CONTENTS CHAPTER-I INTRODUCTION: 1-40 CHAPER II TOURISM INFRASTRUCTURE 41-64

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CERTIFICATE ACKNOWLEDGEMENT LIST OF TABLES LIST FIGURE LIST OF ABBREVIATIONS LIST OF MAPS LIST OF PLATES CONTENTS CHAPTER-I INTRODUCTION: 1-40 The problem Aims and objectives Research Methodology Review of literature Chapterization CHAPER II TOURISM INFRASTRUCTURE 41-64 Accommodation Transportation Power Supply Communication Health service Banks Travel and Tourism Intermediaries Others

CHAPTER III STATE OF EXISTING TOURISM 65-116 INFRASTRUCTURE CHAPTER IV TOURISM INFRASTRUCTURE 117-227 USE AND PATTERN FOR UTTARKASHI DISTRICT Accommodation Transportation Power Supply Communication Health service Banks Travel and Tourism Intermediaries Others CHAPTER V TOURISM INFRASTRUCTURE 228-292 PLAN FOR UTTARKASHI DISTRICT Accommodation Transportation Power Supply Communication Health service Banks Travel and Tourism Intermediaries Others

CHAPTER VI REVIEW OF STATE TOURISM 293-336 POLICY AND PLANNERS FRAMEWORK CHAPTER VII CONCLUSION AND 337-352 RECOMMENDATION ANNEXURE I Uttaranchal Tourism Development 353-364 Board (UTDB) Development Plan for Dayara Bugyal ANNEXURE II 365-381 Questionnaire 1 Questionnaire 2 Questionnaire 3 Questionnaire 4 ANNEXURE III 382-399 Reference and Bibliography

Table LIST OF TABLES Page No. 1.1 Population, Decadal Growth Rate, Sex Ratio and Density 3 States/ Districts: 2001 1.2 Uttarkashi: A Demographic Profile 10 1.3 Uttarkashi: A Brief Scenario of Inhabited Villages with Available Amenities 11 1.4 Tourist Statistics of Main Tourist Places in Uttarakhand 15 1.5 Tourist Arrivals to Major Destinations of the Study Area from 1995 16 1.6 Tourist Arrivals to Major Destinations of the Study Area from 1996 16 1.7 Tourist Arrivals to Major Destinations of the Study Area from 1997 16 1.8 Tourist Arrivals to Major Destinations of the Study Area from 1998 17 1.9 Tourist Arrivals to Major Destinations of the Study Area from 1999 17 1.10 Tourist Arrivals to Major Destinations of the Study Area from 2000 17 1.11 Tourist Arrivals to Major Destinations of the Study Area from 2001 18 1.12 Tourist Arrivals to Major Destinations of the Study Area from 2002 18 1.13 Tourist Arrivals to Major Destinations of the Study Area from 2003 19 1.14 Tourist Arrivals to Major Destinations of the Study Area from 2004 19 1.15 Tourist Arrivals to Major Destinations of the Study Area from 2005 20 1.16 Tourist Arrivals to Major Destinations of the Study Area from 2006 20 2.1 Tourism Infrastructure Dimensions and Attributes Typology of 45 Infrastructure

3.1 Existing Facilities (Eateries and Lodges) and Tourists Flow in 69 Uttarkashi-Gangotri-Gaumakh Circuit 3.2 Uttarkashi: Infrastructure Facilities and the number of 71 3.3 Netala: Existing Infrastructure, Facilities and the number of Working 72 Employees 3.4 Dharali: Existing Infrastructure Facilities and the number of Working 73 Employees 3.5 Maneri: Existing Infrastructure Facilities and the number of Working 74 Employees 3.6 Malla: Existing Infrastructure Facilities and the number of Working 74 Employees 3.7 Bhatwari: Existing Infrastructure Facilities and the number of 75 3.8 Gangnani: Existing Infrastructure Facilities and the number of 76 3.9 Harshil: Existing Infrastructure Facilities and the number of 78 3.10 Gangotri: Existing Infrastructure Facilities and the number of 79 3.11 Existing Facilities (eateries and lodges) and Tourist Flow in Barkot- 82 Yamunotri Circuit 3.12 Chinyalisaur: Existing Infrastructure Facilities and the number of 83

