Can Operators Continue to Maintain Poor Technical Records? Gareth Cunningham 3 rd May 2013
Gareth Cunningham 27+ years Royal Air Force Engineering Officer 17 + years airline industry Engineering Director Air 2000 Project Leader (Technical) Flyjet
Why Keep Records? Required by International Law Monitored and Enforced by governing Regulatory Authority Criminal and Civil penalties for failure & non-compliance Contractual Obligations in Aircraft Lease Contracts More stringent conditions of compliance and accurate record keeping Leasing Companies will anddofind any excuse to refuse aircraft redelivery: Inaccurate technical records Failure to meet return conditions Failure to provide ongoing reliability reports for components, regardless of adherence to maintenance requirements
Current Industry Situation Regulations and Regulators ever more stringent Lessors demanding more and more in terms of historical records. The industry is moving forward Are operators and systems keeping pace?
What are the Options? Excel spreadsheets and Access databases Error prone Maintenance overruns High level of risk Little/no visibility of maintenance status, or continuing airworthiness Key person dependent MRO-derived Systems Cumbersome and complex to use Far more functionality than a small/medium fleet operator needs Work arounds Require skilled operators Very data hungry Expensive Long-term contracts
Are These Options Working? Some Examples of Regulatory Non-Compliance American Airlines 2008 - $24.2m Pinnacle 2011 - $417,000 Alaska Airlines 2011 - $590,000 Pinnacle 2013 - $275,000 (these were just the fines and take no account of the additional costs of legal fees and flight cancellations) What About Aircraft Returns off Lease? Lessors will find ANY excuse to refuse redelivery Up to $10m in extreme cases, around $1m per aircraft is the norm Extended lease payments Charges for replacement parts Repeat work due to missing documentation Additional work due to inadequate reliability monitoring In 2011 MAS provisioned $196m for aircraft redeliveries They knew it was coming!
What do Operators Want? An affordable system A real-time system that aids operational decision making An integrated system that is simple to use A system that is straightforward to implement A system that comforts the accountable manager A tool that optimises maintenance A tool to capture reliability data A tool to capture technical records And, perhaps as a bonus, inventory management?
Meeting the Operators Needs Can Such a system be developed? What are the obstacles?
AD DATA
A/C MOD/SBDATA
HT COMPONENT DATA
DATA
ONENT DATA STRUCTURAL DATA
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS DEFECT DATA
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, ASR, IFSD)
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, ASR, IFSD)
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, ASR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Tech Log Page
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Work Pack Tech Log Page (FH s, FC s, Defects, Oil uplift etc.)
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS AMP Revision Tech Log Page (FH s, FC s, Defects, Oil uplift etc.) Work Pack (Validating)
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Add New AD Tech Log Page (FH s, FC s, Defects, Oil uplift etc.) Work Pack (Validating) AMP Revision (MPD Revision)!
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Add New A/C Tech Log Page (FH s, FC s, Defects, Oil uplift etc.) Work Pack (Validating) AMP Revision (MPD Revision)! Add New AD (following biweekly)
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Major Assy Change Tech Log Page (FH s, FC s, Defects, Oil uplift etc.) Work Pack (Validating) AMP Revision (MPD Revision)! Add New AD (following biweekly) Add New A/C
ONENT DATA STRUCTURAL DATA FLIGHT CYCLES FLIGHT HOURS (DEFECTS) DATA RAISED & CLEARED, (MOR, FSR, IFSD) DIRTY FINGER PRINT SYSTEM PROCESS Tech Log Page (FH s, FC s, Defects, Oil uplift etc.) Work Pack (Validating) AMP Revision (MPD Revision)! Add New AD (following biweekly) Add New A/C Major Assy Change
Airbourne A Sneak Preview A system designed by operators for operators A fully integrated CAMO system accessible 24/7 Web based Continuing airworthiness tracking and control Maintenance planning capability Technical records electronic capture and archiving Inventory and tooling management Available via a low monthly subscription per aircraft It will reduce your risks, workload and costs
AirbourneFleet Technical Management System (FTM) A revolutionary, completely integrated and affordable system for aircraft owners and operators that: Ensures Regulatory Compliance at ALL times Protects the asset value of the aircraft Avoids stringent fines for inadvertent regulatory non-compliance Mitigates Lessor penalties on aircraft hand-backs Provides accurate maintenance budgets and financial forecasts Reduces payroll costs A must for CEOs, Technical Directors and Accountable Managers!