GREATER CHRISTCHURCH PUBLIC TRANSPORT JOINT COMMITTEE Wednesday, 15 August 2018 Time: 3.45pm Venue: Council Chamber, 200 Tuam Street, Christchurch
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Greater Christchurch Public Transport Joint Committee Membership Independent Chair Alister James Christchurch City Council Environment Canterbury Selwyn District Council Waimakariri District Council New Zealand Transport Agency Canterbury District Health Board Mayor Lianne Dalziel, Councillors Pauline Cotter and Mike Davidson Councillors David Caygill, Steve Lowndes and Peter Skelton Councillor Mark Alexander Councillor Kevin Felstead Jim Harland Dr Anna Stevenson Page 3 of 18
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Greater Christchurch Public Transport Joint Committee Table of Contents Page no. 1. Apologies 2. Conflicts of Interest 3. Minutes of Previous Meeting 21 March 2018 7 4. Matters Arising 5. Correspondence 6. Deputations and Petitions Items for discussion 7. Adoption of Draft Regional Public Transport Plan 11 8. Metro Monitoring Report 13 9. Next meeting: Wednesday,19 September 2018
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UNCONFIRMED Minutes of the 11 th meeting of the Greater Christchurch Public Transport Joint Committee held in the Council Chamber, Environment Canterbury, 200 Tuam Street, Christchurch, on Wednesday, 21 March 2018 commencing at 3.56pm Contents Welcome 1. Apologies 2. Conflicts of Interest 3. Minutes of Previous Meeting 17 October 2017 4. Matters Arising 5. Correspondence 6. Deputations and Petitions Items for discussion 7. Regional Public Transport Plan Process and Timeline 8. Metro Monitoring Report 9. Next meeting: Wednesday, 18 April 2018 Present Alister James (Chairperson) Cr Peter Skelton (Environment Canterbury) Cr David Caygill (Environment Canterbury) Cr Mark Alexander (Selwyn District Council) Jim Harland (NZTA) In attendance Environment Canterbury: Nadeine Dommisse Stewart Gibbon Edward Wright Len Fleete Vivienne Ong Christchurch City Council: Emerson Yeoman David Griffiths David Falconer Rae-Anne Kurucz Cr Kevin Felstead (Deputy Chairperson) Mayor Lianne Dalziel (Christchurch City Council) Cr Pauline Cotter (Christchurch City Council) Cr Mike Davidson (Christchurch City Council) Other: Steve Higgs (NZTA) Sneha Johari Andrew Mazey (Selwyn District Council) Anne Heins 1. Welcome, introduction and apologies The Chairperson welcomed everyone to the meeting. Apologies were received from Chair Steve Lowndes (Environment Canterbury) and Dr Anna Stevenson (Canterbury District Health Board). Alister James / Cr Mark Alexander CARRIED Page 1 of 3 Page 7 of 18
UNCONFIRMED 2. Conflicts of interest No conflicts of interest were declared. 3. Minutes of previous meetings 17 October 2017 (Refer pages 7-11 of the agenda) Resolved: That the Greater Christchurch Public Transport Joint Committee: 1. Confirm the minutes of the meeting held 17 October 2017 as a true and correct record Cr Felstead / Cr Skelton CARRIED 4. Matters Arising Item 3 Deputation: Red Bus Ltd Oxford and Darfield Services Darfield: A further six-week trial in February and March was not successful; therefore, the service has ceased. Oxford: This service is continuing to run at this point. Some changes have been made to the afternoon timetable to align it more with school hours. Red Bus have indicated that they are continuing to monitor the performance of this service, and ongoing support for this service would be required for it to continue. 5. Correspondence No correspondence received. 6. Deputations and Petitions No deputations or petitions were received. Items for Discussion 7. Regional Public Transport Plan Process and Timeline (Refer pages 13-15 of the agenda) Emerson Yeoman outlined dates for the processes and some of the key drivers and influencers for the development, consultation and adoption of the Regional Public Transport Plan 2018 (RPTP). Discussion centred on underperforming bus routes, funding shortfalls, and the RPTP. Page 2 of 3 Page 8 of 18
