August 2014 (Fiscal Year 2014) Monthly Ridership Report METROBus and METRORail

August 2014 (Fiscal Year 2014) Monthly Ridership Report METROBus and METRORail

AUGUST 2014 (FY2014) Table Of Contents Fixed Route System Ridership Overview Explanation of information Page 4 Average Daily Ridership - FY2014 and FY2013 - Year-To-Date Page 5 Top Ten Bus Routes - FY2014 - Data Page 6 Top Ten Bus Routes - FY2014 - Charts Page 7 METROBus Ridership Overview Weekday - By Bus Route - Data Pages 8-10 Saturday - By Bus Route - Data Pages 11-12 Sunday - By Bus Route - Data Page 13 METROBus Charts - Weekday Page 14 METROBus Charts - Saturday Page 15 METROBus Charts - Sunday Page 16 METRORail Ridership Overview Weekday - By Rail Station - Data Page 17 Saturday - By Rail Station - Data Page 18 Sunday - By Rail Station - Data Page 19 METRORail Charts - Weekday Page 20 METRORail Charts - Saturday Page 21 METRORail Charts - Sunday Page 22 METROBus Indicators Explanation of information Page 23 Weekday - Boardings By Revenue Hour - Data Page 24 Weekday - Boardings By Revenue Hour - Chart Page 25 Weekday - Boardings By Revenue Mile - Data Page 26 Weekday - Boardings By Revenue Mile - Chart Page 27 Saturday - Boardings By Revenue Hour - Data Page 28 Saturday - Boardings By Revenue Hour - Chart Page 29 Saturday - Boardings By Revenue Mile - Data Page 30 Saturday - Boardings By Revenue Mile - Chart Page 31 Sunday - Boardings By Revenue Hour - Data Page 32 Sunday - Boardings By Revenue Hour - Chart Page 33 Sunday - Boardings By Revenue Mile - Data Page 34 Sunday - Boardings By Revenue Mile - Chart Page 35 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 2

AUGUST 2014 (FY2014) Table Of Contents Composite of Boardings and Indicators by Route Explanation of information Page 36 All Fixed-Route Bus Routes Pages 37-39 Local - Radial Pages 40-41 Local - Crosstown Page 42 Local - Circulator Page 43 Local - Limited Page 43 Local - Shuttle Page 43 Park & Ride - CBD Peak Period Page 44 Park & Ride - CBD Off-Peak Period Page 44 Park & Ride - Secondary Activity Centers Page 44 Indicators by Service Category - Weekday Page 45 Indicators by Service Category - Saturday Page 46 Indicators by Service Category - Sunday Page 47 Core Routes Explanation of information Page 48 Core Routes - Weekday Page 49 Core Routes - Saturday Page 50 Core Routes - Sunday Page 51 Annual Fixed-Route Ridership Comparison Annual Fixed-Route Ridership Comparison by Month and by Year Page 52 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 3

How to read this report AUGUST 2014 (FY2014) FIXED-ROUTE SYSTEM RIDERSHIP OVERVIEW - Explanation of Information Introduction This report shows how many customers used the combined METRO bus and rail systems in a given month and year-to-date. Ridership statistics are given on a system-wide and route/station level basis as well as by weekday, Saturday, and Sunday. Ridership is counted as boardings, or unlinked passenger trips (National Transit Database (NTD). How are customers counted? Bus Boardings are recorded by automatic passenger counters (APCs) and passenger count cards. METRO has equipped 100% of its fixed-route bus fleet with automatic passenger counters. The raw data are adjusted for missing data and APC under counting as approved in METRO's NTD alternative sampling methodology. Additionally, there are certain routes for which passenger count cards are used due multiple fares on the same route (Route 236 San Jacinto / Baytown). Rail Boardings are recorded by automatic passenger counters (APCs). METRO has equipped 100% of its fixed-route rail fleet with automatic passenger counters. The raw data are adjusted for missing data and APC under counting for Special Events as approved in METRO's NTD methodology. How do I read the overview? The next 3 pages provide an overview of the average daily boardings on local and Park & Ride bus and METRORail for weekday, Saturday, and Sunday for both the current month as compared to the same month last year and for the current fiscal year-to-date as compared to the previous fiscal year-to-date. Information is also presented for the 10 bus routes with the highest average daily ridership, the highest growth between FY2012 and FY2013, and the highest loss between FY2012 and FY2013 for weekday, Saturday, and Sunday. The 10 bus routes with the highest average daily ridership are also presented in graphical form compared to the average ridership for a weekday, Saturday, or Sunday route. How do I compare this year to last year? Boardings data are presented on an average daily basis for ease of comparison. For example, Route 1 Hospital - weekday had 4,623 average daily boardings during FY2014 (October 2013 - August 2014) as compared to 4,625 average daily boardings during FY2013 (October 2012 - August 2013). The change in ridership between FY2014 and FY2013 was - 2 boardings or -0.04%. This percentage decrease was lower for Route 1 Hospital than for the average of all weekday routes ( + 1.5%). A similar presentation is done for each METRORail station. Are all days included in average daily boardings? The average daily data cover the service operated on typical days in accordance with the normal schedule (for fixed schedule service). A typical day is a day on which normal, regular service is operated. The average daily data does not include days when 1) extra service is provided to meet demands for special events (e.g., the Houston Livestock Show and Rodeo), or 2) service consumed (or ridership) is reduced due to unusually bad weather (e.g., temperatures at or in excess of 100 or days with significant amounts of rainfall), or 3) holidays (e.g., Christmas). (From the NTD 2013 Annual Reporting Manual, Service form (S-10), p. 179) Why do some route numbers have two different names? One means of improving operational efficiency is the use of a single bus on multiple bus routes that each serve downtown. Bus routes that are combined in this manner are through-routed or "hooked." For example, Route 3 Langley and Route 3 West Gray are "hooked" and share the same bus equipment. Currently, METRO operates 14 weekday through-routed / "hooked" route combinations. Ridership allocations for hooked routes are adjusted annually. Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 4

Fixed Route System Ridership Overview AUGUST 2014 (FY2014) Year-To Current Year-To Current Year-To Current Date Month Date Month Date Month METROBus and METRORail FY2014 276,950 276,231 131,103 133,940 86,255 89,738 FY2013 269,144 266,596 126,423 126,433 80,671 81,191 Change 7,806 9,635 4,680 7,507 5,584 8,547 % Change 2.9% 3.6% 3.7% 5.9% 6.9% 10.5% METROBus FY2014 234,863 231,869 112,663 115,541 72,464 75,502 FY2013 231,470 228,350 111,831 111,898 69,869 70,771 Change 3,393 3,519 832 3,643 2,595 4,731 % Change 1.5% 1.5% 0.7% 3.3% 3.7% 6.7% METROBus - Local FY2014 201,628 197,991 FY2013 200,037 197,253 Change 1,591 738 % Change 0.8% 0.4% METROBus - Park & Ride FY2014 33,235 33,878 FY2013 31,433 31,097 Change 1,802 2,781 % Change 5.7% 8.9% AVERAGE DAILY RIDERSHIP - BY SERVICE CATEGORY WEEKDAY - AVERAGE SATURDAY - AVERAGE SUNDAY - AVERAGE METRORail FY2014 42,087 44,362 18,440 18,399 13,790 14,236 FY2013 37,674 38,246 14,592 14,535 10,801 10,420 Change 4,413 6,116 3,848 3,864 2,989 3,816 % Change 11.7% 16.0% 26.4% 26.6% 27.7% 36.6% Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 5

