Monthly Network Operations Report

Monthly Network Operations Report Analysis July 213

TABLE OF CONTENTS 1. TOTAL TRAFFIC... 2 2. ATFM DELAY AND ATTRIBUTIONS... 5 3. EN-ROUTE ATFM DELAYS... 6 4. AIRPORT/TMA ATFM DELAYS... 1 5. DAILY EVOLUTION... 11 6. ALL AIR TRANSPORT DELAYS (SOURCE: CODA)... 12 7. ATFM SLOT ADHERENCE... 13 8. SIGNIFICANT EVENTS AND ISSUES... 13 9. NM ADDED VALUE... 14 NOTICE: All figures presented in this report are for the geographical area that is within Network Manager s responsibility (NM area). See ACC coverage on page 4. @ 213 The European Organisation for the Safety of Air Navigation (EUROCONTROL) This document is published by EUROCONTROL in the interests of exchange of information. It may be copied in whole or in part, providing that the copyright notice and disclaimer are included. The information contained in the document may not be modified without prior written permission from EUROCONTROL. EUROCONTROL makes no warranty, either implied or express, for the information contained in this document, neither does it assume any legal liability or responsibility for the accuracy, completeness or usefulness of this information. Operational Analysis & Reporting, Performance, Forecasts and Relations (PFR) Unit, Network Manager Directorate (NMD), EUROCONTROL, 96 Rue de la Fusée, B - 113 Brussels Telephone: +32 () 2-729 1155 Fax: +32 () 2-729 9189 mailto:nm.ops.perf@eurocontrol.int http://www.eurocontrol.int/articles/network-operations-monitoring-and-reporting NM Network Operations Report Analysis July 213 1

1. TOTAL TRAFFIC 32 Last 13 months average daily traffic 31 Average daily traffic for last 5 Years 3 28 26 29 27 24 25 22 2 18 16 324 29617 29673 2745 23857 2149 2171 2273 23597 26193 27667 29654 34 23 21 29 21 211 212 213 With a decrease of.1%, traffic in July 213 remains almost at the same level as in July 212. Traffic in 213 continues to follow 21 and 212 levels. 31 35 3 295 29 Average daily traffic in July for last 5 Years Intermediate Forecast dated 213-5 29896. -.5% -1. -1.5% -2. -2.5% -.9% -1.2% 12 months rolling traffic trend -1.7% -1.9% -2.1% -2.6% -2.8% -2.6% -2.8% -2.6% -2.4% -2.4% -2.3% 285 28 2949 29877 341 324 34 29 21 211 212 213-3. -3.5% July traffic was in line with the STATFOR intermediate forecast of May 213. This graph shows the variation in average daily traffic for the last 12-month period relative to that for the 12-month period before. The average daily traffic from August 212 to July 213 decreased by 2.3% relative to that from August 211 to July 212. For more information on EUROCONTROL Forecasts, go to http://www.eurocontrol.int/articles/forecasts NM Network Operations Report Analysis - July 213 2

In July 213, 5 of the top 1 airports had less traffic compared to July 212. The largest traffic increases were recorded at Istanbul Sabiha (+14.4%), Stockholm Arlanda (+13.6%), Alicante (+12.2%) and Istanbul- Ataturk (+9.2%) airports. The largest decreases in traffic were at Madrid Barajas (-1.5%) and Athens (-7.2%) airports. Four of the top 1 air operators had less traffic compared to July 212: Lufthansa (-6.4%), Air France (-3.4%), Air Berlin (-5.) and Alitalia (-8.1%). The highest traffic growth was observed at Travel Servis (+43.), Monarch Airlines Ltd (+19.5%), Pegasus Hava (+19.), Turkish Airlines (+18.2%) and SAS (+17.7%). Ukraine International (AUI) flights increased by 73% due to changes in fleet size and route network following the cessation of operations of Aerosvit. Airline consolidation and restructuring explains most of the significant traffic decreases and increases: Finnair (-21.4%), Olympic (-22.1%), Air Nostrum (-17.3%) and Finnish Commuter Airlines (+54.7%). NM Network Operations Report Analysis July 213 3

