EVERYTHING FOR HOTELS, RESTAURANTS, SUPERMARKETS

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12th Central-Asian International Exhibition EVERYTHING FOR HOTELS, RESTAURANTS, SUPERMARKETS 4-6 November 2015 / Kazakhstan, Almaty

Scale of the event Partner of the event Main aim of the exhibition Exhibition visitors Sections of interest for visitors in CleanExpo exhibition Participants opinion about the exhibition Special events at the exhibition Outcomes of the exhibition Special steps to improve the exhibition

Exhibition area: 511 sq. m. Number of exhibitors: 42 participants, both with and without their representatives present onsite Rating in Central Asia: the only specialized HoReCa industry exhibition in Central Asia Number of visitors: 1,460 HoReCa industry professionals Visitors countries: 95% of the visitors come from Kazakhstan, Kyrgyzstan and Uzbekistan The venue: Atakent International Exhibition Centre

Circumstances contributing to a greater efficiency of the event: Joint area for two specialized exhibitions: HOREX 2015 and CleanExpo Kazakhstan 2015 Cleaners and Detergents, Dry Cleaning and Laundry Machines, Cleaning Equipment Specialized exhibitions WorldFood Kazakhstan: Food Industry and KazUpack: Packaging Tare and Label are held at the same time (about 370 participating companies, in total the events attract over 5,000 visitors) Additional events as part of the exhibition: Discussion and training forum for restaurateurs and hoteliers Professional competition for chefs the Handmade Cup gastronomic goblet Visit of the exhibition by official delegations (managers, directors and chefs of hotels and restaurants) from: Kyrgyzstan, Uzbekistan

The official partner of the exhibition: «Procter & Gamble» with a line of professional detergents and cleaning products for the HoReCa industry

Creating a business venue for: establishing business contacts between the manufacturers and suppliers of HoReCa equipment, products and services and senior executives of Kazakhstan restaurants and hotels creating and improving the positive image of participant companies, positive recognition of the brand in HoReCa industry in Kazakhstan and Central Asia assessing demand and market potential for goods and services provided by the participating companies

Type of activity of Horex 2015 visitors (based on survey at registration) Breakdown of Horex 2015 visitors by job position (based on survey at registration) Restaurants, cafes, catering services 46% Chief Executive Officer / Owner 41% Supermarkets, retail chains Hotels, hostels Coffee houses, bars, nightclubs, hookah bars 15% 14% 10% Manager / Expert Department Head/ Team Head 13% 30% Bakeries, confectionaries 9% Deputy Chief Executive Officer 13% HoReCa consulting 3% Sole Proprietor 3% Mass media 3% 0% 10% 20% 30% 40% 50% 0% 20% 40% 60% Most visitors of Horex 2015 represent restaurants, cafes and food service companies (46%). Most visitors are CEOs/owners (41%). The least number are individual entrepreneurs (3%).

Production equipment for restaurants, hotels, delicatessen shops HoReCa foods and drinks Retail equipment Management systems for hotels and restaurants Equipment for bars and cafes Tableware, cutlery and utensils Uniform Furniture, textiles, interior decorations Professional cleaning services, cleaning and washing agents 2% 4% 4% 8% 12% 12% 12% 11% 35% 0% 5% 10% 15% 20% 25% 30% 35% 40% Most visitors were interested in technological equipment for restaurants, hotels, cookeries (35% from the total number of answers). Least of all visitors were interested in professional cleaning, hygiene products (2% of the total number of answers).

