media KIT
TABLE OF contents Feel the Hamptonality 3 Brand Facts 4-5 Services & Amenities 6-9 Development 10 Awards 11-13 Brand Leader Bios 14-19 Media Resources 20
HAMPTON BY HILTON Hampton by HiltonTM has always put the guest at the forefront of everything it does, breeding a culture of unparalleled service. In fact, the brand s unmatched personality and approach to hospitality is so unique that it has its own name, Hamptonality. Defined by a culture of friendly, authentic, caring and thoughtful service, Hampton by Hilton strives to create unforgettable moments for every guest. It can be seen in the smile of Team Members or heard in the tone of a good morning! Hamptonality is behind the great service guests receive. It drives Team Members to serve with excellence and ease, and the brand loves to share it with the world with more than 2,410 hotels open and hundreds in the pipeline globally. HAMPTON BY HILTON MEDIA KIT TM 3
BRAND facts Hampton by Hilton is an upper, midscale leader in the lodging segment and one of 15 brands in the Hilton portfolio, a leading global hospitality company. Each Hampton by Hilton hotel offers warm surroundings and a friendly service culture backed by the 100% Hampton Guarantee. Guests also experience many value-added amenities such as Hampton s free, hot breakfast featuring delicious waffles or On the Run Breakfast Bags for grab-and-go convenience. And, complimentary WiFi is available throughout the property. Consistent and quality accommodations, in-room amenities with the latest technology and impeccable service, combined with convenient locations and competitive rates, have solidified Hampton by Hilton as a leader in its segment and a well-recognized hotel brand. Canada Netherlands Russia United Kingdom Belgium Germany Poland Belarus Hawaii United States Ireland France coming soon Italy Romania Turkey Kazakhstan China Mexico Dominican Republic Puerto Rico UAE India Costa Rica Panama Ecuador Colombia Bolivia Uruguay Chile coming soon HAMPTON BY HILTON TM MEDIA KIT 4
Properties by Location There are more than 2,410 hotels open in 25 countries with hundreds more in the pipeline making Hampton by Hilton a global brand that seeks to meet the needs of its guests no matter where they travel. Hampton by Hilton offers guests consistent service from location to location and convenient access to its properties. CANADA 56 Hotels 6,205 Rooms USA 2,179 Hotels 214,319 Rooms LATIN AMERICA 47 Hotels 6,071 Rooms EUROPE, MIDDLE EAST & AFRICA (EMEA) 78 Hotels 12,439 Rooms ASIA PACIFIC 50 Hotels 7,879 Rooms *As of September 30, 2018 (Hilton s 2018 Third Quarter Earnings Report) Locations & Customers The hotel brand can be found in a multitude of locations, like urban-chic areas surrounded by shopping, nearby popular tourist attractions and high-end restaurants or in the middle of business districts. A large percentage of hotels are in tertiary and suburban markets, but they can also be found near beach destinations and resort communities. As the brand grows, so does its development in downtown locations and revitalized historic districts. Hampton by Hilton serves an even mix of business and leisure travelers. Reservations To make a reservation at any location, travelers may visit hampton.com or call 1-800-HAMPTON. For International travel, call: +1 08705909090 (UK) or +1 00800444458667(Outside UK) About Hilton Honors Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton s 15 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can t be found anywhere else and free standard WiFi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using a Digital Key. This program is free to join, and travelers may enroll online by visiting www.hiltonhonors.com. Connect with Hilton Honors at newsroom.hilton.com/hiltonhonors. Digital Check-In With Hilton s award-winning digital checkin with room selection tool, Hilton Honors members can log into their accounts and choose their exact room from a digital floor plan prior to arrival. HAMPTON BY HILTON TM MEDIA KIT 5