Fixed Route System Ridership Overview AUGUST 2014 (FY2014) Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings 1 163 FONDREN 9,167 163 FONDREN 1,204 2 BELLAIRE (337) 2 2 BELLAIRE 7,361 68 BRAYS BAYOU 510 44 ACRES HOMES (266) 3 82 WESTHEIMER-WEST OAKS 6,757 4 BEECHNUT 458 352 SWINGLE SHUTTLE (235) 4 65 BISSONNET 6,122 221 KINGSLAND 403 40 PECORE (148) 5 25 RICHMOND 5,925 265 WEST BELLFORT 362 33 POST OAK (147) 6 52 SCOTT 5,725 25 RICHMOND 199 77 LIBERTY (119) 7 46 GESSNER 5,210 217 CYPRESS 192 5 SOUTHMORE (116) 8 4 BEECHNUT 5,195 50 HARRISBURG 181 36 LAWNDALE (111) 9 73 BELLFORT 5,146 87 SUNNYSIDE / TMC 154 50 HEIGHTS (96) 10 56 AIRLINE 4,822 412 GREENLINK CIRCULATOR 146 9 NORTH MAIN (88) Subtotal 61,429 % of Total Boardings 26% Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings 1 2 BELLAIRE 5,346 163 FONDREN 771 56 AIRLINE (330) 2 163 FONDREN 5,152 4 BEECHNUT 373 82 WESTHEIMER-WEST OAKS (254) 3 82 WESTHEIMER-WEST OAKS 4,998 2 BELLAIRE 326 81 WESTHEIMER-SHARPSTOWN (195) 4 56 AIRLINE 3,871 65 BISSONNET 257 52 HIRSCH (141) 5 65 BISSONNET 3,588 25 RICHMOND 228 36 KEMPWOOD (126) 6 52 SCOTT 3,427 9 GULFTON 217 20 CANAL (117) 7 46 GESSNER 3,367 52 SCOTT 192 29 TSU/UH HIRSCH (116) 8 25 RICHMOND 3,245 79 WEST LITTLE YORK 91 88 HOBBY AIRPORT (91) 9 81 WESTHEIMER-SHARPSTOWN 3,161 86 FM1960 79 45 TIDWELL (85) 10 4 BEECHNUT 3,083 11 ALMEDA 73 53 BRIAR FOREST (79) Subtotal 39,238 % of Total Boardings 35% TOP TEN BUS ROUTES - FY2014 WEEKDAY RIDERSHIP (Year-To-Date) SATURDAY RIDERSHIP (Year-To-Date) SUNDAY RIDERSHIP (Year-To-Date) Highest Daily Boardings Highest Growth Highest Loss Route Boardings Route Boardings Route Boardings 1 163 FONDREN 3,738 163 FONDREN 605 56 AIRLINE (224) 2 2 BELLAIRE 3,531 65 BISSONNET 375 40 TELEPHONE (92) 3 82 WESTHEIMER-WEST OAKS 3,502 4 BEECHNUT 364 33 POST OAK (79) 4 56 AIRLINE 3,479 25 RICHMOND 274 20 CANAL (58) 5 65 BISSONNET 2,632 2 BELLAIRE 164 8 SOUTH MAIN (57) 6 52 SCOTT 2,339 82 WESTHEIMER-WEST OAKS 127 36 LAWNDALE (50) 7 81 WESTHEIMER-SHARPSTOWN 2,275 86 FM1960 120 1 HOSPITAL (45) 8 4 BEECHNUT 2,241 6 JENSEN 105 45 TIDWELL (43) 9 25 RICHMOND 1,971 10 WILLOWBEND 91 308 NORTHWEST SHUTTLE (41) 10 46 GESSNER 1,908 30 CULLEN 90 30 CLINTON (39) Subtotal 27,617 % of Total Boardings 38% Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 6

Fixed Route System Ridership Overview AUGUST 2014 (FY2014) TOP TEN BUS ROUTES - FY2014 WEEKDAY RIDERSHIP (Year-To-Date) 10,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000-163 Fondren 2 Bellaire 82 Westheimer - West Oaks 65 Bissonnet 25 Richmond 52 Scott 46 Gessner 73 Bellfort 4 Beechnut 56 Airline Boardings Average SATURDAY RIDERSHIP (Year-To-Date) 6,000 5,000 4,000 3,000 2,000 1,000-2 Bellaire 163 Fondren 82 Westheimer - West Oaks 56 Airline 65 Bissonnet 52 Scott 46 Gessner 25 Richmond 81 Westheimer - Sharpstown 4 Beechnut Boardings Average SUNDAY RIDERSHIP (Year-To-Date) 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500-163 Fondren 56 Airline 2 Bellaire 82 Westheimer - West Oaks 65 Bissonnet 52 Scott 81 Westheimer - Sharpstown 4 Beechnut 25 Richmond 46 Gessner Boardings Average Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 7

AUGUST 2014 (FY2014) - Average Weekday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE BUS ROUTES 1 HOSPITAL 4,623 4,625 (2) -0.04% 4,941 4,893 4,614 4,648 4,578 4,432 4,618 4,623 4,552 4,357 4,594 2 BELLAIRE 7,361 7,698 (337) -4.4% 8,280 8,080 7,147 7,539 6,972 7,264 7,385 7,371 7,311 6,886 6,734 3 LANGLEY 969 985 (16) -1.6% 1,015 1,032 986 942 948 911 941 976 942 952 1,014 3 WEST GRAY 826 774 52 6.7% 865 879 840 803 807 776 802 831 803 811 864 4 BEECHNUT 5,195 4,737 458 9.7% 5,307 5,402 5,153 5,172 5,096 5,132 5,337 5,079 5,245 5,039 5,184 5 KASHMERE 1,716 1,736 (19) -1.1% 1,975 1,886 1,777 1,821 1,666 1,515 1,642 1,672 1,654 1,611 1,662 5 SOUTHMORE 2,185 2,301 (116) -5.1% 2,514 2,401 2,261 2,317 2,121 1,928 2,089 2,128 2,106 2,050 2,116 6 JENSEN 1,539 1,576 (37) -2.3% 1,647 1,604 1,474 1,558 1,553 1,491 1,565 1,478 1,496 1,505 1,552 6 TANGLEWOOD 904 848 55 6.5% 967 942 866 915 912 876 919 868 878 884 911 8 SOUTH MAIN 3,097 2,977 119 4.0% 3,365 3,295 2,950 2,995 3,069 3,065 3,204 3,112 3,014 2,932 3,063 9 NORTH MAIN 904 992 (88) -8.9% 1,053 980 880 889 849 837 913 912 874 859 903 9 GULFTON 1,415 1,485 (70) -4.7% 1,647 1,533 1,376 1,391 1,328 1,309 1,428 1,426 1,368 1,343 1,413 10 WILLOWBEND 1,353 1,227 126 10.3% 1,452 1,445 1,361 1,315 1,240 1,245 1,402 1,434 1,361 1,327 1,302 11 ALMEDA 1,555 1,494 60 4.0% 1,724 1,633 1,472 1,587 1,514 1,447 1,578 1,520 1,536 1,527 1,561 11 NANCE 874 878 (3) -0.4% 970 919 828 893 852 814 888 855 864 859 878 14 HIRAM CLARKE 2,426 2,463 (37) -1.5% 2,800 2,663 2,418 2,508 2,373 2,309 2,351 2,307 2,239 2,330 2,390 15 FULTON 2,317 2,083 234 11.2% 2,355 2,323 2,275 Discontinued 18 KIRBY 1,199 1,241 (42) -3.4% 1,315 1,291 1,141 1,198 1,119 1,140 1,187 1,167 1,153 1,210 1,273 19 WILCREST 1,320 1,302 19 1.4% 1,496 1,437 1,285 1,308 1,315 1,255 1,298 1,268 1,259 1,262 1,338 20 CANAL 1,722 1,801 (79) -4.4% 1,873 1,753 1,659 1,692 1,645 1,669 1,726 1,693 1,722 1,720 1,788 20 LONG POINT 2,478 2,487 (9) -0.4% 2,695 2,523 2,387 2,435 2,368 2,402 2,484 2,436 2,478 2,475 2,574 23 CROSSTIMBERS 1,983 2,002 (19) -1.0% 2,166 1,957 1,834 2,012 2,000 1,968 2,056 2,090 1,900 1,859 1,969 24 NORTHLINE 1,469 1,966 (497) -25.3% 2,189 2,017 1,827 1,279 1,222 1,236 1,255 1,286 1,281 1,255 1,314 25 RICHMOND 5,925 5,727 199 3.5% 6,190 6,233 5,704 5,709 5,797 6,013 6,234 6,068 5,797 5,678 5,756 26 OUTER LOOP 1,966 1,964 3 0.1% 2,091 1,960 1,858 1,922 1,865 1,897 2,034 2,036 1,986 1,935 2,043 27 INNER LOOP 2,165 2,173 (8) -0.4% 2,301 2,136 2,099 2,135 2,070 2,077 2,236 2,230 2,207 2,129 2,198 29 TSU/UH HIRSCH 1,183 1,182 1 0.1% 1,304 1,312 1,206 1,210 1,173 1,145 1,140 1,145 1,101 1,096 1,186 30 CLINTON 544 589 (45) -7.6% 600 585 540 574 539 508 524 529 524 515 549 30 CULLEN 2,857 2,876 (20) -0.7% 3,149 3,072 2,832 3,014 2,828 2,666 2,752 2,779 2,749 2,703 2,881 32 RENWICK 1,188 1,088 100 9.2% 1,185 1,161 1,078 1,070 1,155 1,253 1,310 1,295 1,131 1,180 1,247 33 POST OAK 4,733 4,880 (147) -3.0% 5,254 5,090 4,803 4,590 4,601 4,529 4,795 4,731 4,539 4,417 4,716 34 MONTROSE 495 580 (85) -14.6% 545 489 439 476 494 491 523 512 501 500 473 36 KEMPWOOD 1,622 1,600 22 1.4% 1,802 1,668 1,550 1,582 1,607 1,562 1,639 1,610 1,591 1,596 1,632 36 LAWNDALE 1,622 1,733 (111) -6.4% 1,802 1,668 1,550 1,582 1,607 1,562 1,639 1,610 1,591 1,596 1,632 37 EL SOL 484 403 82 20.3% 551 498 446 461 482 478 483 488 470 482 489 38 MANCHESTER DOCKS 80 75 5 6.3% 81 83 81 75 75 77 80 85 84 73 85 40 PECORE 2,096 2,244 (148) -6.6% 2,276 2,212 1,988 2,041 2,071 2,025 2,162 2,111 2,039 2,030 2,104 40 TELEPHONE 3,144 3,099 45 1.5% 3,414 3,318 2,983 3,062 3,106 3,037 3,242 3,167 3,058 3,045 3,156 42 HOLMAN 1,513 1,589 (76) -4.8% 1,798 1,674 1,384 1,565 1,721 1,549 1,627 1,430 1,327 1,225 1,346 44 ACRES HOMES 2,669 2,935 (266) -9.1% 2,975 2,923 2,689 2,702 2,763 2,626 2,523 2,579 2,487 2,491 2,598 45 TIDWELL 3,283 3,353 (70) -2.1% 3,635 3,462 3,311 3,384 3,248 3,059 3,252 3,235 3,214 3,151 3,160 46 GESSNER 5,210 5,197 12 0.2% 5,655 5,505 5,382 5,127 5,233 5,277 5,317 5,243 4,938 4,678 4,951 47 HILLCROFT 918 971 (53) -5.5% 1,058 977 907 917 876 879 958 933 858 837 893 48 NAVIGATION 513 530 (17) -3.1% 537 529 493 515 506 487 509 529 511 515 512 49 CHIMNEY ROCK 547 530 17 3.2% 572 532 507 501 546 550 574 581 533 544 576 50 HARRISBURG 3,865 3,684 181 4.9% 4,096 4,032 3,714 3,765 3,807 3,842 3,933 3,963 3,850 3,729 3,780 50 HEIGHTS 2,798 2,894 (96) -3.3% 2,966 2,920 2,689 2,726 2,757 2,782 2,848 2,870 2,788 2,700 2,737 52 HIRSCH 3,083 2,957 126 4.3% 3,273 3,209 2,999 3,171 3,244 2,967 3,090 3,090 2,991 2,882 2,995 52 SCOTT 5,725 5,740 (15) -0.3% 6,078 5,960 5,569 5,889 6,024 5,511 5,738 5,738 5,556 5,353 5,563 53 BRIAR FOREST 4,122 4,026 96 2.4% 4,581 4,503 4,004 4,044 4,167 4,154 4,252 4,208 3,851 3,715 3,860 56 AIRLINE 4,822 4,779 43 0.9% 5,195 5,096 4,693 4,727 4,614 4,787 4,802 4,903 4,731 4,571 4,919 58 HAMMERLY 833 860 (27) -3.1% 853 795 757 785 790 824 882 900 857 835 879 59 ALDINE MAIL 300 253 47 18.7% 304 292 266 274 280 294 307 319 319 311 334 60 SOUTH MacGREGOR 890 848 42 5.0% 951 943 855 902 892 812 849 870 893 897 929 64 LINCOLN CITY 170 147 23 15.3% 205 185 169 164 177 161 184 179 143 143 159 65 BISSONNET 6,122 6,066 56 0.9% 6,608 6,469 6,034 6,013 6,114 5,878 5,987 5,880 6,245 5,925 6,186 66 YALE 1,639 1,542 97 6.3% 1,663 1,627 1,513 1,503 1,654 1,619 1,709 1,768 1,670 1,585 1,718 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 8