Traffic increases in July were observed in Chisinau, Odessa, Simferopol and Oslo ACCs and the traffic decreased in Milano, Ljubljana, Madrid, Canarias and Tampere ACCs. The decrease in Munich and the increase in Karlsruhe ACC is mainly a consequence of the airspace transfer between these ACCs (VOLMUK project). NM Network Operations Report Analysis July 213 4

2. ATFM DELAY AND ATTRIBUTIONS Average daily ATFM delays EN-ROUTE AIRPORT/TMA Average daily ATFM delays EN-ROUTE AIRPORT/ TMA 6 5 4 3 2 1 5195 3411 33623 3592 2416 19354 2138 14962 19837 14373 19673 54711 32682 4 35 3 25 2 15 1 5 366 1535 23875 887 7.5% 29.5% 73.1% 26.9% 212-7 213-7 Total ATFM delays in July 213 decreased by 37% compared to July 212. 4 2-2 -34.3% -4-38.4% -4.2% -6-5.9% -48. -57.6% -8 Monthly ATFM delays trend 33.3% -2.1% Comparison to same month last year 17.6% -34.4% -62.3% -33.2% 33.8% Rolling 12 month trend -37. -34. Both airport ATFM and en-route ATFM delays experienced a decrease compared to July last year. Proportion of ATFM delays in July 213 EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS AIRPORT ATC CAPACITY EN-ROUTE ATC STAFFING AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER EN-ROUTE ATC CAPACITY 2.1% 3.4% 3.8% 5.2% 8.7% 14.5% 25.1% 37.3%. 5. 1. 15. 2. 25. 3. 35. 4. The ATFM delay decreased significantly in July 213 compared to the same month of the previous year; with the evolutionary trend remaining stable (a decrease in excess of one third). Proportion of total ATFM delays 12% 1 8% 6% 4% 2% 328 SEILLE ACC 246 2321 BARCELONA ACC WARSZAWA ACC 1994 KARLSRUHE UAC Top 2 delay locations for ATFM delays in July 213 1476 1384 1284 1262 PARIS ALL ACC LONDON ACC NICOSIA ACC 37.3% of the ATFM delays in July were due to en-route ATC capacity, 25.1% were due to en-route weather and 14.5% were due to airport infrastructure. 18 177 111 983 958 883 826 REIMS U/ACC BREST U/ACC WIEN ACC LANGEN ACC BORDEAUX ALL ACC MAASTRICHT UAC 615 566 522 458 44 ACC AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY These are the top 2 delay generating locations for the reporting month. Figures are the average daily delays in minutes. Marseille, Barcelona, Karlsruhe, Vienna and Langen ACCs recorded high delays due to ATC capacity, ATC staffing and en-route weather (thunderstorms). Delays in Warsaw were generated by ATC capacity, ATC staffing and technical problems (FDPS) on the 1 th July and 18 th July (communications). Paris and Maastricht ACCs were affected by thunderstorms. London ACC had delays due to adverse weather conditions (thunderstorms), ATC capacity and technical problems (conflict alert system) on the 9 th July. Delays in Nicosia ACC were due to ATC capacity and staffing. Reims, Brest and Bordeaux ACCs generated delays due to ATC capacity and en-route weather (mainly thunderstorms). Zurich, London Heathrow and Palma Mallorca airports recorded delays due to airport infrastructure and weather, with London/Heathrow experiencing a significant capacity reduction on the 12 th July due an aircraft incident. Frankfurt and Amsterdam airports were affected by adverse weather conditions and ATC capacity. MADRID ALL ACC FRANKFURT MAIN SCHIPHOL_AMSTERDAM PALMA DE MALLORCA NM Network Operations Report Analysis July 213 5

