PUTNIČKE AGENCIJE U TRAVEL AGENCIES, 2017

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GODINA/ YEAR: LIV. ZAGREB, 30. TRAVNJA 2018./ 30 APRIL, 2018 BROJ/ NUMBER: 4.3.6. CODEN POPCEA ISSN 1330-0350 PUTNIČKE AGENCIJE U TRAVEL AGENCIES, 2017 Ovim istraživanjem obuhvaćena je 1 061 hrvatska putnička agencija koja je organizirala putovanja za domaće posjetitelje i turiste te putovanja stranih turista u Hrvatskoj u Domaći posjetitelji najviše putovali u Hrvatskoj U u organizaciji hrvatskih putničkih agencija na jednodnevnim putovanjima bio je 305 721 domaći posjetitelj, a od toga 224 499 na jednodnevnim putovanjima u Hrvatskoj i 81 222 u stranim zemljama. Domaći posjetitelji su u organizaciji hrvatskih putničkih agencija na jednodnevnim putovanjima u strane zemlje najviše putovali u Austriju (40,3%) i Italiju (26,1%). U u odnosu na u organizaciji hrvatskih putničkih agencija broj domaćih posjetitelja na jednodnevnim putovanjima u Hrvatskoj veći je za 2,2%, dok je u strane zemlje veći za 12,7%. Domaći turisti najviše putovali u Hrvatskoj U u organizaciji hrvatskih putničkih agencija 292 278 domaćih turista bilo je na putovanjima u Hrvatskoj na kojima su ostvarili 1 182 546 noćenja. Domaći turisti u prosjeku su ostvarili četiri noćenja u Hrvatskoj. U odnosu na broj domaćih turista na putovanjima u Hrvatskoj u organizaciji hrvatskih putničkih agencija manji je za 4%, a broj njihovih noćenja manji je za 2,9%. U u organizaciji hrvatskih putničkih agencija 287 036 domaćih turista bilo je na putovanjima u strane zemlje na kojima je ostvareno 1 127 958 noćenja. U strane zemlje domaći turisti najviše su putovali u Italiju (16,9%) i Austriju (8,6%). Zatim slijede putovanja u Češku (7,7%), Njemačku (6,7%), Mađarsku (6,0%), Bosnu i Hercegovinu i Francusku (u svaku po 4,9%), Španjolsku (4,8%), Sloveniju (3,4%), Grčku (2,6%), Srbiju (2,5%) te u Ujedinjenu Kraljevinu (2,3%). Domaći turisti u prosjeku su ostvarili četiri noćenja u stranim zemljama. U strane zemlje putovali su više za 16,7% i ostvarili 16,7% više noćenja u u odnosu na U organizaciji hrvatskih putničkih agencija najviše turista iz Njemačke U hrvatske putničke agencije organizirale su višednevna putovanja u Hrvatskoj za 2,2 milijuna stranih turista, koji su ostvarili 13,6 milijuna noćenja. Strani turisti u prosjeku su ostvarili šest noćenja u Hrvatskoj. Broj stranih turista koji su u Hrvatsku došli u organizaciji hrvatskih putničkih agencija veći je za 9,0%, dok je broj noćenja veći za 7,0% u u odnosu na U strukturi noćenja stranih turista koji su u Hrvatsku došli u organizaciji hrvatskih putničkih agencija najviše noćenja ostvarili su turisti iz Njemačke (27,4%). Zatim slijede noćenja turista iz Ujedinjene Kraljevine (11,6%), Poljske (6,6%), Austrije (5,8%), Italije (5,7%), Češke (5,4%), Nizozemske (4,5%), Švedske (4,4%) i Slovenije (4,1%). In 2017, there were 1 061 Croatian travel agencies that arranged trips and travels for domestic visitors and tourists as well as travels in Croatia for foreign tourists. Domestic same-day visitors travelled the most in Croatia In 2017, the number of domestic same-day visitors whose trips were organised by Croatian travel agencies amounted to 305 721, out of which 224 499 same-day visitors travelled in Croatia and 81 222 travelled abroad. Domestic same-day visitors whose trips abroad were organised by Croatian travel agencies travelled the most to Austria (40.3%) and Italy (26.1%). In 2017, as compared to 2016, domestic same-day visitors whose trips in Croatia were organised by Croatian travel agencies increased by 2.2%, while those