AUGUST 2014 (FY2014) - Average Weekday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE BUS ROUTES 67 DAIRY ASHFORD 709 774 (65) -8.4% 857 775 686 735 664 648 720 705 660 641 712 68 BRAYS BAYOU 4,747 4,238 510 12.0% 5,209 5,065 4,063 4,869 5,058 4,713 4,977 4,639 4,573 4,421 4,636 70 MEMORIAL 417 444 (27) -6.1% 449 432 409 419 417 417 408 407 413 397 421 71 COTTAGE GROVE CIRCULATOR 44-44 47 40 48 45 44 42 43 44 72 WESTVIEW 793 847 (54) -6.4% 895 819 805 760 773 797 789 780 755 767 778 73 BELLFORT 5,146 5,168 (23) -0.4% 5,865 5,563 5,304 5,391 5,316 4,982 5,089 5,162 4,509 4,684 4,737 75 ELDRIDGE 420 396 24 6.1% 425 372 379 384 388 389 420 432 449 445 540 77 LIBERTY 1,750 1,869 (119) -6.4% 1,983 1,888 1,705 1,822 1,840 1,660 1,758 1,673 1,627 1,585 1,709 77 MLK 3,719 3,794 (75) -2.0% 4,213 4,012 3,624 3,872 3,909 3,528 3,736 3,555 3,457 3,369 3,631 78 ALABAMA 346 411 (65) -15.9% 385 366 336 351 345 337 352 340 341 323 330 78 IRVINGTON 890 916 (26) -2.8% 991 941 864 902 888 866 904 874 876 831 848 79 WEST LITTLE YORK 1,362 1,258 103 8.2% 1,373 1,351 1,237 1,412 1,325 1,347 1,379 1,372 1,346 1,347 1,489 80 DOWLING 719 708 10 1.5% 799 774 730 750 702 653 694 696 701 686 720 80 LYONS 1,172 1,155 17 1.5% 1,304 1,263 1,191 1,223 1,146 1,065 1,132 1,135 1,143 1,119 1,174 81 WESTHEIMER-SHARPSTOWN 4,815 4,843 (28) -0.6% 5,240 5,106 4,790 4,744 4,716 4,825 4,902 4,851 4,567 4,508 4,714 82 WESTHEIMER-WEST OAKS 6,757 6,769 (13) -0.2% 7,056 6,816 6,466 6,551 6,675 6,634 6,850 6,896 6,804 6,710 6,863 83 LEE ROAD 1,031 1,008 23 2.3% 1,137 1,163 1,062 1,125 1,170 866 950 945 976 974 972 85 ANTOINE 4,161 4,125 36 0.9% 4,461 4,312 4,078 4,301 3,988 3,853 4,037 4,107 4,115 4,206 4,316 86 FM1960 3,518 3,495 23 0.7% 3,822 3,955 3,603 3,701 3,436 3,166 3,393 3,427 3,330 3,366 3,500 87 SUNNYSIDE / TMC 2,865 2,711 154 5.7% 3,163 3,003 2,705 2,888 2,932 2,676 2,761 2,711 2,755 2,802 3,115 88 HOBBY AIRPORT 2,346 2,368 (23) -1.0% 2,606 2,578 2,305 2,396 2,331 2,185 2,303 2,257 2,219 2,212 2,408 97 SETTEGAST 360 328 32 9.8% 326 337 342 344 372 368 361 388 371 380 369 98 BRIARGATE 729 695 34 4.9% 780 761 714 742 719 653 727 711 721 746 744 102 BUSH I.A.H 3,240 3,157 84 2.6% 3,546 3,427 3,221 3,203 3,193 3,000 3,237 3,149 3,274 3,176 3,217 108 VETERANS MEMORIAL 2,614 2,648 (34) -1.3% 2,944 2,782 2,503 2,752 2,654 2,514 2,659 2,460 2,557 2,517 2,413 131 MEMORIAL 1,795 1,739 56 3.2% 1,838 1,871 1,773 1,799 1,846 1,694 1,822 1,773 1,715 1,748 1,866 132 HARWIN 2,259 2,275 (16) -0.7% 2,692 2,497 2,263 2,336 2,242 2,072 2,248 2,164 2,099 2,099 2,138 137 NORTHSHORE 2,157 2,158 (1) 0.0% 2,349 2,259 2,095 2,196 2,153 2,069 2,085 2,117 2,103 2,104 2,197 163 FONDREN 9,167 7,963 1,204 15.1% 9,659 9,467 8,742 9,027 9,145 8,903 9,312 9,662 8,893 8,822 9,202 170 MISSOURI CITY / TMC 811 769 42 5.5% 843 830 701 756 786 761 889 823 859 849 829 202 KUYKENDAHL 2,101 1,981 120 6.0% 2,123 1,978 1,704 2,115 2,124 2,051 2,257 2,197 2,270 2,192 2,099 204 SPRING 1,438 1,404 34 2.4% 1,468 1,418 1,261 1,531 1,486 1,397 1,487 1,456 1,518 1,392 1,400 209 NORTH FREEWAY 555 588 (33) -5.6% 583 561 494 527 565 538 610 590 542 542 551 212 SETON LAKE 725 687 38 5.5% 755 737 615 720 745 720 760 710 766 749 694 214 NORTHWEST STATION 2,413 2,382 31 1.3% 2,430 2,348 1,995 2,468 2,492 2,371 2,496 2,419 2,507 2,545 2,474 216 WEST LITTLE YORK - PINEMONT 596 683 (87) -12.7% 716 663 571 658 580 564 569 466 610 583 577 217 CYPRESS 1,925 1,733 192 11.1% 1,877 1,609 1,505 1,964 2,037 1,879 2,020 2,036 2,121 2,074 2,053 219 NORTHWEST FREEWAY 269 255 14 5.6% 273 268 232 254 267 268 289 267 276 268 301 221 KINGSLAND 2,904 2,501 403 16.1% 2,649 2,557 2,210 3,010 3,159 3,034 3,236 3,002 3,031 3,005 3,051 222 GRAND PARKWAY 982 859 123 14.3% 995 939 840 1,006 1,071 983 1,057 977 933 979 1,020 228 ADDICKS 2,054 1,943 111 5.7% 2,072 1,937 1,663 2,084 2,070 2,028 2,206 2,073 2,207 2,132 2,125 229 KATY FREEWAY 482 450 32 7.2% 518 507 438 463 480 489 502 444 466 480 513 236 MAXEY ROAD 514 519 (5) -1.1% 560 538 413 490 493 489 527 515 557 538 532 236 SAN JACINTO / BAYTOWN 120 119 1 0.5% 135 132 110 124 126 115 121 106 120 115 112 244 MONROE 492 470 22 4.7% 542 495 419 488 478 492 514 486 515 488 499 246 BAY AREA 1,997 1,912 85 4.4% 2,116 2,026 1,681 2,043 2,073 1,904 2,057 1,931 2,091 2,059 1,984 247 FUQUA 977 973 4 0.4% 1,004 956 838 1,011 999 955 1,030 950 1,005 966 1,029 249 GULF FREEWAY 410 382 28 7.3% 451 439 381 411 407 394 409 409 406 403 405 255 KINGWOOD 1,048 1,049 (1) -0.1% 1,080 1,049 882 1,055 1,106 1,023 1,125 1,056 1,082 1,032 1,041 256 EASTEX 960 896 63 7.1% 990 909 775 927 971 922 1,039 988 1,064 985 988 257 TOWNSEN 1,069 1,021 48 4.7% 1,121 1,010 860 1,025 1,041 1,052 1,142 1,087 1,171 1,128 1,122 259 EASTEX FREEWAY 284 275 8 3.1% 321 317 261 276 280 272 283 277 258 255 321 261 WEST LOOP 388 405 (17) -4.1% 453 393 319 376 382 363 388 376 414 415 393 262 WESTWOOD 701 654 46 7.0% 737 681 554 660 731 679 747 717 764 738 696 265 WEST BELLFORT 2,863 2,501 362 14.5% 2,775 2,529 2,247 2,924 2,890 2,824 3,195 2,938 3,115 3,095 2,964 269 SOUTHWEST FREEWAY 17 16 1 5.0% 17 12 24 13 17 18 20 16 18 18 18 274 WESTCHASE/GESSNER 461 476 (15) -3.1% 519 465 393 429 464 464 494 464 469 457 459 283 KUYKENDAHL/GREENWAY 461 431 30 6.9% 545 464 380 443 447 426 471 448 486 493 465 285 KINGSLAND-UPTOWN 220 174 47 26.8% 249 233 184 198 207 212 230 221 227 224 237 292 WEST BELLFORT-WESTWOOD/TMC 617 601 16 2.6% 662 672 545 628 637 627 634 635 591 564 588 297 SOUTHPOINT-MONROE/TMC 1,015 1,003 12 1.2% 1,079 1,026 879 991 1,009 985 1,066 1,067 1,077 1,017 966 298 KINGSLAND-ADDICKS-NWTC/TMC 1,367 1,318 48 3.7% 1,452 1,411 1,203 1,331 1,454 1,326 1,395 1,317 1,397 1,375 1,370 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 9