3. EN-ROUTE ATFM DELAYS 3.1. EN-ROUTE ATFM DELAY PER LOCATION Proportion of total ATFM delays 12% 1 8% 6% 4% 2% 328 246 2321 Top 2 delay locations for en-route delays in July 213 1994 1476 1384 1284 18 177 111 983 958 883 615 566 EN-ROUTE WEATHER EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY 396 325 317 294 25 SEILLE ACC BARCELONA ACC WARSZAWA ACC KARLSRUHE UAC PARIS ALL ACC LONDON ACC NICOSIA ACC REIMS U/ACC BREST U/ACC WIEN ACC LANGEN ACC BORDEAUX ALL ACC MAASTRICHT UAC ACC MADRID ALL ACC GENEVA ACC MUNCHEN ACC ANKARA ACC PRAGUE ACC BRUSSELS CANAC These are the top 2 en-route delay locations for the reporting month. Figures are the average daily en-route delay in minutes. The top 2 en-route delay locations generated 69.2% of the monthly total (network) ATFM delay. The top 5 en-route delay locations generated 34.4% of the monthly total (network) ATFM delay. NM Network Operations Report Analysis July 213 6

3.2. EN-ROUTE ATFM DELAY PER DELAY GROUP Reasons for en-route delays in July 213 EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING 2.1% 3.4% 5.2 % En-route delays accounted for 73.1% of all ATFM delays. 37.3% of all ATFM delays were caused by en-route ATC capacity; most of the delays were recorded in Barcelona, Marseille, Warsaw, Nicosia and Brest ACCs. EN-ROUTE WEATHER EN-ROUTE ATC CAPACITY 25.1% 37.3% En-route weather (thunderstorms) accounted for 25.1% of the ATFM delays, principally in Marseille, Karlsruhe, Paris, Maastricht and London ACCs. 1 2 3 4 Proportion of total En-route ATC Capacity delays Top 1 delay locations for en-route ATC Capacity in July 213 2 1973 15% 1 5% BARCELONA ACC 1286 1247 SEILLE ACC WARSZAWA ACC 1153 NICOSIA ACC 892 BREST U/ACC 558 538 531 493 464 En-route ATC capacity delays were mainly located in Barcelona, Marseille, Warsaw, Nicosia and Brest ACCs. Delays in Barcelona, Warsaw, Zurich, and Karlsruhe ACCs decreased compared to the previous month. Nicosia ACC remained at the same level as the previous month, whilst delays in Marseille, Madrid and Vienna increased slightly. Brest ACC entered the top 1. Proportion of total En-route ATC Staffing delays Top delay locations for en-route ATC staffing in July 213 3 451 2 1 WARSZAWA ACC 318 KARLSRUHE UAC 262 WIEN ACC 12 NICOSIA ACC MADRID ALL ACC ACC WIEN ACC KARLSRUHE_UAC LONDON ACC 74 67 67 55 53 51 Staffing issues were recorded in Warsaw, Karlsruhe and Vienna ACCs. BRUSSELS_CANAC BARCELONA ACC SEILLE ACC GENEVA ACC LONDON ACC LANGEN ACC Proportion of total En-route Weather & External Disruptions delays Top delay locations for en-route weather in July 213 25% 162 2 15% 1183 117 1 654 622 539 5% 459 36 33 37 SEILLE ACC KARLSRUHE UAC PARIS ALL ACC MAASTRICHT_UAC Marseille, Karlsruhe, Paris and Maastricht ACCs were affected by seasonal weather conditions (mainly thunderstorms) activity during the second half of July. En-route delay (Min) 12 1 8 6 4 2 122 Average daily flights >= 15 min en-route delay 597 62 44 246 LONDON ACC LANGEN ACC REIMS U/ACC 168 16 17 29 An average of 676 flights per day received an en-route delay of at least 15 mins In July 213. The corresponding figure for July 212 was 122 flights. 23 BARCELONA_ACC 313 GENEVA ACC 815 MUNCHEN ACC 676 NM Network Operations Report Analysis July 213 7

