AUSTRALIAN CENTRE FOR CAREER EDUCATION Proudly hosted by ACCOMMODATING A CAREER FOR THE FUTURE CEAV 2016 Conference Thursday 10 November, 2016 Level 3/399 Lonsdale Street Melbourne Followed by lunch served at Hotel Sofitel on Collins, No35 Restaurant LIMITED PLACES BOOK EARLY! BOOK ONLINE www.ceav.vic.edu.au WHO SHOULD ATTEND? Career practitioners, teachers in Economics and Business Home Economics VET Hospitality Science Mathematics Information Technology VET and VCAL Coordinators One&Only Hayman Island, Great Barrier Reef, a Mulpha owned property. A unique partnership between MULPHA
ACCOMMODATING A CAREER FOR THE FUTURE Hospitality and Tourism is one of the fastest growing industries in Australia. Tourism contributes around $40 billion to the Australian economy annually. Forecasts indicate tourist numbers in the Asia Pacific region will grow to 535 million by 2030*. The exponential growth in tourism numbers underpins new investment and growth in the hotel industry. In Victoria alone, 27 five star hotel developments are scheduled over the next five years. Demand for qualified employees will continue to grow with one in every ten jobs being created in the sector. The Australian Bureau of Statistics (ABS) outlines in the Tourism Research Australia report that the growth in tourism employment will result in a move towards highly qualified professionals. Leading hotels and tourism operators are recruiting and supporting skilled and degree-qualified employees to meet the growing demand and to plan for future management opportunities. The industry offers many opportunities for a long term career: Role diversity from Apprentice to General Manager Global career Lifelong transferable skills The Hotel School, Australia s leading university hotel school, is a unique partnership between Southern Cross University, an Australian public university, and Mulpha Australia, a major investor in the hotel industry. The Hotel School delivers: Bachelor of Business in Hotel Management Graduate Certificate in International Tourism and Hotel Management Graduate Diploma in International Tourism and Hotel Management Master of International Tourism and Hotel Management Unlimited opportunities for career growth and advancement Leadership and management programs DID YOU KNOW 1 in every 10 jobs created in Australia are in Hospitality and Tourism Industry needs 123,000 more workers by 2020 Tourism Accommodation Australia (TAA) said the report identified that there would be a need for 60,000 skilled positions. (*Australian Tourism Labour Force Report: 2015-2020)
ACCOMMODATING A CAREER FOR THE FUTURE CEAV 2016 Conference Program Thursday 10 November, 2016 BOOK ONLINE www.ceav.vic.edu.au TIME 8.30am 9.30am 9.35am 9.45am 9.50am 9.55am 10.00am 10.10am 10.15am 10.50am 10.50am 11.00am 11.00am 11.20am 11.30am 12.00pm 12.05pm 12.35pm 12.40pm 1.10pm 1.10pm 1.20pm 1.30pm - 3.00pm 3.00pm 3.30pm 3.45pm ACTIVITY Registration Opens Tea served on campus Espresso coffee prepared by A25 Welcome The Hotel School Sue Bakir General Manager The Hotel School Australian Centre for Career Education Address Bernadette Gigliotti CEO Keynote address Presenter: Karin Sheppard Chief Operating Officer, InterContinental Hotel Group Australasia & Japan Topic: Accommodating a Career for the Future Hotels as big business Hotel growth globally (and the drivers of this growth) Global careers Diversity of management career opportunities IHG talent development Importance of higher education as a bed for career success Meet the Industry Leaders Panel Greg Moore, General Manager, Crown Promenade and Chairman TAA (Vic) George Varughese, General Manager, Melbourne Marriott and Vice Chairman TAA (Vic) Erik Stuebe, General Manager, InterContinental Melbourne Scott Williams, General Manager, One&Only Hayman Island Resort QLD Rochelle Choyna, Regional Talent and Culture Manager VIC/TAS/SA, AccorHotels Lyndsey Jack, Director of Human Resources, Grand Hyatt Moderator: Dr Alana Harris Academic Manager, The Hotel School Melbourne Q&A MORNING TEA Workshop Rotations 1. Tourism and Hospitality Uncovered The expansion of the industry has seen growth in traditional sectors along with new sub sectors - medical tourism and industrial hospitality. Take a closer look into how hospitality has changed and evolved in Australia and the labour market trends impacting on future career choices. Facilitator Natasha Hobbs Lecturer, The Hotel School Melbourne 2. Career Progression in Hotel Management (an insider s view) An insider s view of the recruitment and progression strategy of a large international hotel chain. Facilitated by the regional director of Talent and Culture for AccorHotels, you will be offered an in depth look of Accor Hotels L&D programs, progression pathways, training programs and succession strategies. Facilitator Rochelle Choyna Regional Talent and Culture Manager AccorHotels 3. Careers of 2020 and beyond This interactive workshop will explore the alignment between the students of today and the labour force of the future. Facilitator Dr Alana Harris Academic Manager, The Hotel School Melbourne Move to lunch venue Hotel Sofitel Melbourne on Collins 25 Collins Street, 3000 Melbourne, Australia Lunch to be served at No35 Restaurant Level 35 Hotel Sofitel Mingle with The Hotel School Melbourne students, alumni and lecturers Guest speaker: Clive Scott General Manager, Sofitel Melbourne on Collins Networking Alumni and Industry Contacts Plenary and Closure