AUGUST 2014 (FY2014) - Average Weekday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE BUS ROUTES 302 POLK SHUTTLE 53 54 (1) -1.9% 56 53 57 57 48 45 51 43 57 56 57 303 WEST SHUTTLE 307 273 34 12.4% 247 259 267 279 357 350 329 335 336 306 310 304 KASHMERE SHUTTLE 100 98 2 1.9% 80 95 88 101 103 96 104 103 106 114 113 305 HIRAM CLARKE SHUTTLE 120 104 16 15.4% 100 95 100 106 147 129 137 134 121 121 129 306 FALLBROOK SHUTTLE 105 108 (3) -3.0% 98 102 106 102 106 93 101 102 120 110 112 308 NORTHWEST SHUTTLE 58 98 (40) -41.0% 62 53 60 348 FOOD BANK SHUTTLE 77 77 71 91 74 75 75 59 74 78 87 81 78 352 SWINGLE SHUTTLE - 235 (235) -100.0% Discontinued 402 BELLAIRE QUICKLINE 774 700 75 10.7% 748 692 601 618 629 632 678 663 1,042 1,082 1,134 412 GREENLINK CIRCULATOR 1,172 1,026 146 14.2% 1,140 1,122 939 945 1,048 1,065 1,181 1,153 1,309 1,629 1,357 426 TMC SWIFTLINE 261 230 31 13.3% 286 270 266 266 252 246 268 257 249 257 255 TOTAL 234,863 231,470 3,393 1.5% 253,524 244,904 224,033 232,385 231,650 224,670 235,438 231,911 228,911 225,061 231,869 NOTES 1 METRO made route changes with the Aug 2013 service change effective Aug 25, 2013. A) Added additional trips or extended span of service on the following routes to minimize overcrowding: 46 Gessner, 82 Westheimer, 163 Fondren, 221 Kingsland, 246 Bay Area, 265 West Bellfort B) 59 Adline Mail. Vehicle changed from 40' bus to 24' bus to match service with ridership demand. C) Running time adjustments were made on the following routes to improve service reliability: 18 Kirby, 25 Richmond, 53 Briar Forest, 73 Bellfort, 212 Seton Lake 2 METRO made route changes effective with the service change on December 21, 2013. A) 15 Fulton. Route discontinued effective December 22, 2013. B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 3 Route 308 Employee Shuttle service no longer operated as a fixed route bus. 4 METRO made route changes with the Jan 2014 service change effective Jan 26, 2014. A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 8 South Main, 49 Chimney Rock, 53 Briar Forest, 65 Bissonnet, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: 46 Gessner, 59 Aldine Mail, 82 Westheimer West Oaks, 87 Sunnyside/TMC, 108 Veterans Memorial, 137 Northshore, 163 Fondren, 214 Northwest Station, 217 Cypress, 221 Kingsland, 256 Eastex C) 71 Cottage Grove. New route commenced operations effective Jan 27, 2014. D) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the following routes: 70 Memorial, 72 Westview 5 METRO made route changes with the Jun 2014 service change effective Jun 1, 2014. A) 402 Bellaire Quickline. New midday service commenced operations effective June 1, 2014. B) Added additional trips or extended span of service on the following routes to minimize overcrowding: 170 Missouri City, 217 Cypress, 221 Kingsland, 246 Bay Area, 298 Kingsland/Addicks, NWTC/TMC C) Running time adjustments were made on the following routes to improve service reliability: 25 Richmond, 32 Renwick 6 413 Greenlink Orange Route operated Monday, July 28th - Friday, July 31st. (KIPP Conference) Boardings: 272 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 10

