Selected IBM Tivoli Products No Longer Orderable by Program Number Products Remain Available through Consolidated Offerings

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Withdrawal Announcement April 9, 2002 Selected IBM Tivoli Products No Longer Orderable by Program Products Remain Available through Consolidated Offerings Overview To further enhance IBM Tivoli software as essential Business Impact Management tools, the IBM Tivoli product line is being consolidated to provide greater value and to simplify the complexity of management. These enhancements leverage the powerful solutions for which IBM Tivoli is well-known, combining their value to help meet our customers needs. Current products are being offered as fewer, more logical, solution-oriented offerings. No products are being abandoned. As a result of this consolidation effort, IBM Tivoli will withdraw from ordering the selected pre-consolidation program numbers licensed under the IBM International Program License Agreement. The capability in these products will remain available through consolidated offerings. The Value-Based Pricing model for Tivoli Storage Manager and for the Tivoli Data Protection offerings is available until February 3, 2003, which is the effective date of withdrawal from ordering for these products. For Tivoli Storage Manager license entitlements under this pricing model, customers will receive the IBM Tivoli Storage Manager Enterprise Edition Version 5 (V5) level of code. Use entitlement for the code delivered will be governed by the terms and conditions under which the license entitlements are acquired. IBM Tivoli Storage Manager Enterprise Edition V5 code includes components of Tivoli SANergy. Use of LAN-Free backup and restore to disk is entitled for customers with Managed Systems - SAN entitlements only. The Tivoli SANergy components included with the IBM Tivoli Storage Manager Enterprise Edition V5 code may not be used for any other purpose. Managed tape library entitlements are required for tape libraries greater than three drives and 40 slots. The number of Tivoli Management Points required for a Tier 1 server for Tivoli Disaster Recovery Manager has been reduced to 180 from 360. For information on the portfolio of consolidated offerings, a mapping from the pre-consolidation programs to the consolidated offerings, and information on conversion of licenses and support to the consolidated portfolio, refer to Software Announcement 202-087, dated April 9, 2002. Refer to the Additional Information section for Unaffected Products, End-of-Service Information, Products Withdrawn from Ordering, and Replacement Product Information. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 902-083

Additional Information Summary Selected 5697 and 5698 pre-consolidation program numbers licensed under the IBM International Program License Agreement will be withdrawn from ordering effective May 9, 2002 (May 23, 2002 or February 3, 2003 for Storage products). First Year Support for the withdrawn program numbers, that is orderable under support program numbers 5697-SPT, 5697-UPK, and 5698-SPT, will be withdrawn from ordering effective May 9, 2002 (February 3, 2003, for Storage products with support orderable under 5698-SPT). First Year Support Upgrades for all program numbers, including those that remain orderable, will be withdrawn from ordering effective May 9, 2002 (May 23, 2002, for the First Year Standard to Standard-24 Support Upgrade for Storage products). Subsequent year Standard and Extended Support for the withdrawn program numbers, that is orderable under support program numbers 5697-SPT and 5697-UPK, will be withdrawn from ordering effective September 30, 2002. Subsequent year Standard and Standard-24 Support for the withdrawn program numbers, that is orderable under support program number 5698-SPT, will be withdrawn from ordering effective September 30, 2002 (February 3, 2003 for Storage products). The Select Support offering will be withdrawn from marketing for all eligible programs effective May 9, 2002. For the following products, all licensing and media part numbers will be withdrawn from ordering effective May 9, 2002, with the exception of feature numbers required for custom build media delivery. Program Tivoli Business Systems Manager 5698-BSM Tivoli Enterprise Console 5698-EAS Tivoli Distributed Monitoring 5698-EMN Tivoli Inventory 5698-INV Tivoli Manager for MQSeries 5698-MQS Tivoli SecureWay Security Manager 5698-SEC Tivoli Software Distribution 5698-SWD Tivoli SecureWay User Administration 5698-UAD Passport Advantage media pack part numbers for IBM Tivoli NetView V7.1.1 will be withdrawn from ordering effective May 31, 2002. Selected Passport Advantage part numbers will be withdrawn from ordering effective May 9, 2002 (May 23, 2002 or February 3, 2003 for Storage products) and corresponding Maintenance Renewal to Anniversary part numbers