UNCONFIRMED Mayor Lianne Dalziel deeply apologised for the technical error that occurred of Christchurch City Council s pending submission on Environment Canterbury s Long-Term Plan being released to the media. Resolved: That the Greater Christchurch Public Transport Joint Committee: 1. Note the proposed indicative process and timeline for the development of the Regional Public Transport Plan (RPTP) 2018. 2. Note the broad timeframe and process outlined for the service review, procurement and implementation processes to take place subsequent to the adoption of the RPTP. 8. Metro Monitoring Report (Refer pages 17 19 of the agenda) Len Fleete presented the report. Cr Caygill / Cr Felstead CARRIED It was noted that: Financial challenges mean there is currently no further capacity available to be added to routes that were performing well. The routes with the strongest level of growth are the ones that provide direct services to the central city, reflecting the growth in the number of workers over the central city in the past year. The commerciality ratio has declined as the increase in costs has not been matched by increase in yield. Resolved: That the Greater Christchurch Public Transport Joint Committee: 1. Receive the Metro Monitoring report for information. 9. Closure The meeting closed at 4.23pm. Alister James / Cr Felstead CARRIED CONFIRMED Date Chairperson Page 3 of 3 Page 9 of 18
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Greater Christchurch Public Transport Joint Committee 7.0 Adoption of Draft Regional Public Transport Plan 2018-2028 for public consultation Date of meeting 15 August 2018 Author Endorsed by Purpose Edward Wright, Environment Canterbury Stewart Gibbon, Environment Canterbury 1. This paper recommends that the draft Regional Public Transport Plan 2018-28 (draft RPTP) is adopted by the Joint Committee for public consultation, and that a hearings panel is convened to consider submissions on the draft RPTP. Value proposition 2. The draft RPTP has been prepared with an aim of encouraging the public to engage more actively with public transport. Sharing and asking for feedback on the changes proposed for the next three years and the long-term vision is the first stage of this journey. Recommendations That the Greater Christchurch Public Transport Joint Committee: 1. receive the report Draft Canterbury Regional Public Transport Plan 2018-2028 ; 2. adopt the draft Canterbury Regional Public Transport Plan (draft RPTP) for consultation; 3. recommend to the Environment Canterbury Council that they approve the draft RPTP for consultation; 4. elect three to five members to form a panel to hear submissions on the draft RPTP in October. Background 3. The draft RPTP has been prepared with an aim to increase the performance of the greater Christchurch public transport network by proposing: boosting frequency on existing core routes and proposed new core routes; to improve the environmental footprint for public transport services; adopting new technological advances to modernise vehicles, services, and the way information about services is provided; Page 1 of 2 Page 11 of 18
identifying key public transport corridors and their associated land use linkages, such that future public transport improvements aligns with population growth and future developments; increasing investment in provision of public transport to meet the needs of a growing greater Christchurch. The draft RPTP also covers services in the wider Canterbury region, which are not within the remit of this Joint Committee. These remain the responsibility of Environment Canterbury. Next steps 4. The draft RPTP has been prepared by the Joint Committee under the terms of the Committee s establishment agreement. By endorsing the draft RPTP the Joint Committee will be beginning a process of consultation with stakeholders and the public. This will start with a recommendation from this Committee to Environment Canterbury to approve the draft RPTP for consultation at its Council meeting on Thursday 23 August. 5. If approved by the Environment Canterbury Council, the consultation period will run from mid-september to mid-october. 6. A hearings panel to consider the submissions received needs to be convened. Staff recommend that the Joint Committee appoints a hearings panel comprising three to five members, which is tasked with meeting in October to hear from those submitters in the greater Christchurch area who wish to comment on the draft RPTP. 7. Joint Committee members should note that a separate hearings panel of Environment Canterbury members will be convened to consider submissions on those parts of the draft RPTP that do not relate to greater Christchurch. 8. The greater Christchurch hearing panel will report back to the Greater Christchurch Public Transport Joint Committee with recommendations regarding any changes to the draft RPTP at its meeting in November this year. This will enable a report and final RPTP document to be prepared and delivered to the December 2018 meeting of the Environment Canterbury Council. Attachments 1. The Draft Regional Public Transport Plan 2018-2028 will be tabled at the meeting. File ref https://punakorero/groups/pubtransport/ptcommittee/rptp%20adoption%20for%20jc.docx Page 2 of 2 Page 12 of 18