abroad increased by 12.7%. Domestic tourists travelled the most in Croatia In 2017, the number of domestic tourists whose trips in Croatia were organised by Croatian travel agencies amounted to 292 278, who realised 1 182 546 tourist nights. Domestic tourists realised four tourist nights on average in Croatia. As compared to 2016, the number of domestic tourists whose trips in Croatia were organised by Croatian travel agencies decreased by 4% and the number of tourist nights decreased by 2.9%. In 2017, the number of domestic tourists whose trips abroad were organised by Croatian travel agencies amounted to 287 036, who realised 1 127 958 tourist nights. Most of domestic tourists went to Italy (16.9%) and Austria (8.6%). These were followed by travels to the Czech Republic (7.7%), Germany (6.7%), Hungary (6.0%), Bosnia and Hercegovina and France (4.9% each), Spain (4.8%), Slovenia (3.4%), Greece (2.6%), Serbia (2.5%) and the United Kingdom (2.3%). Domestic tourists realised four tourist nights on average abroad. There were 16.7% more domestic tourists who travelled abroad and 16.7% more tourist nights in 2017 than in The most tourists whose trips were organised by Croatian travel agencies came from Germany In 2017, Croatian travel agencies arranged trips with overnight stays in Croatia for 2.2 million foreign tourists, who realised 13.6 million tourist nights. Foreign tourists realised an average of six tourist nights in Croatia. In 2017, the number of foreign tourists who came to the Republic of Croatia through the mediation of Croatian travel agencies increased by 9.0% and the number of tourist nights by 7.0%, as compared to Concerning the structure of nights realised by foreign tourists in Croatia who travelled through the mediation of Croatian travel agencies, most of them were realised by tourists from Germany (27.4%). These were followed by nights realised by tourists from the United Kingdom (11.6%), Poland (6.6%), Austria (5.8%), Italy (5.7%), the Czech Republic (5.4%), the Netherlands (4.5%), Sweden (4.4%) and Slovenia (4.1%).

1. PUTNIČKE AGENCIJE SA SJEDIŠTEM U REPUBLICI HRVATSKOJ I NJIHOVE POSLOVNICE U TRAVEL AGENCIES SEATED IN REPUBLIC OF CROATIA AND OFFICES THEREOF, 2017 Ukupno Broj putničkih agencija i njihovih poslovnica u Republici Hrvatskoj i stranim zemljama 1 061 Number of travel agencies and their offices in the Republic of Croatia and abroad Zaposleni ukupno (stanje 31. kolovoza) 4 924 Persons in employment total (situation as on 31 August) Od toga stalno 3070 Of that, full-time 2. DOMAĆI POSJETITELJI NA JEDNODNEVNIM PUTOVANJIMA PREMA ZEMLJAMA POSJETA U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA U DOMESTIC VISITORS ON SAME-DAY TRIPS ARRANGED BY CROATIAN TRAVEL AGENCIES, BY COUNTRY OF DESTINATION, 2017 Zemlja posjeta Domaći posjetitelji na jednodnevnim putovanjima Same-day trips of domestic visitors Indeksi Ukupno 305 721 104,8 Country of destination Republika Hrvatska 224 499 102,2 Republic of Croatia Strane zemlje 81 222 112,7 Foreign countries Austrija 32 723 106,9 Austria Bosna i Hercegovina 3 560 141,0 Bosnia and Herzegovina Češka 35 - Czech Republic Francuska 20 2,7 France Italija 21 171 107,2 Italy Mađarska 6 520 97,2 Hungary Njemačka 962 205,6 Germany Slovačka 661 197,9 Slovakia Slovenija 13 684 139,0 Slovenia Srbija 1 738 167,3 Serbia Ostale europske zemlje 148 202,7 Other European countries 2 Priopćenje 4.3.6./ First Release