AUGUST 2014 (FY2014) - Average Saturday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE BUS ROUTES 1 HOSPITAL 1,939 2,006 (67) -3.4% 1,996 1,877 1,707 1,770 1,846 1,834 2,191 2,163 2,016 2,028 1,904 2 BELLAIRE 5,346 5,020 326 6.5% 5,393 5,692 4,549 5,614 4,840 5,570 5,560 5,687 5,411 4,578 5,912 3 LANGLEY 554 572 (18) -3.2% 566 553 521 525 557 522 541 568 552 561 629 3 WEST GRAY 435 432 4 0.8% 445 434 409 413 438 410 425 446 434 441 494 4 BEECHNUT 3,083 2,711 373 13.7% 3,113 3,148 2,777 3,462 3,069 3,122 3,170 2,976 2,969 2,907 3,202 5 KASHMERE 957 997 (39) -3.9% 996 938 864 939 978 957 923 967 990 961 1,020 5 SOUTHMORE 1,269 1,218 51 4.2% 1,320 1,243 1,145 1,244 1,297 1,268 1,224 1,282 1,312 1,274 1,352 6 JENSEN 1,155 1,134 21 1.8% 1,228 1,122 1,048 1,142 1,158 1,146 1,195 1,161 1,186 1,121 1,199 6 TANGLEWOOD 365 358 7 1.8% 388 354 331 361 366 362 377 367 374 354 379 8 SOUTH MAIN 1,544 1,575 (31) -2.0% 1,597 1,565 1,452 1,494 1,616 1,602 1,546 1,529 1,515 1,508 1,557 9 NORTH MAIN 428 368 60 16.4% 442 386 374 351 417 428 470 486 456 459 819 9 GULFTON 795 578 217 37.6% 822 717 695 652 775 795 873 903 848 852 441 10 WILLOWBEND 755 748 7 0.9% 825 710 651 754 776 844 734 779 748 713 775 11 ALMEDA 902 829 73 8.8% 933 885 817 903 919 875 871 923 968 890 937 11 NANCE 601 600 1 0.2% 622 590 545 602 613 583 581 615 645 593 625 14 HIRAM CLARKE 1,555 1,552 2 0.2% 1,598 1,606 1,533 1,637 1,542 1,581 1,485 1,531 1,508 1,478 1,600 15 FULTON 1,518 1,531 (14) -0.9% 1,637 1,493 1,423 Discontinued 18 KIRBY 332 283 49 17.1% 333 334 303 304 338 379 311 320 318 324 385 19 WILCREST 588 591 (2) -0.4% 567 605 537 631 637 546 537 613 577 617 604 20 CANAL 1,107 1,224 (117) -9.6% 1,161 1,037 1,008 1,058 1,121 1,154 1,142 1,116 1,138 1,109 1,130 20 LONG POINT 1,467 1,496 (29) -1.9% 1,539 1,374 1,336 1,403 1,486 1,530 1,513 1,480 1,509 1,469 1,498 23 CROSSTIMBERS 824 769 55 7.1% 772 758 760 940 932 786 842 818 795 764 897 24 NORTHLINE 1,222 1,614 (392) -24.3% 1,689 1,609 1,333 1,062 1,137 1,106 1,125 1,105 1,094 1,047 1,135 25 RICHMOND 3,245 3,016 228 7.6% 2,954 3,184 3,146 3,291 3,347 3,373 3,366 3,310 3,385 2,931 3,404 26 OUTER LOOP 908 879 29 3.3% 960 851 781 870 1,016 904 916 952 926 887 926 27 INNER LOOP 986 961 24 2.5% 1,047 930 838 979 1,016 1,036 1,049 1,025 936 993 996 29 TSU/UH HIRSCH 649 765 (116) -15.2% 672 630 603 669 714 672 621 669 641 604 648 30 CLINTON 328 393 (65) -16.6% 325 332 291 338 340 319 316 326 334 331 351 30 CULLEN 1,856 1,789 67 3.8% 1,842 1,881 1,648 1,913 1,929 1,808 1,793 1,849 1,893 1,876 1,988 32 RENWICK 827 765 62 8.1% 833 804 726 707 797 825 880 924 898 814 891 33 POST OAK 2,410 2,397 13 0.5% 2,646 2,482 2,120 2,286 2,454 2,378 2,429 2,409 2,419 2,302 2,583 36 KEMPWOOD 621 747 (126) -16.9% 674 621 557 627 627 605 642 613 626 605 636 36 LAWNDALE 894 877 16 1.9% 970 893 801 903 902 871 924 883 901 870 915 37 EL SOL 376 326 50 15.2% 389 348 333 340 413 424 394 371 348 385 387 40 PECORE 999 1,070 (71) -6.6% 1,016 982 913 998 1,051 983 1,028 997 1,018 991 1,007 40 TELEPHONE 1,775 1,745 30 1.7% 1,806 1,745 1,622 1,774 1,869 1,748 1,828 1,772 1,811 1,761 1,790 42 HOLMAN 664 672 (8) -1.2% 642 679 618 618 750 653 716 655 635 623 714 44 ACRES HOMES 2,193 2,250 (57) -2.5% 2,389 2,258 2,137 2,143 2,278 2,154 2,065 2,304 2,108 2,036 2,251 45 TIDWELL 1,882 1,967 (85) -4.3% 1,880 1,968 1,816 1,970 2,066 1,794 1,701 1,908 1,836 1,854 1,911 46 GESSNER 3,367 3,414 (47) -1.4% 3,321 3,305 3,173 3,358 3,559 3,302 3,411 3,287 3,282 3,407 3,632 47 HILLCROFT 727 763 (36) -4.7% 737 753 632 633 780 765 744 796 692 715 751 48 NAVIGATION 174 184 (9) -5.1% 191 154 154 182 187 200 197 181 170 132 169 49 CHIMNEY ROCK 318 313 5 1.5% 308 327 346 299 331 311 316 312 293 299 357 50 HARRISBURG 2,547 2,562 (15) -0.6% 2,642 2,499 2,347 2,531 2,672 2,604 2,551 2,629 2,489 2,524 2,527 50 HEIGHTS 1,628 1,638 (10) -0.6% 1,689 1,598 1,500 1,618 1,709 1,665 1,631 1,681 1,591 1,614 1,615 52 HIRSCH 1,928 2,068 (141) -6.8% 1,921 1,839 1,621 1,915 2,115 1,898 1,982 2,051 1,901 1,921 2,044 52 SCOTT 3,427 3,235 192 5.9% 3,416 3,269 2,881 3,404 3,759 3,373 3,523 3,647 3,379 3,414 3,634 53 BRIAR FOREST 1,693 1,772 (79) -4.4% 1,846 1,601 1,633 1,727 1,800 1,735 1,699 1,759 1,658 1,456 1,705 56 AIRLINE 3,871 4,201 (330) -7.9% 4,212 3,997 3,388 3,678 3,988 3,654 3,976 4,002 3,812 3,865 4,010 58 HAMMERLY 425 382 43 11.2% 417 392 359 402 440 449 440 452 450 408 463 60 SOUTH MacGREGOR 540 517 23 4.5% 534 529 523 500 539 466 548 568 539 615 573 65 BISSONNET 3,588 3,331 257 7.7% 3,904 3,332 3,210 3,315 3,902 3,830 3,314 3,829 3,407 3,739 3,686 66 YALE 1,424 1,436 (12) -0.8% 1,397 1,459 1,291 1,344 1,480 1,379 1,492 1,451 1,486 1,408 1,480 68 BRAYS BAYOU 1,749 1,678 71 4.2% 1,957 1,795 1,539 1,828 1,744 1,678 1,634 1,729 1,693 1,701 1,941 72 WESTVIEW 531 563 (33) -5.8% 542 567 510 499 569 545 558 527 524 488 508 73 BELLFORT 3,009 2,972 36 1.2% 3,009 3,082 2,924 3,203 3,211 3,012 2,937 2,968 2,793 2,899 3,060 77 LIBERTY 1,001 1,051 (50) -4.8% 1,066 969 944 962 1,084 987 1,040 1,018 986 945 1,008 77 MLK 1,943 1,952 (9) -0.5% 2,070 1,882 1,832 1,868 2,104 1,915 2,020 1,975 1,915 1,835 1,957 78 IRVINGTON 467 421 46 10.9% 468 439 418 399 455 462 581 506 474 487 445 79 WEST LITTLE YORK 900 809 91 11.2% 890 783 776 888 1,001 979 851 900 880 890 1,063 80 DOWLING 489 435 54 12.3% 537 507 443 512 511 472 473 485 484 450 504 80 LYONS 908 925 (17) -1.8% 996 942 823 950 949 877 879 901 899 836 936 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 11