Greater Christchurch Public Transport Joint Committee 8.0 Metro Monitoring Report Date of meeting 15 August 2018 Author Endorsed by Purpose Len Fleete, Environment Canterbury Edward Wright, Environment Canterbury 1. This paper provides members with an update on greater Christchurch patronage, as summarised in the attached monitoring dashboards. Value proposition 2. The monitoring dashboards and this combined report provide an overview of key performance indicators for the greater Christchurch Metro network. This provides Joint Committee members with information on the effectiveness and performance of the Metro network. Recommendation That the Greater Christchurch Public Transport Joint Committee: 1. Receive the Metro Monitoring Report for information. Key monitoring results 3. Patronage for the year ending 30 June 2018 rose by just under one percent to 13,572,240 boardings for the year. While only a modest increase, it should be noted that this is the first time in four years (and only the fourth time in the last 10 years) that yearly patronage has increased. 4. Since we last reported to the committee in March we have recorded month on month comparative increases on for three of the last four months. Increased numbers in April and May were negated somewhat by a decline in June, but July showed another encouraging increase up 6.9% or an extra 72,000 trips for the month compared to July 2017. 5. From a route perspective, encouraging results continue on the highest patronage (frequent) routes. The Orange line has been a stellar performer in this regard showing constant growth for some considerable time. The Purple lines has seen increasing passenger numbers since September. This is very positive for the system as a whole but will create stresses on particular buses as capacity becomes stretched. Page 1 of 2 Page 13 of 18
6. The Blue line service has also seen increasing patronage since September, once the matching 95 route through north Kaiapoi to Woodend/Pegasus is included 7. After some extended period of loss, Yellow line patronage has stabilised with gains in seven of the last 12 months. 8. The Orbiter service has seen declines in patronage since mid-2015. This should not be alarming, as this route recorded heavy post-earthquake loadings when travel patterns for many of our customers were disrupted and the central city was out of bounds and rebuilding. This service still carries more customers than in the year immediately before the first of our earthquakes in 2010. 9. The 60, 80, 28 and 17 services are now showing growth which is encouraging given the intention signalled in the draft Regional Public Transport Plan to improve frequencies along major corridors covered by these routes. 10. From an expenditure viewpoint, the frequent lines continue to perform well compared to all other route types carrying around 60% of trips at 43% of expenditure. Naturally the local services reverse this statistic catering for less than 20% of patronage at around 32% expenditure, while connector services roughly equalise trip and expenditure figures at around 20% each. 11. The commerciality ratio showed a decline of around two points for the year ending June but has shown an increase for July when compared to July 2017. There was a fare increase in late July and patronage did increase but single month figures are less robust than quarterly or yearly, and this should not yet be regarded as a trend. 12. For the sake of brevity, we have not supplied Dashboards for the months of April and May 2018. The June Dashboard provides complete year-end figures. If committee members want copies of April and May Dashboards they can be made available. Attachments 1. Greater Christchurch Public Transport Monitoring Dashboard for June 2018 2. Greater Christchurch Public Transport Monitoring Dashboard for July 2018 Page 2 of 2 Page 14 of 18