will be withdrawn from ordering effective September 30, 2002 (February 3, 2003 for Storage products). Selected program numbers and Passport Advantage part numbers will remain orderable through the Tivoli Management Points offering. End of service is announced for all versions and releases of Tivoli SecureWay Security Manager effective April 26, 2003 (UNIX security capability is replaced with IBM Tivoli Access Manager for Operating Systems and the provisioning capability is replaced with IBM Tivoli Identity Manager). End of service is announced for V2.0 of Tivoli Application Performance Management effective June 30, 2003 (replaced with IBM Tivoli Monitoring for Transaction Performance). Tivoli Manager for Exchange V2.0 and Tivoli Manager for Sybase V1.1 are now in service. End of service is extended to September 26, 2003, for V7.0 of Tivoli Workload Scheduler, with V8.1 being the currently marketed version. Unaffected Products The following 5697 products will remain orderable through existing terms and conditions: Crystal Reports Subscription Crystal Reports Program 5697-CRS 5697-SCR The following products will remain orderable by 5698 program number and Passport Advantage part number through the Tivoli Management Points offering: Tivoli Management Framework Tivoli Global Sign-on Tivoli Public Key Infrastructure Tivoli NetView Performance Monitor Tivoli NetView Performance Monitor for TCP/IP Tivoli Information Management for z/os Tivoli SANergy Tivoli Storage Network Manager Tivoli Decision Support for OS/390 Tivoli Data Exchange Tivoli Accounting Workstation Option Program 5698-FRA 5698-GS2 5698-KID 5698-NPM 5698-PMI 5698-SD9 5698-SFS 5698-SNM 5698-TD9 5698-TDE 5698-TDW The following products will remain orderable by Passport Advantage part number through the Tivoli Management Points offering: Tivoli Privacy Manager (5698-A01) Tivoli Manager for R/3 (5698-ASA) Tivoli Manager for DB2 (5698-DBT) Tivoli Smart Handheld Device Manager (5698-DMP) Tivoli Manager for Informix (5698-INF) Tivoli Manager for MQSeries Integrator (5698-MMI) Tivoli Manager for MQSeries (5698-MQS) Tivoli Management Solution for Domino (5698-MSD) Tivoli Comprehensive Network Address Translator (5698-NAT) Tivoli Manager for Domino (5698-NOT) Tivoli Manager for Oracle (5698-ORA) Tivoli Policy Director (5698-PDD) Tivoli Manager for Siebel ebusiness (5698-SBL) Tivoli Server Performance Prediction Guide (5698-SPP) Tivoli Self Service Terminal Manager (5698-STM) Tivoli Decision Support (5698-TDS) Tivoli Identity Director (5698-TID) Tivoli Intrusion Manager (5698-TIM) Tivoli Point of Sale Manager (5698-TRE) Tivoli SecureWay User Administration (5698-UAD) Tivoli Manager for WebSphere Application Server (5698-WAS) Tivoli Web Component Manager (5698-WCM) 902-083 -2-

End of Service Effective April 26, 2003, the following program is at end of service due to replacement with IBM Tivoli Identity Manager for the provisioning capability and IBM Tivoli Access Manager for Operating Systems for the UNIX security enforcement. Version/ Program Release s s Tivoli SecureWay All 5697-SEC D57Q8LL Security Manager All 5698-SEC D57Q9LL Effective June 30, 2003, the following program is at end of service due to replacement with IBM Tivoli Monitoring for Transaction Performance. Version/ Program Release s s Tivoli Application 2.0 5697-APM D57IWLL Performance 2.0 5698-APM D57J1LL Management The following table provides an update to end-of-service information announced on October 23, 2001. End of service is extended for V7.0 of Tivoli Workload Scheduler, with V8.1 being the currently marketed version. Refer to Software Announcement 201-305, dated October 23, 2001. Version/ Program End of Release s Service Tivoli 7.0 5698-WKB D56HZLL Sept. 26, 2003 Workload D56I0LL Scheduler The following table provides updates to end of service information announced on September 18, 2001. Refer to Software Announcement 901-238, dated September 18, 2001. Version/ Program End of Release s Service Tivoli Manager 2.0 5697-EXC In Service for Exchange 2.0 5698-EXC In Service Tivoli Manager 1.1 5697-SYB In Service for Sybase 1.1 5698-SYB In Service Note: End of service for Tivoli Application Development Environment (5697-ADE) and Tivoli Application Extension Facility (5697-AEF) will be based on Tivoli Framework and Tivoli Enterprise Console. Withdrawal from Ordering Effective May 9, 2002, the following 5697 program numbers will be withdrawn from ordering: Program Program Version/ Name Release TME 10 Application 5697-ADE All Development Environment TME 10 Application Extension 5697-AEF All Facility Tivoli Applications Management 5697-AMS All Suite Tivoli Application Performance 5697-APM All Manager Tivoli Manager for R/3 5697-ASA All Program Program Version/ Name Release Tivoli Cross-Site for Deployment 5697-CID All (56 Bit) Tivoli Cross-Site for Deployment 5697-CSD All (128 Bit) TME 10 Module for DB2 5697-DBT All Tivoli