Adelaide Public Transport Survey Aug 2012 1. How would you rate SA's public transport system? (select one) Excellent 2.0% (31) 1.7% (11) 2.9% (5) 2.0% (47) Good 14.6% (226) 18.4% (122) 18.2% (31) 3.0% 15.8% (380) Mediocre 46.2% (713) 48.9% (324) 52.4% (89) 51.5% (17) 47.4% (1,143) Poor 37.2% (574) 31.0% (205) 26.5% (45) 45.5% (15) 34.8% (839) answered question 1,544 662 170 33 2,409 skipped question 0 1 of 10
2. What, if any, are the best things about Adelaide's public transport system? (you can choose more than one) Bus Train Tram I never use it Reliable 7.5% (115) 13.5% (89) 14.8% (25) 3.1% 9.6% (230) Safe 21.2% (325) 18.1% (119) 24.3% (41) 12.5% (4) 20.4% (489) Frequent 9.4% (145) 11.2% (74) 17.2% (29) 6.3% (2) 10.4% (250) Coverage of city 20.8% (319) 15.8% (104) 18.3% (31) 3.1% 19.0% (455) Courteous drivers 24.2% (372) 19.0% (125) 24.9% (42) 18.8% (6) 22.8% (545) None of the above 43.3% (665) 46.6% (307) 40.2% (68) 62.5% (20) 44.3% (1,060) Other (please specify) 93 (6.1%) 51 (7.7%) 9 (5.3%) 1 reply (3.1%) 6.4% (154) answered question 1,535 659 169 32 2,395 skipped question 14 2 of 10
3. What, if any, are the biggest problems with the public transport system? (you can choose more than one) It's unreliable 74.8% (1,150) 63.7% (419) 54.4% (92) 66.7% (22) 70.2% (1,683) Doesn't service my area 14.8% (227) 16.7% (110) 18.9% (32) 21.2% (7) 15.7% (376) Too expensive 45.1% (693) 43.3% (285) 40.8% (69) 63.6% (21) 44.6% (1,068) Too hot in summer 20.8% (320) 17.9% (118) 21.9% (37) 21.2% (7) 20.1% (482) Too unpleasant when it rains 15.4% (236) 1 (66) 8.3% (14) 9.1% 13.3% (319) It s often overcrowded 54.8% (842) 62.2% (409) 67.5% (114) 54.5% (18) 57.7% (1,383) Doesn t run late at night 33.6% (516) 41.0% (270) 35.5% (60) 39.4% (13) 35.8% (859) I feel unsafe 21.8% (335) 36.6% (241) 23.7% (40) 36.4% (12) 26.2% (628) I don t have any significant complaints 6.6% (101) 5.9% (39) 11.2% (19) 6.6% (159) I'm happy with Adelaide's public transport system 4.2% (65) 3.3% (22) 4.7% (8) 4.0% (95) answered question 1,537 658 169 33 2,397 skipped question 12 3 of 10
4. When did you last use public transport in the Adelaide metropolitan area? (select one) This week 63.9% (987) 60.3% (399) 45.9% (78) 3.0% 60.8% (1,465) A few weeks ago 11.7% (180) 12.8% (85) 24.1% (41) 6.1% (2) 12.8% (308) Last month 6.1% (94) 6.5% (43) 7.1% (12) 9.1% 6.3% (152) Over a month ago 18.3% (282) 20.4% (135) 22.9% (39) 75.8% (25) 2 (481) I never use it 0.1% 6.1% (2) 0.1% answered question 1,544 662 170 33 2,409 skipped question 0 4 of 10
5. Bus 10 (1,544) 64.1% (1,544) Train 10 (662) 27.5% (662) Tram 10 (170) 7.1% (170) I never use it 10 (33) 1.4% (33) answered question 1,544 662 170 33 2,409 skipped question 0 6. Have priority bus lanes had a positive or negative impact on your bus route? (select one) Positive impact 19.1% (294) 19.1% (294) Negative impact 8.8% (135) 8.8% (135) No change 72.1% (1,111) 72.1% (1,111) answered question 1,540 0 0 0 1,540 skipped question 869 5 of 10
