Hamburg Airport Catalogue of Charges for Extra Services Ground Handling

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Hamburg Airport Catalogue of Charges for Extra Services Ground Handling Effective: January 1, 2018 Flughafen Hamburg GmbH Service Charges and Fee P.O. Box D-22331 Hamburg Flughafen Hamburg GmbH page 1

Charges for Extra Services The extra services listed in this annex shall be carried out on request, provided that personnel, vehicles and equipment are available. Extra services are considered to be services rendered by FHG which are not covered by existing agreements. Liability of FHG is based on legal regulations, exclusive for negligence and gross negligence. In relation to non-merchants, liability for negligence other than gross negligence is excepted. The contractor shall exempt FHG from any third-party claims which might be filed against FHG for damages. These regulations shall be supplemented by the valid Airport Regulations for Hamburg Airport. Place of fulfillment is Hamburg Airport. Place of jurisdiction is Hamburg. Minimum charge shall be 20 minutes, unless other basic units are stated. Each unit commenced is payable in full. All listed charges are net amounts. Value-added tax has to be paid in addition Flughafen Hamburg GmbH page 2

1. Services Aircraft Handling Service 1.1 Ground Power Supply (*plus Operating Personnel / Tractor Charge) 1102 Ground Power Unit 112V/400 Hz* 20 min. 20,50 1104 Air Starter per start / 15 Min. 129,00 1106 Heater excl. Ground Power* 20 min. 46,50 1107 Air Conditioner excl. Ground Power* 20 min. 69,50 1110 Operating Personnel GPU event 14,50 1115 Operating Personell Other Equipment event 14,50 1.2. Transport Services / Equipment 1220 Delivery of Company Mail, event 22,50 Flight Documents and Valuables (Delivery to Carrier s Representative) 1221 Value-Transport event 22,50 1222 Extra Bagagge Delivery event 22,50 1219 Cargo Transport event 34,00 1741 Provision for Carrier s Containers for Loading container 21,00 1.3. Loading and Unloading Equipment (incl. manpower) 1302 Fork Lift Truck, up to 8 t 20 min. 68,00 1305 Transporter for ULDs, 10 t 20 min. 58,50 1306 Transporter for ULDs, 7 t 20 min. 43,50 Flughafen Hamburg GmbH page 3

1308 Conveyor Belt, motorized 20 min. 32,50 1311 Highloader, up to 7 t 20 min. 86,50 1312 Highloader, up to 15 t 20 min. 104,00 1313 Highloader, up to 25 t 20 min. 150,00 1736 Exchange of Catering Equipment event on request 1740 Loading of ULDs on Apron container 29,00 1746 Ramp Agent Services event 42,00 max. 60 min. 1747 Administration of ULDs process on request 1749 Storage of ULDs unit / day 2,50 1.4. Steps (* plus Operating Personnel / Tractor Charge) 1400 Service Steps 20 min. 29,00 1401 Passenger Steps, up to 3.9 m* 20 min. 31,50 1404 Passenger Steps, up to 5.6 m* 20 min. 49,50 1402 Tractor Charge / Operating Personnel event 14,50 1.5. Toilet Service 1510 up to 100 t MTOM event 58,00 > 101 t MTOM event 81,00 1.6. Water Service 1520 up to 100 t MTOM event 58,00 >101 t MTOM event 81,00 Flughafen Hamburg GmbH page 4

1.7. Personnel Rates 1700 Loader 20 min. 23,50 1710 Loader for Baggage Identification 20 min. 23,50 1720 Loader for Baggage Searching 20 min. 23,50 In the Baggage Sorting Area 1730 Loader for Baggage Searching 20 min. 23,50 in the Aircraft 1735 Loader for Reloading 20 min. 23,50 1739 Loader for Customs Screening 20 min. 23,50 1745 Walk-Out Assistance event / 20 min 42,00 1.8. Suppy of Materials On request, provided that the order is given in due time, FHG will supply materials required for handling, such as lashing ropes, planks, etc. Such materials will be charged to the carrier concerned, as special services rendered. 3300 Lashing Rope m 1,00 3301 Plank m 8,00 3302 Provision for Ballast Bags 25 kg piece 16,00 3312 Provision for Ballast Bags for Ferry Flights 25 kg piece 24,00 3310 Lashing Strap piece 3,50 Flughafen Hamburg GmbH page 5

