the historic district of Anping, we opened Crowne Plaza Tainan, Taiwan. Adjacent to the Lakeside Bird Park, and opposite the Taijiang National Park, the hotel features 231 WorkLife guest rooms, nearly half of which feature panoramic views of the ocean and highlands. * Figures include unbranded, PAL and InterContinental Alliance hotels. We expanded the global footprint of EVEN with our first signings in the Greater China region. We signed the 226-room EVEN Hotel Sanya Yalong Bay, scheduled to open in 2019, offering spectacular views. Due to open in 2020, the 280-room EVEN Hotel Shanghai Tourism Zone (pictured) will be part of the Shanghai International Tourism Zone, in close proximity to Shanghai Disneyland Park.
IHG and our family of brands With nearly 5,300 hotels in almost 100 countries, IHG is one of the world s leading hotel companies. Our promise is to provide True Hospitality for everyone, whoever and wherever they are in the world. It s a commitment that runs through all our interactions and is felt in the responsible way in which we do business. We have a family of well-loved and admired brands that offer guests a hotel for any need and occasion, right across the globe. Each one offers service, designs and innovative solutions shaped by consumer insight and all are supported by our leading loyalty programme, IHG Rewards Club, which helps us recognise and reward members in more personal ways. At the heart of our business are more than 350,000 colleagues, whose passion and energy bring our brands to life and turn hospitality into True Hospitality for everyone. To support this, we are committed to attracting, retaining and developing the very best talent in the industry and we pride ourselves on having a friendly culture that recognises and celebrates great performance. www.ihg.com/guide2017 www.ihgplc.com *IHG Rewards Club not applicable to Kimpton & Restaurants; to be included at a future date. Creating rewarding, relevant relationships With more than 100 million enrolled members, we make sure every stay is most rewarding. From points to plush beds, we offer more than any other loyalty programme, bringing members flexible benefits and extraordinary options. We appreciate the business our members give us and are focused on creating rewarding relationships that extend to family and friends. IHG Business Rewards, an extension of IHG Rewards Club, is our loyalty programme for event planners, travel managers, and personal assistants. We reward and recognise their partnership with points every time they book a hotel room, meeting, or event on behalf of others, at participating hotels worldwide. The programme hit an exciting milestone in July, breaking the $100 million hotel revenue mark in a single month, for the first time since its launch in April 2015.
THE INTERCONTINENTAL LIFE We believe international travel should always be alluring. Pioneers of new international destinations, we have expanded into more than 60 countries in every corner of the world. We are dedicated to those who appreciate and enjoy the glamour and exhilaration of fascinating places, of important conversations started and new stories written. www.ihg.com/intercontinental 65,054 190 63 InterContinental Ljubljana, Slovenia We opened InterContinental Ljubljana, the tallest hotel in the city. With its blend of cultural influences from neighbouring Austria, Italy and Croatia, this 165-room hotel is perfectly placed to explore the diverse city. The hotel s destination restaurant, B, is named after the Carniolan honey bee native to Slovenia and is overseen by Michelin-starred chef Alfredo Russo. A different way to stay We believe that heartfelt human connections make people s lives better, and this drives everything we do. We layer our sophisticated yet playful design in our hotels, restaurants and bars with thoughtful amenities and perks to deliver our sincerely personal style of service. Kimpton is where inspired travel begins. www.kimptonhotels.com 11,791 62 18 The Kimpton Everly Hotel, California, US We opened The Kimpton Everly Hotel, a 216-room hotel situated at the base of the Hollywood Hills in Los Angeles. The hotel boasts 360-degree views of the nearby Hollywood sign, LA skyline and Pacific coast, and features Jane Q, a casual LA coffee bar and restaurant, and Ever Bar, a stylish social hub. Guests can also enjoy the 24-hour gym and fifthfloor rooftop pool.
Making travel inspiring through neighbourhood discoveries At Hotel Indigo, we combine the individuality, creative service, and intimate feeling of a boutique with the reliability of a big brand. With over 75 unique and intriguing properties in culturally diverse neighbourhoods across the globe, we re all about inspiring our guests during their stay and beyond. www.ihg.com/hotelindigo 10,028 80 83 Hotel Indigo Antwerp, Belgium We signed Hotel Indigo Antwerp, a brand debut in Belgium. The 82-room hotel will be located in the city centre a stroll away from the diamond district and key venues such as the Flanders Meetings & Convention Centre and Antwerp Zoo. The hotel s restaurant, Queen A, offers honest food and traditional local beers. Where wellness is built in We believe that being on the road shouldn t disrupt your wellness routine. With wellness meaning various things to different people, we know travellers want more ways to stay on track when away from home. That s why we re here with inspiring staff, a rejuvenating sleep experience, healthier food options, a best-in-class fitness experience and spaces to connect and be productive. www.ihg.com/evenhotels 1,010 6 10 EVEN Hotel Auckland, New Zealand We signed our first EVEN property in Australasia, EVEN Hotel Auckland, scheduled to open in 2020. This is the first signing for the EVEN brand to be announced outside of North America, and is also the first hotel in our partnership with Pro-invest Group, which will bring a portfolio of EVEN properties across Australia and New Zealand.
