This is a multi-site certificate, additional site details are listed in the appendix to this certificate Bureau Veritas Certification certify that the Management System of the above organisation has been assessed and found to be in accordance with the requirements of the management system standards detailed below. Standard Scope of certification The IT Service Management system of the IBM Global Technology Services Innovation Centers and Delivery Centers supporting the provision of IT services in accordance with the service catalogue Certification cycle start date: 7 December 2016 Subject to the continued satisfactory operation of the organisation s Management System, this certificate expires on: 6 December 2019 Original certification date: 7 December 2010 To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 1 sur 8
CANADA - TORONTO 3600 STEELES AVENUE EAST MARKHAM ONTARIO L3R9Z7 - CANADA COSTA RICA - PARQUE ZONA FRANCA AMERICA, CALLE LA RUSIA, HEREDIA H - COSTA RICA CZECH REPUBLIC IBM GLOBAL SERVICES DELIVERY CENTER CZECH REPUBLIC, S.R.O.61600 BRNO, TECHNICKA 21, HUNGARY - IBM DATA STORAGE SYSTEMS INFORMATION TECHNOLOGY KFT -HUNGARY 8000 SZÉKESFEHÉRVÁR BERÉNYI ÚT 72-100, HUNGARY - IBM DATA STORAGE SYSTEMS INFORMATION TECHNOLOGY KFT -HUNGARY 1117 BUDAPEST GÁBOR DÉNES U.2, BUILDING D. To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 2 sur 8
INDIA - BANGALORE SITE 1 EMBASSY GOLF LINKS BUSINESS PARK OFF KORAMANGALA INTERMEDIATE RING ROAD BANGALORE - 560 071, KARNATAKA (EGL) INDIA - BANGALORE SITE 2 MANYATHA EMBASSY BUSINESS PARK, BLOCK G1, G2, D3, D4 AND K, NAGAWARA RING ROAD BANGALORE - 560 045, KARNATAKA (MTPG1, G2, D3, D4 & K) INDIA - BANGALORE SITE 3 PLOT NO 3, EPIP WHITEFIELD INDUSTRIAL AREA, FIRST TECH PARK, HOODI VILLAGE, KRISHNARAJAPURAM, HOBLI, BANGALORE - 560 066, KARNATAKA (FTP) INDIA - BANGALORE SITE 4 BHARTIYA CENTRE OF INFORMATION TECHNOLOGY ( BCIT ), FLOOR: 4,5,6& PART 7, BLOCK -1; BHARTIYA CITY, CHOKKANAHALLI VILLAGE, THANISANDRA MAIN ROAD, CHOKKANAHALLI, BENGALURU 560 064 To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 3 sur 8
INDIA - CHENNAI DLF CHENNAI, NO.1/124, SHIVAJI GARDEN MOUNT POONAMALLE ROAD MANAPAKKAM NUNDAMBAKKAM POST CHENNAI - 600 089 - TAMIL NADU (DLF) INDIA - HYDERABAD SITE 1 MINDSPACE CYBERABAD, BUILDING NO 3, SURVEY NO 64, APIIC SOFTWARE LAYOUT, HITECH CITY, MADHAPUR, HYDERABAD 500 81, ANDHRA PRADESH (MSP) INDIA - HYDERABAD SITE 2 DIVYASHREE ORION B4;B6&B7 SURVEY N66/1 RAIDURGAM, HYDERABAD 500 032, ANDHRA PRADESH (ORION) INDIA - HYDERABAD SITE 3 AVANCE BUSINESS HUB, HI-TECH CITY-2, SURVEY NO. 30(P), 34(P), 35(P) AND 38(P), GACHIBOWLI VILLAGE, SERILINGAMPALLY MANDAL, RANGA REDDY DISTRICT, TELANGANA - 500 081 To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 4 sur 8
INDIA NOIDA 1 JMD TOWERS PLOT B-19 SECTION 62 GAUTAM NOIDA 201307, UTTAR PRADESH (NOIDA) INDIA NOIDA 2 AARTHA INFRATECH, PLOT NO. 21, TECHZONE, GREATER NOIDA 201308, INDIA INDIA GURGAON SITE 1 DLH- IBM ASF INSIGNIA-SEZ BLOCK B AND D, KINGS CANYON GAWAL PAHARI GURGAON-FARIDABAD PAHARI ROAD, GURGAON - 122003 INDIA - PUNE SITE 1 CONGO BLOCK 1.3, RAJIV GANDHI INFOTECH PARK, PHASE 2, EMBASSY TECH ZONE, HINJEWADI, MARUNJI VILLAGE, PUNE 411057. MAHARASHTRA. INDIA INDIA PUNE SITE 2 TECH PARK ONE, TOWER B, SUREVY NO 191/2A/1/2, OFF AIRPORT ROAD, NEXT TO DON BOSCO SCHOOL, YERWADA, PUNE 411006 To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 5 sur 8
INDONESIA - JAKARTA THE PLAZA OFFICE TOWER JL MH THAMRIN KAV. 28-30 JAKARTA, INDONESIA IRELAND - DUBLIN BALLYCOOLIN INDUSTRIAL ESTATES BLANCHARDSTOWN, DUBLIN 15 - IRELAND JAPAN - SAGAMINO SAGAMINO COMMAND CENTER 5-1-78 HIGASHIHARA, ZAMA CITY, KANAGAWA 252-0004 - JAPAN JAPAN - OSAKA OSAKA TECHNICAL CENTER 1-2-13 SHINSENRI-NISHIMACHI, TOYONAKA CITY, OSAKA, 560-0083 - JAPAN JAPAN - NANKO NANKO COMMAND CENTER 1-6-27 NANKOKITA SUMINOE-KU, OSAKA CITY, OSAKA 559-0034 - JAPAN To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 6 sur 8
MALAYSIA CYBERJAYA BLOCK A, QUILL 18, LINGKARAN, TELNOKRAT 3 BARAT, CYBER 4, CYBERJAYA, SELANGOR DARUL EHSAN, 63000 - MALAYSIA PERU LA MOLINA JAVIER PRADO AVENUE 6230, LA MOLINA, LIMA, PERU PERU SAN ISIDRO ANDRÉS ARAMBURÚ AVENUE 1115 SAN ISIDRO, LIMA, PERU POLAND - WROCLAW POLSKA SP. Z O.O; HEAD OFFICE; UL. MUCHOBORSKA 8;54-424, WOJDYLA BUSINESS PARK, WROCLAW POLAND - KATOWICE FRANCUSKA OFFICE CENTER, FRANCUSKA; 42 AND 36 KATOWICE, 40028 POLAND To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 7 sur 8
SOUTH AFRICA - 300 ACACIA ROAD, DARRENWOOD, IBM HOUSE, STONEMILL OFFICE PARK, CRESTA 2195 US - BOULDER BOULDER, CO 80301 US - COLUMBIA, MO 2810 LEMONE INDUSTRIAL BLVD COLUMBIA, MO 65201 US - DUBUQUE 700 LOCUST STREET DUBUQUE, IA 52001 US - POUGHKEEPSIE 2455 SOUTH ROAD, POUGHKEEPSIE, NY 12601 US - RESEARCH TRIANGLE PARK 3039 CORNWALLIS DRIVE, RESEARCH TRIANGLE PARK, NC 27709 To check this certificate validity please call: +33 (0) 4 78 66 82 80 Page 8 sur 8