Have you achieved all your goals during the participation in the HOREX exhibition? All goals have been achieved 30% Main goals have been achieved 40% Half of the goals have been achieved 30% Are you satisfied with your participation in the HOREX exhibition at large? 70% of the participants positively assess the achievement of their goals during the exhibition 60% of the participants are satisfied with the participation in the exhibition Fully satisfied 20% Quite satisfied - 40% Satisfied to a certain degree - 30% Not quite satisfied - 10% How many useful contacts did you make at the HOREX exhibition? 26% of the participants made over 45 useful contacts at the exhibition From 1 to 50-60% From 51 to 100-30% From 101 to 150-10%

! 90% of the participants positively assess the return of their investments! 90% of the participants consider their participation in the HOREX exhibition as quite important for their business! 80% of the participants plan to take part in the next HOREX exhibition! 60% of the companies take part in the exhibition each year

Forum New Opportunities in Hotel and Restaurant Industry for restaurateurs and hoteliers Special discussion and training event to discuss the most important issues for HoReCa industry at present. The main aim of the Forum is to combine B2B discussions with the industry experts and professionals for developing joint solutions in a business team. Organisers of the Forum: the Iteca exhibition company and the RESTTEAM consulting company (hotel industry). Forum s innovations: Round-table discussions on the main industry topics, development of optimal solutions for hotel and restaurant business in the present economic situation.

Forum New Opportunities in Hotel and Restaurant Industry for restaurateurs and hoteliers Topics discussed at the Forum: Current trends in restaurant and hotel business Optimization of expenses and pricing models at the time of crisis Creating a purchasing cooperative Kitchen: using modern technologies to make savings Restaurant profits: continuing to make profits at the time of crisis Attracting and retaining customers at the time of crisis Promotion and publicity through social networks Organising events and involving customers at the premises Tasty dishes : what customers may learn from photos Project Delivery : an inside view Serving cheese at a restaurant Hotel construction and renovation how to implement a successful investment project New life of an old restaurant: premises rebranding and reopening Restaurant management problems Forum s headliners: Aleksey Kislov certified international trainer in restaurant business who trained over 15,000 restaurant owners, managers and employees. Natalia Rosenblum expert in practical hotel and resort development and hotel operational efficiency improvement.

The First International Handmade Cup 2015: a new direction Professional skills competition for chefs and juniors. The programme of the event included: Practical demonstrations by head chefs Cooking master classes Exhibition of prepared dishes 1st open championship in bread baking Competition in bread baking for junior teams 1st pizza championship The Best Kazakhstan Pizzeria 2015 Arts class, exhibition of culinary works and other activities.

The First International Handmade Cup 2015: a new direction The participants: teams from different countries representing nations, regions, cities, hotels, restaurants, cafes, pizzerias, pubs, taverns, college and university students from Kazakhstan, Russia, Kyrgyzstan and other countries. The panel: restaurant business experts and professionals of international and national levels, including WACS (World Association of Chefs Societies) experts Organizer of the event: The Restaurants of Astana, an advertising and informational periodical specialising in hospitality topics After the competitions awards were presented to the winners in the nominations: Golden Head Chef 2015, The Best Grill Master 2015.

! The exhibition has facilitated the opening of the office of the Komplex-Bar Company in Bishkek (Kyrgyzstan)! Sales of the Kamerton (company) in HoReCa industry increased by up to 150%! Agreements/Letters of intent on cooperation have been signed with a number of YuKO facilities! Automated management system suppliers are adding new functions taking into account comments and recommendations made by their customers

1. Inviting official delegations of restaurateurs and hoteliers from various regions of Kazakhstan, Uzbekistan, Kyrgyzstan taking into account exhibitioners interests 2. Extending the commercial programme, increasing the number of discussion panels at the Forum 3. Extending practical activities at the event, such as master classes and professional competitions 4. Increasing the number of sections and categories of presented products

Looking forward to seeing you at the 12th Central Asian International Exhibition International exhibition November 2-4, EC Atakent, Almaty, Kazakhstan For more information on participation or sponsorship of the exhibition, please contact the organizers: Raushan Massimova Project Manager E-mail: Raushan.massimova@iteca.kz Tel: +7 727 258 34 34, 258 55 26 Svetlana Lutsenko Marketing Manager E-mail: Svetlana.lucenko@iteca.kz Tel: +7 727 258 34 34, 258 55 26