Tourism Snapshot A focus on the markets that the CTC and its partners are active in

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Tourism Snapshot A focus on the markets that the CTC and its partners are active in Newfoundland and Labrador www.canada.travel/corporate October 2011 Volume 7, Issue 10

Key highlights In October 2011, overnight trips from the CTC s key overseas markets slipped by 0.7% over to the same month in 2010. Gains recorded in the CTC s emerging/ transition markets (+4.8%) were offset by declines in overnight arrivals from core markets (-4.0%); France (+3.4%) and Australia (+3.1%) maintained their upward trends, respectively recording a seventeenth and seventh consecutive monthly increases, while Germany (-11.7%) and the UK (-6.7%) continued their downward slides, which were initiated last summer; China gained further upward momentum, recording a seventh consecutive month of double-digit increase in overnight arrivals (+29.1%); likewise Mexico maintained its upward trend with a third consecutive monthly doubledigit increase (+15.8%); Newfoundland and Labrador Year to date to October 2011, overnight arrivals from CTC s key overseas markets were up 0.3%. Strong performance in China (+24.0%), Brazil (+9.5%), Mexico (+8.5%), India (+6.9%), Australia (+5.7%) and France (+5.5%) were more than offset by losses incurred in Japan (-11.8%), South Korea (-8.3%), Germany (-5.8%) and the UK (-5.4%).

Tourism review Inbound highlights Overnight trips to Canada Oct. 2011 Oct. Jan.- Oct. 2011 Year-to-date United States Automobile 449,528-5.0 5,876,060-4.7 Plane 280,997-2.2 3,040,092 2.1 Other 97,612 5.0 1,312,989 1.2 US Total 828,137-2.9 10,229,141-2.0 Core Markets UK 50,204-6.7 607,683-5.4 France 35,239 3.4 414,798 5.5 Germany 23,250-11.7 291,286-5.8 Australia 13,930 3.1 212,165 5.7 Core Total 122,623-4.0% 1,525,932-1.3% Emerging/ Transition Markets Japan 24,773-9.3 188,357-11.8 South Korea 10,416-13.2 133,951-8.3 Mexico 6,975 15.8 116,121 8.5 Brazil** 7,430 10.6 75,324 9.5 China 21,426 29.1 213,204 24.0 India** 8,838 17.6 121,753 6.9 Emerging/ Transition Total 79,858 4.8% 848,710 3.4% Overseas Key Markets 202,481-0.7% 2,374,642 0.3% Other Overseas Countries 123,679 3.0% 1,558,541 2.3% Non-US Countries 326,160 0.7% 3,933,183 1.1% Total Countries 1,154,297-1.9% 14,162,324-1.2% International trips Canada received approximately 1.154 million international visitors for the month of October 2011, edging down (-1.9%) compared with the same month in 2010. Year-to-date to October, travel to Canada dropped slightly by 1.2% to 14.2 million over night arrivals; The October 2011 overnight arrivals from CTC s core markets (the UK, France, Germany and Australia) contracted by 4.0% to a total of 122,623 overnight arrival, bringing year-to-date overnight arrivals to 1,525,932, 1.3% lower relative to the same period last year; Overnight trips to Canada from CTC s emerging/ transition markets (Japan, South Korea, Mexico, Brazil, China and India) expanded by 4.8% in October 2011, reaching 79,858 trips. Over the first ten months of 2011, those markets experienced a 3.4% increase over 2010, totalling 848,710 trips. Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. ** India and Brazil are added to the CTC key markets 2 Tourism Snapshot October 2011

