The State of Spa Tourism in the South Transdanubian Region in the 21st century

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3 rd Central European Conference in Regional Science CERS, 2009 468 The State of Spa Tourism in the South Transdanubian Region in the 21st century KLESCH, Gábor University of Pécs, Hungary Abstract Health tourism is not only one of the most visibly and rapidly developing sub-branches of domestic tourism; it is currently one of the world s most innovative business sectors. Within the tourism sector the development of health tourism can significantly enhance the number of guest-nights and the actual spending of guests. The South Transdanubian Region has a good potential considering health-tourism, still during the last period it was lagging behind the country s other regions. There were no major developments in the area, and the realised ones were not coordinated, thus there was no considerable improvement, despite the growing attractiveness due to the developments in the case of some spas. The majority of the spas have gone through various developments, enlargements or reconstructions during the past ten years, besides there are establishments that welcome their quests with a completely renewed profile. However, this resulted in a divergent offer related to certain establishments: the newly developed services coexist with other services and parts of the complex that have not been updated for decades. Spa and thermal tourism has a primary position in the strategy of developing tourism in this region. The European Union gives financial support for development of accommodations and baths. Key words: health tourism, development, innovation JEL: O13 Introduction Health tourism is not only one of most visibly and rapidly developing sub-branches of domestic tourism; it is currently one of the world s most innovative business sectors. Within the tourism sector the development of health tourism can significantly enhance the number of guest-nights and the actual spending of guests. One reason is that the demand shows much less seasonal fluctuation compared to that for general tourism. Consequently, the development of health tourism could be a useful contribution in countering the imbalances in domestic tourism shown in terms of space and time. Health-tourism in the South Transdanubian Region The region is reach in thermal- and medicinal waters. Owing to this advantage/capacity there is a wide range of water-based services in the health tourism. At the same time the capacity in the majority of the baths is low, and they only meet the local demands, thus their potential for tourists is not significant. There are no wellness baths in the region to be found with big capacity and high quality services. However, the composition of medicinal water is unique in Europe, which is an attractive force on the international level. This fact, and the qualitative developments have made the thermal bath of Harkány famous in the past few years. The medicinal and wellness hotels belonging to the baths are products of the health tourism as well, of which there are major ones in Siófok and in Harkány. A four stars hotel can be found in Siófok and a four stars country-seat with wellness and spa services can be found in Bikal and in Hıgyész as well. It is possible that the Cave of Abaliget will have a significant role in the health tourism due to its air and climate, which are able to treat disorders of the respiratory organs.

3 rd Central European Conference in Regional Science CERS, 2009 469 To sum it up, the products and services of the health tourism in the region do not meet the required international and national expectations: - There is an oversupply of smaller medium class baths, but they only have a local role. There is a low offer of profitable services therefore making their maintenance very difficult for the owning local governments. - Although the bath of Harkány manages remarkable tourist traffic, the absence of family resort services can be an obstacle for further development. - The capacity constraint of baths of higher quality generates crowdedness at the expense of the quality of the services. At the same time there is no possibility for enlargement because of the buildings poor placement. In addition the lack of differentiation generates competition instead of developing complexity in the region. - The significant investments are postponed due to the financial situation of the local governments and because of the difficulty in having an external working capital. The current oversupply is a serious problem, thus it would be necessary to launch new variety of services and supply elements which are more profitable. There is a demand to establish a thermal- and aquapark with a large capacity in the region. However, during its planning it is essential to distinguish it from the other aquaparks of the country (e.g. regarding its themes). [1] Table1: More significant development of spas between 2000-2008 Source: own collection, edited: by Gábor Klesch, 2009. The greatest problem is in the region that the number of guests of spas is not increase in spite of how many spas were built between 2000-2008.

3 rd Central European Conference in Regional Science CERS, 2009 470 Table1: Developments of baths in the Region in the future Source: own collection, edited: by Gábor Klesch, 2009. The South Transdanubian Spa and Thermal Tourism Competence Centre as a regional innovation-oriented organisation The organisation was established in March 2007 by the South Transdanubian Spa and Thermal Bath Association. In this way the South Transdanubian region has been strengthened by a Transfer Institution which is able to appraise and involve the stakeholders in the region. This, first of all, means spas, thermal-baths and closely-related enterprises. The aim was to create a centre with the ability to develop and facilitate the efficiency of coordination by means of a variety of projects involving such establishments together with research-centres, researcher-developers, and universities. Nowadays the innovation is a very important thing in the tourism The Competence Centre has specific goals: To increase the competitiveness of the region s spa and thermal tourism by: o repositioning service-providers in the market, o introducing and developing products and services which enhance economic efficiency, o improving the commercial effectiveness of institutions o stimulating and adopting innovation-oriented thinking; To maintain an ongoing discussion among the enterprises directly affiliated with spa and thermal tourism To achieve sustainable cluster-based economic development in health tourism To raise significantly long-term domestic and foreign visitor numbers. Analysis of four typical medical spas in the Region