Data Protection for MS SQL 5697-DPS All Tivoli Data Protection for MS 5697-DPX All Exchange TME 10 Enterprise Console 5697-EAS All TME 10 Event Integration Facility 5697-EIF All TME 10 Distributed Monitoring 5697-EMN All Tivoli Decision Support for Event 5697-EVM All Management TME 10 Framework 5697-FRA All Tivoli Global Sign-on 5697-GS2 All Tivoli Decision Support for 5697-IMG All Information Management Tivoli Manager for Informix 5697-INF All TME 10 Inventory 5697-INV All TME 10 Module for MQSeries 5697-MQS All TME 10 Module for Microsoft 5697-MSS All SQL Tivoli Decision Support for 5697-NEA All Network Event Analysis Tivoli Decision Support for 5697-NEP All Network Performance TME 10 Module for Domino/ 5697-NOT All Notes Tivoli Decision Support for 5697-NSP All Network Segment Performance TME 10 Module for Oracle 5697-ORA All TME 10 Remote Control 5697-RCL All Tivoli Decision Support for 5697-SDA All Software Deployment Analysis TME 10 Security Management 5697-SEC All Tivoli Decision Support for 5697-SPP All Server Performance Prediction Tivoli Data Protection for 5697-STW All Workgroups TME 10 Software Distribution 5697-SWD All TME 10 Module for Sybase 5697-SYB All Tivoli Decision Support 5697-TDS All Tivoli Manager for Retail 5697-TRE All Tivoli Storage Manager 5697-TSM All TME 10 User Administration 5697-UAD All TME 10 Workload Scheduler 5697-WKB All Effective May 9, 2002, the following 5698 program numbers will be withdrawn from ordering: Program Program Version/ Name Release Tivoli SecureWay Privacy 5698-A01 All Manager Tivoli Application Performance 5698-APM All Management Tivoli Manager for R/3 5698-ASA All Tivoli Manager for DB2 5698-DBT All Tivoli Smart Handheld Device 5698-DMP All Manager Tivoli Manager for Informix 5698-INF All Tivoli Manager for MQSeries 5698-MMI All Integrator Tivoli Management Solution for 5698-MSD All Domino Tivoli Management Solution for 5698-MSE All Exchange Tivoli Management Solution for 5698-MSQ All Microsoft SQL -3-902-083

Program Program Version/ Name Release Tivoli Manager for Microsoft 5698-MSS All SQL Server Tivoli Comprehensive Network 5698-NAT All Access Translator Tivoli Manager for Domino 5698-NOT All Tivoli NetView 5698-NVW All Tivoli Manager for Oracle 5698-ORA All Tivoli SecureWay Policy Director 5698-PDA All for Application Servers Tivoli SecureWay Policy Director 5698-PDD All Tivoli SecureWay Policy Director 5698-PDM All for MQSeries Tivoli Remote Control 5698-RCL All Tivoli SecureWay Risk Manager 5698-RMG All Tivoli Manager for Siebel 5698-SBL All ebusiness Applications Tivoli Server Performance 5698-SPP All Prediction Guide Tivoli Self-Service Terminal 5698-STM All Manager Tivoli Manager for Sybase 5698-SYB All Tivoli Decision Support 5698-TDS All Tivoli Identity Director 5698-TID All Tivoli Intrusion Manager 5698-TIM All Tivoli Kernel Services 5698-TKS All Tivoli Data Message Manager 5698-TMM All Tivoli Point of Sale Manager 5698-TRE All Tivoli Manager for BEA Tuxedo 5698-TUX All Tivoli Web Services Analyzer 5698-TWA All Tivoli Web Services Manager 5698-TWS All Tivoli Manager for WebSphere 5698-WAS All Application Server Tivoli Web Component Manager 5698-WCM All Tivoli Workload Scheduler 5698-WKB All Tivoli Workload Scheduler for 5698-WSN All non-tivoli Tivoli Workload Scheduler for 5698-WSO All Oracle Tivoli Workload Scheduler for 5698-WSP All PeopleSoft Tivoli Workload Scheduler for 5698-WSS All R/3 Effective February 3, 2003, the following 5698 program numbers for IBM Tivoli Storage products will be withdrawn from ordering: Program Program Version/ Name Release Tivoli Data Protection for NDMP 5698-DPA All Tivoli Data Protection for 5698-DPD All Lotus Domino Tivoli Data Protection for 5698-DPI All Informix Tivoli Data Protection for 5698-DPO All Oracle Tivoli Data Protection for R/3 5698-DPR All Tivoli Data Protection for 5698-DPS All Microsoft SQL Tivoli Data Protection for 5698-DPW All WebSphere Application Server Tivoli Data Protection for 5698-DPX All Microsoft Exchange Tivoli Disaster Recovery Manager 5698-DRM All Tivoli Data Protection for EMC 5698-EMO All Symmetrix for Oracle Tivoli Data Protection for EMC 5698-EMR All Symmetrix for R/3 Program Program Version/ Name Release Tivoli Data Protection for 5698-ESO All Enterprise Storage Server for Oracle Databases Tivoli Data Protection for 5698-ESR All Enterprise Storage Server for R/3 Tivoli Space Manager 5698-SPM All Tivoli Storage Manager 5698-TSM All Effective May 9, 2002, IBM will withdraw from ordering the following feature numbers for the products listed below: Program Program Feature Name s Tivoli Business 5698-BSM 1862, 1863, 3444, Systems Manager 3471, 3480, 3481, 3482, 5809 Tivoli Enterprise 5698-EAS 0013, 0014, 0797, Console 0798, 0799, 0800, 0801, 0802, 0803, 0804, 0805, 0806, 0807, 0808, 3444, 3471, 3480, 3481, 3482, 5819, 5829, 5839, 5849, 5859, 5869, 5879, 5889, 5899 Tivoli Distributed 5698-EMN 0015, 0016, 