3.3. EN-ROUTE ATFM DELAY PER FLIGHT En-route delays per flight (min) 1.6 1.4 1.2 1..8.6.4.2. 1.44 NICOSIA ACC 1.5 WARSZAWA ACC Top 2 delay locations for en-route delays per flight in July 213.86.84.43.42.38.38.35.34.27.27.24.21.21.18.14.14.13.13 BARCELONA ACC SEILLE ACC PARIS ALL ACC WIEN ACC KARLSRUHE UAC REIMS U/ACC BREST U/ACC BORDEAUX_ALL_ACC LANGEN ACC ACC LONDON ACC MADRID ALL ACC GENEVA ACC MAASTRICHT UAC CANARIAS ACC/FIC PALMA ACC ANKARA ACC PRAGUE ACC EN ROUTE ATC CAPACITY EN ROUTE ATC STAFFING EN ROUTE DISRUPTIONS EN ROUTE EVENTS EN ROUTE WEATHER These are the top 2 locations with the highest en-route delay per flight (average) during the reporting month. Despite a significant improvement compared to June 213 (3.41 mins), Nicosia ACC continued to have the highest en-route delay per flight in July 213. Warsaw ACC experienced higher delays than in June 213 due to technical problems. NM Network Operations Report Analysis July 213 8

3.4. EN-ROUTE ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delay Top 2 delay locations for year-to-date en-route ATFM delay 6% 1376 1283 5% 994 993 4% 928 886 827 767 742 738 728 3% 54 2% 478 415 1% 312 311 23 216 188 179 NICOSIA ACC SEILLE ACC BORDEAUX ALL ACC BARCELONA ACC BREST U/ACC LANGEN ACC KARLSRUHE UAC WARSZAWA ACC PARIS ALL ACC WIEN ACC REIMS U/ACC MADRID ALL ACC LONDON ACC MAASTRICHT UAC ANKARA ACC ACC GENEVA ACC CANARIAS ACC/FIC MUNCHEN ACC LISBOA ACC/UAC EN ROUTE ATC CAPACITY EN ROUTE ATC STAFFING EN ROUTE DISRUPTIONS EN ROUTE EVENTS EN ROUTE WEATHER These are the top 2 en-route delay locations in 213 YTD. Figures are the average daily en-route delay in minutes. The top 2 en-route delay locations generated 51.9% of the total ATFM (network) delay. The top 5 en-route delay locations generated 22.1% of the total ATFM (network) delay. En-route delays per flight 1.4 1.2 1..8.6.4.2. Monthly en-route delay per flight monitoring M ONTHLY GUIDELINE DLY/FLT YTD GUIDELINE DLY/FLT M ONTHLY ENROUTE DLY/FLT YTD ENROUTE DLY/FLT.6 Reporting month: In July, the average en-route delay per flight was.8 min/flt, which is significantly below the monthly guideline* delay of 1.14 min/flt. YTD: The average en-route delay per flight in 213 to date is.55 min/flt, which is also below the corresponding guideline* value of.59 min/flt. and represents a recovery from the June situation. Average daily traffic Year-to-date daily flights >= 15 min en-route delay 9 8 7 6 5 4 3 2 1 Since the beginning of the year, an average of 353 flights per day have been subjected to at least 15 mins of delay. The corresponding figure during the same period in 212 was 464 flights per day. 212 213 * NM s calculation that provides the guideline en-route delay (min) requirements to achieve the annual interim target (.6 min/flight). NM Network Operations Report Analysis July 213 9

