We are the end to end solution for baggage reconciliation systems PaxBag
Baggage Reconciliation by In 2010 the global air transport industry (ATI) mishandled 29.44 million bags globally or some 12 mishandled bags per 1000 passengers (Source SITA Baggage report 2011). The cost to airlines to repatriate bags to passengers is variously estimated at between $100 and $150 dollars per bag. Even at $100 this means a global cost to the airlines of $2.94 billion dollars. The goal of the PaxBag Baggage Reconciliation System (BRS) is to allow airlines and airports to achieve accuracy and efficiency in baggage handling operations to minimise the frequency of mishandled or lost bags and deliver bottom-line cost savings complimented by better operational efficiency from faster flight turnarounds. PaxBag is a next generation BRS jointly developed by BCS in conjunction with Air New Zealand; recently acknowledged as the world s most innovative airline which ensured that PaxBag is not only at the cutting edge of operational best practise but a well tested product with its initial international deployment occurring in 2010 in Los Angeles T2. PaxBag has been architected as a web enabled application for maximum flexibility of access and deployment by airlines and ground handlers with a focus on delivering visibility and clarity across baggage handling operations. PaxBag can be deployed either as a standalone application or as an integrated part of the BCS High Level Control application Airflow. By combining PaxBag with Airflow you achieve complete visibility of the baggage process from check-in through screening and sortation to loading onboard the aircraft. We guarantee that on deployment PaxBag will increase the accuracy and efficiency of both airlines and airport operations allowing considerable cost savings and a better passenger experience.
Overview PaxBag is configured to be deployed as a standalone web based application or as part of Airflow High Level Baggage system control software. This makes the solution flexible enough to deploy for a single port or hub operation through to an entire network. Deployment models range from running on client dedicated hardware to running in a Cloud as some want as a service approach. Designed to work with a wide range of scanning devices PaxBag allows for the positive matching of all bags to be loaded to the particular passenger and is also capable of ensuring that the bag has completed the required security screening. With a simplified but intuitive interface PaxBag provides a powerful tool to provide full visibility and monitoring. From setup through loading and to closing of a flight all stakeholders are able to view the status of the baggage loading at any time via a web enabled log on. Powerful load management is built in with the ability to allocate ULDs via flight destination, passenger status, connecting status and other requirements to ensure optimum handling of baggage to eliminate mishandling. In the event of an offload situation where a passenger fails or is denied boarding, PaxBag is able to indicate to the ground handler the position of the bag within a hold or ULD to enable offloading with minimal flight delays. Once the flight is ready to close it can be declared and closed from either a hand scanner or workstation and has the ability to automatically on forward details to downstream stations to ensure they have maximum visibility of the arriving luggage to ensure efficient handling. In the event of any short shipped baggage PaxBag allows for the automatic reflighting of bags and WorldTracer integration. In 2011 PaxBag has been deployed across all of Air New Zealand s NZ based international flight operations with great success. The new BRS system offers increased functionality and operational efficiencies at a significantly lower unit cost. It is a core part of our self-service strategy and will be increasingly so in the future. The increasing trend in offshore airports and airlines is to increase the offering of self service products to customers. The requirement for a modern BRS system with high functionality is a key component to successfully delivering these services while managing the additional security challenges attached to self-service. Todd Grace - Strategy Manager Airports, Air New Zealand Key Features Can be deployed in Lite (Workstation) or Regular (Workstation + Wireless HH network) configurations for cost optimisation Web enabled for real time visibility by airline, load control, security agencies and ground handlers Web base allows for rapid deployment across a single airport or an entire network Connectivity with BHS provides full tracking of bags with integrated matching of bags with passengers Confirms bags have appropriate security status for loading Allows for instant notification of change in passenger status Optimised for range of rugged handheld scanning devices with simplified yet intuitive interface for ground handlers Flexible setup ensures most efficient mode of loading operations Clear indication of alerts and advice to loaders ensures the correct loading of bags every time Allows for real time alerts to key stakeholders via TXT message or email Simple processes for RUSH and GATE bags Powerful system reporting enables clear metrics for mistracked, misconnected bags, employee performance and overall loading performance Hand held asset management assists with minimising hardware loss and attrition Key Benefits Maximises operational efficiency by providing full visibility to all stakeholders Reduce costs to airlines from misconnected bags and delayed flights Improves customer service Provides improved security Fast and flexible deployment Simple and intuitive to use with full functionality 24 hour support and full operational training Powerful reporting for performance metrics/kpis Airport BRS Architecture BSM Connection Wireless Access Point Wireless Scanner Units Local BHS Network (existing) Local BHS Sortation Server Airline Workstation(s) Airline Load Devices (ULD s, Barrows etc.)
Sample Screens ULD Workstation Setup Screen Logon Screen Bagsearch Screen ULD Setup Screen Scan Action Screen Technical Information Supports Type A and Type B Messaging Has standard interfaces to SITA Bag Message and ARINC Baglink Supports communication to 3rd party systems via XML, MQ Websphere Software runs on Windows 7 and can be deployed on an Oracle or SQL Database platforms Hand-held applications run on mobile devices with Windows Mobile 5 or later Hand-held units can use wireless network (normal operation) and 3G (when on Tarmac/in Aircraft) Software supports barcodes and can support RFID as per IATA 1740c
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