KEYNOTE SPEAKER The following info-graphics are supplied by Tourism Research Australia. They clearly outline the tourism industry s growth forecast in the context of economic benefits to Australia and the employment demands required to ensure their achievement. TOURISM S VALUE TO AUSTRALIA, 2014 15 Karin Sheppard Chief Operating Officer InterContinental Hotel Group Australasia & Japan Karin Sheppard is IHG s Chief Operating Officer for Australasia & Japan region. A member of the Asia, Middle East & Africa (AMEA) Regional Operating Committee, Karin oversees the operations and performance of close to 70 hotels in Australia, New Zealand, Papua New Guinea and Japan across brands including the luxury InterContinental Hotels & Resorts; business and meetings focused Crowne Plaza and the midscale Holiday Inn and Holiday Inn Express brands the latter of which launched in the region in April 2016 in Sydney s Macquarie Park business precinct. She is also responsible for the regional operations teams based in Sydney and Tokyo. Karin has over 20 years of international experience in commercial functions across a variety of industries, including Technology, Telecommunications and Hospitality. Karin holds a Masters Degree in International Business Administration with Modern Languages, from Aarhus School of Business, Denmark. TOURISM S DIRECT VALUE TO AUSTRALIA S ECONOMY TOTAL CONTRIBUTION TO AUSTRALIA S ECONOMY * Percentage increase on previous year 2020 TOURISM INDUSTRY POTENTIAL DECEMBER 2015 The Tourism 2020 Potential (the potential) is part of the Australian Government s tourism strategy, Tourism 2020. The Potential outlines overnight visitor expenditure targets of between $115 billion and $140 billion by 2020. Note: All percentage changes are as compared to the same period 12 months prior. All demand estimates relate to visitors aged 15 years and older. TRA.GOV.AU
MEET THE INDUSTRY LEADERS PANEL Greg Moore General Manager Crown Promenade Melbourne Chairman TAA (VIC) Greg Moore has spent over 35 years working in the hospitality industry in various areas of operations and management. Greg worked for 12 of these years lecturing in Hotel Management within the Victorian TAFE system. During this time he was extensively involved in industry liaison and consulting, and delivered consulting services across Australia and internationally. In 1994 Greg was invited to join the new Crown Casino in Victoria as a consultant with the pre-opening team. His responsibilities included establishing the training structure for 2,500 staff, with a focus on new and innovative levels of service. Greg was a Board Member at Destination Melbourne for 5 years and served as Chair of both the Finance and Strategy Sub Committees. He has been the Chairman of Tourism Accommodation Australia for the last two years. George Varughese General Manager Melbourne Marriott Hotel Vice Chairman TAA (VIC) George Varughese is currently the General Manager of the Melbourne Marriott Hotel since late 2009. George has 25+ years of international experience in hotel operations in Austria, Germany, China, Malaysia, USA and Australia. Prior to joining the Melbourne Marriott Hotel, George was General Manager of the Courtyard Surfers Paradise, Renaissance Hotel in Melaka, Malaysia and Renaissance Hotel in Tianjin, China. He is a graduate of the Hotel Management School in Bad Hofgastein, Austria and has an MBA (Exec) from the RMIT University in Melbourne. George is on the board of Destination Melbourne and Vice Chairman of TAA Victoria (Tourism Accommodation Australia). Lyndsey Jack Director of Human Resources Grand Hyatt Melbourne Lyndsey Jack is an experienced Human Resources professional with over 10 years in the industry. Lyndsey currently oversees the Human Resources function as the Director of Human Resources at Grand Hyatt Melbourne. Upon completion of a Bachelor of Business (Tourism) degree at the University of the Sunshine Coast, Lyndsey joined the team at Hyatt Regency Coolum, the region s largest private employer. Lyndsey is currently a Member of the VTIC (Victoria Tourism Industry Council) Policy Committee for Hospitality Services and regularly attends industry events, primarily educational institutions, having presented to students at Victoria University as well as William Angliss. Achievements include team recognition as a 2016 finalist in the national HR Awards for Best Graduate Development Program and winner of the 2015 Vic State TAA (Tourism Accommodation Australia) awards for Excellence in Training. Scott Williams General Manager One&Only Hayman Island Scott joins One&Only with over a decade of leadership experience at InterContinental