United States The number of overnight arrivals from the US dropped by 2.9% in October 2011 as a 5.0% gain in travel by other modes was offset by a 5.0% decline in auto travel and a 2.2% drop in travel by plane; Year-to-date to October, overall arrivals from the US declined by 2.0%, falling to 10.2 million overnight trips, while travel by air grew by 2.1% compared with the same period last year; In October 2011, the largest number of overnight US visitors came to Canada through Ontario (419,308 entries) followed by British Columbia (139,893 entries) and Québec (125,779 entries). Core Markets In October 2011, France (+3.4%) and Australia (+3.1%) maintained their upward trends, respectively recording a seventeenth and seventh consecutive monthly increases, while Germany (-11.7%) and the UK (-6.7%) continued their downward slides, which were initiated last summer; Year to date to October, overall arrivals from the CTC s core markets dropped slightly by -1.3%. Gains made by Australia (+5.7%) and France (+5.5%) were more than offset by losses incurred in Germany (-5.8%) and the UK (-5.4%). Emerging/ Transition Markets In October 2011, the number of overnight trips from the CTC s emerging/transition markets grew by 4.8%, largely driven by increases from the emerging markets (China, India and Brazil); China gained further upward momentum, recording a seventh consecutive month of double-digit increase in overnight arrivals (+29.1%); likewise Mexico maintained its upward trend with a third consecutive monthly double-digit increase (+15.8%); Overnight arrivals from Japan and South Korea in October 2011 fell back into negative growth territory, down 9.3% and 13.2% respectively on a year over year basis; Year-to-date to October 2011, China leads all CTC target markets with a 24% increase over the same period in 2010 followed by Brazil (+9.5%) and Mexico (+8.5%). 3 Tourism Snapshot October 2011

Market Watch In October 2011, overnight arrivals from Taiwan grew by 18% over October 2010 while Italy fell by 6.7%. Spain also recorded a double-digit increase, up 12.3%, followed by Switzerland (+8.3%); Year-to-date to October 2011, Taiwan posted the largest gain (+9.4%) among those selected secondary markets, while Italy saw the largest drop (-3.5%) on a year over year basis; Over the first ten months of 2011, Switzerland (+21.0%) saw the strongest performance in overnight arrivals to Canada, followed by Spain (+19.9%), Italy (+17.8%) and Hong Kong (+11.7%) when compared with the same period five year ago in 2006. Overnight trips to Canada, by selected markets Trips 120,000 100,000 80,000 60,000 40,000 20,000 0 96,693 113,674 108,042 83,563 75,938 86,717 89,426 109,158 111,946 97,471 56,740 53,173 49,502 63,755 59,370 83,450 88,696 100,999 Hong Kong Taiwan Italy Netherlands Spain Switzerland Jan. - Oct. 2006 Jan. - Oct. 2008 Jan. - Oct. 2011 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips to Canada, by selected markets Oct. 2011 Oct. Jan.- Oct. 2011 Year-to-date Italy 6,785-6.7 89,426-3.5 Netherlands 6,909 0.3 97,471-3.4 Spain 3,628 12.3 59,370-1.5 Switzerland 7,763 8.3 100,999 4.8 Hong Kong 7,515-3.1 108,042 8.4 Taiwan 5,031 18.0 53,173 9.4 4 Tourism Snapshot October 2011

Travel Characteristics Highlights (Q2-2011) Overnight Travel Spending Trips '000 Q2 % Spend $M Q2 % Average Trip Duration Q2 % Average Spend per Trip Q2 % Average Spend per Night United States United States Leisure Automobile 1610.6-3.7% 612.3-4.2% 3.8-3.2% 380-0.5% 100 2.7% Plane 559.9 3.8% 383.5-1.8% 5.4 0.0% 685-5.4% 127-5.4% Other 396.5 7.5% 167.4 10.7% 2.9-4.3% 422 2.9% 148 7.5% U.S. Leisure Total 2567.0-0.5% 1,163-1.5% 4.0-2.3% 453-1.0% 113 1.4% Total U.S. MC & IT 526.0 8.7% 468 8.4% 3.5-2.0% 889-0.2% 256 1.8% Total U.S. 3093.0 0.9% 1,631 1.2% 3.9-2.4% 527 0.2% 135 2.7% Overseas Key Markets Core Markets United Kingdom 183.0-2.6% 239.8 0.0% 12.4-3.6% 1,311 2.7% 105 6.5% France 96.1 3.2% 114.3 0.8% 15.4-3.0% 1,325 8.8% 77 0.7% Germany 83.9-5.0% 127.6-0.6% 16.2 3.4% 1,520 4.5% 94 1.2% Australia 67.0 4.9% 112.6 12.6% 11.6 7.8% 1,681 7.4% 145-0.3% Total Core Markets 430.0-0.7% 594.4 2.2% 13.7-0.6% 1,382 3.0% 101 3.6% Emerging/ Transition Markets Japan 37.0-30.2% 59.7-26.6% 12.2-12.4% 1,491-2.9% 132 20.0% South Korea 40.1-8.0% 65.1-0.6% 23.2 1.3% 1,624 8.0% 70 6.7% Mexico 36.7 16.9% 45.2 26.5% 21.5 5.5% 1,233 8.2% 57 2.6% Brazil 18.9 6.8% 31.5 0.5% 15.7-4.3% 1,719-2.9% 106-1.7% China 52.8 11.2% 69.4 18.5% 27.9-9.2% 1,634 32.5% 45 11.7% India 53.2 5.6% 48.9 10.8% 23.3 4.4% 920 5.0% 39 0.6% Total Emerging/ Transition 238.7-2.0% 319.9 1.0% 22.0 2.1% 1,340 3.1% 61 1.0% Markets Total Overseas Key Markets 668.7-1.2% 914.3 1.8% 25.5 0.3% 1,367 3.0% 54 2.7% Source: Statistics Canada, International Travel Survey, preliminary estimates Q2 % 5 Tourism Snapshot October 2011

