KLM s view on changing Hub dynamics

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KLM s view on changing Hub dynamics Airneth Annual Conference P. Cornelisse Head of Mainport Strategy KLM The Hague, April 19th, 2012

KLM s view on changing Hub dynamics 1. KLM in Key-Figures 2. Drivers in Hub dynamics 3. Current Hub-system under threat? 4. KLM s response 2

1. KLM in Key-Figures 176 aircraft (7 types) 162 Hub destinations (132 by KLM) 257k Hub movements (208k by KLM) KLM-Passage (jan12) Network van/naar AMS (S12) KLM-2011 25 mln pax & bags 550 kton cargo KLM-2011 70% transfer 46.000 connections S12 (good+exc, 2-way) 5 joint ventures 32 codeshare partners 3.600 flt/day KLM-S12 8.6 bln Turnover Nr.1 Dow Jones Sustainability Index (Sector Airlines) Airline Industry NL 26 bln 290.000 jobs 3 Source: McKinsey/BCG

2. Drivers in hub dynamics Market Rules & Regulations Operational Performance Aircraft Performance 4

Drivers in hub dynamics Market Rules & Regulations Transfer Focus on longhaul Multiple time channels Partners Operational Performance Aircraft Performance 5

Market characteristics and KLM s ambition: Small home market requires transfer passengers Number of Intercontinental (passenger) destinations (S12) 76% of KLM-passengers on Intercontinental routes transfers at SPL (2011) 4th position Mainport Amsterdam thanks to KLM & partners and their relatively large portion of transfer Rome 8 th position with 2.8 million inhabitants, whereas Amsterdam on 4 th position with 800k inhabitants 6

KLM offers extensive worldwide portfolio... S12 S12 KLM Air France JV-partner SkyTeam-partner (non-jv) Other KLM-operated 69 63 132 # Destinations Long Haul Medium Haul Total Partner-operated 403 100 503 Source : OAG jun 12 dd. 10apr 12 7

together with its partners 8

Drivers in hub dynamics Market Rules & Regulations Open Skies Regulation (social & climate) De-regulation Slots Prop -> Jet Longer distances Larger aircraft More environmental friendly Operational Performance Aircraft Performance 9

Changing Hub-dynamics 1931 Fokker F.XII 10

Changing Hub-dynamics Seventies 747-200/300 DC10 11

Changing Hub-dynamics Nowadays 747-400 12

Changing Hub-dynamics Near Future Fokker F.XII 747-400 777-200/300 787 13

A strong feedernetwork together with codeshare partners is needed 14

Drivers in hub dynamics Market Rules & Regulations Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower Operational Performance Aircraft Performance 15

2 Wave System (prior to early nineties) Europe Intercontinental Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower 1 2 9:00 13:30 20:00 16

3 Wave System (1992) Europe Intercontinental Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower 1 2 3 9:30 13:30 18:30 17

6 Wave System (1997) Europe Intercontinental Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower 1 2 3 4 5 6 7:00 9:30 13:00 15:30 18:30 21:30 18

Original 7 Wave System (2006) Europe Intercontinental Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower 1 2 3 4 5 6 7 6:50 9:20 12:00 14:30 17:10 20:00 22:30 19

Crisis 7 Wave System (2009) Europe Intercontinental Aircraft Utilization Operational day Balance EUR/ICA seats Use of assets/manpower 1 2 3 EUR only 4 5 6 7 6.40 09.20 13.00 14.40 16.20 20.00 22.40 20

7 Wave System New Balance (2011) Europe Intercontinental 7 waves structure 46,000 connections per week offered 31 mln seats/year 21

KLM 3rd in number of weekly connections (excl. intra-european connections) 22

3. Current hub-system under threat? 23

Routes operated by both KL & EZY Feedernetwork under threat 2002 2012 KLM easyjet 24

Hubs in Gulf-region and Istanbul show substantial growth Number of destinations (Hub-operations) Number of destinations Source: OAG 25

Gulf-carriers and Istanbul show rapid growth in number of connections 26

4. KLM s response I. Wave system is precondition to maintain Mainport status (#4 in Europe) II. Some kind of Seasonality system III.Increasing strategic partnerships worldwide to strengthen position IV. Connecting emerging countries: Wave System to be geared to take profit from geographical position AMS 27

III. Partners crucial in development strategy Strengthen 4-way JV Increase connectivity Multi-hub Joint Venture Growth & Strategic partnerships Extend network & partners Take-over routes Extend network & Joint Venture 28

IV. Examples of travelling time 29