Hotels Group, managing hotels and resorts in Australia, Fiji and China. Scottdeveloped programmes and initiatives and establishment the SanaSana Village Hospitality Academy in Fiji. In addition, he introduced a partnership between the resort and the local university, providing Fiji s first programme to support university graduates with work placements as interns and apprenticeships. Rochelle Choyna Regional Talent and Culture Manager, Accor Hotels Rochelle Choyna has worked extensively in the hospitality, events and tourism industry for over 25 years and has significant work experience in the fields of Human Resources and Food and Beverage Operations. Currently the Regional Talent and Culture Manager for Accor Hotels, Rochelle supports over 3000 employees across 22 in Victoria, Tasmania and South Australia. Previous roles include the Director of Human Resources at the Melbourne Convention and Exhibition Centre and senior Executive Human Resources and Food and Beverage roles with Starwood Hotels and Resorts. Rochelle specialises in the areas of culture transformation, leadership development and employee engagement Erik Stuebe General Manager InterContinental Melbourne the Rialto Erik Stuebe is the General Manager of InterContinental Melbourne the Rialto. Prior to moving to Melbourne, he was based at InterContinental Fiji Golf Resort and Spa where he operated the South Pacific area for IHG. Trained in Europe, he has worked in all types of hotels in numerous countries and remains passionate about providing great guest experiences. BOOK ONLINE www.ceav.vic.edu.au
COST The CEAV is pleased to advise that The Hotel School is the key sponsor for this event. Teachers from member schools have access to the discounted rate. Book online at www.ceav.vic.edu.au. Take the Events link to the registration page. 1 DAY CONFERENCE $108.90 (includes $9.90 GST) ABOUT THE VENUE The Accommodating a Career for the Future conference is being held at The Hotel School, Level 3, 399 Lonsdale Street, Melbourne. Espresso coffee, morning tea and lunch included in the registration price. HOW TO GET THERE The Hotel School Melbourne is located on Lonsdale Street between Elizabeth Street and Queen Street, right next door to Hardware Lane. It is a short 5 minute walk from Melbourne Central and Flagstaff stations and is easily accessible from Flinders Street and Southern Cross stations. PARKING There are a number of public car parks on Lonsdale Street and Queen Street who offer early bird rates, the closest being Care Park on Lonsdale Street (http://www.carepark.com.au/find-a-care-park/cobb-co/) for $16 per day. There is also a Wilsons car park around the corner located at 200 Queen Street Melbourne VIC 3000 (https://www.wilsonparking.com.au/park/3209_200-queen-st-car-park_200-queen-street-melbourne) CICA AND APST STANDARDS The Conference has been mapped to the CICA Professional Standards and The Australian Professional Standards for Teachers. The Conference provides 7 hours of CPD in the following Standards. CEAV members will receive 6 hours of Continuing Professional Development in the following CICA and APST Standards: 6.3.2 Labour Market 6.3.2a Labour market information 6.3.2b Labour market preparation 6.3.6 Information and Resource Management 6.3.6c Identify the major organisations, resources and community-based services for career development 6.3.7 Professional Practice 6.3.7e Establish and maintain collaborative work relationships. APST PROFESSIONAL ENGAGEMENT 7. Teachers reflect on, evaluate and improve their professional knowledge and practice. 8. Teachers are active members of their profession. PROFESSIONAL LEARNING OUTCOMES At the completion of this activity, participants will: identify the labour market trends in The Hotel industry Demonstrate an understanding of the labour market knowledge for vocational counselling in Hospitality, Hotel Management and Business Identify suitable resources including web based resources for classroom delivery Build links with industry experts to assist students in their career planning. BOOK ONLINE TODAY www.ceav.vic.edu.au LIMITED PLACES BOOK EARLY! AUSTRALIAN CENTRE FOR CAREER EDUCATION Career Education Association of Victoria ABN 80 549 485 560 NFP A0013239A ONLINE: hotelschool.scu.edu.au EMAIL: hotelschool@scu.edu.au Unit 3 / 192 B Burwood Road, Hawthorn, Vic 3122 Telephone: (03) 9810 6400 Fax: (03) 9815 2490 ceav.vic.edu.au Sydney Campus 60 Phillip Street Sydney NSW 2000, Australia P +61 2 8249 3200 Melbourne Campus Level 3, 399 Lonsdale Street Melbourne VIC 3000, Australia P +61 3 9601 3400 HOTELSCHOOL.SCU.EDU.AU Southern Cross University CRICOS Provider 01241G A unique partnership between MULPHA 2016 Mulpha Hotel Pty Ltd (ACN 070 662 627) and Southern Cross University (collectively the Partners) All rights reserved. THE HOTEL SCHOOL (and variations including but not limited to THE HOTEL SCHOOL SYDNEY, THE HOTEL SCHOOL MELBOURNE and THE HOTEL SCHOOL GOLD COAST) (Trade Marks) are Trade Marks of Mulpha Hotel Pty Ltd (ACN 070 662 627) and Southern Cross University jointly.