Overnight Travel Spending During the second quarter 2011, overall travel spending by US visitors grew slightly by 1.2% to $1,631 million, largely driven by an increase (+8.4%) in US MC & IT spending, which more than offset a 1.5% drop in overnight spending recorded by US Leisure. While the average spend per trip by US visitors remained relatively unchanged (+0.2%), the average spend per night grew by 2.7%, reaching $135 per night; In Q2 2011, Australia experienced a gain in overnight travel spending (+12.6%) while overnight spending by the rest of the core markets changed marginally, down 0.6% for Germany, up 0.8% for France and unchanged for the UK. With expenditures averaging $1,681 per overnight visitor, Australia reported the highest average spend per trip among CTC s core markets; From April to June 2011, Mexico posted the strongest gain (+26.5%) in overnight spending, reaching $45.2 million followed by China (+18.5%) and India (+10.8%). Despite average expenditures dropping to $1,719 per overnight visitor, down 2.9% over Q2 2010, Brazil posted the highest average spend per trip among CTC s emerging/transition markets. 6 Tourism Snapshot October 2011

Competitive review Year-to-date to September 2011, overall international travel to Canada contracted by 1%, while the US reported a 5% increase and Australia saw no change compared with the same period last year; From January to September 2011, the US outperformed Canada in arrivals from Australia and France, posting double-digit growth (19% and 15%) while overnight arrivals from these key markets to Canada grew by 6% each; Canada and Australia experienced a 6% increase in overnight arrivals from India, outperforming the US (up 2%); Canada also distanced the US in arrivals from Mexico with a 8% gain over last year; Although Canada and Australia recorded strong gains in arrivals from China, up 24% and 19% respectively, the US outperformed both competitors with an astonishing 37% increase; While both Canada and Australia saw declines from Germany and the UK, the US posted gains from these two markets, up 6% and 1% respectively; The US had a 4% increase in overnight arrivals from South Korea, while Australia and Canada experienced drops, down 8% each; The US posted a notable 28% increase in visitation from Brazil, outperforming both Canada (+9%) and Australia (+7%). International Travel, September 2011 (in thousands) Trips To: Canada United States Australia Trips From: Total International 12,993-1 47,370 5 4,184 0 United States 9,386-2 329-5 Canada 16,614 6 82-5 Core Markets United Kingdom 558-5 2,891 1 406-4 France 380 6 1,168 15 65-6 Germany 268-5 1,380 6 107-4 Australia 198 6 790 19 Emerging/ Transition Markets Japan 164-12 2,437-5 243-19 South Korea 124-8 877 4 144-8 Mexico 1 109 8 9,793 1 Brazil 68 9 1,073 28 20 7 China 192 24 851 37 406 19 India 113 6 542 2 107 6 Total Key Markets 11,558-2 38,417 5 1,908-2 Not applicable. or data not available. 1 US figures for Mexico include arrivals to interior only. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia, ITA Office of Travel and Tourism Industries (USA). 7 Tourism Snapshot October 2011