SERVICES & AMENITIES 100% Hampton Guarantee Making you happy makes us happy. So, if we can make your stay better, talk to any member of our team, and we ll make sure you re 100% happy. GUARANTEED. TM Perfect Mix Lobby This area is an open-concept design to offer guests a comfortable space where they can mingle and relax any time of the day. Key features are an expansive community table, traditional and soft seating, accent and pendant lighting, a 24-hour beverage area and focal wall to feature local elements. The Perfect Mix Lobby is a vibrant, dynamic atmosphere where guests can come together. Fitness Center This is Hampton by Hilton s version of a fitness center offering guests high-quality strength training, core and cardio equipment, including treadmills, elliptical fitness training and recumbent cycles. These fitness centers designed specifically for Hampton by Hilton provide essential amenities that help guests stay healthy and fit. Hampton by Hilton Business Center At Hampton by Hilton, all guests have access to the business center with computers, copiers, printers, fax machines and other amenities such as remote printing capabilities. With 24-hour availability, it offers easy and flexible access for guests to use the center as they need it. Hampton by Hilton TREATS Newer Hampton by Hilton properties feature TREATS, a walk-up or walk-in shop filled with snacks, toiletries, local merchandise and drinks, including water, soda, single-serve beer and wine, for purchase. It will be located conveniently in the Perfect Mix Lobby of each hotel. HAMPTON BY HILTON TM MEDIA KIT 6
Hotel Services & Amenities Available at Hampton by Hilton Properties in the Americas. In-Room Services and Amenities: 32-43 HDTV high-definition television available in all guest rooms, offering an expanded channel line-up Free in-room movie channels Free high-speed internet access in all guest rooms Multiple power units to charge multiple electronic devices simultaneously Curved shower rod and curtain over bathtub, or large walk-in shower Night-light in bathroom Tea kettle or coffee maker, iron and ironing board Accessible rooms available at request Guest Services: 100% Hampton Guarantee Free, hot breakfast including fresh baked waffles* and hearty oatmeal*, both with toppings, served daily Hampton by Hilton s On the Run breakfast bags packed with water, an apple, a multi-grain bar and an artisan breakfast bread loaf available every weekday morning* Perfect Mix Lobby featuring a 24-hour beverage service Self-service business center with access to remote printing in some locations Indoor or outdoor swimming pools at most locations Fitness Center offering quality strength training and cardio equipment at most locations TREATS* on-site shop with access to light snacks or other essential items 24/7 No additional charge for children under 18 years old staying with a parent *Available in all U.S. and Canada hotels and some Latin America hotels. HAMPTON BY HILTON TM MEDIA KIT 7
Hotel Services & Amenities Available at Hampton by Hilton Properties in Europe, the Middle East and Africa. What to Expect at Hampton by Hilton: WELCOME: Guests enter into culturally-rich hotels with an experience that celebrates travel. Guests arrive to friendly and accommodating hotel staff. WORK: The hotel offers guests an area dedicated to work, secluded and available any time of the day, to conduct informal meetings, access computers, surf the internet or print needed documents. LIVING: Guests are invited to socialize and reenergize with regionally-inspired food options, 24/7 beverage and food offerings and convenient access to sundry items. GATHER: Hampton by Hilton designed its communal spaces with an open concept that allows its guests to gather in an atmosphere without walls and separation. Guests enjoy being able to move freely in the flexible atmosphere, separated only by its vibrant colors and quality furnishings. In-Room Services and Amenities: HDTV high-definition television available in all guest rooms, offering an expanded channel line-up Complimentary wireless internet access in all guest rooms Convenient and spacious work desk with comfortable task chair Accessible and convenient electrical outlets throughout the room Large walk-in shower with fixed glass screen (in some locations) bathtub with curved shower rod Tea kettle or coffee maker, iron and ironing board Wheelchair-accessible rooms Guest Services: 100% Hampton Guarantee Free, hot breakfast Complimentary wireless high-speed internet access in the lobby Bar and lounge, offering a beverage or quick meal 24/7 area for convenient access to a light snack or other essential items On-site Fitness Center No additional charge for children under 18 years old staying with a parent HAMPTON BY HILTON TM MEDIA KIT 8
