Chinese millennials pushing the boundaries on edgy international travel

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Canada ranks second on Chinese travellers bucket list July 18, 2018 Chinese millennials pushing e boundaries on edgy international travel TORONTO July 17: The seven annual Hotels.com Chinese International Travel Monitor has revealed at Chinese millennials born after 1990 are pushing e boundaries of international travel, increasing eir travel expenditure in e past year by a staggering 80 per cent to fund social media-influenced trips full of edgy experiences, high tech accommodation, exotic delicacies and taboo ticket-items. Star-struck by global pop-culture, film and television (62 per cent) are now e main sources of inspiration for Chinese millennial travellers, playing a key role in attracting em away from Asian destinations, and to more far flung parts of e world for eir rills and frills.

Travel brag moments and selfies were a huge part of e Chinese millennial travel experience in 2017, wi 63 per cent using e reverse camera angle to boost likes and build eir social brand. While millennials were at e helm of social media influence and trends, e report found at no generation was free from its undeniable draw, wi a ird of e older generation reporting eir travel decisions and behavior were influenced by eir digitally-connected children. Hunger for The Great White Nor Wi e number of Chinese travellers to Canada increasing by 67 per cent in e past 12 mons, Canada jumped up two positions to e 12 most popular destination. While Chinese travellers still feel e most love in Asia as ey collect passport stamps from across e globe, Canada is now considered e eigh most welcoming country in e world, and ird outside of Asia (an increase from ten position in e world and fif outside of Asia last year). Halfway rough e 2018 Canada-China Tourism Year, Canada is now e second most preferred country at Chinese travellers plan to visit for e first time in e next 12 mons, an increase from 3 place last year. Apart from natural beauty and landscapes, Chinese travellers to Canada are interested in experiencing music festivals and quirky or modern art. Travelling on e edge Keen to let eir hair down and inhibitions go, over a ird of Chinese travellers were drawn towards e indulgent atmosphere of party playgrounds like Bangkok, Amsterdam and Las Vegas. Meanwhile spontaneous travel-savvy millennials hunting international festivals are leading a new wave of off-peak travel, wi a shorter planning period an in e past. Chinese millennials may have wholeheartedly embraced technology and edgy experiences, but ey are surprisingly superstitious, much more so an eir elders, wi 40 per cent of em not wanting a mirror opposite e bed, compared wi 35 per cent for e generation of eir parents. They also wouldn t like to stay at e end of a corridor and are more reluctant to stay on rd a 4 or 7 floor. Despite is, ey don t avoid activities traditionally frowned upon, and e desire for e new extends to taboo areas, wi almost a ird of Chinese travellers intending to try legal marijuana when visiting Canada. Ever-edgier trips weren t complete wiout unique accommodation. Staying in atypical accommodation was important to over half of travellers, who opted for out-of-e-box and independent hotels wi local flavor (55 per cent) over star ratings. Anoer 33 per cent booked boutique hotels, 23 per cent eco-friendly hotels and 21 per cent hotels wi cutting edge technology. Keen to get down wi auentic experiences, Chinese travellers are putting eir money where eir mou is when it comes to spending choice tasting exotic local delicacies (69 per cent) and scouring e streets for auentic local items (43 per cent) over shopping for luxury items (38 per cent). Hedonists give tips to hoteliers Chinese travellers might be ready to take on e world, but international destinations are not

always ready for em and ere are areas for improvement. The ability to QR code scan via WeChat and acceptance of mobile phone payment were particular points for development for Chinese travellers. Meanwhile booking and reservation meods were not up-to-scratch for a ird of travellers and local transport arrangements along wi Mandarin speaking guides and hotel staff were also areas for improvement. Johan Svanstrom, President of e Hotels.com brand, comments: Every globe-trotter likes to feel welcome in a new country it s no secret we all crave human connection which is especially true when we re in a new environment. We know from e CITM report Chinese travellers feel comfortable and most welcome in destinations when shop assistants speak Mandarin, Chinese mobile wallet is accepted, and ere is signage ey can understand. Accommodation providers can get excited about e new wave of edgy and energetic Chinese traveller, tapping into is lucrative market by catering to eir ever-curious travel desires. It s all fun and freedom for e future of e Chinese traveller, and Hotels.com can t wait to come along for e ride! Top ten destinations Chinese travellers are excited to visit for e first time in e next 12 mons: RANKING IN 2018 DESTINATION INCIDENCE 2018 YOY DIFFERENCE 1 Australia 19% +3% 2 Canada 18% +2% 3 France 14% -4% 3 New Zealand 14% +4% 5 USA 12% -6% 6 Maldives 10% -1% 7 Germany 9% -3% 7 Singapore 9% -1% 7 Japan 9% 1% 10 Korea 8% +1% Ends For full report, please visit www.citmhotels.com.

For furer information, please contact: Kaitlin Marrin Kaitlin.marrin@hkstrategies.ca 416-413-4565 Hill + Knowlton Strategies Notes to Editors This is e seven edition of e Hotels.com Chinese International Travel Monitor (CITM), which takes a comprehensive look at e impact on global travel by mainland Chinese travellers. Hotels.com engaged Ipsos, a world leader in market research, to conduct interviews during May 2018 wi 3,047 Chinese residents, aged 18-58 years, who had traveled overseas in e past 12 mons. A computer-assisted web interviewing technology was used for e different-tiered cities. Chinese cities are classified into different tiers based on e populations, economic size and political ranking. Tier 1 includes cities such as Beijing and Shanghai, Tier 2 provincial capitals such as Chengdu, Tier 3 medium sized cities such as Zhuhai and Tier 4 smaller sized cities. In is survey 51 per cent of participants lived in Tier 1 cities, 33 per cent in Tier 2 cities and 16 per cent in Tier 3. The travellers were asked about eir spending patterns, travel preferences, booking meods, accommodation choices and future plans, along wi many oer aspects of eir travel. When analyzing eir responses, researchers divided travellers into four age categories, ose born after 1960, 1970, 1980 and 1990, to provide furer insight into choices and preferences of different generations. Those born after 1980 and 1990 are referred to as millennials roughout e report. About Hotels.com About Hotels.com (or Hotels.com ) Hotels.com is e most rewarding way to book a place to stay. We really love travel and we know you do too. That s why we make it really easy to book wi us. Wi hundreds of ousands of places to stay around e world and 90 local websites in 41 languages, Hotels.com has it all. So, wheer you re looking for value in Vegas, treehouses in Thailand or villas in Venezuela, it s all just a click away. And wi our Reward-winning loyalty program you earn free* nights while you sleep and get access to instant savings like Secret Prices** what could be better? Booking just got smarter too. Wi over 25 million real guest reviews and an app so easy to use at it s been downloaded more an 70 million times, you can be sure to find e perfect place for you.

2018 Hotels.com, LP. All rights reserved. Hotels.com and e Hotels.com logo are trademarks of Hotels.com, LP. All oer trademarks are property of eir respective owners. CST #2083949-50 * The Reward Night is exclusive of taxes and fees. The value of e reward night corresponds to e average accommodation price of e 10 previously collected overnight stays. Registration and booking are available rough e www.hotels.com website, as well as e hotels.com app on e Apple Store and on Google Play. **Secret Prices are available to Hotels.com app users, Hotels.com Rewards members and individuals who unlock Secret Prices on e website by subscribing to Hotels.com by email. Secret Prices will be shown where e Your Secret Price banner is displayed on your search results. Available on selected hotels and selected dates only. Subject to full terms and conditions.