AUGUST 2014 (FY2014) - Average Saturday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE BUS ROUTES 81 WESTHEIMER-SHARPSTOWN 3,161 3,356 (195) -5.8% 3,416 3,116 2,955 2,998 3,335 3,131 3,145 3,318 2,995 3,124 3,238 82 WESTHEIMER-WEST OAKS 4,998 5,252 (254) -4.8% 5,482 5,219 4,542 4,874 4,842 4,881 4,901 4,833 5,237 4,926 5,242 83 LEE ROAD 630 659 (29) -4.4% 698 587 581 625 686 626 616 631 616 622 639 85 ANTOINE 2,493 2,511 (18) -0.7% 2,648 2,413 2,243 2,626 2,711 2,414 2,479 2,407 2,459 2,414 2,609 86 FM1960 2,180 2,101 79 3.7% 2,254 2,242 2,075 2,326 2,267 2,082 2,112 2,134 2,080 2,159 2,250 87 SUNNYSIDE / TMC 1,376 1,385 (9) -0.7% 1,453 1,439 1,239 1,379 1,495 1,351 1,339 1,302 1,294 1,336 1,509 88 HOBBY AIRPORT 1,476 1,567 (91) -5.8% 1,615 1,441 1,428 1,467 1,508 1,475 1,368 1,438 1,487 1,445 1,563 98 BRIARGATE 242 224 18 8.2% 228 248 232 247 251 237 251 209 234 249 277 102 BUSH I.A.H 2,166 2,163 3 0.1% 2,291 2,124 2,097 2,151 2,136 2,044 2,165 2,261 2,157 2,117 2,285 131 MEMORIAL 615 650 (35) -5.3% 632 613 587 616 630 553 634 607 645 620 628 132 HARWIN 664 625 39 6.2% 657 701 605 721 705 713 627 637 651 626 661 137 NORTHSHORE 1,211 1,200 11 0.9% 1,176 1,270 1,160 1,229 1,340 1,158 1,170 1,149 1,154 1,241 1,274 163 FONDREN 5,152 4,381 771 17.6% 4,554 4,764 4,714 5,141 5,744 5,192 5,190 5,794 5,303 5,111 5,163 302 POLK SHUTTLE 64 64 1 1.2% 73 62 65 70 72 60 67 60 54 65 61 303 WEST SHUTTLE 157 108 48 44.4% 126 127 134 119 159 153 174 157 170 220 185 308 NORTHWEST SHUTTLE 70 134 (64) -47.5% 76 64 71 TOTAL 112,663 111,831 832 0.7% 116,473 112,071 103,062 110,288 115,196 110,576 111,336 113,394 110,416 108,236 115,541 NOTES 1 METRO made route changes with the Aug 2013 service change effective Aug 25, 2013. 2 A) Added additional trips or extended span of service on the following routes to minimize overcrowding: 2 Bellaire, 4 Beechnut, 33 Post Oak, 44 Acres Homes, 50 Harrisburg / Heights, 56 Airline B) Running time adjustments were made on the following routes to improve service reliability: 18 Kirby, 86 FM 1960 3 METRO made route changes effective with the service change on December 21, 2013. A) 15 Fulton. Route discontinued effective December 22, 2013. B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 4 C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 5 Route 308 Employee Shuttle service no longer operated as a fixed route bus. 6 METRO made route changes with the Jan 2014 service change effective Jan 26, 2014. A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 8 South Main, 9 Gulfton, 10 Willowbend, 49 Chimney Rock, 53 Briar Forest, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: 46 Gessner. C) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the following route: 72 Westview 7 METRO made route changes with the Jun 2014 service change effective Jun 1, 2014. A) 402 Bellaire Quickline. New midday service commenced operations effective June 1, 2014. B) Added additional trips or extended span of service on the following routes to minimize overcrowding: 46 Gessner, 82 Westheimer, 85 Antonie C) Running time adjustments were made on the following routes to improve service reliability: 25 Richmond, 32 Renwick 8 413 Greenlink Orange Route operated Saturday, June 28th. (USA Volleyball Championship) Boardings: 971 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 12

AUGUST 2014 (FY2014) - Average Sunday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUNE JUL AUG SEP August August FIXED ROUTE BUS ROUTES 1 HOSPITAL 1,270 1,315 (45) -3.4% 1,218 1,236 1,208 1,106 1,105 1,127 1,319 1,559 1,382 1,367 1,340 2 BELLAIRE 3,531 3,367 164 4.9% 3,608 4,093 3,087 3,774 3,169 3,408 2,947 4,129 3,991 2,437 4,200 3 LANGLEY 437 459 (21) -4.6% 399 424 453 418 426 406 432 442 463 456 490 3 WEST GRAY 292 258 34 13.0% 266 283 302 279 284 271 288 295 309 304 327 4 BEECHNUT 2,241 1,877 364 19.4% 1,877 2,382 2,524 1,876 2,286 2,202 2,140 2,275 2,295 2,572 2,220 5 KASHMERE 786 732 54 7.3% 730 785 740 739 725 757 780 830 839 838 881 5 SOUTHMORE 851 860 (8) -1.0% 791 851 802 801 786 820 845 899 909 907 955 6 JENSEN 978 873 105 12.1% 1,126 1,008 929 1,015 918 877 917 993 980 1,006 987 8 SOUTH MAIN 819 875 (57) -6.5% 834 898 850 803 792 810 759 849 784 787 840 9 NORTH MAIN 392 315 77 24.4% 411 430 412 350 326 306 474 461 419 392 331 10 WILLOWBEND 472 381 91 23.9% 362 427 355 396 516 516 481 515 561 508 550 11 ALMEDA 451 430 21 4.8% 404 438 472 452 428 378 466 514 484 480 444 11 NANCE 265 253 12 4.8% 238 257 277 266 252 222 274 302 284 282 261 14 HIRAM CLARKE 1,132 1,103 29 2.7% 1,107 1,219 1,137 1,196 1,152 1,118 1,054 1,100 1,089 1,102 1,181 15 FULTON 972 1,005 (33) -3.3% 991 963 963 Discontinued 20 CANAL 1,070 1,128 (58) -5.1% 1,045 1,038 1,084 1,072 1,040 1,043 1,065 1,112 1,110 1,069 1,094 20 LONG POINT 1,207 1,174 33 2.8% 1,179 1,171 1,222 1,209 1,172 1,176 1,201 1,254 1,252 1,205 1,234 23 CROSSTIMBERS 499 456 43 9.4% 500 471 507 477 510 466 442 551 550 500 517 24 NORTHLINE 921 1,195 (274) -23.0% 1,166 1,242 1,088 845 741 789 776 863 870 871 874 25 RICHMOND 1,971 1,697 274 16.1% 1,782 1,853 1,843 1,612 2,211 1,919 2,076 2,112 2,088 2,113 2,076 26 OUTER LOOP 551 512 39 7.6% 491 577 548 499 566 522 563 537 570 594 589 27 INNER LOOP 628 618 10 1.6% 598 548 554 605 656 591 636 682 688 679 671 30 CLINTON 296 335 (39) -11.5% 294 295 293 309 290 264 286 314 301 311 304 30 CULLEN 1,350 1,260 90 7.1% 1,340 1,342 1,334 1,409 1,320 1,203 1,304 1,429 1,371 1,418 1,384 32 RENWICK 467 275 439 410 447 517 545 537 568 33 POST OAK 1,735 1,814 (79) -4.3% 1,812 1,894 1,925 1,645 1,728 1,594 1,634 1,676 1,675 1,721 1,782 36 LAWNDALE 612 662 (50) -7.6% 617 651 614 538 579 570 590 627 630 642 675 37 EL SOL 317 261 56 21.4% 318 305 291 294 282 304 360 340 343 306 338 40 PECORE 642 621 21 3.3% 588 663 649 626 669 612 610 659 660 646 683 40 TELEPHONE 1,429 1,521 (92) -6.0% 1,310 1,475 1,445 1,393 1,488 1,361 1,357 1,466 1,469 1,437 1,520 42 HOLMAN 256 197 60 30.3% 253 260 249 271 285 246 247 236 257 266 250 44 ACRES HOMES 1,519 1,519 1 0.0% 1,498 1,581 1,605 1,509 1,440 1,405 1,405 1,673 1,542 1,528 1,528 45 TIDWELL 1,327 1,370 (43) -3.2% 1,162 1,445 1,353 1,378 1,352 1,236 1,232 1,342 1,359 1,383 1,355 46 GESSNER 1,908 1,934 (27) -1.4% 1,779 2,033 1,858 1,944 1,964 1,811 1,852 1,986 1,963 1,800 1,994 47 HILLCROFT 413 409 4 0.9% 398 438 442 407 400 389 406 395 419 411 439 48 NAVIGATION 129 134 (6) -4.2% 129 120 130 136 128 109 150 144 130 117 123 50 HARRISBURG 1,701 1,684 17 1.0% 1,706 1,740 1,744 1,721 1,646 1,635 1,624 1,741 1,732 1,744 1,683 50 HEIGHTS 999 1,032 (33) -3.2% 1,002 1,022 1,024 1,011 966 960 954 1,023 1,017 1,024 988 52 HIRSCH 1,373 1,379 (5) -0.4% 1,321 1,433 1,376 1,406 1,353 1,246 1,325 1,412 1,406 1,427 1,403 52 SCOTT 2,339 2,347 (9) -0.4% 2,250 2,440 2,343 2,394 2,304 2,121 2,256 2,404 2,394 2,430 2,389 53 BRIAR FOREST 1,347 1,332 14 1.1% 1,275 1,477 1,329 1,342 1,353 1,276 1,253 1,489 1,359 1,331 1,328 56 AIRLINE 3,479 3,704 (224) -6.1% 3,239 3,433 3,520 3,319 3,090 3,300 3,560 3,811 3,612 3,772 3,620 60 SOUTH MacGREGOR 345 342 3 0.8% 371 356 349 338 329 297 303 359 365 360 364 65 BISSONNET 2,632 2,258 375 16.6% 2,291 2,600 2,933 2,036 2,683 3,087 2,659 2,381 2,870 2,295 3,122 66 YALE 929 907 22 2.5% 801 907 938 896 926 899 821 1,017 952 1,039 1,026 68 BRAYS BAYOU 1,061 985 76 7.8% 1,035 1,095 1,016 1,121 1,010 992 1,056 1,003 1,067 1,072 1,205 72 WESTVIEW 391 388 3 0.8% 349 391 413 360 380 377 391 403 388 421 433 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 13