Hotel Services & Amenities Available at Hampton by Hilton Properties in Asia Pacific. What to Expect at Hampton by Hilton: WELCOME: Guests enter into culturally-rich hotels with an experience that celebrates travel. Guests arrive to friendly and accommodating hotel staff and a wall of photographs capturing travel experiences from around the world. WORK: The hotel offers guests an area dedicated to work, secluded and available any time of the day, to conduct informal meetings, access computers, surf the internet or print needed documents. LIVING: Guests are invited to socialize and reenergize with regionally-inspired food options, 24/7 beverage and food offerings and convenient access to sundry items. GATHER: Hampton by Hilton designed its communal spaces with an open concept that allows its guests to gather in an atmosphere without walls and separation. Guests enjoy being able to move freely in the flexible atmosphere, separated only by its vibrant colors and quality furnishings by its vibrant colors and quality furnishings. In-Room Services and Amenities: 32-42 HDTV high-definition television available in all guest rooms, offering an expanded channel line-up Complimentary wireless internet access in all guest rooms Convenient and spacious work desk with comfortable task chair Accessible and convenient electrical outlets throughout the room Large walk-in shower with fixed glass screen (not in some locations) bathtub with curved shower rod Tea kettle or coffee maker, iron and ironing board Wheelchair-accessible rooms Guest Services: 100% Hampton Guarantee Free, hot breakfast Complimentary wireless high-speed internet access in the lobby Bar and lounge, offering a beverage or quick meal 24/7 area for convenient access to a light snack or other essential items Access to Fitness Center facilities, at most locations No additional charge for children under 18 years old staying with a parent HAMPTON BY HILTON TM MEDIA KIT 9
DEVELOPMENT At Hampton by Hilton, guests count on the brand s team members to provide friendly hospitality, consistent quality and value-added amenities. This expectation comes from the standard the brand has set for each hotel. The brand understands that developers expect the same quality offering, and Hampton by Hilton delivers with a strong, proven brand that is backed by the operational and marketing resources of Hilton Worldwide. These resources provide support in areas such as sales and marketing, global brand services, hotel operational technology and include hotels in the wellknown guest-loyalty program Hilton Honors. Hampton by Hilton is stronger than ever since first opening its doors in 1984. The brand has experienced steady growth and sustained success, even during years where there was little or no growth industry-wide. This includes expansion into all 50 states, along with numerous hotels in the pipeline in China, a high demand development area. To learn more about franchising opportunities, visit www.hilton.com/en/corporate/development/. Entrepreneur magazine ranks Hampton by Hilton No. 1 in the Hotels & Motels category on its annual Franchise 500 list, and No. 29 overall, making it the only hotel chain in the Top 30. This ranking, among other awards and accolades, underscores the brand s vitality, value and quality of the Hampton by Hilton product, as well as the level of continued trust that owners and franchise partners have placed in the brand. Hampton by Hilton continually listens to its guests, team members and franchise partners to stay on top of industry trends and explore features that will drive sustainable, competitive advantages. With a commitment to strategic growth, quality and friendly, authentic, caring and thoughtful service, Hampton by Hilton strives to stand on its track record of success as the first choice for guests and developers alike, now and in the future. HAMPTON BY HILTON TM MEDIA KIT 10
AWARDS 2018 Hampton by Hilton received two Hermes Awards for its Real Travel campaign: Platinum: Social Media Content Campaign Platinum: Public Relations Social Marketing Campaign Hampton by Hilton received four HSMAI Adrian Awards for its Real Travel campaign: Silver: Advertising, Advertising Single Entry - Television Consumer Bronze: Digital Marketing, Digital Campaign - Integrated Marketing Campaign for Consumer Silver: Digital Marketing, Digital Single Items - Social Media/Social Networking Silver: Digital Marketing, Digital Campaign - New Opening/Launch Hampton by Hilton is ranked #1 in the Hotels & Motels category of Entrepreneur magazine s annual Franchise 500 list for the ninth year in a row. (The brand ranks #29 on full Franchise 500 list.) 2017 Ranked #2 in Best Upper Midprice Category-Business Travel News U.S. Hotel Chain Survey Hampton by Hilton wins PR News Platinum Award for PR Team of the Year Hampton by Hilton receives PRSA s Silver Anvil Award of Excellence in the Multicultural Public Relations, Business category