3.13 Dharasu: Existing Infrastructure Facilities and the number of Working 83 Employees 3.14 Barkot: Existing Infrastructure Facilities and the number of Working 84 Employees 3.15 Gangnani: Existing Infrastructure Facilities and the number of 85 3.16 Syanachatti: Existing Infrastructure Facilities and the number of 86 3.17 Ranachatti: Existing Infrastructure Facilities and the number of 87 3.18 Hanumanchatti: Existing Infrastructure Facilities and the number of 88 3.19 Phoolchatti: Existing Infrastructure Facilities and the number of 89 3.20 Janakichatti: Existing Infrastructure Facilities and the number of 90 3.21 Yamunotri: Existing Infrastructure Facilities and the number of 91 3.22 Har-ki-Dun Circuit: Accessibility 93 3.23 Naugaon: Existing Infrastructure Facilities and the number of 93 3.24 Purola: Existing Infrastructure Facilities and the number of 94

3.25 Mori: Existing Infrastructure Facilities 95 3.26 Naitwar: Existing Infrastructure Facilities 96 3.27 Shankri: Existing Infrastructure Facilities 98 3.28 Taluka: Existing Infrastructure Facilities 99 3.29 Seema: Existing Infrastructure Facilities 100 3.30 Existing Facilities (Eateries and Lodges) and Tourists Flow in 102 Uttarkashi Hanuman Chatti Circuit 3.31 Kalyani: Existing Infrastructure Facilities and the number of 103 3.32 Agoda: Existing Infrastructure Facilities and the number of 105 3.33 Existing Facilities (Eateries and Lodges) in Bhatwari-Raithal- 107 Barsu- Dayarabugyal 3.34 Bhatwari: Existing Infrastructure Facilities and the number of 108 3.35 Raithal: Existing Infrastructure Facilities and the number of 109 3.36 Dayara Bugyal: Existing Infrastructure Facilities and the number 110 of 3.37 Existing Facilities (Eateries and Lodges) and Tourists Flow in 111 Gangotri Kedartal Circuit 3.37 A. Kedartal: Existing Infrastructure Facilities and the number 111

of 4.1 Nature of Accommodation Availed by Tourists 119 4.2 Tourist s Mode of Transportation Undertaken to visit Destinations 121 4.3 Tourists Availing ATM Facility during their Visit 122 4.4 Usage of Debit / Credit Cards for the Purchases among Tourists 124 4.5 Preferred Mode of Communication among Tourists 125 4.6 Places of availing Medical Facilities among Tourists 127 4.7 Level of Satisfaction about the Condition of Medical Facilities among 128 Tourists 4.8 Level of Satisfaction about the Power Supply in Tourist Places 130 4.9 Availing the Services of Local Travel Agents / Tour Operators 131 4.10 Nature of Travel Services availed in Tourist Places 133 4.11 Level of Tourist Satisfaction over Travel Agents Services 134 4.12 Level of Satisfaction over Police Personnel Services 136 4.13 Level of Satisfaction over Sanitary Measures of Local Authority 137 4.14 Level of Satisfaction over the Condition of Public Toilets Facilities 139 4.15 Level of Satisfaction about Potable Drinking Water Facilities 140 4.16 Status of Transportation Facilities 142 4.17 Perception of General Public about The Nature of Tourism Attractions 143 4.18 Type of Prevailed Tourism 144 4.19 Is Tourism a Medium of Social and Cultural Integration 145 4.20 Whether Tourism has Negative Impact on Society 145 4.21 Frequency of Available Transport Services 146

4.22 Effective and Reliable Transport Services 147 4.23 Uttarkashi as a Tourism Attraction 148 4.24 Neglected and Tapped Tourism Destinations 148 4.25 Satisfaction with the Role of Uttarakhand Tourism Department in 150 the Promotion of Tourism in Uttarkashi district among General Public with Different Social Status 4.26 Satisfaction with Road Facilities in Uttarkashi district among 153 General Public with Different Social Status 4.27 Satisfaction with Present Power Supply in Uttarkashi district 155 among General Public with Different Social Status 4.28 Satisfaction with Present Water Supply System among General 158 Public with Different Social Status 4.29 Satisfaction with Existing Drainage System among General Public 160 with Different Social Status 4.30 Satisfaction with Existing Medical Facilities in Uttarkashi district 163 among General Public with Different Social Status 4.31 Satisfaction with Existing Communication System Supply among 166 General Public with Different Social Status 4.32 Experienced Hotel Owners 169 4.33 Nature of Ownership of Hotels 170 4.34 Category of Hotels 171 4.35 Type of Rooms 172 4.36 Number of Rooms available in Hotels 173