4. AIRPORT/TMA ATFM DELAYS 4.1. AIRPORT/TMA ATFM DELAY PER LOCATION Proportion of total ATFM delays 4% 3% 2% 1% 1262 826 522 FRANKFURT MAIN 458 SCHIPHOL_AMSTERDAM Top 2 delay locations for Airport/TMA delays in July 213 44 386 377 363 348 PALMA DE MALLORCA NIKOS/KAZANTZAKIS GENEVE COINTRIN The top 2 Airport/TMA delay locations generated 21.7% of the monthly total ATFM (network) delay. The top 5 Airport/TMA delay locations generated 1.6% of the monthly total ATFM (network) delay. 4.2. AIRPORT/TMA ATFM DELAY PER DELAY GROUPS Reasons for Airport/TMA delays in July 213 AIRPORT ATC CAPACITY AIRPORT WEA THER AIRPORT INFRASTRUCTURE 3.8% 8.7% PARIS CH DE GAULLE LYON SATOLAS 14.5 % 2% 4% 6% 8% 1 12% 14% 16% Airport/TMA delays accounted for 26.9% of all ATFM delays, 14.5% was due to airport infrastructure. Proportion of all Airport Weather delays 2 15% 1 5% Top 1 delay locations for Airport Weather in July 213 53 439 344 FRANKFURT MAIN 25 GENEVE COINTRIN 165 162 16 15 122 119 Delays at Zurich and London Heathrow were primarily due to seasonal weather (strong winds and thunderstorms). PARIS CH DE GAULLE SCHIPHOL_AMSTERDAM PORTO WIEN SCHWECHAT MUENCHEN PARIS ORLY 295 KHANIA SOUDA Proportion of all Airport 237 232 214 194 181 178 159 154 147 14 ZAKINTHOS Infrastructure delays MIKONOS TEL AVIV/BEN GURION WIEN SCHWECHAT PORTO CANNES MANDELIEU PARIS ORLY AIRPORT INFRASTRUCTURE AIRPORT WEATHER AIRPORT ATC CAPACITY Top 1 delay locations for Airport Infrastructure in July 213 2 724 15% 1 5% 386 369 NIKOS/KAZANTZAKIS PALMA_DE_MALLORCA 317 295 KHANIA SOUDA DUESSELDORF DIAGORAS BRUSSELS NATIONAL 237 232 27 197 169 Limited availability of the optimum runway configuration due to environmental constraints in combination with unfavourable winds at Zurich airport continues to generate delay. Top 1 delay locations for Airport ATC Capacity in July 213 Proportion of all Airport ATC Capacity delays 2 15% 1 5% 21 SCHIPHOL_AMSTERDAM 178 FRANKFURT MAIN 122 118 PARIS CH DE GAULLE GENEVE COINTRIN 92 LISBOA ZAKINTHOS 7 MIKONOS 53 MADRID BARAJAS LYON SATOLAS TEL AVIV/BEN GURION CANNES MANDELIEU 35 33 25 Amsterdam and Frankfurt had the highest ATC capacity delays. LYON SATOLAS WIEN SCHWECHAT NM Network Operations Report Analysis July 213 1

4.3. AIRPORT/TMA ATFM DELAY PER FLIGHT Airport delay per flight (min).8.7.6.5.4.3.2.1..51 Monthly average Airport delay (min) per flight Last 12 months =.45 minutes.43.38.52.45.62 Average Airport/TMA delay per flight decreased from.51 mins in July 212 to.29 mins in July 213..73.48 4.4. AIRPORT/TMA ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delays 1 8% 6% 4% 2% 1878 95 79 711 FRANKFURT MAIN SCHIPHOL_AMSTERDAM.5.24.31.48.29 Airport delays per flight (min) 4. 3.5 3. 2.5 2. 1.5 1..5. Top 2 delay locations for year-to-date Airport/TMA delays 619 PARIS CH DE GAULLE 478 441 42 373 GENEVE COINTRIN OSLO/GARDERMOEN WIEN SCHWECHAT ISTANBUL-ATATURK Top 1 Airport delay per flight in July 213 YTD Situation 3.52 3.21 2.74 MIKONOS KHANIA SOUDA CANNES MANDELIEU 1.66 1.54 NIKOS/KAZANTZAKIS.81.76.71.62.53 Mikonos, Khania Souda and Cannes Mandelieu airports had the highest delay per flight in July. 279 277 239 21 2 173 169 148 135 126 114 MUENCHEN PARIS ORLY LONDON/GATWICK BRUSSELS NATIONAL PALMA DE MALLORCA ROME FIUMICINO DUESSELDORF DIAGORAS NICE GENEVE COINTRIN MADRID BARAJAS KOS LONDON/CITY LYON SATOLAS PALMA_DE_MALLORCA AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE The top 2 Airport/TMA delay locations generated 34.6% of the total ATFM (network) delay since the beginning of the year. The top 5 Airport/TMA delay locations generated 19.6% of the total ATFM (network) delay since the beginning of the year. 5. DAILY EVOLUTION Average delay (min) per flight in July 213 AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY 4.5 4. 3.5 3. 2.5 2. 1.5 1..5. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 In July 213, there were 2 days with an average delay over 2 minutes per flight: 27 July: The network was affected by ATC capacity issues in Barcelona, Vienna, Marseille and Langen ACCs. Adverse weather conditions also generated delays in Maastricht, London, and Paris ACCs. Frequency problems in Bordeaux ACC also resulted in high delays. 28 July: Thunderstorms caused high delays in Karlsruhe, Paris, Zurich and Munich ACCs as well as Frankfurt, London Heathrow and Zurich airports. Marseille, Barcelona, London and Bordeaux ACCs recorded ATC capacity delays. NM Network Operations Report Analysis July 213 11