for First Comes Like, then Comes Love: Hampton by Hilton Taps into Hispanic Buying Power campaign Harris Poll EquiTrend Study acknowledge Hampton as the heathiest hotel brand in the midscale category Hampton by Hilton recognized with the highest ranking in the Upper Midscale category by the American Customer Satisfaction Index Hampton by Hilton received highest ranking as the mid-market hotel brand of the year by Harris Poll EquiTrend Hampton by Hilton ranked Platinum in MONEY magazine s Best Hotels in the World list for mid-range hotel chain category 2016 Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Hampton by Hilton ranked #1 in the Customer Experience Survey in a 2016 Forrester Research, Inc. Survey Hampton by Hilton is named a co-winner in the Marketing Communications category of the 2016 PR Platinum Awards for the Seekender public relations program Hampton by Hilton awarded VOX Award by Memphis chapter of PRSA (Public Relations Society of America) for the Seekender public relations program Hampton by Hilton received three MarCom Awards: Platinum Public Relations Program Hampton by Hilton Uses Star Power to Stir Seekenders to Seize Summer Weekends Gold Integrated Marketing First Comes Like, then Comes Love... Hampton by Hilton Taps into Hispanic Buying Power HAMPTON BY HILTON TM MEDIA KIT 11
Honorable Mention Traditional and Social Media Campaign First Comes Like, then Comes Love...Hampton by Hilton Taps into Hispanic Buying Power Hampton by Hilton s Seekender program won PRSA Sunshine District Radiance Awards in marketing consumer products and social media categories Hampton by Hilton was awarded PRSA s 2016 Silver Anvil Award of Excellence for the Seekender public relations program Entrepreneur magazine ranks Hampton by Hilton No.2 on its annual Franchise 500 list, making it the only hotel chain in the Top 10 Hampton by Hilton is named 2016 Harris Poll Equitrend Mid-Market Hotel Brand of the Year Hampton by Hilton receives a SABRE Award, recognizing campaigns that demonstrate the highest levels of strategic planning, creativity and business results Gold l Product Media Relations (Consumer Media) l Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The Seekender Hampton by Hilton receives six HSMAI Adrian Awards: Gold Marketing Program, Consumer Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The Seekender Gold Feature Placement Print - Trade Publication Hampton Entrepreneur Gold Repositioning Hampton We Go Together Silver Social Media Campaign Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The Seekender Silver Social Media Campaign 2015 Hampton Framing Memories Bronze TV-Consumer Hampton We Go Together Hampton by Hilton is recognized with four Platinum Marcom Awards and two Gold awards. The platinum awards were given for the Seekender public relations program and the Hampton We Go Together marketing campaign Hampton by Hilton is named 2015 Harris Poll Equitrend Mid-Market Hotel Brand of the Year For the fourth consecutive year, Hampton by Hilton was named the #1 franchise on Entrepreneur Magazine s annual Franchise 500 list, known as the world s first, best, and most comprehensive franchise ranking Hampton by Hilton was recognized with a Women s Choice Award for Best Midscale Hotel for Overall Service, Romantic Getaways and Family Travel 2014 Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards One Gold and Three Bronze awards for Public Relations Harris Poll EquiTrend Study Ranked #1 Mid-Market Hotel BDRC Hotel Guest Survey Most Improved Brand in the U.S.A Magellan Awards 5 gold and silver awards for entries in marketing and public relations HOTELS Social Hotel Awards Ranked #1 in Best Integrated Digital Campaign HAMPTON BY HILTON TM MEDIA KIT 12
2013 Entrepreneur magazine s annual Franchise 500 #1 Franchise (Third Year) Women s Choice Award Best Midscale Hotel for Best Overall Service, Romantic Getaways and Family Travel Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards 12 gold, silver and bronze awards for entries in traditional and digital marketing and public relations Communitas Awards Leadership in Organization s Community Service Award for Hands-On Hamptonality 2012 J.D. Power and Associates 2012 Customer Service Champion Award Entrepreneur magazine s Global Franchise Ranking #1 Global Franchise Entrepreneur magazine s annual Franchise 500 #1 Franchise (Second Year) Lodging Hospitality Magazine s Top Brands list Largest Hotel Brand in the U.S. Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Travel Weekly Silver Magellan Award Winner Best Mid-Scale Lobby Design Which magazine Hampton named among top three U.K. hotel brands Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards three Gold, three Silver and two Bronze, for entries in advertising, online marketing, public relations and internal communications Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel 2011 Entrepreneur magazine s annual Franchise 500 #1 Franchise Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards Platinum Award for In-Flight and On- Property Advertising; additionally, two Gold, one Silver and one Bronze, for entries in advertising and public relations 2010 Entrepreneur magazine s annual Franchise 500 ranked fourth overall Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Hotel & Motel Management s Limited- Service Hotel Chain Survey #1 Hotel Chain Forrester Research, Inc., Customer Experience Survey third among 133 firms, 14 industries Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards one Gold, one Silver and one Bronze Customers Award for Most Family- Friendly Hotel from HolidayExtras.com Hampton Liverpool/John Lennon Airport, United Kingdom Communitas Awards Leadership in Organization s Community Service Award 2009 Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain International Organization of Women Pilots, The Ninety-Nines, Inc. George Palmer Putnam Award, in appreciation of Hampton s Save-A-Landmark program helping to restore the Amelia Earhart Birthplace Museum HAMPTON BY HILTON TM MEDIA KIT 13
BRAND LEADER bios Bill Duncan serves as the global head of the All Suites and Focused Service Categories, meaning he oversees Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton (All Suites) along with Hampton by Hilton, Hilton Garden Inn and Tru by Hilton (Focused Service). In addition, Duncan oversees the Enterprise Owner Relations team, which provides an aligned global owner relations strategy, and drives owner portfolio and hotel-level performance by coordinating owner support communications, events, and recognition. Bill Duncan Global Head, Focused Service and All Suites Brands Hilton In his role, Duncan leads the integration of core management functions, and development of long-term shared operational, performance and growth strategies for the All Suites and Focused Service Categories. Collectively, the All Suites brands have a global footprint of more than 950 properties (one of the largest portfolios of all suites inventory in the world) while the Focused Services brands boast more than 3,200 properties worldwide. Together, the All Suites and Focused Service categories represent the largest division of Hilton with a combined total of over 4,150 open hotels and a global pipeline of more than 1,800 properties. Duncan is a hospitality industry veteran with more than 25 years devoted to all suites hotels. He began his career at Embassy Suites, where he spent more than a decade serving in various management, hotel performance support and sales roles. Prior to his current position, Duncan served as Global Head of All Suites Brands and Global Head of Homewood Suites and Home2 Suites, the extended-stay hotel portfolio for Hilton. During his tenure, Duncan established Homewood Suites as the leader in the upscale extended-stay segment, growing it into a global brand with a footprint of more than 400 hotels, and upholding the brand s award-winning customer satisfaction culture including leading the brand to six consecutive Top Extended Stay Hotel honors from J.D. Power & Associates. He is also responsible for the introduction of Home2 Suites, which has been one of the fastest growing brands in Hilton s history. Home2 Suites celebrated the 200th hotel opening in 2017, just six years after the brand s debut. Deeply engaged in both professional and civic organizations, Duncan has been recognized for several industry and community awards throughout his distinguished 30-year career, including the Hospitality Sales & Marketing Association s Top 25 Extraordinary Minds in Sales & Marketing, and the Memphis Corporate Volunteer Council Executive Leadership Award. Duncan is involved with a variety of Memphis charities, and has served on numerous boards, including the National Coalition for the Homeless and Catholic Charities. In addition, Duncan is also the Executive Sponsor of Hilton s Memphis Community Outreach Program, for which he leads the strategic deployment of social responsibility programs. HAMPTON BY HILTON TM MEDIA KIT 14