3 rd Central European Conference in Regional Science CERS, 2009 471 Table 2: Statistical data from 4 medicinal spa resorts in South Transdanubia: Harkány (1); Csokonyavisonta (2); Igal (3); Nagyatád (4); [3] Year Average Length of Visitors Stay (day) Available Bed-Places per 1,000 Inhabitants Number of Guests (person) (bed-place) 1 2 3 4 1 2 3 4 1 2 3 4 2004 4.31 7.76 4.08 4.65 2,897 406 121 556 57,383 2,994 3,408 5,087 2005 4.17 7.76 4.42 4.42 1,499 367 128 472 58,046 2,586 2,529 4,881 2006 4.14 6.59 3.4 4.41 2,647 537 122 380 73,778 2,689 2,719 4,760 2007 3.87 5.7 3.65 3 2,997 503 116 503 75,417 3,602 3,219 5,907 Source: Hungarian Central Statistical Office. Edited: by Gábor Klesch, 2009. The number of bed-nights per capita for Csokonyavisonta leads the group of four with an average of between 6 and 7. Compared to this, the average of the other thermal baths is around 4 nights. In the case of Csokonyavisonta, this is due to the large number of foreign guests, mostly German, who spend an average of one week in the vicinity of the spa. Harkány leads in terms of accommodation (quantity of public and private accommodation per thousand of the resident population) which is close to 3,000. The latter figure, however, is not constant and varies. In Igal, however, no similar, large-scale accommodation developments have taken place as yet and so this value is very low (about 120 bed-places per 1000 residents). In turn, there is no significant difference between the values for Nagyatád and Csokonyavisonta. Regarding the number of guests staying in public and private accommodation, Harkány also leads with an increase of almost 30% from 2004 to 2007, the actual number of guests growing from 57,383 to 75,417. It is very interesting that the figures for Igal and Csokonyavisonta show a similar change. The three Somogy County medicinal spa resorts, as a counter pole to the dynamically developing South Baranya and Southern Shore of Lake Balaton, can lower the spatial concentration of tourism by means of improving the health tourism sector. Clusterisation in the South Transdanubian Region Due to its international success more and more sectors tend to clusterisation in Hungary. The New Hungary Development Plan supports the development of clusters on more levels, from the starting through the developing to the accredited pole ones. The tourism enterprises and services standing alone and concurring with each other cannot achieve as sufficient results in Hungary nor on the international market as the cooperating networks of organizations that have a coordinated tourism supply and unified design, and share common marketing and information systems. The trust-based networks can help small enterprises to utilize the special resources through sharing the knowledge. The spas have in this region a idea, that they will be a health-cluster, so they can utilize the advantage of cluster. The innovation-oriented South Transdanubian Spa and Thermal Tourism Competence Centre can help in this. Conclusions

3 rd Central European Conference in Regional Science CERS, 2009 472 In 2008, according to the Hungarian Central Statistics Office (KSH) 11 percent of tourists were health tourists and 31% of the turnover of hotels arose from health and wellness hotels [6]. In addition, the revenue earned from foreign guests developed very dynamically. In 2008, 13.5% of foreign guests, as well as 25% of domestic, used the services of health and wellness hotels, whilst the number of available beds increased by almost 5% (27% in July) compared to the same period in 2007. The basic conclusion of this review of tourism as a factor in improving the economic potential of South Transdanubia is that a much higher level of competitiveness could be achieved, given the current potential of spa tourism, although support from funds allocated to tourism infrastructural development remains necessary. References [1] South Transdanubian Tourism Development Strategy. Dél-Dunántúli Regionális Fejlesztési Ügynökség. 2007. [2] Bakucz, M. Klesch, G.: The Rationale for Increased Support for Spa-Tourism Development in South Transdanubia, Conference material, 26-27 March 2009 [3] www.ksh.hu (Hungarian Central Statistical Office). [4] South-Transdanubian Spa and Thermal Bath Association (interview) 2009. [5] Determination of Development Direction of Health and Thermal Tourism Strategy. Xellum report. Dél-Dunántúli Regionális Fejlesztési Ügynökség. 2007.