0691, Monitoring 0692, 0693, 0694, 0695, 0696, 0697, 0698, 0699, 0700, 0701, 0702, 3444, 3471, 3480, 3481, 3482, 5732, 5809, 5812, 5819, 5832, 5839, 5842, 5849, 5852, 5859, 5862, 5869 Tivoli Inventory 5698-INV 0025, 0026, 0591, 0592, 0593, 0594, 0595, 0596, 0597, 0598, 0599, 0600, 0601, 0602, 3444, 3471, 3480, 3481, 3482, 5809, 5812, 5819, 5832, 5839, 5842, 5849, 5852, 5859, 5862, 5869 Tivoli Manager 5698-MQS 0031, 0032, 0281, for MQSeries 0282, 0283, 0284, 0285, 0286, 0287, 0288, 0289, 0290, 0291, 0292, 3444, 3471, 3480, 3481, 3482, 5809 Tivoli SecureWay 5698-SEC 0039, 0040, 0617, Security Manager 0618, 0619, 0620, 0621, 0622, 0623, 0624, 0625, 0626, 0627, 0628, 3444, 3471, 3480, 3481 3482, 5809, 5812, 5819, 5829, 5832, 902-083 -4-

Program Program Feature Name s 5839, 5842, 5849, 5852, 5859, 5862, 5869, 5879, 5889, 5899 Tivoli Software 5698-SWD 0099, 0100, 0631, Distribution 0632, 0633, 0634, 0635, 0636, 0637, 0638, 0639, 0640, 0641, 0642, 3444, 3471, 3480, 3481, 3482, 5712, 5809, 5812, 5819, 5832, 5839, 5842, 5849, 5852, 5859, 5862, 5869 Tivoli SecureWay 5698-UAD 0023, 0024, 0577, User Administration 0578, 0579, 0580, 0581, 0582, 0583, 0584, 0585, 0586, 0587, 0588, 3444, 3480, 3481, 3482, 5809, 5812, 5819, 5832, 5839, 5842, 5849, 5852, 5859, 5862, 5869 Effective May 9, 2002, the following 5698 program numbers will be withdrawn from ordering. Note: The products in this table are not part of the Portfolio Consolidation announced in Software Announcement 202-087, dated April 9, 2002. Program Program Version/ Name Release Tivoli Personalized Services 5698-PSM All Manager Tivoli Internet Services 5698-SUB All Manager Effective May 9, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5697-SPT: Support for First Year First Year Standard Program Standard Support to Extended Upgrade Feature s Feature s 5697-ADE 0101 5697-AEF 0102 5697-ASA 0103, 0603, 0703 3103, 3603, 3703 5697-CIA 3980 5697-CID 0281, 0481, 0681, 3281, 3681, 3781, 0781, 0881 3881, 3981 5697-CSA 3984 5697-CSD 0285, 0485, 0685, 3285, 3685, 3785, 0785, 0885 3885, 3985 5697-CSS 3686, 3786 5697-DBT 0114, 0614, 0714 3114, 3614, 3714, 5697-EAS 0117 3117 5697-EIF 0118 5697-EMN 0119, 0619, 0719 3119, 3619, 3719 5697-EVM 0225 3225 5697-FRA 0123, 0623, 0723 3123, 3623, 3723 5697-GS2 0158, 0658, 0758 3158, 3658, 3758 5697-IMG 0122 3122 5697-INF 0127, 0627, 0727 3127, 3627, 3727 5697-INV 0128, 0628, 0728 3128, 3628, 3728 5697-MQS 0138, 3138 Support for First Year First Year Standard Program Standard Support to Extended Upgrade Feature s Feature s 5697-MSS 0141, 0641, 0741 3141, 3641, 3741 5697-NEA 0228 3228 5697-NEP 0226 3226 5697-NOT 0150, 0650, 0750 3150, 3650, 3750 5697-NSP 0227 3227 5697-ORA 0156, 0656, 0756 3156, 3656, 3756 5697-RCL 0668, 0768 3668, 3768 5697-SDA 0229 3229 5697-SEC 0173, 0673, 0773 3173, 3673, 3773 5697-SPP 0224 3224 5697-SWD 0174, 0674, 0774 3174, 3674, 3774 5697-SYB 0175, 0675, 0775 3175, 3675, 3775 5697-TDS 0112, 0612, 0712 3112, 3612, 3712 5697-TSM 3260, 3287, 3288, 3855, 3955 5697-UAD 0179, 0679, 0779 3179, 3679, 3779 5697-WKB 0183, 0233, 0683, 0790, 0791, 0792, 0783, 0690, 0691, 0795, 0796, 0798, 0693 0799, 3183, 3233, 3683, 3783, 3690, 3691, 3693 Effective September 30, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5697-SPT: Support for Standard Support Extended Support Program Annual Charge Annual Charge Feature s Feature s 5697-ADE 1101 5697-AEF 1102 5697-ASA 1103, 1603, 1703 2103, 2603, 2703 5697-CID 1281, 1481, 1681, 1781, 1881 5697-CIS 2282, 2482, 2682, 2782, 2882 5697-CSD 1285, 1485, 1685, 2285, 2485, 2685, 1785, 1885 2785, 2885 5697-DBT 1114, 1614, 1714 2114, 2614, 2714 5697-EAS 1117 2117 5697-EIF 1118 5697-EMN 1119, 1619, 1719 2119, 2619, 2719 5697-EVM 1225 2225 5697-EXC 1120, 1620, 1720 2120, 2620, 2720 5697-FRA 1123, 1623, 1723 2123, 2623, 2723 5697-GS2 1158, 1658, 1758 2158, 2658, 2758 5697-IMG 1122 2122 5697-INF 1127, 1627, 1727 2127, 2627, 2727 5697-INV 1128, 1628, 1728 2128, 2628, 2728 5697-MQS 1138 2138 5697-MSS 1141, 1641, 1741 2141, 2641, 2741 5697-NEA 1228 2228 5697-NEP 1226 2226 5697-NOT 1150, 1650, 1750 2150, 2650, 2750 5697-NSP 1227 2227 5697-ORA 1156, 1656, 1756 2156, 2656, 2756 5697-RCL 1668, 1768 2668, 2768 5697-SDA 1229 2229 5697-SEC 1173, 1673, 1773 2173, 2673, 2773 5697-SPP 1224 2224 5697-SWD 1174, 1674, 1774 2174, 2674, 2774 5697-SYB 1175, 1675, 1775 2175, 2675, 2775 5697-TDS 1112, 1612, 1712 2112, 2612, 2712 5697-TSM 1260, 1287, 1288, 2260, 2287, 2288, 1455, 1855 2455, 2855 5697-UAD 1179, 1679, 1779 2179, 2679, 2779 5697-WKB 1183, 1233, 1683, 2183, 2233, 2683, 1783, 1690, 1691, 2783, 2690, 2691, 1693 2693-5- 902-083