4.37 Number of Employees working with Hotels 174 4.38 Percentage of Graduate Employees in Hotels 175 4.39 Extent of Demands of Skilled People at Executive Level 176 4.40 Level of Labour Turnover in Hotels 177 4.41 Extent of Innovation brought by Hoteliers to Hospitality Profession 178 4.42 Extent of Future Growth in Hotel Industry 179 4.43 Length of Stay of Tourists in Hotels 180 4.44 Nature of Assistance Required from Government for Promotion 181 of Hotel Industry 4.45 Satisfaction with Present Road Connection 182 4.46 Sources of Drinking Water for Hotels Establishments 183 4.47 Level of Self Sufficiency of Tourist Attractions 184 4.48 Quantitative and Qualitative Increase of Facilities in Hotels Properties 185 4.49 Preferred Accommodation Units 186 4.50 Level of Requirement of Star Category Hotel Properties 187 4.51 Extent of Infrastructure Available with Harmonious and 188 Environment friendly 4.52 Extent of Accommodation and Transportation Infrastructure 189 Available for Tourists 4.53 Satisfaction with Present Level of Facilities Provided by the 190 Hoteliers to Tourists 4.54 Purpose of Visits 191 4.55 Sources of Information 192

4.56 Mode of Transport 193 4.57 Length of Stay 194 4.58 Places of Stay 195 4.59 Extent of Satisfaction with Places of Stay 196 4.60 Extent of Satisfaction with Places of Stay Across Different 198 Age Group of ourists 4.61 Extent of Satisfaction with Places of Stay Between Male and 199 Female Tourists 4.62 Extent of Satisfaction with Places of Stay Across Different 200 Occupational Group of Tourists 4.63 Extent of Satisfaction with Various Features at Places of Stay 201 4.64 Extent of Problem Faced by Tourists with regard to Various 203 Conditions Prevailing at Places of Stay 4.65 Motivating Factors for Visiting Tourists 205 4.66 Mostly Preferred Mode of Travel for Visiting Various Places in 206 Uttarkashi district Among Tourists 4.67 Extent of Satisfaction Among Tourists with the Role of Tourism 207 Department in Development of Infrastructure 4.67.A. Extent of Satisfaction Across Different Age Group of Tourists 208 with the Role of Tourism Department in Development of Infrastructure 4.68 Extent of Satisfaction Across Sex Group of Tourists with the Role of 209 Tourism Department in Development of Infrastructure

4.69 Extent of Satisfaction Across Sex Group of Tourists with the Role of 211 Tourism Department in Development of Infrastructure 4.70 Extent of Satisfaction Across Different Occupational Group of Tourists 213 with the Role of Tourism Department in Development of Infrastructure 4.71 Perception of Tourists Regarding Creation of Amusement Parks and 214 Natural Recreational Areas 4.72 Perception of Different Age Group of Tourists Regarding Creation of 215 Amusement Parks and Natural Recreational Areas 4.73 Perception of Different Sex Group of Tourists Regarding Creation of 216 Amusement Parks and Natural Recreational Areas 4.74 Perception of Different Sex Group of Tourists Regarding Creation of 217 Amusement Parks and Natural Recreational Areas 4.75 Perception of Tourists Regarding Further Promotion of Various Places 218 of Tourism Importance 4.76 Perception of Different Age Group of Tourists Regarding Further 219 Promotion of Various Places of Tourism Importance 4.77 Perception of Different Sex Group of Tourists Regarding Further 220 Promotion of Various Places of Tourism Importance 4.78 Perception of Different Occupational Group of Tourists Regarding Further 221 Promotion of Various Places of Tourism Importance 4.79 Perception Tourists Regarding Promotion of Fairs and Festivals 222 4.80 Perception of Different Age Group of Tourists Regarding Promotion of 223 Fairs and Festivals

