ATS OPERATIONAL SUPERVISION AND MANAGEMENT

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INTERNATIONAL CIVIL AVIATION ORGANISATION SEMINAR/WORKSHOP ON AIR TRAFFIC SERVICES SYSTEM CAPACITY (Nairobi, Kenya 8-10 June 2016) ATS OPERATIONAL SUPERVISION AND MANAGEMENT (Presented by ASECNA) Summary This working paper presents the ATS supervision and management principles in ASECNA. It focuses on how ASECNA determines the required ATC staff for running ATC positions. I. INTRODUCTION As far as ATS operational supervision is concerned, ASECNA set up policies to provide safe and efficient air navigation services throughout an airspace of 16 millions square kilometres. II. OPERATIONAL ATS MANAGEMENT With regard to staff assignment in ATC positions, ASECNA policy is based on empirical assessment of air traffic controllers workload. Such organization defines the typical ATC position and its capacity, the type of ATC centre (opening hours, number of ATC positions) and how the workload is assessed. ATC position Conventionally, it is a physical position that provides air traffic services. In addition to air traffic controllers on duty, the ATC position includes furniture, hard and software means devoted to ATC operations. In order to staff an ATC position, it has been taken into account the traffic flow as well as the minimum rest time necessary for controllers to resume their shift with the required performances An ATC position comprises two posts: - The Executive Controller post (EC) and - The Planner Controller (PL) post. 1

The choice of the working team takes into account the experience, expertise and age of the members of the team, in a manner to guaranty an almost balanced planning in terms of performance, cohesion and workload. During the ATCO on job training and the yearly refresher course, the simulations take into account the minimum workload hereunder and every ATCO faces a traffic corresponding to medium to overloaded level. Minimum workload Interpretation Recorded working time during one hour Above 80% Overload 41 min + 60% - 79% Heavy load 31 40 min 40% - 59% Medium load 21 30 min 20% - 39% Light load 11 20 min 0% - 19% Very light load 0 10 min Method of calculation of staffing This ATC workload assessment and aerodromes categorization have permitted to define the necessary ATC staff for each ATC centre as follows: EFN=NP*NAP*Ent[(364*NHJ)/(NSA*NHS)+1] EFN: Total ATC Necessary Staff NHJ: Daily opening Time expressed in hours NP: Number of ATC Position NSA: Yearly duty Time expressed in weeks NAP: Number of controllers per Position NHS: Weekly duty Time expressed in hours The application of this formula for example of Airport open H24 with only one ATS unit is : EFN= 1*2*Ent[(365*24)/(34*40)+1] = 14 ATCOs 2

Also, the implementation of data link communication, surveillance and flight plan processing means lead to take the following measures: A reorganization of the ATC units; A relevant training of Air Traffic Controllers. With regards to these facts and in other to make an efficient use of this equipment, the staff assignment on operational positions will change in the centres that are equipped. It evolves a Flight Data Operator (FDO) position bringing the number of positions at three (3) controllers. After the assessment, the number of ATCOs will be increase from 619 now to 1205 in 2021. ASECNA has developed a vast program to be deployed from 2013 to 2021 so as to cope with the staff shortage. The following measures are taken in order to achieve the objectives of the plan: Reduction of the duration of the initial training of ATCOs; Agreements with other training centres if necessary ATS management and traffic demand Centre ATS unit Daily peak Maximum traffic simultaneously Maximum traffic Average of daily traffic Cotonou Ouagadougou TWR 11H00-13H00 4 17 35 APP 10H30-12H00 15H00-16H30 12 40 75 TWR/APP 14H00-17H00 8 13 36 ACC 21H00-00H00 7 12 52 Bobo-Dioulasso TWR/APP 08H00-13H00 3 3 4 Bangui TWR/APP 07h00-08h00 10 15 44 Abidjan Brazzaville TWR 17H30-18H30 9 15 85 APP 16H00-18H00 10 27 81 ACC 10H00-13H00 14 25 133 TWR 15h00-17h00 8 21 70 ACC 09h00-12h00 15 48 170 Pointe Noire TWR/APP 08H00-11H00 8 16 45 3