Effective May 9, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5697-UPK: Support for First Year First Year Standard Program Standard Support to Extended Upgrade Feature s Feature s 5697-AMS 0616, 0617, 0618 5697-APM 0177 3177 5697-SMS 0773 5697-TRE 0176, 0178, 0676, 3176, 3178, 3676, 0776, 0778 3776, 3778 5799-SUB 0679, 0779 3679, 3779 Effective September 30, 2002, IBM will withdraw from ordering the following support subscription program number and all associated orderable support subscription feature numbers: Support Subscription Program 5697-UPK Support Subscription Feature s Effective May 9, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5698-SPT: All First Year First Year First Year First Year Standard to Standard to Standard-24 Support Standard Standard-24 Select to Select Select for Support Upgrade Upgrade Upgrade Support Program Feature Feature Feature Feature Feature s s s s s 5698-A01 1759, 1760 1747, 1750 1748, 1751 1749, 1752 1755, 1758 5698-APM 0757, 0758 0773, 0776 0774, 0777 0775, 0778 0781, 0784 5698-ASA 0251, 0252 0239, 0242 0240, 0243 0241, 0244 0247, 0250 5698-BSM 1866, 1867 1870, 1873 1871, 1874 1872, 1875 1878, 1881 5698-DBT 0469, 0470 0419, 0422 0420, 0423 0421, 0424 0427, 0430 5698-DES 0439, 0442 5698-DMP 0974, 0975 0961, 0964 0962, 0965 0963, 0966 0970, 0973 5698-DPA 2389, 2392 2390, 2393 2396, 2399 5698-DPD 1437, 1440 1438, 1441 1445, 1448 5698-DPI 1452, 1455 1453, 1456 1459, 1462 5698-DPO 1379, 1382 1380, 1383 1386, 1389 5698-DPR 1466, 1469 1467, 1470 1473, 1476, 1480, 1483 1481, 1484 1487, 1490 5698-DPS 1394, 1397 1395, 1398 1402, 1405 5698-DPW 2568, 2571 2569, 2572 2575, 2578 5698-DPX 1409, 1412 1410, 1413 1416, 1419 5698-DRM 1568, 1571 1569, 1572 1575, 1578 5698-EAS 0811, 0912 0797, 0800 0798, 0801 0799, 0802 0805, 0808 5698-EMN 0589, 0590 0691, 0694 0692, 0695 0693, 0696 0699, 0702 5698-EMO 1536, 1539 1537, 1540 1543, 1546 5698-EMR 1550, 1553 1551, 1554 1557, 1560 5698-ESO 1508, 1511 1509, 1512 1515, 1518 5698-ESR 1522, 1525 1523, 1526 1529, 1532 5698-EXC 0261, 0264 5698-FRA 0785, 0788 0786, 0789 0787, 0790 0793, 0796 5698-GS2 0703, 0706 0704, 0707 0705, 0708 0711, 0714 5698-INF 0415, 0416 0379, 0382 0380, 0383 0381, 0384 0387, 0390 5698-INV 0575, 0576 0591, 0594 0592, 0595 0593, 0596 0599, 0602 5698-KID 1185, 1188 1186, 1189 1187, 1190 1193, 1196 5698-MMI 2545, 2546 2533, 2536 2534, 2537 2535, 2538 2541, 2544 5698-MMQ 0303, 0306 5698-MSD 2517, 2518 2519, 2522 2520, 2523 2521, 2524 2527, 2530 5698-MSE 2324, 2325 2312, 2315 2313, 2316 2314, 2317 2320, 2323 5698-MQS 0293, 0294 0281, 0284 0282, 0285 0283, 0286 0289, 0292 5698-MSQ 2561, 2562 2549, 2552 2550, 2553 2551, 2554 2557, 2560 5698-MSS 0335, 0336 0351, 0354 0352, 0355 0353, 0356 0359, 0362 5698-NAT 0945, 0946 0933, 0936 0934, 0937 0935, 0938 0941, 0944 5698-NHW 0606 5698-NOT 0267, 0268 0269, 0272 0270, 0273 0271, 0274 0277, 0280 5698-NPM 2294, 2297 2295, 2298 2296, 2299 2302, 2305 5698-NVW 0755, 0756 0743, 0746 0744, 0747 0745, 0748 0751, 0754 5698-ORA 0363, 0364 0323, 0326 0324, 0327 0325, 0328 0331, 0334 5698-PDA 1227, 1228 1214, 1217 1215, 1218 1216, 1219 1223, 1226 5698-PDD 1241, 1242 1229, 1232 1230, 1233 1231, 1234 1237, 1240 5698-PDM 2076, 2077 2064, 2067 2065, 2068 2066, 2069 2072, 2075 5698-PMI 1275, 1278 1276, 1279 1277, 1280 1283, 1286 5698-PSM 1305, 1306 1292, 1295 1293, 1296 1294, 1297 1301, 1304 5698-RCL 0615, 0616 0563, 0566 0564, 0567 0565, 0568 0571, 0574 5698-RMG 1271, 1272 1259, 1262 1260, 1263 1261, 1264 1267, 1270 5698-SBL 2593, 2594 2581, 2584 2582, 2585 2583, 2586 2589, 2592 902-083 -6-

First Year First Year First Year First Year Standard to Standard to Standard-24 Support Standard Standard-24 Select to Select Select for Support Upgrade Upgrade Upgrade Support Program Feature Feature Feature Feature Feature s s s s s 5698-SD9 2263, 2266 2264, 2267 2265, 2268 2272, 2275 5698-SEC 0629, 0630 0617, 0620 0618, 0621 0619, 0622 0625, 0628 5698-SFS 1018, 1021, 1019, 1022, 1020, 1023, 1026, 1029 1030, 1033 1031, 1034 1032, 1035 1038, 1041 5698-SNM 1995, 1998 1996, 1999 1997, 2000 2003, 2006 5698-SPM 1582, 1585 1583, 1586 1589, 1592 5698-SPP 0225, 0226 0227, 0230 0228, 0231 0229, 0232 0235, 0238 5698-STM 1773, 1774 1761, 1764 1762, 1765 1763, 1766 1769, 1772 5698-SUB 1307, 1308 1309, 1312, 1310, 1314, 1311, 1315, 1318, 1321, 1322, 1325 1323, 1326 1324, 1327 1330, 1333 5698-SWD 0561, 0562 0631, 0634 0632, 0635 0633, 0636 0639, 0642 5698-SYB 0337, 0338 0339, 0342 0340, 0343 0341, 0344 0347, 0350 5698-TD9 1048, 1051, 1049, 1052, 1050, 1053, 1056, 1059 1087, 1090, 1088, 1091, 1089, 1092, 1095, 1098, 1101, 1104, 1102, 1105, 1103, 1106, 1109, 1112, 1115, 1118, 1116, 1119, 1117, 1120, 1123, 1126, 1129, 1132 1130, 1133 1131, 1134 1137, 1140 5698-TDE 1710, 1713 1711, 1714 1712, 1715 1719, 1722 5698-TDS 0659, 0660, 0731, 0734, 0732, 0735, 0733, 0736, 0739, 0742, 0826, 0827 0814, 0817, 0815, 0818 0816, 0819 0822, 0825 5698-TDW 1062, 1065 1063, 1066 1064, 1067 1070, 1073 5698-TID 2513, 2514 2501, 2504 2502, 2505 2503, 2506 2509, 2512 5698-TIM 2497, 2498 2485, 2488 2486, 2489 2487, 2490 2493, 2496 5698-TKS 2010, 2011 2012, 2015 2013, 2016 2014, 2017 2020, 2023 5698-TMM 1695, 1696 1697, 1700 1698, 1701 1699, 1702 1705, 1708 5698-TRE 0443, 0444 