Last update: 06082018 CATEGORY 5* ADDRESS Vialidad Paseo Mujeres, 77400 Cancun, Qroo, México TELEPHONE +529988685200 EMAIL Info.costamujeres@palladiumhotelgroup.com WEB Palladiumhotelgroup.com BUILT 2018 TYPE OF HOTEL Holiday Resort,adults only,events and Conferences. BOARD BASIS All Inclusive Premium. MEMBER OF Leading Hotels Of The World Observations: All guests can enjoy the facilities and services. RECEPTION SERVICES 24hour service Checkin: 3 pm CheckOut: 12pm Languages spoken: Card payment: Early Check In** Late check out** Upgrade*** Express CheckOut Currency exchange Courtesy shower Customer Service Fax Service* Copy services* Postal service Custody Service Newspapers Valet parking Wakeup call Porter Bellboys Observations: *Extra charge **On request ***Extra charge & On request SERVICES Free WiFi PC internet connection Room Service 24h Waiter service in the pool Waiter service on the beach Car rental* Fire alarm Concierge service Beach towel Pool towel Internal transport** Medical service* Laundry service* Dine around 24hour security Parking Info Tours Observations: *Extra charge **On request HOTEL FACILITIES Num. rooms: 469 Lobbies: 1 Lifts: Swimming pools: 1 Swimming pools : 2 Buildings: 3 Beach Club: 1 Rest. Cabaret: 1 A la carte Rest.: 5 Bars: 8 A la carte Rest. "Dine around" : 6 Beach club "Dine around" : 1 Bars "Dine around" : 18 Rest. "Dine Around" : 1 Gym Catholic Church Conference rooms Zentropia Palladium Spa & Wellness Sporting facilities Boutique Gift Shop Chemist's Hairdresser Jewelry Observations: Use and enjoyment at Hotels & Resorts. ACCESS Airport km: 29 DISABLED Accessible rooms: 6 BEACH Beach Access: Direct B. CENTER Banquet: 12
ACCESS DISABLED BEACH B. CENTER Taxi min: 35 Level access: Yes Lifeguard: Yes Total Area: 0 Approx. price USD: Pool Access: Yes Sand color: White Max Capacity: 900 Salons located in Grand Observations: Palladium Hotels & Resorts. BARS AND RESTAURANTS A la carte Restaurants La Boheme (French Cuisine) Chic (Show ) Capricho Tapeo (Spanish Cuisine) El Gaucho (Cooking Argentina) Helios Beach Club Helios (Mediterranean Restaurant) Lobby bars Aurum Bars in Restaurants Santé (Tapeo & La Bohéme) Bar (Chic Cabaret & Restaurant) Bar (El Gaucho) Swim Up Bar Ío Beach Bars Beach Bar Rest. "Dine around" Isla Blanca A la carte Rest. "Dine around" El Dorado (Steak House) Portofino (Italian Cuisine) La Adelita (Mexican Kitchen) Chang Thai (Thai Cuisine) Sumptuori (Japanese Cuisine) Boghali (Indian Cuisine) Bars "Dine around" Xtra Time Sports Bar Piacere Eclipse Sky Bar Bars in Rest. "Dine Around" Bar (Portofino) Bar (La Adelita) Bar (Sumptuori) Bar (El Dorado) Bar (Chang Thai) Bar (Bhogali) Swim Up Bar "Dine around" Splash Fizz Other bars Reservation Dress code Smoking area :05:30pm10:30pm :08:00pm11:00pm Breakfast:07:00am11:00am Lunch :12:30pm03:30pm :05:30pm10:30pm :05:30pm10:30pm :06:00pm11:00pm Breakfast:07:00am11:00am Lunch :12:30pm03:30pm 00:00am00:00am 05:30pm10:30pm 05:30pm10:30pm 08:00am06:00pm 10:00am06:00pm Beach Breakfast:07:00am11:00am Lunch :01:00pm03:30pm :06:00pm10:30pm 00:00am00:00am 10:00am00:00pm 05:00pm01:00am :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm 05:30pm10:30pm 05:30pm10:30pm 10:00am06:00pm 10:00am00:00am 08:00pm11:00pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm
Habits Healthy Bar** Bar Teatre Rafa Nadal Tennis Centre Bar Lobby bars "Dine Around" Costa Mujeres Pool bars "Dine Around" Aqua Sky Lounge Bar Gravity Beach Club "Dine Around" Poseidón Beach Club Reservation Dress code Smoking area 10:00am06:00pm 07:30pm11:00pm 07:00am10:00pm Zentropia Spa & Wellness 10:00am00:00am 05:00pm01:00pm 06:00pm02:00am 10:00am06:00pm *Dress code for gentlemen, shirts or Tshirts with sleeves and long pants or formal bermuda (except Chic) are required in all a la carte restaurants. Observations: ** Exclusive for clients of Zentropia Palladium Spa & Wellness Enjoy the "Dine around" service at Hotels & Resorts restaurants. ROOMS TOTAL:469 Number of rooms m2 2 Beds Queen Size King size bed Memory foam mattress Shower Whirlpool bathtub Jacuzzi on the terrace Double sink Second toilet Separate living room Combined bedroom and living room Balcony or terrace Terrace with a hammock Bathrobe and slippers Minibar Speaker with Bluetooth Flatscreen TV 50" Electronic safe Steam iron Tea and coffeemaking facilities Bar counter Nespresso coffee maker Bathroom amenities Hair dryer Pillow menu Wakeup call Rooms for disabled guests Desk WIFI Magnifying mirror Full length mirror Scales Aromatherapy Pool towels Turndown service Telephone* Junior Suite Junior Suite Swimup Loft Suite Swimup 268 66.2 88 66.8 98 100 11 131 4 130
TOTAL:469 Junior Suite Junior Suite Swimup Loft Suite Swimup Wine climatiser Butler service Air conditioning Black out curtains USBCharger Two floors adults only 24hour room service Non smoking Observations: *Extra charge POOLS Main Pool Royal Suites Secondary Pool 1 G P Costa Mujeres Type Adults Family Family 08:00am08:00pm 08:00am00:00am 08:00am08:00pm Area m2 1619,09 382.62 2068.47 Depth cm T R S Coral G P Costa Mujeres G P Costa Mujeres Observations: Use and enjoy of swimming pools located in Hotels & Resorts. ENTERTAINMENT Activities Aerobic Various Games Pilates Night shows Billiards Darts Yoga Zumba Diurnal animation Live Music Sport Pingpong Football Air rifle shooting Catamaran Snorkeling Diving* Waterpolo AquaGym Basketball Tennis Archery Kajak Deepsea fishing* Shuffleboard AquaVolley Facilities Beach volleyball court Paddle court Tennis courts Multipurpose courts Area Concerts Observations: *Extra charge. Activities, sports and facilities of use at Hotels & Resorts. ZENTROPIA PALLADIUM SPA & WELLNESS Facilities Water slides Hot and cold water whirlpools Dry and moist sauna Relaxation area Eco meditative cold Hot Jacuzzi 1 bath Ice cabin Sensations shower Services Spa Beauty Facial treatments Lockers Massages Body treatments Fitness Gym Dressing room Observations: Facilities and services of use at Hotels & Resorts with exclusive benefits for TRS clients. Free access to the wet areas of the Spa and gym. Spa services have an extra charge. SPA Sauna Gym Changing rooms Body treatments Copyright 2016 PALLADIUM HOTEL GROUP Data sheet subject to changes and additional charges that may apply to specific services.