2. Services Transport Service F642A101 Passenger Bus max. 50 Pax (on apron only) per tour(max. 20 min.) 60,00 F642A102 Passenger Bus max. 90 Pax (on apron only) per tour(max. 20 Min.) 87,00 1202 Crew-Bus 10 min 19,50 (Collective rides permitted) 1230 Crewtransport Off Airport per tour on request 1604 Aircraft Towing into or out of Hangar 20 min. 81,00 Up to 100 t MTOM 1605 Aircraft Towing into or out of Hangar 20 min. 132,50 from 100 t MTOM up 3112 Transport of UM on Apron event 11,50 Handing Over of UM to Carrier s Representative at Terminal Limits 4002 Pushback from 100 t MTOM up 20 min. 132,50 4002 Pushback up to 100 t MTOM 20 min. 81,00 4122 Towing of Aircraft on Apron 20 min. 132,50 from 100 t MTOM up 4123 Towing of Aircraft on Apron from 100 t 20 min. 161,50 MTOM up with Towbarless Truck 4122 Towing of Aircraft on Apron 20 min. 81,00 up to 100 t MTOM 4123 Towing of Aircraft on Apron from 100 t 20 min. 109,50 MTOM up with Towbarless Truck 4125 Towbar for Aircraft up to 40 t MTOW process 18,50 (depending on availability) 4125 Towbar for Aircraft up to 100 t MTOW process 21,00 (depending on availability) 4125 Towbar for Aircraft up to 220 t MTOW process 24,50 (depending on availability) 4125 Towbar for Aircraft from 220 t MTOW up process 29,00 (depending on availability) Flughafen Hamburg GmbH page 6

3. Cleaning Service 3.1. Interior Cleaning In terms of aircraft servicing CATS offers a wide ranged cleaning program which takes in consideration every single customers wish. This might start with an tournaround cleaning leading trough an overnight cleaning and ending up with an top-to-bottom deep cleaning. Our services range from specific tasks like leather cleaning up to tasks such as seatcover change, carpet change, moving cabindividers or even rearranging the seatconversion. Furthermore the storage and Laundry of Inflightmaterials such as headrestcovers, pillows or blankets can be arranged. Do not hesitate to contact us anytime, we are at your disposal. 3.2 Other Cleaning Services 1491 Exterior Cleaning of Flight Deck Windows per unit 34,50 (up to 4,50m height) 1492 Transport of Waste per aircraft 27,00 excl. cleaning and possible disposal fee 4. Baggage Handling 1901 Overnight Check-In, incl. Storage and Dispatch per flight 98,50 1903 Transport of Baggage inside the Terminal piece 6,00 1902 Exchange of Baggage Labels piece 3,50 1905 Removal of DGR from the Luggage piece 17,50 Flughafen Hamburg GmbH page 7

5. Airline Support (Hangar H) Hangar Spaces for the Aircraft Aircraft up to 50t MTOW, April-October max. 4h 70,00 Additional Hours per h 59,50 Aircraft up to 50t MTOW, November-March max. 4h 97,00 Additional Hours per h 86,00 Aircraft 50,1 90t MTOW, April-October max. 4h 107,50 Additional Hours per h 91,50 Aircraft 50,1 90t MTOW, max. 4h 145,50 November-March Additional Hours per h 124,00 Aircraft 90,1 120t MTOW, April-October max. 4h 129,00 Additional Hours per h 113,00 Aircraft 90,1 120t MTOW, max. 4h 167,00 November-March Additional Hours per h 146,00 Aircraft 120,1 125t MTOW, max. 4h 161,50 April-October Additional Hours per h 113,00 Flughafen Hamburg GmbH page 8

Aircraft 120,1 125t MTOW, max. 4h 188,50 November-March Additional Hours per h 146,00 Aircraft > 125t MTOW, April-October max. 4h 322,50 Additional Hours per h 269,00 Aircraft from 125t MTOW up, November-März max. 4h 376,50 Additional Hours per h 355,00 Tow into hangar up to 100t MTOW event 106,50 Tow into hangar > 100t MTOW event 149,50 Tow out of hangar up to 100t MTOW event 106,50 Tow out of hangar > 100t MTOW event 149,50 Brakeman on request Fixed Ground Power Unit per h 74,50 Fixed hight-power 125 AA per h 160,50 Flughafen Hamburg GmbH page 9