0403, 0406 0404, 0407 0405, 0408 0411, 0414 5698-TSM 1666, 1669 1667, 1670 1673, 1676, 1624, 1627 1625, 1628 1631, 1634, 1650, 1653 1651, 1654 1657, 1660, 1596, 1599 1597, 1600 1603, 1606 5698-TWA 1836, 1837 1824, 1827 1825, 1828 1826, 1829 1832, 1835 5698-TWS 1850, 1851 1838, 1841 1839, 1842 1840, 1843 1846, 1849 5698-UAD 0689, 0690 0577, 0580 0578, 0581 0579, 0582 0585, 0588 5698-WAS 2339, 2340 2327, 2330 2328, 2331 2329, 2332 2335, 2338 5698-WCM 2465, 2466 2451, 2454 2452, 2455 2453, 2456 2459, 2462 5698-WKB 0477, 0478 0481, 0484 0482, 0485 0483, 0486 0489, 0492 5698-WSB 0525, 0528 5698-WSN 0547, 0548 0549 0552 0550, 0553 0551, 0554 0557, 0560 5698-WSO 0545, 0546 0531, 0534 0532, 0535 0533, 0536 0539, 0542 5698-WSP 0543, 0544 0493, 0496 0494, 0497 0495, 0498 0501, 0504 5698-WSS 0479, 0480 0505, 0508 0506, 0509 0507, 0510 0513, 0516 Effective May 23, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5698-SPT for IBM Tivoli Storage products: Support for Program First Year Standard to Standard-24 Upgrade Feature s 5698-DPA 2388, 2391 5698-DPD 1436, 1439 5698-DPI 1451, 1454 5698-DPO 1378, 1381 5698-DPR 1465, 1468, 1479, 1482 5698-DPS 1393, 1396 5698-DPW 2567, 2570 5698-DPX 1408, 1411 5698-DRM 1567, 1570 5698-EMO 1535, 1538 5698-EMR 1549, 1552 5698-ESO 1507, 1510 5698-ESR 1521, 1524 5698-SPM 1581, 1584 5698-TSM 1665, 1668, 1623, 1626, 1649, 1652, 1595, 1598 Effective February 3, 2003, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5698-SPT for IBM Tivoli Storage Products. First Year Standard Support Feature s 2400, 2401 1449, 1450 1463, 1464 1390, 1391 1477, 1478, 1491, 1492 1406, 1407 2565, 2566 1420, 1421 1579, 1580 1547, 1548 1561, 1562 1519, 1520 1533, 1534 1593, 1594 1691, 1692, 1647, 1648, 1661, 1662, 1677, 1678-7- 902-083

Effective July 11, 2003, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5698-SPT for IBM Tivoli Storage Products. Standard Standard-24 Support Support Support for Annual Charge Annual Charge Program Feature Feature s s 5698-DPA 2394, 2397 2395, 2398 5698-DPD 1443, 1446 1444, 1447 5698-DPI 1457, 1460 1458, 1461 5698-DPO 1384, 1387 1385, 1388 5698-DPR 1471, 1474, 1472, 1475, 1485, 1488 1486, 1489 5698-DPS 1400, 1403 1401, 1404 5698-DPW 2573, 2576 2574, 2577 5698-DPX 1414, 1417 1415, 1418 5698-DRM 1573, 1576 1574, 1577 5698-EMO 1541, 1544 1542, 1545 5698-EMR 1555, 1558 1556, 1559 5698-ESO 1513, 1516 1514, 1517 5698-ESR 1527, 1530 1528, 1531 5698-SPM 1587, 1590 1588, 1591 5698-TSM 1671, 1674, 1672, 1675, 1629, 1632, 1630, 1633, 1655, 1658, 1656, 1659, 1601, 1604 1602, 1605 Effective September 30, 2002, IBM will withdraw the following support subscription feature numbers from ordering under support subscription program number 5698-SPT: Standard Standard-24 Support Support Support for Annual Charge Annual Charge Program Feature Feature s s 5698-A01 1753, 1756 1754, 1757 5698-APM 0779, 0782 0780, 0783 5698-ASA 0245, 0248 0246, 0249 5698-BSM 1876, 1879 1877, 1880 5698-DBT 0425, 0428 0426, 0429 5698-DMP 0968, 0971 0969, 0972 5698-EAS 0803, 0806 0804, 0807 5698-EMN 0697, 0700 0698, 0701 5698-EXC 0259, 0262 0260, 0263 5698-INF 0385, 0388 0386, 0389 5698-INV 0597, 0600 0598, 0601 5698-MMI 2539, 2542 2540, 2543 5698-MSD 2525, 2528 2526, 2529 5698-MSE 2318, 2321 2319, 2322 5698-MQS 0287, 0290 0288, 0291 5698-MSQ 2555, 2558 2556, 2559 5698-MSS 0357, 0360 0358, 0361 5698-NAT 0939, 0942 0940, 0943 5698-NOT 0275, 0278 0276, 0279 5698-NVW 0749, 0752 0750, 0753 5698-ORA 0329, 0332 0330, 0333 5698-PDA 1221, 1224 1222, 1225 5698-PDD 1235, 1238 1236, 1239 5698-PDM 2070, 2073 2071, 2074 5698-PSM 1298, 1302 1299, 1303 5698-RCL 0569, 0572 0570, 0573 5698-RMG 1265, 1268 1266, 1269 5698-SBL 2587, 2590 2588, 2591 5698-SEC 0623, 0626 0624, 0627 5698-SPP 0233, 0236 0234, 0237 5698-STM 1767, 1770 1768, 1771 Standard Standard-24 Support Support Support for Annual Charge Annual Charge Program Feature Feature s s 5698-SUB 1316, 1319, 1317, 1320, 1328, 1331 1329, 1332 5698-SWD 0637, 0640 0638, 0641 5698-SYB 0345, 0348 0346, 0349 5698-TDS 0737, 0740, 0738, 0741, 0820, 0823 0821, 0824 5698-TID 2507, 2510 2508, 2511 5698-TIM 2491, 2494 2492, 2495 5698-TKS 2018, 2021 2019, 2022 5698-TMM 1703, 1706 1704, 1707 5698-TRE 0409, 0412 0410, 0413 5698-TWA 1830, 1833 1831, 1834 5698-TWS 1844, 1847 1845, 1848 5698-UAD 0583, 0586 0584, 0587 5698-WAS 2333, 2336 2334, 2337 5698-WCM 2457, 2460 2458, 2461 5698-WKB 0487, 0490 0488, 0491 5698-WSN 0555, 0558 0556, 0559 5698-WSO 0537, 0540 0538, 0541 5698-WSP 0499, 0502 0500, 0503 5698-WSS 0511, 0514 0512, 0515 The following Passport Advantage part numbers will be withdrawn from ordering effective May 9, 2002: Tivoli Application Performance Management (5698-APM) Tivoli Business System Manager (5698-BSM) Tivoli Distributed Monitoring (5698-EMN) zseries (S/390 ) Tivoli Inventory (5698-INV) BJ7CVIE D57IWLL D57J1LL D57J3LL BJ047IE D5001LL D57IPLL D57ZQLL D57ZSLL BJ03AML BJ03BIE D00O4LL D57L5LL D57L6LL D57M3LL D50W0LL D50W1LL D50W2LL BJ7D1ML BJ7D5IE BJ7D5BP BJ7D5ES BJ7D5FR D00O3LL 902-083 -8-