3. DOMAĆI TURISTI NA VIŠEDNEVNIM PUTOVANJIMA PREMA ZEMLJAMA POSJETA U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA U DOMESTIC TOURISTS ON TRAVELS ARRANGED BY CROATIAN TRAVEL AGENCIES, BY COUNTRY OF DESTINATION, 2017 Zemlja posjeta Turisti Indeksi Noćenja Indeksi Ukupno 579 314 105,2 2 310 504 105,8 Country of destination Republika Hrvatska 292 278 96,0 1 182 546 97,1 Republic of Croatia Od toga na kružnim putovanjima 4 536 81,3 19 274 123,7 Out of that, on tours (cruises) Strane zemlje 287 036 116,7 1 127 958 116,7 Foreign countries Austrija 24 623 82,7 77 357 70,9 Austria Belgija 3 096 151,3 6 754 156,5 Belgium Bosna i Hercegovina 14 177 103,0 33 858 97,0 Bosnia and Herzegovina Češka 22 197 103,3 77 981 104,7 Czech Republic Danska 748 134,8 2 641 125,7 Denmark Finska 1 081 105,6 2 154 94,3 Finland Francuska 14 125 102,3 61 334 98,5 France Grčka 7 526 173,8 37 973 136,1 Greece Italija 48 628 110,2 152 517 101,1 Italy Mađarska 17 205 102,5 30 972 106,3 Hungary Malta 1 325 93,8 6 891 85,1 Malta Nizozemska 4 428 147,0 14 835 139,2 Netherlands Norveška 842 218,7 3 101 200,2 Norway Njemačka 19 102 107,6 59 770 112,9 Germany Poljska 4 729 94,4 14 429 88,1 Poland Portugal 6 242 232,8 27 930 207,3 Portugal Rusija 2 230 131,6 9 932 157,3 Russian Federation Slovačka 4 500 105,2 8 119 107,8 Slovakia Slovenija 9 834 103,2 39 723 107,0 Slovenia Srbija 7 317 148,3 15 294 152,2 Serbia Španjolska 13 661 105,6 70 837 112,4 Spain Švedska 1 540 273,0 5 702 259,7 Sweden Švicarska 2 089 195,8 9 043 252,2 Switzerland Turska 2 197 139,6 10 067 116,2 Turkey Ujedinjena Kraljevina 6 667 117,6 28 971 127,1 United Kingdom Ukrajina 443 984,4 960 880,7 Ukraine Ostale europske zemlje 7 516 157,8 31 133 150,4 Other European countries SAD 2 935 165,3 21 459 174,9 USA Kanada 1 029 244,4 8 609 321,2 Canada Brazil 359 155,4 2 026 103,6 Brazil Egipat 355 243,2 2 957 191,8 Egypt Izrael 1 246 610,8 7 843 651,4 Israel Japan 707 516,1 4 488 459,4 Japan Kina 1 867 147,2 13 001 155,5 China Tajland 2 515 140,3 20 448 122,8 Thailand Tunis 1 361 336,0 9 427 305,8 Tunisia Ostale izvaneuropske zemlje 12 551 133,5 101 497 113,2 Other non-european countries Kružna putovanja u stranim zemljama 14 043 269,4 95 925 211,5 Tours (cruises) in foreign countries Priopćenje 4.3.6./ First Release 3

4. STRANI TURISTI NA VIŠEDNEVNIM PUTOVANJIMA U HRVATSKOJ U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA U PREMA ZEMLJI PREBIVALIŠTA FOREIGN TOURISTS ON TRAVELS TO CROATIA ARRANGED BY CROATIAN TRAVEL AGENCIES, BY COUNTRY OF ORIGIN, 2017 Zemlja prebivališta ukupno Turisti od ukupnog na kružnom putovanju Out of that, on tours (cruises) ukupno Noćenja od ukupnog na kružnom putovanju Out of that, on tours (cruises) Ukupno 2 164 801 109,0 299 437 13 626 554 107,0 1 188 481 Country of origin Austrija 144 432 103,6 17 806 793 887 98,9 70 160 Austria Belgija 28 493 124,4 2 111 182 591 115,8 9 494 Belgium Bosna i Hercegovina 16 238 101,9 869 81 115 100,3 3 929 Bosnia and Herzegovina Bugarska 5 284 105,8 549 14 035 87,5 2 282 Bulgaria Češka 105 503 103,5 469 740 035 105,1 2 186 Czech Republic Danska 21 096 111,5 5 745 131 634 126,8 23 458 Denmark Finska 21 689 149,8 1 489 129 885 147,1 5 706 Finland Francuska 64 109 87,0 12 421 391 236 83,4 73 766 France Grčka 1 666 208,8 374 4 662 131,2 1 468 Greece Irska 18 486 109,0 267 126 476 107,1 1 278 Ireland Italija 128 598 85,6 16 680 776 336 88,6 45 422 Italy Mađarska 77 428 104,8 2 947 432 459 102,3 8 783 Hungary Nizozemska 79 898 132,4 15 141 619 711 134,8 51 408 Netherlands Norveška 25 827 123,5 4 774 139 585 118,9 15 393 Norway Njemačka 520 125 111,0 55 570 3 728 026 107,0 252 259 Germany Poljska 146 461 117,6 24 611 899 790 111,4 83 444 Poland Portugal 3 344 102,1 1 835 18 234 98,3 