6. ALL AIR TRANSPORT DELAYS (Source: CODA) This section presents the all air transport delay situation as seen from the airlines by using the data collected by Central Office for Delay Analysis (CODA) from the airlines. Data coverage is 61% of the commercial flights in the ECAC region for June 213. ATFM delays reported by airlines may be lower than the NM calculated ATFM delays due to difference in methods: ATFM delays of NM are the (flight) planned delays ; the airlines report the actual experienced ATFM delay on departure. For instance, a flight with an ATFM delay may also have a handling delay absorbed within the ATFM delay. For the airline, a part of this delay is the ATFM delay and the rest is the handling delay. Average departure delay/flight (min) 14 12 1 8 6 4 2 Breakdow n average delay per flight June 213 1,4 1,1 Average En- Route Delay/Flight Average En- Route Delay/Flight NM reported En-Route ATFM delay P rimary Delay (excl En-Route) 6,5 Average primary delay 11,6 Passenger experience Airline Reported En-Route ATFM Delay Reactionary delay Based on airline data, the average departure delay per flight from All Causes was 11.6 min/flt, this was an increase of 21% in comparison to 9.6 min/flt in June 212. Paris CDG & Orly, Frankfurt and Munich airports experienced delays due to weather (thunderstorms). Industrial actions occurred in France (11-13 June), Greece (13 June) and Portugal (27 June). Rome Fiumicino (8 June) and London/Heathrow (29 June) suffered from aircraft incidents. Within all air transport delays, en-route ATFM delays were 1.1 min/flt in June 213. Primary delays counted for 56% (or 6.5 min/flt ) of which 1.1 min/flt is attributed to en-route ATFM delays, with reactionary delays representing a 44% share (5.1 min/flt). Avg departure delay/flight (min) 15 1 5 2126 Average departure delay per flight 212/213 2127 2128 2129 2121 21211 21212 2131 2132 2133 2134 2135 2136 Further analysis of airline data shows that the average en-route ATFM delay was 1.1 min/flight. This was slightly lower than the NM reported average en-route ATFM delay of 1.4 min/flt. According to airline reports, primary delays counted for 56% (or 6.5 min/flt ) of which 1.1 min/flt is attributed to en-route ATFM delays, with reactionary delays representing a 44% share (5.1 min/flt). Average reactionary delay per flight (CODA) Average delay per flight Other Primary delay All Causes (CODA) Average ATFM en-route delay per flight (CODA) Average ATFM en-route delay per flight (NM reported) % of flights delayed on departure - ATFM DNM Percentage of delayed flights: ATFM & All Causes 1 8% 6% 4% 2% 2126 2127 2128 2129 2121 21211 21212 2131 2132 2133 2134 2135 2136 25. 2. 15. 1. 5.. > 15min by ATFM Restrictions (NM) > 3min by ATFM Restrictions (NM > 15min:All Causes (CODA) > 3min:All Causes (CODA) % of flights delayed on departure: All Causes The percentage of flights subject to long ATFM delays (those exceeding 15 & 3 minutes) increased in June 213 when compared to June 212. Flights with delays exceeding 15 minutes increased by.1 percentage points to 3.6% (split between 1. caused by airport arrival and 2.6% by en-route ATFM restrictions) and flights exceeding 3 minutes increased by.5 percentage points to 1.5% (split between.4% caused by airport arrival and 1.1% by en-route ATFM restrictions) in June 213. The percentage of flights delayed from all-causes (exceeding 15 minutes) increased by 2.2 percentage points to 18.9% and those (exceeding 3 minutes) by 1.7 percentage points to 9.2%. NM Network Operations Report Analysis July 213 12