Tivoli Management Solution for Exchange (5698-MSE) Tivoli Management Solution for Microsoft SQL (5698-MSQ) Trade-up to License and Maintenance to 1st Anniversary Tivoli Manager for Microsoft SQL Server (5698-MSS) Tivoli NetView (5698-NVW) Tivoli SecureWay Policy Director for Application Servers (5698-PDA) Tivoli SecureWay Policy Director for MQSeries (5698-PDM) for OS/390 Tivoli Remote Control (5698-RCL) D57IXLL D57J0LL D57KSLL D50VXLL D50VYLL D50VZLL BJ7C9IE D57XDLL D57XELL D57ZPLL BJ01RIE D50S3LL D50S4LL D50S5LL D50TDLL BJ049IE BJ050IE D5075LL D5076LL D5077LL BJ02CIE D57JGLL D57KULL D57XCLL BJ6QCIE D57XFLL D57XGLL D57YLLL BJ02UML BJ02YML D57G7LL D57G8LL D57H9LL D50X9LL BJ01EML BJ01FIE BJ6QYBP BJ6QYES BJ6QYFR D57JXLL D57KVLL D57RXLL Tivoli SecureWay Risk Manager (5698-RMG) Documentation Pack German Documentation Pack Italian Documentation Pack Japanese Documentation Pack Korean Documentation Pack Chinese (Simplified) Documentation Pack Chinese (Traditional) Tivoli SecureWay Security Manager (5698-SEC) Tivoli Software Distribution (5698-SWD) Tivoli Manager for Sybase (5698-SYB) Tivoli Data Message Manager (5698-TMM) BJ01GML BJ01HDE BJ01HES BJ01HFR BJ01HIE BJ01HIT BJ01HJA BJ01HKO BJ01HSC BJ01HTC D57GGLL D57GHLL D57IDLL BJ7CBML BJ7CIBP BJ7CIES BJ7CIFR BJ7CIIE D00O8LL D57Q8LL D57Q9LL D57UYLL D50W3LL D50W4LL D50W5LL BJ7CSML BJ7CTIE BJ7CTBP BJ7CTES BJ7CTFR D00O2LL D57XULL D57XVLL D57YBLL D50PELL D50PFLL D50PGLL BJ6QMIE BJ6QNIE D570NLL D570PLL D57FVLL BJ018IE BJ019IE -9-902-083

Tivoli Web Services Analyzer (5698-TWA) Tivoli Web Services Manager (5698-TWS) Upgrade from Tivoli Application Performance Tivoli Workload Scheduler (5698-WKB) Tivoli Workload Scheduler for non-tivoli (5698-WSN) Tivoli Workload Scheduler for Oracle (5698-WSO) Tivoli Workload Scheduler for PeopleSoft (5698-WSP) Tivoli Workload Scheduler for R/3 (5698-WSS) D5000LL D561ALL D561BLL D569TLL BJ01UML BJ01XIE D56NALL D56NBLL D56NJLL BJ01VML BJ01WIE D56MQLL D56MRLL D56MULL D50YULL BJ01KML BJ01LBP BJ01LES BJ01LFR BJ01LIE D00T6LL D56HZLL D56I0LL D56IFLL D50QALL D50QBLL D50QCLL BJ007IE BJ009IE D5708LL D5709LL D570HLL BJ6Q8IE BJ6Q9IE D56IDLL D56IELL D56J1LL BJ6QAIE BJ6QBIE D56K6LL D56VGLL D56VPLL BJ6RBIE Tivoli Management Solution for mysap.com V1.1 Tivoli Solution for Siebel ebusiness Applications BJ6RCIE D56YRLL D56YSLL D56ZSLL D50W9LL D50WALL D50WBLL BJ00UML BJ00VIE BJ00WML BJ00XIE BJ00YML BJ00ZIE BJ01AML D50M6LL D50M7LL D50M8LL D50M9LL D50MALL D50MBLL D50MCLL D50MDLL D50MELL D50MFLL D50MGLL D50MHLL BJ00UML BJ00VIE BJ00VES BJ00VBP BJ00VFR BJ02MML BJ02RML BJ02NIE BJ02NES BJ02NBP BJ02NFR BJ02PML BJ02QIE BJ02QES BJ02QBP BJ02QFR D50M6LL D50SWLL D50T0LL D50M7LL D50SXLL D50T1LL 902-083 -10-

D50M8LL D50SYLL D50T2LL The following Passport Advantage part numbers will be withdrawn from ordering effective May 31, 2002: Tivoli Enterprise Console (5698-EAS) IBM Tivoli NetView V7.1.1 (5698-NTV) D00R3LL D56NRLL D56NSLL D56NULL D50W6LL D50W7LL D50W8LL BJ02GML BJ02HIE BJ03UIE The following Passport Advantage part numbers for IBM Tivoli Storage products will be withdrawn from ordering effective February 3, 2003: Tivoli Data Protection for NDMP (5698-DPA) Tivoli Data Protection for Lotus Domino (5698-DPD) Tivoli Data Protection for Informix (5698-DPI) Tivoli Data Protection for Oracle (5698-DPO) Tivoli Data Protection for R/3 (5698-DPR) D50HRLL D50HSLL D50HTLL D00R6LL D57ITLL D57IULL D57IVLL D50QRLL D50QSLL D50QTLL D5603LL D5605LL D5609LL D57UWLL D57UXLL D57WRLL D57M4LL D57M5LL D57Q5LL Tivoli Data Protection for Microsoft SQL (5698-DPS) Tivoli Data Protection for WebSphere Application Server (5698-DPW) Tivoli Data Protection for Microsoft Exchange (5698-DPX) Tivoli Disaster Recovery Manager (5698-DRM) Tivoli Data Protection for EMC Symmetrix for Oracle (5698-EMO) Tivoli Data Protection for EMC Symmetrix for R/3 (5698-EMR) Tivoli Data Protection for Enterprise Storage Server for Oracle Databases (5698-ESO) Tivoli Data Protection for Enterprise Storage Server for R/3 (5698-ESR) Tivoli Space Manager (5698-SPM) Tivoli Storage Manager (5698-TSM) D57UZLL D57V0LL D57X9LL D576SLL D576ULL D577XLL D50T3LL D50T4LL D50T6LL D57PTLL D57PULL D57RTLL D57RULL D57RWLL D57WSLL D50QGLL D50QILL D50QJLL D57ANLL D57APLL D57CKLL D57F1LL D57FCLL D57FSLL D5787LL D5789LL D5794LL D57I5LL D57IBLL D57IGLL D57MVLL D57MWLL D57PMLL D5008LL D56RGLL D56RHLL D56RNLL D50PHLL -11-902-083