Capturing the spirit of Chinese hospitality HUALUXE and Resorts is the first upscale international hotel brand designed specifically for Chinese guests. We have woven into every detail of the brand s service and design an acknowledgement of Chinese culture and heritage. www.ihg.com/hualuxe 1,738 6 21 HUALUXE Wuxi Taihu, China We opened HUALUXE Wuxi Taihu, a hotel surrounded by green space and a waterfront area. The hotel has 302 guestrooms, six restaurants, and features attractive views of the beautiful Taihu Lake. Making business travel work We believe business travel should work better. In every market in the world, business has changed. It s more digital, more mobile, more connected. But, one thing hasn t changed: business people need their hotel to work. We re ready for business 24/7 because when a business hotel works better, business works better. www.ihg.com/crowneplaza 114,447 412 84 Crowne Plaza Hawkesbury Valley, Australia We opened Crowne Plaza Hawkesbury Valley, a 105-room hotel set amongst eight hectares of landscaped gardens at the foothills of Sydney s Blue Mountains. With six meeting rooms, a day spa and an indoor heated pool, this hotel is an ideal choice for business and leisure travellers alike.
The Joy of Travel for All We believe the joy of travel is for everyone. We threw open the doors of our first hotel in 1952. Since then, we ve been making travel a more enjoyable experience for all sorts of people, all over the world. Delivering that experience is what we strive for every day. www.ihg.com/holidayinn 208,938 1,153 248 Holiday Inn & Suites Rayong City Centre, Thailand We made our debut in the city of Rayong with the opening of Holiday Inn & Suites Rayong City Centre. The 288-room hotel is situated along Sukhumvit Road, with easy access to the city centre. Guests can enjoy the proximity to the province s national parks, premium seafood and stunning beaches. Simple, smart travel At Holiday Inn Express, we keep it simple and we keep it smart. We ve uncomplicated the travel experience so that the basics are done brilliantly. Our mantra is everything you need, nothing you don t. That s what we do. We make travel smarter. www.ihg.com/hiexpress 258,002 2,572 740 Holiday Inn Express Chengdu Tianfu, China We opened the 308-room Holiday Inn Express Chengdu Tianfu hotel. The property is conveniently located for attractions including Century City New International Convention and Exhibition Centre and the High-Tech Industrial Zone.
The joy of family holidays We want families to experience the joy of holidays because spending quality time together is one of life s greatest pleasures. We pride ourselves on having something for everyone in the family, from kids clubs and signatures swimming pools, to informal restaurants and quiet, fireside lounges. www.ihg.com/holidayinnresorts 11,653 46 14 Holiday Inn Resort Kandooma Maldives Holiday Inn Resort Kandooma Maldives has been open since 2009, offering guests an island paradise. With 160 villas, guests can enjoy the resort s Kandooma Spa, Kids Club and a variety of dining options from the casual Bokkura Coffee Club to The Kitchen, offering the best of the local seafood. The joy of lifetime vacations From the moment we welcome our Holiday Inn Club Vacations owners, we want them to feel proud to be part of a community of people that understand the importance of family. Holiday Inn Club Vacations is an investment in a lifetime of invaluable family memories. www.ihg.com/hiclubvacations 7,676 26 0 Holiday Inn Club Vacations Scottsdale Resort, Arizona, US Opened in 2015, Holiday Inn Club Vacations Scottsdale Resort continues to complement its spacious villas with new offerings. At the new ArteZania Kitchen and Cantina, guests can enjoy Southwest flavours, signature drinks and refreshed décor.
Feels like home We love our guests to feel comfortable in a warm, home-like and community environment. Staybridge Suites is ideal for upscale business and leisure travellers who want to move in for longer stays and enjoy the best of home and hotel. www.ihg.com/staybridgesuites 27,205 250 151 Staybridge Suites Columbus Polaris, Ohio, US We opened Staybridge Suites Columbus Polaris, a centrally located hotel providing easy access to Downtown Columbus and the Port of Columbus Airport. Guests can enjoy cooking outdoors on the patio grills, relaxing at the fire pit and the indoor heated pool. Your home base We believe in the freedom to live, work and relax on your own schedule. All of our 370-plus locations across the US are easily accessible, and we re always opening new hotels so guests can book a spacious suite whenever and wherever it works for them. www.ihg.com/candlewoodsuites 35,255 374 109 Candlewood Suites Hartford Downtown, Connecticut, US We opened Candlewood Suites Hartford Downtown. Guests can enjoy the nearby sites that showcase the history of the city, including the rose gardens at Elizabeth Park, Wadsworth Atheneum or tour the Mark Twain House and Museum. The hotel features an indoor heated pool and 24-hour business centre.