4.81 Perception of Different Sex Group of Tourists Regarding Promotion of 224 Fairs and Festivals 4.82 Perception of Different Occupational Group of Tourists Regarding 225 Promotion of Fairs and Festivals 5.1 Accommodation Requirements for Uttarkashi 233 5.2 Requirement of Eateries 236 5.3 Accommodation Requirements for Netala, Dharali, Maneri, Malla, 237 Bhatwari and Gangnani 5.4 Eateries Requirements for Netala, Dharali, Maneri, Malla, Bhatwari and 238 Gangnani Circuit 5.5 Accommodation Requirements for Harshil 238 5.6 Requirement of Eateries for Harshil 239 5.7 Accommodation Requirements for Lanka Bhaironghati Gangotri 240 5.8 Requirement of Eateries for Lanka Bhaironghati Gangotri 241 5.9 Accommodation Requirements for Chirvasa, Bhojvasa and Gaumukh 241 5.10 Requirement of Eateries for Chirvasa, Bhojvasa and Gaumukh 242 5.11 Estimation of other Tourism Plant Facilities for Uttarkashi Dharali- 243 Bhatwari Harshil Gangotri Gaumukh Nandanban circuit for the period 2007-2016 5.12 Total Financial Requirement Outlay for Uttarkashi Dharali- 244 Bhatwari Harshil Gangotri Gaumukh Nandanban circuit for the period 2007-2016 5.13 Probable Employment Multiplier for Uttarkashi Dharali- Bhatwari 247

Harshil Gangotri Gaumukh Nandanban Circuit for the period 2005-2015 5.14 Accommodation Requirements for Chinyalisaur Dharasu Barkot 249 Gangnani Syanachatti Hanumanchatti Phoolchatti Jankichatti Yamunotri 5.15 Requirement of Eateries for Chinyalisaur Dharasu Barkot Gangnani 250 Sainchatti Hanumanchatti Phoolchatti Jankichatti Yamunotri 5.16 Estimation of other Tourism Plant Facilities for Chinyalisaur Dharasu 251 Barkot Gangnani Sainchatti Hanumanchatti Phoolchatti Jankichatti Yamunotri for the period of 2007-2016 5.17 Total Financial Requirement for Chinyalisaur Dharasu Barkot 252 Gangnani Sainchatti Hanumanchatti Phoolchatti Jankichatti Yamunotri for the period of 2007-2016 5.18 Probable Employment Multiplier for Chinyalisaur Dharasu Barkot 253 Gangnani Syanachatti Hanumanchatti Phoolchatti Jankichatti Yamunotri for the period of 2007-2016 5.19 Purola: Accommodation Requirements 255 5.20 Purola: Requirement of Eateries 256 5.21 Mori: Accommodation Requirements 258 5.22 Mori: Eateries Requirement 259 5.23 Naitwar: Accommodation Requirements 260 5.24 Naitwar: Requirement of Eateries 260 5.25 Shankri: Accommodation Requirements 261 5.26 Shankri: Requirement of Eateries 262

5.27 Taluka: Accommodation Requirements 263 5.28 Taluka: Requirement of Eateries 264 5.29 Seema: Accommodation Requirements 265 5.30 Seema: Requirement of Eateries 266 5.31 Har-ki-dun: Accommodation Requirements 267 5.32 Har-ki-Dun: Requirement of Eateries 267 5.33 Estimation of other Tourism Plant Facilities in Har-ki-dun circuit for 268 the period 2007-2016 5.34 Financial Requirement for Har-ki-Dun circuit for the period 2007-2016 269 5.35 Probable Employment Multiplier for Har-ki-Dun circuit for the period 270 2007-2016 5.36 Accommodation Requirements for Gangori Sangamchatti Agoda 271 Dodital Darwa Top Sonapara Top - Hanumanchatti circuit for the period 2007-1016 5.37 Requirement of Eateries for Gangori Sangamchatti Agoda Dodital 273 Darwa Top Sonapara Top Hanumanchatti circuit for the period 2007-1016 5.38 Estimation of other Tourism Plant Facilities for Gangori Sangamchatti 275 Agoda Dodital Darwa Top Sonapara Top Hanumanchatti circuit for the period 2007-1016 5.39 Total Financial Requirement for Gangori Sangamchatti Agoda Dodital 275 Darwa Top Sonapara Top Hanumanchatti circuit for the period 2007-1016 5.40 Probable Employment Multiplier for Gangori Sangamchatti Agoda 276 Dodital Darwa Top Sonapara Top Hanumanchatti circuit for the period