Greater Christchurch Public Transport Monitoring Dashboard June 2018 Item 8.1 Attachment 1 2020 Target: Increase patronage in Greater Christchurch and Timaru to 20 million passenger trips per year and achieve 50% cost recovery Metro Performance GREATER CHRISTCHURCH MONTH QUARTER YEAR Apr Jun 18 v Year to 17/18 vs Jun 2018 Apr Jun 18 Apr Jun 17 date 16/17 Patronage 1,115,365 3,409,393 0.2% 13,572,240 0.8% Commerciality ratio 34.6 36.9 1.4 38.1 1.8 Average passenger trips per weekday Ave passenger trips per weekend day 46,371 44,858 1.0% 43,695 2.0% 18,790 19,827 1.8% 21,627 2.3% FINANCIALS June 2018 Average fare exc GST June 2017 Subsidy per passenger June 2017 Greater Christchurch $1.53 $1.53 $2.90 $2.64 PAYMENT TYPE June 2018 Unique Metrocards Metrocard Cash SuperGold card Greater Christchurch 46,441 76% 14% 10% Customer Interac on Total web page views Website June 2018 Accessed by mobile Accessed by tablet Mystery Shopper performance all bus services June 2018 Current month Current quarter Previous quarter 84.3 84.7 82.3 Accessed by computer 1,016,924 79.6% 2.9% 17.5% Social Media Interactions June 2018 Channel Views New Likes Previous month Facebook 113,751 47 53.9% Twitter 7,470 10 25% Types of customer feedback in June 2018 Feedback Type Count % of total Complaints 165 0.015% Compliments 30 0.003% General Feedback 52 0.005% PATRONAGE BY COUNCIL June 2018 June 2017 vs June 2018 Christchurch City Council (CCC) 1,066,217 2.9% Waimakariri District Council (WDC) 21,084 2.7% Selwyn District Council (SDC) 28,064 2.8% Page 15 of 18
Route Performance Patronage and Commerciality Trends PATRONAGE BY TYPE Frequent Connector Local Schools June 2018 patronage 622,370 248,313 198,859 45,823 % of total patronage 55.8% 22.3% 17.8% 4.1% June 2018 vs June 2017 3.6% 1.2% 1.6% 3.5% FREQUENT LINES Purple Yellow Orbiter Orange Blue June 2018 vs June 2010 1.4% 9.5% 0.2% n/a n/a June 2018 vs June 2017 0.8% 5.2% 6.5% 1.6% 0.9% ROUTE DEFINITION: Frequent = high patronage Connector = patronage and coverage Local = coverage and accessibility Other = serve specific target markets e.g. schools Page 16 of 18
Greater Christchurch Public Transport Monitoring Dashboard July 2018 Item 8.1 Attachment 2 2020 Target: Increase patronage in Greater Christchurch and Timaru to 20 million passenger trips per year and achieve 50% cost recovery Metro Performance GREATER CHRISTCHURCH MONTH QUARTER YEAR May Jul 18 v Year to 18/19 vs Jul 2018 May Jul 18 May Jul 17 date 17/18 Patronage 1,109,959 3,502,656 1.3% 1,109,959 6.9% Commerciality ratio 37.2 37.6 0.7 37.2 1.4 Average passenger trips per weekday Ave passenger trips per weekend day 42,245 45,602 1.4% 43,875 2.6% 20,025 19,971 2.0% 21,660 3.0% FINANCIALS July 2018 Average fare exc GST July 2017 Subsidy per passenger July 2017 Greater Christchurch $1.59 $1.60 $2.68 $2.87 PAYMENT TYPE July 2018 Unique Metrocards Metrocard Cash SuperGold card Greater Christchurch 50,699 73% 16% 11% Customer Interac on Total web page views Website July 2018 Accessed by mobile Accessed by tablet Mystery Shopper performance all bus services June 2018 Current month Current quarter Previous quarter 84.3 84.7 82.3 Accessed by computer 1,062,707 78.8% 3.1% 18.1% Social Media Interactions July 2018 Channel Views New Likes Previous month Facebook 453,596 404 760% Twitter 3,988 8 20% Types of customer feedback in July 2018 Feedback Type Count % of total Complaints 189 0.017% Compliments 27 0.002% General Feedback 71 0.006% PATRONAGE BY COUNCIL July 2018 July2017 vs July 2018 Christchurch City Council (CCC) 1,063,353 6.8% Waimakariri District Council (WDC) 19,860 10.8% Selwyn District Council (SDC) 26,746 8.7% Page 17 of 18
Route Performance Patronage and Commerciality Trends PATRONAGE BY TYPE Frequent Connector Local Schools July 2018 patronage 631,864 252,696 197,288 28,111 % of total patronage 56.9% 22.8% 17.8% 2.5% July 2018 vs July 2017 6.5% 7.9% 6.5% 10.0% FREQUENT LINES Purple Yellow Orbiter Orange Blue July 2018 vs July 2010 1.7% 5.8% 0.5% n/a n/a July 2018 vs July 2017 9.7% 3.7% 8.4% 11.2% 8.4% ROUTE DEFINITION: Frequent = high patronage Connector = patronage and coverage Local = coverage and accessibility Other = serve specific target markets e.g. schools Page 18 of 18