As Global Head of Hampton by Hilton, Shruti Gandhi Buckley is responsible for the overall performance of the brand, including determining brand strategy, driving innovation and revenue, increasing market share, enhancing and evolving the guest experience and serving as a brand liaison with owners and developers. Gandhi Buckley is a seasoned brand management and marketing leader with over 20 years of experience in the areas of global business management, brand strategy and analysis, and consumer marketing and public relations across a variety of industries including food, luxury cosmetics, toys, outdoor gear, and most recently, hospitality. Shruti Gandhi Buckley Senior Vice President, Global Head Hampton by Hilton Prior to joining Hilton, Gandhi Buckley was the global brand leader for Fairfield and Protea Hotels brands with Marriott International. Prior to her time with Marriott International, Gandhi Buckley held marketing and brand management positions with leading organizations including Nestle, Unilever, Estee Lauder, Chanel Inc., and National Geographic. Gandhi Buckley has lived and worked in Europe and Asia, providing her with a solid understanding of the global market place and regional branding and marketing nuances. Gandhi Buckley earned her B.S. in Business Administration from the University of California at Berkeley. She enjoys traveling to exotic destinations, hiking, skiing, photography and cooking. HAMPTON BY HILTON TM MEDIA KIT 15
Christian Kuhn currently leads the global brand positioning and overall marketing strategy for Hampton by Hilton, Hilton Garden Inn by Hilton, and Tru by Hilton. Most recently, Kuhn lead the global positioning and overall marketing strategy for Hilton s All Suites brands, Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. Kuhn and his team introduced Hilton s first joint-brand consumer marketing campaign, BRING IT, creating a new travel category for consumers: all-suites hotels. With a simple yet powerful message Suites for All! the integrated program creatively underscores the tangible and psychological benefits of space while championing the convenience, comfort and value-added benefits shared by the three Hilton brands. Christian Kuhn Vice President of Marketing, Focused Service Brands Hilton Kuhn is also responsible for directing the development of the brands long-range growth plan; focused on driving revenue, improving market share and building brand loyalty for more than 3,000+ hotels across the Focus Service Brands. Previously, Kuhn served as the vice president of marketing for Homewood Suites and Home2 Suites, introducing the Stay in the Groove, Fresh, New Way, Home for Our Nation s Military, Travel MANager, and Home Cooked Meals campaigns and programs. He has also served as the director of marketing for Embassy Suites. Before joining Hilton, Kuhn spent more than 20 years at America Online (AOL) and the American Association of Retired Persons (AARP). Kuhn s work has earned various top industry accolades including Hermes Creative Awards, PRSA Bronze Anvil Awards, HSMAI Adrian Awards, MarCom Awards, PR News PR Platinum Awards and Travel Weekly Magellan Awards. Personally, he has been recognized by HSMAI as one of the Top 25 Minds in Sales and Marketing. Based in McLean, Virginia, Kuhn graduated from Pennsylvania State University with a Bachelor of Science in Business and Health Policy. He and his wife Laura enjoy traveling with their two children, taking care of their two rescue dogs and whenever possible trying to find time to play golf. HAMPTON BY HILTON TM MEDIA KIT 16
Tal Shefer oversees the brand management for Hilton s Focused Service and Suites brands, Hampton by Hilton, Hilton Garden Inn and Embassy Suites by Hilton across Europe, Middle East and Africa (EMEA) as Vice President Regional Head. Shefer manages the development of the two brands across the region in a bid to build further brand awareness and expand the focused service offerings. Tal Shefer Vice President - Regional Head, Focused Service Brands Europe, Middle East and Africa (EMEA) Hilton He joined the company in 2001 as part of the ELEVATOR fast track general manager program and has held various positions at Hilton London Metropole, Athene Palace Hilton Bucharest and served as operations manager at the Hilton London Olympia and director of operations at the Hilton London Kensington. In 2007, Shefer assumed the role of general manager at the Hilton Garden Inn Luton North - this was the first Hilton Garden Inn property to open in the United Kingdom and one of the first in Europe. Shefer joined the focused service team in 2010 as director - international brand performance support, a role which has supported the rapid growth of Hilton s focused service brands outside the Americas. There are now more than 150 focused service properties in EMEA and Shefer has played a key role in reaching this milestone. In 2013, Shefer assumed the role of senior director brand performance support EMEA - focused service brands. Since first joining the team in 2010, he has supported the opening of over 100 new hotels in strategic markets and implemented several strategic initiatives to drive revenue, loyalty and profits for Hilton s owners and operators. Shefer holds a Bachelor s degree (hons) in Hotel Business Management from Birmingham City University. HAMPTON BY HILTON TM MEDIA KIT 17