D50PILL D50PJLL The following Passport Advantage part numbers will be withdrawn from ordering effective July 11, 2003: Tivoli Data Protection for NDMP (5698-DPA) Tivoli Data Protection for Lotus Domino (5698-DPD) Tivoli Data Protection for Informix (5698-DPI) Tivoli Data Protection for Oracle (5698-DPO) Tivoli Data Protection for R/3 (5698-DPR) Tivoli Data Protection for Microsoft SQL (5698-DPS) Tivoli Data Protection for WebSphere Application Server (5698-DPW) Tivoli Data Protection for Microsoft Exchange (5698-DPX) Tivoli Disaster Recovery Manager (5698-DRM) Tivoli Data Protection for EMC Symmetrix for Oracle (5698-EMO) Tivoli Data Protection for EMC Symmetrix for R/3 (5698-EMR) Tivoli Data Protection for Enterprise Storage Server for Oracle Databases (5698-ESO) Tivoli Data Protection for Enterprise Storage Server for R/3 (5698-ESR) Tivoli Space Manager (5698-SPM) Tivoli Storage Manager (5698-TSM) Tivoli Application Performance Management (5698-APM) Tivoli Business System Manager (5698-BSM) Tivoli Enterprise Console (5698-EAS) E0048LL E17J7LL E0069LL E1607LL E17VXLL E17PTLL E17W2LL E177SLL E006TLL E17RALL E17VYLL E0066LL E17CDLL E17FJLL E178LLL E17IELL E17PLLL E16RMLL E005VLL E17J2LL E17ICLL E16NTLL E007QLL Tivoli Distributed Monitoring (5698-EMN) Tivoli Inventory (5698-INV) Tivoli Management Solution for Exchange (5698-MSE) Tivoli Management Solution for SQL (5698-MSQ) Tivoli Manager for Microsoft SQL Server (5698-MSS) Tivoli NetView (5698-NVW) Tivoli SecureWay Policy Director for Application Servers (5698-PDA) Tivoli SecureWay Policy Director for MQSeries (5698-PDM) Tivoli Remote Control (5698-RCL) Tivoli SecureWay Risk Manager (5698-RMG) Tivoli SecureWay Security Manager (5698-SEC) Tivoli Software Distribution (5698-SWD) Tivoli Manager for Sybase (5698-SYB) Tivoli Data Message Manager (5698-TMM) Tivoli Web Services Analyzer (5698-TWA) Tivoli Web Services Manager (5698-TWS) Tivoli Workload Scheduler (5698-WKB) Tivoli Workload Scheduler (5698-WSN) Tivoli Workload Scheduler for Oracle (5698-WSO) Tivoli Workload Scheduler for PeopleSoft (5698-WSP) Tivoli Workload Scheduler for R/3 (5698-WSS) E17LLLL E007NLL E17KBLL E007MLL E17ZELL E006JLL E0018LL E17Q0LL E17Y6LL E17GSLL E17RILL E17H4LL E17RDLL E007PLL E17Y0LL E005ULL E17FULL E169ALL E16NILL E16MTLL E16I4LL E0064LL E170GLL E16J0LL E16VILL E16ZRLL E007RLL 902-083 -12-

Tivoli Management Solution for mysap.com V1.1 Tivoli Solution for Siebel ebusiness Applications E0058LL E0059LL E005ALL E005BLL E0058LL E006RLL E006SLL The following Passport Advantage part numbers for IBM Tivoli Storage products will be withdrawn from ordering effective May 23, 2002: Tivoli Data Protection for NDMP (5698-DPA) Tivoli Data Protection for Lotus Domino (5698-DPD) Tivoli Data Protection for Informix (5698-DPI) Tivoli Data Protection for Oracle (5698-DPO) Tivoli Data Protection for R/3 (5698-DPR) Tivoli Data Protection for Microsoft SQL (5698-DPS) Tivoli Data Protection for WebSphere Application Server (5698-DPW) Tivoli Data Protection for Microsoft Exchange (5698-DPX) Tivoli Disaster Recovery Manager (5698-DRM) Tivoli Data Protection for EMC Symmetrix for Oracle (5698-EMO) Tivoli Data Protection for EMC Symmetrix for R/3 (5698-EMR) Tivoli Data Protection for Enterprise Storage Server for Oracle Databases (5698-ESO) Tivoli Data Protection for Enterprise Storage Server for R/3 (5698-ESR) Tivoli Space Manager (5698-SPM) BJ00AIE BJ6KCIE BJ6KDIE BJ602IE BJ603IE BJ7CYIE BJ7D0IE BJ7DTIE BJ7DUIE BJ7D2IE BJ02DIE BJ604IE BJ7C7IE BJ7EHIE BJ7H4IE BJ6R9IE BJ7D7IE BJ02SIE BJ7DEIE BJ7ZVIE BJ7ZWIE Tivoli Storage Manager (5698-TSM) BJ027IE BJ7DCIE BJ028IE BJ7DDIE Replacement Product Information: New customers should consider the portfolio of new offerings announced on April 9, 2002. Existing customers, who are licensed for the selected pre-consolidation programs being withdrawn from ordering and who have Tivoli Support or Passport Advantage Software Maintenance in effect, are entitled to migrate to the consolidated portfolio announced on April 9, 2002. Once migrated, Software Maintenance must remain in effect for entitlement to updates. For more information on the portfolio of consolidated offerings, a mapping from the pre-consolidation programs to the consolidated offerings, and information on conversion of licenses and support to the consolidated portfolio, refer to Software Announcement 202-087, dated April 9, 2002. Reference Information Refer to Software Announcement 202-087, dated April 9, 2002. Technical Support: The IBMLink ServiceLink library of answered questions and other technical information for these programs remains available. Trademarks Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both. zseries is a trademark of International Business Machines Corporation. z/os, SANergy, Enterprise Storage Server, and IBMLink are trademarks of International Business Machines Corporation in the United States or other countries or both. MQSeries, SecureWay, OS/390, DB2, WebSphere, DPI, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries. Tivoli Enterprise and TME 10 are trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both. Domino and Notes are trademarks of Lotus Development Corporation and/or IBM Corporation. Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation. Other company, product, and service names may be trademarks or service marks of others. -13-902-083