AUGUST 2014 (FY2014) - Average Sunday - By Bus Route FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUNE JUL AUG SEP August August FIXED ROUTE BUS ROUTES 73 BELLFORT 1,448 1,416 33 2.3% 1,453 1,720 1,614 1,560 1,490 1,324 1,268 1,438 1,292 1,415 1,358 77 LIBERTY 774 741 33 4.5% 745 765 722 777 758 726 779 799 811 829 806 77 MLK 1,263 1,262 1 0.1% 1,215 1,248 1,178 1,268 1,237 1,184 1,272 1,303 1,324 1,352 1,315 78 IRVINGTON 301 241 60 24.7% 296 297 270 264 264 267 308 331 340 332 336 80 DOWLING 363 280 83 29.7% 360 381 373 376 360 317 347 352 380 367 379 80 LYONS 645 653 (8) -1.2% 641 677 663 669 640 563 616 626 675 652 673 81 WESTHEIMER-SHARPSTOWN 2,275 2,265 10 0.5% 2,301 2,252 2,269 2,240 2,008 2,132 2,247 2,444 2,409 2,411 2,312 82 WESTHEIMER-WEST OAKS 3,502 3,375 127 3.8% 3,423 3,382 3,599 3,537 3,076 3,184 3,492 3,640 3,799 3,769 3,625 83 LEE ROAD 428 435 (7) -1.6% 470 473 471 469 417 385 375 390 441 422 390 85 ANTOINE 1,779 1,800 (21) -1.2% 1,712 1,898 1,809 1,760 1,724 1,686 1,792 1,804 1,818 1,755 1,809 86 FM1960 1,558 1,438 120 8.4% 1,544 1,617 1,691 1,640 1,531 1,380 1,383 1,630 1,498 1,564 1,659 87 SUNNYSIDE / TMC 883 847 37 4.3% 861 945 880 875 864 838 766 901 903 867 1,015 102 BUSH I.A.H 1,796 1,751 45 2.6% 1,818 1,897 1,794 1,725 1,692 1,633 1,683 1,858 1,895 1,887 1,873 137 NORTHSHORE 741 710 31 4.3% 678 778 739 754 708 671 737 763 737 777 811 163 FONDREN 3,738 3,133 605 19.3% 3,194 3,800 3,643 2,997 3,660 3,597 4,169 3,938 3,924 3,835 4,360 302 POLK SHUTTLE 48 45 2 5.2% 55 44 38 43 49 44 50 43 54 50 56 303 WEST SHUTTLE 140 110 30 26.8% 106 101 104 133 143 162 160 159 151 158 162 308 NORTHWEST SHUTTLE 49 90 (41) -45.6% 39 54 53 TOTAL 72,464 69,869 2,595 3.7% 69,175 74,317 72,439 68,959 69,083 67,519 69,460 74,537 74,198 72,350 75,502 NOTES 1 METRO made route changes with the Aug 2013 service change effective Aug 25, 2013. 2 A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 25 Richmond, 33 Post Oak, 56 Airline METRO made route changes effective with the service change on December 21, 2013. 3 A) 15 Fulton. Route discontinued effective December 22, 2013. B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 4 METRO made route changes with the Jan 2014 service change effective Jan 26, 2014. 5 A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 1 Hospital, 52 Hirsch/Scott, 53 Briar Forest, 81 Westheimer Sharpstown. B) Added additional trips to minimize overcrowding: C) 32 Renwick. New service commenced operations effective Jan 26, 2014. D) Vehicle changed from 24' ARBOC to 40' transit bus to minimize overcrowding on the followings routes: 6 Jensen, 83 Lee Road. E) Vehicle changed from 45' suburban bus to 40' transit bus to match service with ridership demand on route 102 IAH. 6 413 Greenlink Orange Route operated Sunday, June 29th. (USA Volleyball Championship) Boardings: 1,456 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 14

AUGUST 2014 (FY2014) - METROBus Charts AVERAGE WEEKDAY BOARDINGS - METROBus 300,000 250,000 200,000 150,000 100,000 50,000 - October November December January February March April May June July August September FY2013 FY2014 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 15

AUGUST 2014 (FY2014) - METROBus Charts AVERAGE SATURDAY BOARDINGS - METROBus 140,000 120,000 100,000 80,000 60,000 40,000 20,000 - October November December January February March April May June July August September FY2013 FY2014 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 16

AUGUST 2014 (FY2014) - METROBus Charts AVERAGE SUNDAY BOARDINGS - METROBus 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 - October November December January February March April May June July August September FY2013 FY2014 Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 17