2007-2016 5.41 Accommodation Requirements for Bhatwari Raithal Barsu 277 Dayarabugyal 5.42 Requirement of Eateries 278 5.43 Forecast of other Tourism Facilities for Bhatwari Raithal Barsu 280 Dayarabugyal for the period 2007-2016 5.44 Total Financial Requirement for Bhatwari Raithal Barsu 281 Dayarabugyal For the period 2007-2016 5.45 Probable Employment Multiplier for Bhatwari Raithal Barsu 281 Dayarabugyal For the period 2007-2016 5.46 Gangotri-Kedartal Circuit: Accommodation Requirements 282 5.47 Gangotri-Kedartal Circuit: Requirement of Eateries 284 5.48 Probable Employment Multiplier at Gangotri Bhojkharak 286 Kedarkharak Kedartal for the period 2007-2016 5.49 Estimation of other Tourism Plant Facilities for Gangotri Bhojkharak 287 Kedarkharak Kedartal 5.50 Total Financial Requirement for Gangotri Bhojkharak Kedarkharak 288 Kedartal for the period 2007-2016 5.51 Estimation of other Tourism Plant Facilities for Gangotri Bhojkharak 289 Kedarkharak Kedartal 5.52 Total Financial Requirement for Gangotri Bhojkharak Kedarkharak 290 Kedartal for the period 2007-2016

6.1 Towns Enroute Gangotri Yamunotri 301 6.2 Capital Outlay for Proposed Development at Gangotri 303 6.3 The cost figures for the proposed development of Yamunotri and 307 other major transient point on way to Yamunotri 6.4 Table Stopover Facilities at Hanumanchatti 311 6.5 Accommodation facility proposed at Chamba 313 6.6 Proposed View Point at Baldiyana 315 6.7 Riverfront Development at Baldiyana 316 6.8 River front Resort at Uttarkashi 317 6.9 Estimating the Stop over facility at Maneri 319 6.10 Requirement of Proposed Resort at Nainbagh 320 6.11 Inventory of Settlements enroute Gangotri 321 6.12 Stop over facility at Gangnani 323 6.13 Stopover facility at Harshil 325 6.14 Proposed Financial Outlays for Settlements enroute Gangotri 326 6.15 Average Winter Depth and Length of Season 327 ANNEXURE 1.1 Average Winter Depth and Length of Season 354 1.2 Projected Lift Plan for Barsu and Riathal enroute Dayara Bugyal 356

LIST OF FIGURES Figure Page No. 2.1 Infrastructure System 43 2.2 Showing Various Issues Related to Creation of Appropriate 61 Infrastructure in Protected Hilly Areas 4.1 Nature of Accommodation 120 4.2 Mode of Transportation 122 4.3 Availing of ATM facilities 123 4.4 Use of Debit/ Credit Card 125 4.5 Preferred Mode of communication 126 4.6 Source of availing Medical Facilities 128 4.7 Feeling About the Condition of Medical Facilities 129 4.8 Perception about the Power Supply 131 4.9 Availing the services of Local Travel Agencies 132 4.10 Nature of Travel Services availed 134 4.11 Participation about Local Travel Agencies 135 4.12 Perception about Police behavior 137 4.13 Perception about Sanitary Measures 138 4.14 Perception about Availability and condition of Public Toilets 140 4.15 Perception Potable Drinking Water Supply 141 ANNEXURE 1.1 Analysis Flow Diagram 353

LIST OF ABBREVIATIONS UTDB GMVN GMOUL TGMOUL FRH PWD RH NBC D.G. Uttarakhand Tourism Development Board Garhwal Mandal Vikas Nigam Garhwal Mandal Motor Union (Pvt.) Ltd. Tehri Garhwal Motor Union (Pvt.) Ltd. Forest Rest House Public Works Department Rest House National Building Code Diesel Generator