DESTINATION MANAGEMENT EXPERIENCE TURKEY. Zeynep ASLAN Culture and Tourism Expert

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DESTINATION MANAGEMENT EXPERIENCE OF TURKEY Zeynep ASLAN Culture and Tourism Expert February, 2018 MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

CONTENTS Tourism Development Process Destination Management Principles Destination Management Organizations MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

TOURISM DEVELOPMENT PROCESS MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

MISSION, AUTHORIZATION AND RESPONSIBILITY DECLARATION OF TOURISM CENTERS (TC) CULTURE & TOURISM PROTECTION& DEVELOPMENT REGIONS (CTPDR) PLANNING LAND ALLOCATION CERTIFICATION AND CONTROL INCENTIVES (INFRASTRUCTURE, ENERGY SUPPORT, FINANCIAL SUPPORT, TECHNICAL SUPPORT) MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

STRUCTURE OF TOURISM LAW (LAW NO 2634) ACCORDING TO THIS LEGISLATION: RESEARCHING POTENTIONAL AREAS DECLARING TOURISM CENTERS PHYSICAL PLANNING ACTIVITIES IN THE DECLARED CULTURAL AND TOURISM PRESERVATION AND DEVELOPMENT AREAS ALLOCATION STATE OWNED LANDS TO PRIVATE INVESTORS ACTIVITIES FOR CULTURAL CENTERS MONETARY AND TECHNICAL SUPPORT FOR INFRASTRUCTURE (SEWAGE, WATER PIPES, ELECTRICITY) CERTIFICATION AND MONITORING OF TOURISM FACILITIES CERTIFICATION OF TRAVEL AGENCIES GENERATION OF TOURISM STATISTICS MARINE TOURISM ACTIVITIES MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments ARE CARRIED OUT.

DECLARED TOURISM CENTERS ARDAHAN DÜZCE TOKAT BİNGÖL MANİSA KONYA DENİZLİ

DESTINATION MANAGEMENT PRINCIPLES MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

VISION OF TOURISM STRATEGY THE MAJOR AIM: DIVERSIFICATION OF TOURISM ACTIVITIES AND EXPANDING TOURISM SEASON TO 12 MONTHS THE VISION: TO MAKE TOURISM A HEADING SECTOR FOR INCRESING EMPLOYMENT AND REGIONAL DEVELOPMENT AND TO MAKE TURKEY AN INTERNATIONAL BRAND AMONG THE FIRST 5 COUNTRIES IN THE GLOBAL TOURISM MARKET ACCORDING TO TOURIST NUMBERS AND TOURISM REVENUE UNTIL 2023. TOURISM STRATEGY CONSISTS OF TWO MAIN PARTS: STRATEGIES 2023 AND ACTION PLAN - 2007-2013

TURKEY TOURISM STRATEGY (2023) MAIN OBJECTIVES To ensure sustainable development of tourism, To extend the tourism season throughout the year by diversifying tourism products, To extend the tourism activities from coastal and urban areas to rural and interior regions, To be one of the top five countries considering tourism income by the year 2023. MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

TURKEY TOURISM STRATEGY (2023) DESTINATION APPROACH To achieve institutionalization through councils to be established at national, regional, provincial and local level within the context of «Good Governance» To ensure full and active participation of tourism sector as well as all related public and private entities and Non-Governmental Organizations (NGOs) in relevant decision making process. 11

DESTINATION MANAGEMENT PRACTICES MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

DESTINATION MANAGEMENT ORGANIZATIONS Tourism Consultation Councils Non- Governmental Organizations Public Private Partnerships Non-Profit Organizations (Convention&Visitor Bureaus) (Winter Tourism Corridor DMOs) 13

İstanbul Convention & Visitors Bureau www.icvb.org.tr/ Antalya Convention Bureau www.antalyaconvention.org 14

Kayseri Erciyes A.Ş. www.kayserierciyes.com.tr Ejder 3200 www.ejder3200.com Antalya Promotion and Tourism Development Inc. www.antalyadestination.com Belek Tourism Investors Union www.betuyab.com.tr/en 15

DECLARED WINTER TOURISM CENTERS Existing 29 Winter Tourism Centers Active Ski Center : 8 Partly Active Ski Center : 8 New Project : 13 Total Bed Capacity : 10023 Planned Bed Capacity : 79000 MINISTRY OF CULTURE AND TOURISM General Directorate of Investment and Establishments

WINTER TOURISM CORRIDOR Erzurum Palandöken actual bed capacity 2466 planned bed capacity 8850 Kars Sarıkamış actual bed capacity 833 planned bed capacity 12000 Erzincan Ergan actual bed capacity 0 planned bed capacity 8000 17

WINTER TOURISM CORRIDOR DMOs ADMINISTRATIVE MANAGER CONTENT MANAGER DIRECTOR DMO WTC PRODUCT//MICE MANAGER BRAND/MKTG MANAGER Regional DMO BOARD MoCT Government DAP Kudaka / Serka Municipalities DMO Representative Erzincan DMO Erzurum DMO Sarıkamış DMO BOARD TIC Government DAP Kudaka / Serka Municipality Private Stakeholders University Sport Organisation

WINTER TOURISM CORRIDOR DMOs Corridor branding and promotion, coordination and other support functions for all 3 destinations AUTHORITY for the Winter Tourism Corridor The Regional DMO Destination management, ski area development, tourism products design and marketing LIVELY ERZINCAN Llively atmosphere family friendly outdoor friendly ACTIVE ERZURUM sport oriented high altitude technical skiing ENCHANTED KARS magic of the woods, crystal snow wellbeing slow tourism

Thank you for your attention.. FOR MORE INFORMATION PLEASE CONTACT WITH: Tel: +903122128374 Fax: +903122128397 e-mail: yatirimisletme@kulturturizm.gov.tr www.kulturturizm.gov.tr www.goturkey.com