AUGUST 2014 (FY2014) - Average Weekday - By Rail Station FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE RAIL - RED LINE FANNIN SOUTH 2,283 2,165 118 5.4% 2,270 2,246 2,015 2,224 2,310 2,102 2,236 2,438 2,319 2,362 2,593 NRG PARK (Formerly Reliant) 1,138 975 162 16.6% 1,056 1,190 929 1,035 1,067 1,060 1,061 2,030 980 1,005 1,099 SMITH LANDS 3,153 3,067 86 2.8% 3,199 3,103 3,078 2,964 3,097 3,165 3,263 3,157 3,214 3,233 3,210 TMC TC 3,144 3,197 (53) -1.7% 3,243 3,067 2,943 3,126 3,230 3,169 3,223 3,061 3,233 3,141 3,150 DRYDEN 4,612 4,678 (67) -1.4% 4,404 4,323 4,007 4,450 4,654 4,657 4,869 4,822 5,004 5,046 4,492 HERMANN HOSPITAL / ZOO 3,364 3,250 115 3.5% 3,223 3,144 2,925 3,276 3,375 3,453 3,559 3,397 3,645 3,587 3,420 HERMANN PARK / RICE UNIV 524 499 26 5.2% 491 487 436 436 459 480 561 587 587 604 641 MUSEUM DISTRICT 1,140 1,126 14 1.3% 1,117 1,053 1,011 1,067 1,101 1,119 1,183 1,220 1,250 1,249 1,172 WHEELER 3,090 3,078 12 0.4% 3,118 3,072 2,994 3,057 3,205 3,066 3,193 3,020 3,117 3,089 3,059 HCC / ENSEMBLE 2,038 2,141 (103) -4.8% 2,188 2,024 1,795 2,122 2,269 2,103 2,236 1,795 1,871 1,784 2,230 McGOWEN 1,285 1,269 16 1.3% 1,230 1,251 1,258 1,327 1,275 1,246 1,329 1,342 1,337 1,293 1,251 DOWNTOWN TC 3,033 2,973 59 2.0% 2,919 2,807 2,869 3,079 3,059 2,940 3,041 2,922 3,108 3,141 3,473 BELL 835 1,013 (178) -17.6% 802 723 708 810 851 895 891 870 883 860 895 MAIN STREET SQUARE 4,226 3,587 639 17.8% 3,714 3,784 3,798 4,223 4,352 4,398 4,466 4,376 4,409 4,549 4,418 PRESTON 3,412 3,200 212 6.6% 3,447 3,401 3,458 3,357 3,427 3,346 3,500 3,422 3,578 3,508 3,087 UH - DOWNTOWN 1,109 1,453 (345) -23.7% 1,593 1,427 1,391 1,047 1,161 1,136 1,112 694 822 853 957 BURNETT STATION 1,049 1,348 1,069 1,034 947 976 904 1,042 1,051 1,066 QUITMAN / NEAR NORTHSIDE 635 531 589 576 633 661 645 700 716 662 FULTON / NORTH CENTRAL 624 431 519 568 649 675 656 640 598 880 MOODY PARK 287 182 187 204 243 276 245 256 254 735 CAVALCADE 315 206 298 320 333 340 323 332 327 356 LINDALE PARK 119 102 110 113 123 130 128 130 119 114 MELBOURNE / NORTH LINDALE 320 286 369 382 297 289 428 280 276 278 NORTHLINE TC / HCC 1,174 1,151 1,039 1,091 1,162 1,197 1,149 1,311 1,343 1,125 TOTAL 42,087 37,674 4,413 11.7% 38,014 37,101 39,854 41,780 43,181 42,722 44,267 43,631 44,050 43,990 44,362 LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown Northline TC / HCC = Northline Transit Center / Houston Community College NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month. Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 18

AUGUST 2014 (FY2014) - Average Saturday - By Rail Station FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE RAIL - RED LINE FANNIN SOUTH 1,024 976 48 4.9% 899 969 863 1,318 1,141 1,324 1,141 886 866 1,027 829 NRG PARK (Formerly Reliant) 954 769 185 24.1% 717 1,053 710 1,586 1,000 641 1,758 759 500 1,029 735 SMITH LANDS 334 300 34 11.3% 332 287 222 353 337 481 406 291 273 343 345 TMC TC 1,253 1,245 8 0.6% 1,375 1,222 1,026 1,298 1,293 1,446 1,320 1,287 1,143 1,168 1,200 DRYDEN 871 810 61 7.5% 859 736 617 872 945 1,076 1,135 821 752 927 841 HERMANN HOSPITAL / ZOO 975 883 91 10.4% 1,002 849 678 986 997 1,286 1,009 974 943 997 1,000 HERMANN PARK / RICE UNIV 607 450 158 35.1% 554 426 241 511 528 1,766 515 692 489 494 466 MUSEUM DISTRICT 572 544 28 5.2% 617 497 363 619 595 837 556 645 497 540 529 WHEELER 1,801 1,748 54 3.1% 1,893 1,741 1,457 1,894 1,892 2,102 1,749 1,737 1,677 1,798 1,875 HCC / ENSEMBLE 814 793 21 2.6% 847 751 614 970 905 1,029 840 831 683 691 797 McGOWEN 732 669 63 9.4% 741 687 541 841 812 900 894 766 625 588 656 DOWNTOWN TC 1,523 1,530 (7) -0.4% 1,512 1,463 1,195 1,656 1,586 1,622 1,508 1,652 1,463 1,504 1,596 BELL 416 441 (25) -5.6% 362 373 258 425 533 606 482 439 268 375 460 MAIN STREET SQUARE 2,226 1,771 455 25.7% 1,981 1,924 1,619 2,459 2,392 2,828 2,574 2,309 1,894 2,190 2,315 PRESTON 1,580 1,234 346 28.1% 1,443 1,401 1,297 1,771 1,701 1,835 1,963 1,689 1,371 1,431 1,479 UH - DOWNTOWN 304 431 (126) -29.4% 456 437 434 306 282 325 242 265 176 176 248 BURNETT STATION 171 207 148 158 162 115 147 112 361 128 QUITMAN / NEAR NORTHSIDE 502 434 505 488 580 533 476 521 457 529 FULTON / NORTH CENTRAL 450 361 420 485 519 494 460 445 382 479 MOODY PARK 205 160 187 204 278 256 207 194 149 207 CAVALCADE 249 222 245 266 287 247 270 247 212 245 LINDALE PARK 94 95 106 96 144 107 78 64 63 94 MELBOURNE / NORTH LINDALE 249 162 311 273 297 182 222 251 221 326 NORTHLINE TC / HCC 1,080 1,164 1,030 1,068 1,335 1,145 1,022 952 981 1,019 TOTAL 18,440 14,592 3,848 26.4% 15,590 14,816 14,942 20,818 19,974 23,706 21,171 18,925 16,401 18,099 18,399 LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month. Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 19

AUGUST 2014 (FY2014) - Average Sunday - By Rail Station FY2014 FY2013 % October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP August August FIXED ROUTE RAIL - RED LINE FANNIN SOUTH 701 730 (30) -4.1% 564 808 592 733 626 722 624 718 622 827 872 NRG PARK (Formerly Reliant) 695 507 189 37.2% 460 1,369 400 816 505 682 944 591 442 871 566 SMITH LANDS 235 227 8 3.6% 232 310 182 229 222 252 219 229 227 254 228 TMC TC 965 943 22 2.3% 974 1,069 833 936 916 967 987 980 920 1,071 958 DRYDEN 672 618 54 8.7% 614 691 560 644 645 675 840 663 685 736 636 HERMANN HOSPITAL / ZOO 757 659 98 14.8% 720 676 647 700 704 747 754 812 824 959 786 HERMANN PARK / RICE UNIV 351 334 17 5.2% 308 364 254 391 303 398 183 524 307 413 421 MUSEUM DISTRICT 440 419 21 4.9% 415 438 334 441 411 470 395 590 413 505 423 WHEELER 1,271 1,211 60 4.9% 1,184 1,585 1,142 1,229 1,258 1,288 1,258 1,244 1,194 1,363 1,238 HCC / ENSEMBLE 697 660 37 5.6% 690 750 686 689 713 730 607 672 639 656 834 McGOWEN 468 467 1 0.2% 514 534 437 486 462 509 400 544 393 464 408 DOWNTOWN TC 1,264 1,273 (9) -0.7% 1,097 1,293 1,077 1,229 1,246 1,260 1,274 1,332 1,332 1,364 1,399 BELL 302 319 (18) -5.5% 266 282 216 310 267 356 392 293 261 322 354 MAIN STREET SQUARE 1,653 1,153 500 43.4% 1,381 1,738 1,390 1,787 1,681 1,915 1,721 1,685 1,526 1,689 1,670 PRESTON 1,172 970 202 20.8% 1,083 1,253 1,127 1,114 1,191 1,308 1,189 1,232 1,166 1,227 1,001 UH - DOWNTOWN 215 311 (96) -31.0% 252 364 451 173 139 164 136 153 124 164 244 BURNETT STATION 119 115 114 96 153 105 126 120 109 133 QUITMAN / NEAR NORTHSIDE 427 402 368 404 426 442 452 420 498 430 FULTON / NORTH CENTRAL 365 324 285 332 422 402 361 377 361 421 MOODY PARK 157 161 134 115 188 149 153 155 152 210 CAVALCADE 188 203 151 198 231 167 204 169 184 188 LINDALE PARK 73 129 88 56 69 55 67 64 82 52 MELBOURNE / NORTH LINDALE 187 208 260 189 188 74 172 225 176 194 NORTHLINE TC / HCC 847 1,239 734 742 889 892 879 775 903 572 TOTAL 13,790 10,801 2,989 27.7% 10,754 13,525 13,108 14,039 13,419 15,008 14,209 14,676 13,375 15,346 14,236 LEGEND 1 METRORail stations are shown from south to north. 2 The complete names of stations shown above with abbreviations or acronymns are: TMC TC = Texas Medical Center Transit Center Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo Hermann Park / Rice Univ = Hermann Park / Rice University HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater Downtown TC = Downtown Transit Center UH - Downtown = University of Houston - Downtown Northline TC / HCC = Northline Transit Center / Houston Community College NOTES 1 The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month. Prepared by Ridership Analysis and Service Evaluation 9/22/2014 Page 20