Sean Wooden was appointed Vice President of Brand Management, Asia Pacific at Hilton in October 2014. He is responsible for overseeing brand management and brand performance support across Hilton s portfolio of full and focused service brands, including Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy by Hilton, Curio - A Collection by Hilton, Hilton Garden Inn and Hampton by Hilton across Asia Pacific. In this role, Sean leads an international brand performance support team in growing relationships with owner and management company representatives to develop and implement successful and measurable programs aimed at driving revenue, loyalty, culture and quality control as the brands continue to expand rapidly in the region. Sean Woodsen Vice President, Brand Management Asia Pacific Hilton Sean started his career at Hilton as a head chef at Hilton Portsmouth in the United Kingdom in 1990. He subsequently held a number of senior management roles including director of business development at one of Hilton s large convention properties, several hotel general manager roles and was most recently senior director of Brand Performance Support for the Hilton Hotels & Resorts and DoubleTree by Hilton brand portfolios across Europe, Middle East and Africa. Sean holds a diploma in Catering and Hospitality from Highbury Tec Cosham Portsmouth and has undertaken extensive senior leadership development programs within Hilton. In his free time, Sean enjoys spending time with his family, fishing for carp, music, customizing Lambrettas, and playing football. Sean is English and is married to Justine who is from New Zealand and has two children, Daniel (28), Elena (6) and a grandson, Marley (2). HAMPTON BY HILTON TM MEDIA KIT 18
Craig Dezern is Vice President of Brand Communications at Hilton. In his role, Dezern leads global communications across Hilton s 15 industryleading brands as well as for the award-winning Hilton Honors loyalty program. One of his responsibilities is to focus on reaching consumer audiences around the world through brand storytelling and marketing communications, including the more than 160 million guests Hilton welcomes every year. Craig Dezern Vice President, Brand Communication Hilton Prior to joining Hilton, Dezern spent more than 20 years as a communications leader at the Walt Disney Company. Most recently, Dezern led a team of more than 100 professionals driving earned, owned, social and promotional media campaigns for Walt Disney Parks and Resorts, a family vacation business that spans three continents and includes six world-class vacation destinations and a top-rated family cruise line. Before joining Disney, Craig was an award-winning journalist for The Orlando Sentinel, earning national accolades for feature writing, environmental reporting and public service. A native of Louisville, Ky., Dezern earned his B.A. from Western Kentucky University, with a double major in journalism and English. In 1992, Craig was a journalism fellow at the Yale Law School, earning a Master of Studies in Law. Craig is the professional advisor for the University of Florida Bateman Competition, serves on the board of Historic St. Augustine and recently joined the WKU Department of Communications Advisory Council. HAMPTON BY HILTON TM MEDIA KIT 19
MEDIA resources For more information about Hampton by Hilton, please visit: Hampton by Hilton Newsroom Hampton by Hilton Press Releases Hampton by Hilton Milestones Property Gallery Media Inquiries Hilton Worldwide Press Releases You can also visit us on facebook.com/hampton, twitter.com/hampton, or instagram.com/hamptonbyhilton For all media inquiries, please contact: Rachel Kenon Director, Hampton by Hilton Brand Communications 703.883.5333 rachel.kenon@hilton.com Erin Pratt Hampton by Hilton Brand Communications erin.pratt@hilton.com Liza Mencarini Manager, Hampton by Hilton Brand Communications 571.355.6212 liza.mencarini@hilton.com HAMPTON BY HILTON TM MEDIA KIT 20