Centre ATS unit Daily peak Maximum traffic simultaneously Maximum traffic Average of daily traffic Libreville Niamey Lomé TWR/APP 15H00-18H00 07 35 100 ACC 15H00-18H00 10 40 115 TWR/APP 11H30-14H00 9 15 55 ACC 23H00-01H00 25 70 215 TWR 11H00-16H00 7 18 40 ACC 21H00-00H00 8 30 85 Bamako TWR/APP 07h00 à 08h00 09 15 55 ACC 07h00 à 08h00 11 13 65 Moroni TWR/APP 08H00-13H00 6 25 35 Bissau TWR/APP 13H00-14H00 02 3 8 TWR 08h00-11h30 8 12 53 Antananarivo APP 08H00-11H30 11 17 48 ACC 11H30-14h30 26 37 118 09H00-11H00 08 14 TWR 15H-17H00 07 18 65 Douala 09H00-12H00 11 40 ACC 15H00-17H00 12 36 160 21H00-23H00 10 28 Nouakchott TWR/APP 17H00-23H45 7 20 35 ACC 23H00-03H00 30 40 100 TWR 14H00-18H00 06 23 83 Dakar Ndjamena APP 02H00-04H00 07 22 110 ACC 02H00-04H00 12 35 150 06H00-08H00 06 11 TWR/APP 11H00-15H00 09 15 40 08H00-10H30 14 30 ACC 13H00-15H30 13 29 161 Malabo TWR/APP 07H00-10H00 10 20 53 4

Where traffic demand varies significantly (AFCON organisation or summit of heads of states), a safety case identifies the means to regulate traffic volume accordingly. To ensure that safety is not compromised whenever the traffic demand in an airspace or at an aerodrome is forecast to increase significantly, procedures are taken to manage dynamically the ATC organization accordingly. III. ATS OPERATIONAL SUPERVISION The ATS operational supervision is organized at two levels: III.1 ATS supervision in the ASECNA Representatives ASECNA has seventeen (17) representatives. In ATS units, the management organization is as follows: 1. ATC unit chiefs ( Air traffic unit, ATC operations unit ) These two units are in charge of: providing a tactical management of ATC ; assuring the management of human resources: Shift organisation, planning of vacations,. 2. ATC Training Manager He is in charge of : Conducting all training aspects in compliance with the regulatory provisions stated in PFS (On-site training plan). Producing and maintaining appropriate training documentation, and take a proactive measures to ensure that appropriate training is efficiently provided to all ATC staff. The ATS unit managers shall also make sure that the on-site training takes into account the recommendations and conclusion of ATS events investigations. The Managers of ATS units in ASECNA Representatives make the following reports to the headquarters: - The weekly safety event report; - The investigation of safety events of medium and high risk; - The monthly operational report on Human Resources training, documentation, safety events, corrective and preventive actions for safety events and other investigations. 5

III.2 ATS supervision in the ASECNA Headquarters The ATS is at ASECNA headquarters by ATS Service which is responsible for: - Planning and organizing the ATM activities for the provision of the ATS; - Ensuring proper functioning of air traffic management services; - Defining the required number of ATCOs per ATC centre; - Defining and implementing airspace organization; - Checking, supervising and inspecting the ATS units in ASECNA Representatives; - Investigating on aircraft incidents and accidents; - Developing and maintaining the standard working methods; - Ensuring the availability of technical procedures and manuals necessary for the provision of ATS; - Elaborating and updating other operating documents; - Advising, counselling controllers on safety and administrative matters; - Evaluating and recommending performance ratings for controllers; - Conducting safety cases for any ATM change. To achieve this goal the reports coming from centers are analyzed and a feedback is given regarding operational issues. In order to identify and address the air traffic management issues in each FIR and to coordinate actions, ASECNA organizes: - Meetings of ATS units chiefs; - Coordination meeting of the each FIR every two years with the participation of the neighboring FIR. IV. CONCLUSION The meeting is invited: - to take note of the actions made by ASECNA for ATS supervision and management; - To propose any improvement measure related to the organization of ATM. 6