7. ATFM SLOT ADHERENCE Average daily evolution of early and late flights 9 9. 8 8. 7 7. 6 6. 5 4 3 2 1 5. 4. 3. 2. 1. In July the percentage of late non-compliant departures stabilised compared to the previous months and the percentage of early non-compliant departures continued to decrease slightly.. 2127 2128 2129 2121 21211 21212 2131 2132 2133 2134 2135 2136 2137 Nº OF EARLY DEPARTURES Nº OF LA TE DEP A RTURES % EARLY DEPARTURES % LATE DEPARTURES The chart below shows the airports that have more than 3 regulated flights during the month with their average daily number and proportion of regulated flights that departed outside of the STW. Any airport above the red line is non-compliant with the threshold (2). In addition airports with a significant number of departures outside the slot tolerance window can give rise to higher network unpredictability. 35% 3 25% 5 13 4 2 5 3 Proportion of regulated flights outside the Slot Tolerance Window in July 213 6 2 13 2 3 2 2 8 17 4 4 7 2 1 11 9 1 5 6 1 2 5 2 4 1 1 15% 6 4 3 1 5 2 2 2 3 1 5% ANTALYA TEL AVIV/BEN GURION BRISTOL/LULSGATE CASABLANCA/MOHAMMED BIRMINGHAM LEEDS AND BRADFORD ISTANBUL-ATATURK PISA SAN GIUSTO NICE ROMA CIAMPINO NIKOS/KAZANTZAKIS DIAGORAS PARIS ORLY PARIS CH DE GAULLE LONDON/LUTON SEILLE PROVENCE WARSZAWA/OKECIE EAST MIDLANDS RIGA INTL BILBAO PRAHA RUZYNE MANCHESTER BORDEAUX-MERIGNAC PORTO MALAGA LUXEMBOURG DUBLIN SURCIN-BEOGRAD FIRENZE/PERETOLA LONDON/GATWICK LISBOA ATHINAI/ELEFTHERIOS VERONA VILLAFRANCA WIEN SCHWECHAT HELSINKI-VANTAA CHARLEROI BALE-MULHOUSE VENEZIA TESSERA 8. SIGNIFICANT EVENTS AND ISSUES 8.1. PLANNED EVENTS There were no planned ACC events for the month of July 213. Planned airport events were as follows: Lyon Satolas Airport: Works in progress due to runway resurfacing. NM Network Operations Report Analysis July 213 13

8.2. DISRUPTIONS Tuesday 9 July 213 - London ACC - Technical problems (conflict alert system) - 7,631 mins, with associated delays in Brest and Paris ACCs. Wednesday 1 July 213 - Warszawa ACC - Technical problems (Flight Data Processing System) - 8,473 mins. Friday 12 July 213 - London/Heathrow - Capacity reduction following an aircraft incident - 9,27 mins. Thursday 18 July 213 - Warszawa ACC - Communications problem (back up radio failure) - 4,2 mins. Saturday 27 July 213 - Bordeaux ACC - Technical problems (frequency) - 1,393 mins. 9. NM ADDED VALUE 9.1 RRP DIRECT DELAY SAVINGS Average daily executed rerouting proposals 45 6 In July 213, NM proposed alternative routes to an average of 56 flights per day of which 26 were accepted. This saved 99 minutes of daily delay at a cost of 35 extra nautical miles flown. This graph shows the actual daily averages for the previous 13 months period. Nr of executed RRPs 4 35 3 25 2 15 1 5 4 2-2 -4-6 -8-1 -12 Minutes / NM Nr of RRPs Delay Reduction (min) Route Extention (NM ) 9.2 FLIGHTS WITH DELAY > 3 Average daily traffic 5 45 4 35 3 25 2 15 1 5 422 Average daily flights > 3 minutes delay 219 225 252 186 19 17 167 122 123 93 436 23 The number of flights that had more than 3 mins of ATFM delay decreased by 45.5% from 422 flts/day in July 212 to 23 flts/day in July 213. AIRPORT/TMA EN-ROUTE NM Network Operations Report Analysis - July 213 14