7. Have the recent bus timetable changes had a positive or negative impact on your bus route? (select one) Positive impact 7.2% (111) 7.2% (111) Negative impact 28.0% (431) 28.0% (431) No change 64.8% (998) 64.8% (998) answered question 1,540 0 0 0 1,540 skipped question 869 8. If you use public transport, are you thinking of stopping? (select one) Yes 52.1% (800) 45.6% (301) 45.3% (77) 10 49.8% (1,179) No 47.9% (736) 54.4% (359) 54.7% (93) 50.2% (1,188) answered question 1,536 660 170 1 2,367 skipped question 42 6 of 10
9. Are you a weekday commuter into the Adelaide CBD? (select one) Yes 63.9% (979) 65.1% (429) 52.4% (89) 42.4% (14) 63.1% (1,511) No 36.1% (554) 34.9% (230) 47.6% (81) 57.6% (19) 36.9% (884) answered question 1,533 659 170 33 2,395 skipped question 14 10. How do you travel into the CBD on weekdays? (select one) Car 21.8% (213) 22.0% (94) 29.2% (26) 78.6% (11) 22.8% (344) Public transport 74.7% (729) 75.0% (321) 59.6% (53) 73.2% (1,103) Other 3.5% (34) 3.0% (13) 11.2% (10) 21.4% 4.0% (60) answered question 976 428 89 14 1,507 skipped question 902 7 of 10
11. And how did you travel into the CBD two years ago? (select one) Car 12.7% (124) 14.7% (63) 28.1% (25) 42.9% (6) 14.5% (218) Public Transport 71.4% (697) 69.9% (299) 58.4% (52) 35.7% (5) 69.9% (1,053) Other 3.5% (34) 1.9% (8) 3.4% 14.3% (2) 3.1% (47) I didn't travel into the CBD on weekdays two years ago 12.4% (121) 13.6% (58) 10.1% (9) 7.1% 12.5% (189) answered question 976 428 89 14 1,507 skipped question 902 12. Do you always buy the correct ticket and always validate it? (select one) Yes 94.5% (1,442) 90.9% (598) 83.5% (142) 42.4% (14) 92.0% (2,196) No 2.3% (35) 2.9% (19) 3.5% (6) 2.5% (60) Sometimes 2.8% (43) 5.8% (38) 12.4% (21) 9.1% 4.4% (105) I never use public transport 0.4% (6) 0.5% 0.6% 48.5% (16) 1.1% (26) answered question 1,526 658 170 33 2,387 skipped question 22 8 of 10
13. Do you feel safe using public transport? (select one) Yes, during daylight hours and at night 31.5% (479) 28.4% (187) 43.5% (74) 12.1% (4) 31.2% (744) Yes, during daylight hours but not at night 55.6% (846) 50.3% (331) 47.6% (81) 39.4% (13) 53.3% (1,271) No, not during day or night 12.5% (190) 20.7% (136) 8.8% (15) 12.1% (4) 14.5% (345) I never use public transport 0.5% (7) 0.6% (4) 36.4% (12) 1.0% (23) answered question 1,522 658 170 33 2,383 skipped question 26 14. If you have any other public transport issues not covered by this survey, or if you have suggestions on how to improve Adelaide's public transport system, please type them below: Bus Train Tram I never use it Count 843 401 95 16 1,355 answered question 843 401 95 16 1,355 skipped question 1,054 9 of 10
15. Your contact details (if you're happy to be contacted by a journalist): Bus Train Tram I never use it First Name 365 (10) 151 (99.3%) 23 (95.8%) 8 (10) 99.6% (547) Last Name 323 (88.5%) 136 (89.5%) 21 (87.5%) 6 (75.0%) 88.5% (486) Weekday daytime phone number 310 (84.9%) 127 (83.6%) 20 (83.3%) 5 (62.5%) 84.2% (462) answered question 365 152 24 8 549 skipped question 1,860 16. Your email address (optional): Bus Train Tram I never use it Count 319 134 26 8 487 answered question 319 134 26 8 487 skipped question 1,922 10 of 10