Using Travel Card Data to Improve Public Transport Services October 3, 2018
Facts about Movia, Public Transport Authority Inhabitants 5,8 m in Denmark 2,6 m in the area of Movia 1,9 m in Greater Copenhagen Public administration 2 regions - 45 local municipalities App. 23 contractors Movialand Key figures App. 215.000.000 passengers/year App. 450 bus lines 1.300 buses 10 local railway lines + 3 harbour bus lines Demand responsive transport Metro and national rail run by other companies 2
Bus passenger counts what s the problem to be solved? Recording boarders/alighters per stop per trip on a given bus route Video-based automatic counting systems in 10 % of buses on most lines/30 % of local trains Manual counts by driver on a number of smaller lines Pros Well known method for many years Fairly high data quality Cons No info regarding travel patterns Static data - passenger figures only as averages (average weekday/month) 3
Travel card data large potential for better knowledge, but National system, in use in most areas since 2011 Multiple check-ins and final check-out for each journey First check-in Check-in Check-in Checkout Pros Extensive travel pattern information Large amounts of data Detailed information on a daily basis Cons Sample around 35 % of journeys but uneven distribution (time and geography) Missing data for certain user groups (students, most commuters, pensioners ) Lack of credibility among users 4
Our solution: Combining the two incomplete data sources Passenger counts number of boarders/alighters per stop Travel card detailed information regarding travel patterns, but uneven distribution among user groups Combined matrix showing all travel patterns on an average weekday in a given month Relations between 14.000x14.000 stops/stations Data for each of the 24 hours of the day Produced once every month Focusing on use for tactical/strategical purposes 5
Using passenger counts to adjust travel patterns Station - Zoo Travel card: 200 trips Passenger count: 300 boarders Travel pattern x 1.5 Station - Offices Travel card: 200 trips Passenger count: 600 boarders Travel pattern x 3 Calculating and adjusting all relevant travel patterns between 14,000 stops and stations in the Movia area Using advanced matrix estimation methods (MPME) and transport modelling tools (passenger assignment model) Flexible method can handle several different data sources Input data (timetables) from Travel planner (GTFS) Based on ArcGIS Enterprise + Transit Analyst + SQL Server 6
What are the benefits from better insight into customers travel patterns? Change of focus optimizing revenue instead of minimizing costs Better quality in our decision support towards our owners (municipalities and regions ) More qualified assessment of new lines and timetables Potential for better information to passengers 7
How do passengers combine different lines and modes? From municipality To municipality Share of trips Lyngby-Taarbæk Lyngby-Taarbæk 4,0% Lyngby-Taarbæk Gladsaxe 3,4% Lyngby-Taarbæk København 3,4% København Lyngby-Taarbæk 2,9% Gladsaxe Lyngby-Taarbæk 2,7% Glostrup København 2,4% Gladsaxe Gladsaxe 2,2% København Glostrup 2,1% Herlev Gladsaxe 1,9% Gladsaxe Herlev 1,8% Rejsestrømme 300S og 30E Line Boarders/day Vej Hele døgnet flows 0-5 5-25 25-75 75-150 150-300 300-50000 Bane Hele døgnet flows 0-5 5-25 25-75 75-150 150-300 300-50000 Opland udvalgt linje anvendes Hele døgnet 1-5 5-25 25-50 50-100 100-300 300-1000 1000-50000 B 3.327 E 1.820 A 1.805 H 1.091 C 1.090 350S 744 Metro 711 6A 705 F 459 9A 435 Other lines 7.938 Total 20.127 Running buses on lines 30E/300S while a light rail is built on Ring 3 how do we give passengers the best possible service? 8
Exploring differences in travel patterns across the day 113 119 125 5 13 13 9 115 10 3 60 9 411 39 42 0 7 34 9 121 439 328 11 8 116 157 143 108 139 103 125 102 116 112 138 129 16 6 19 209 9 370 33 8 27 0 227 3 38 340 172 40 7 36 6 41 6 43 7 12 8 12 2 49 1 482 51 659 7 43 0 50 8 40 2 52 5 400 503 154 104 164 135 143 156 168 101 113 101 117 105 129 139 113 5 35 8 23 127 108 136 2 14 118 147 15 8 145 132 151 137 141 0 16 118 163 112 112 119 17 2 10 2 3 51 4 51 122 524 551 5 11 2 6 18 12 8 18 637 172 181 173 7 10 145 13 3 127 141 16 1 13 0 19 6 4 11 5 11 178 629 134 13 4 20 5 13 3 106 7 56 1 6 1 9 58 14 9 12 7 9 13 1 26 12 5 120 103 135 Afternoon peak (3-5 PM) 129 Morning peak (7-9 AM) 12 1 16 6 25 5 17 6 3 32 0 17 9
Understanding and improving changes at terminals Usually difficult to obtain necessary information Design considerations: Where to place stops Timetable: Prioritizing meets Services: Ticketing and information 10
Change patterns between bus and S-train at Buddinge Station Sum of TrafLoad ToLineName ToLineEndStop B B B H H Total FromLineName Farum St. Høje Taastrup St. København H Farum St. Frederikssund St. 68 6 38 1 0 11 56 200S 117 166 5 38 45 371 250S 73 32 1 10 9 125 300S 173 276 3 16 56 524 30E 90 102 16 10 218 6A 107 75 1 11 14 209 Total 566 689 12 91 145 1503 100 80 60 40 20 Changes in combination with number of passengers starting/ending at the station 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 68 200S 250S 300S 30E 6A 11
Overview of no. of travellers from/to different geographical zones FromZoneID ToZoneID Val TimeInteID 49440 10762 110,27 22 8600642 4148 102,48 15 50460 6026 93,24 7 8600642 4148 82,32 7 8600642 4148 80,18 16 6015 6584 71,70 16 8600642 4148 69,52 17 8600642 4148 60,18 8 6015 6584 54,26 15 490 6584 46,79 7 10762 49440 45,00 22 1368 6026 36,82 8 6018 6584 32,06 14 8600642 4148 31,41 19 600001 1367 31,35 7 10041 8150 29,02 14 10762 49440 28,21 19 8600642 4148 28,00 18 50460 1368 27,12 15 6018 6584 26,84 15 Trips beginning or ending at - municipality x - zone y - bus stop z 12
Assessment of service changes - Approx. 100 trips Ishøj - Herlev - Total travel time + 4,5 min. (15%) - Driven distance + 3% - Number of changes + 16% A tool for fast comparison between different timetables or changed routes helping to find the best solutions Example: Road works on Ring 3 leads to longer drive times (2 x +5 min.) Calculation of changed route choice for current passengers Basic data updated every month Key figures for changes in: - Driving time - Walking- and waiting time - Driven distance - Number of changes 13
Solution developed by Rapidis in collaboration with Movia 14
Web interface using ArcGIS Enterprise portal 15
Web interface differences and filters 16
Short term development plan October 2018 Test phase ends and monthly data production begins ArcMap-based analysis tools made available for approx. 10 users in Movia Assessment tool made available for a small group of experts End 2018 WebGIS-portal introduced in Movia Supplementary data regarding metro- and train trips to be included in model Improved map design 1st half of 2019 WebGIS-portal made available for municipalities, regions etc. Further development of analysis and presentation tools New tool to estimate how a new Metro Cityring in Copenhagen affects travel patterns Detailed calculation of the market share of public transport 17
Future development 2019-20 Develop methods to get faster results for operational purposes Detailed analysis of travel patterns in connection with large events Closer link to planning and timetabling systems Combinations with other data sources (reliability, travel time, survey data, ) And more analysis tools 18