Canadian outbound trips Overnight trips by Canadians Trips (in 000s) 20,000 18,206 18,000 17,188 16,535 16,000 15,061 15,433 14,000 12,000 10,000 6,960 7,095 7,461 7,840 8,000 6,355 6,000 4,000 2,000 - Jan. - Oct. 2007 Jan. - Oct. 2008 Jan. - Oct. 2009 Jan. - Oct. 2010 Jan. - Oct. 2011 United States Other Countries Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips by Canadians In October 2011, Canadian outbound travel edged up (+1.8%) to 2.2 million overnight trips. Year-to-date to October, there were 26 million Canadian outbound trips, up 5.7%; The number of Canadians visiting the US during October 2011 increased by 2.9%, reaching 1.6 million overnight trips. During the first ten months in 2011, approximately 18 million Canadians made overnight trips to the US; Canadian overnight travel to overseas destinations (excluding the US) contracted by 1.2% in October, but still recoded a year-to-date increase of 5.1%; In October 2011, the largest re-entry of Canadians from the US occurred through Ontario, with 734,906 entries, followed by British Columbia (309,644 entries) and Québec (254,336 entries); Year-to-date to October, the largest re-entry of Canadians from overseas (exclude the US) were recorded at Ontario port of entries (3.8 million), followed by Québec (1.9 million), British Columbia (1.1 million) and Alberta (0.7 million). Oct. 2011 Oct. Jan.- Oct. 2011 Year-to-date United States 1,590,573 2.9 18,205,567 5.9 Other Countries 589,215-1.2 7,840,412 5.1 Total Trips from Canada 2,179,788 1.8 26,045,979 5.7 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 8 Tourism Snapshot October 2011

Consumer outlook Consumer confidence Canada: After a marginal increase last month, the Index of Consumer Confidence reversed course and declined 3.3 points to 71.8 (2002 = 100) in October. It was the fifth decline in the last six months, leaving the index at its lowest level since May 2009. USA: The Conference Board Consumer Confidence Index, which had shown signs of improvements in September, declined in October. The Index now stands at 39.8 (1985=100), down from 46.4 in September. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations In October 2011, the National Occupancy Rate grew marginally by 0.9% to 64.1% compared with 63.3% in October 2010. The Northwest Territories posted the largest increase (+16.6%) while British Columbia recorded the largest decline (-2.8%); Year-to-date to October, the National Occupancy Rate saw a marginal increase of 0.9%, now standing at 62.9%; The October Average Daily Rate edged up by 0.7% to $126.28 compared with $125.45 in October 2010; In the first ten months of 2011, the average Revenue per Available Room (RevPAR) remained relatively unchanged with a 0.5% increase, edging up to $80.28. The Northwest Territories, Newfoundland and Labrador, Québec, Saskatchewan and British Columbia posted rates above the national average. Canadian Occupancy Rates, By Province* Oct. 2011 Change^ Jan. - Oct. 2011 Year-to-date Change^ Alberta 1 66.6 5.2 63.0 3.8 British Columbia 55.6-2.8 62.3-0.6 Saskatchewan 73.5-1.5 69.1-0.9 Manitoba 69.4 1.4 67.6 1.4 Ontario 67.0 1.1 62.5 0.5 Quebec 67.1 1.4 64.3 1.9 New Brunswick 57.1-1.8 57.0-0.9 Nova Scotia 63.8-0.9 62.4-0.8 Newfoundland 73.1 0.8 70.0 0.1 Prince Edward Island 44.8 1.6 53.1 3.2 Northwest Territories 72.5 16.6 68.9 8.6 Yukon 65.1 1.6 75.1 0.9 Canada 64.1 0.9 62.9 0.9 * Note: Based on the operating results of 222,002 rooms (unweighted data). ^ Percentage points. 1 Excluding Alberta resorts. Source: PKF Consulting Inc. with reproduction and use of information subject to PKF Disclaimer and Restrictions as detailed at www.pkfcanada.com. CTC Market Research & Evaluation 9 Tourism Snapshot October 2011