11 801 Portugal Rumunjska 7 434 98,7 470 38 903 98,1 1 716 Romania Rusija 22 755 106,3 475 155 642 94,5 1 841 Russian Federation Slovačka 50 657 92,8 124 333 809 89,8 631 Slovakia Slovenija 96 085 96,2 1 656 561 261 96,6 7 395 Slovenia Srbija 6 292 101,4 278 34 062 95,3 827 Serbia Španjolska 32 519 123,8 11 592 146 705 107,9 38 658 Spain Švedska 86 725 127,3 7 518 596 479 142,4 32 073 Sweden Švicarska 25 035 114,8 4 396 159 984 105,2 15 810 Switzerland Turska 1 845 105,7 278 6 787 87,1 499 Turkey Ujedinjena Kraljevina 236 120 116,0 22 772 1 578 416 114,7 118 918 United Kingdom Ukrajina 13 810 92,5 62 103 727 89,8 194 Ukraine Ostale europske zemlje 32 581 92,4 2 270 165 270 96,5 10 915 Other European countries Izrael 5 363 85,4 1 356 15 156 94,4 5 053 Israel Japan 14 674 117,8 13 226 36 041 83,7 28 078 Japan Kina 4 024 111,4 2 217 10 708 126,8 5 714 China Koreja, Republika 9 957 81,6 7 378 36 765 122,0 32 066 Korea, Republic of SAD 26 291 146,1 10 938 139 804 139,9 58 337 USA Ostale izvaneuropske zemlje 83 957 137,8 48 773 297 338 129,4 167 519 Other non-european countries 4 Priopćenje 4.3.6./ First Release

5. JEDNODNEVNA PUTOVANJA U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA ZA TURISTE KOJI BORAVE U TURISTIČKIM MJESTIMA U SAME-DAY TRIPS ARRANGED BY CROATIAN TRAVEL AGENCIES, FOR TOURISTS ACCOMMODATED IN TOURIST RESORTS, 2017 u Republici Hrvatskoj In Republic of Croatia Jednodnevna putovanja Same-day trips u stranim zemljama In foreign countries Broj polazaka 69 715 129,4 9 902 98,1 Number of departures Broj turista 1 199 802 98,9 230 323 119,0 Number of tourists Domaći 160 761 128,1 23 009 177,4 Domestic Strani 1 039 041 95,6 207 314 114,8 Foreign 6. DOMAĆI TURISTI U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA S OBZIROM NA PRIJEVOZNA SREDSTVA KOJIMA SU PUTOVALI U DOMESTIC TOURISTS, THROUGH MEDIATION OF CROATIAN TRAVEL AGENCIES, IN RESPECT OF MEANS OF TRANSPORT THEY USED, 2017 ukupno Prijevoz u organizaciji hrvatske putničke agencije Transport organised by Croatian travel agency zrakoplov Aeroplane autobus Bus plovilo (brod) Vessel (ship) vlak Train ostalo Other Osobno organiziran prijevoz Transport on own account Domaći turisti Domestic tourists U Republici Hrvatskoj turisti 123 090 19 626 101 704 481 277 1 002 169 188 In Republic of Croatia noćenja 449 980 64 356 379 436 1 691 1 235 3 262 732 566 U stranoj zemlji turisti 265 457 87 259 164 560 8 312 2 071 3 255 21 579 Abroad noćenja 1 037 219 425 166 540 342 54 622 6 003 11 086 90 739 7. TURISTI I NOĆENJA PO VRSTAMA SMJEŠTAJNIH OBJEKATA U REPUBLICI HRVATSKOJ U ORGANIZACIJI HRVATSKIH PUTNIČKIH AGENCIJA U TOURISTS AND TOURIST NIGHTS, BY TYPES OF ACCOMMODATION ESTABLISHMENTS IN REPUBLIC OF CROATIA, THROUGH MEDIATION OF CROATIAN TRAVEL AGENCIES, 2017 turisti Ukupno noćenja Domaći turisti Domestic tourists turisti noćenja turisti Strani turisti Foreign tourists noćenja Ukupno 2 457 079 14 809 100 292 278 1 182 546 2 164 801 13 626 554 Hoteli 1) 1 237 418 6 700 813 191 976 692 796 1 045 442 6 008 017 Hotels 1) Turistička naselja i turistički apartmani 191 949 1 286 891 20 429 105 402 171 520 1 181 489 Tourist resorts and apartments Kampovi 2) 93 318 680 826 5 796 27 088 87 522 653 738 Camping sites 2) Sobe za iznajmljivanje, apartmani, studio-apartmani, kuće za odmor 3) 853 318 5 775 622 44 587 237 758 808 731 5 537 864 Rooms to let, apartments, studiotype suites and summer houses 3) Ostali smještaj 81 076 364 948 29 490 119 502 51 586 245 446 Other accommodation 1) Obuhvaćeni su hoteli, hoteli baštine, aparthoteli, integralni hoteli, lječilišni hoteli i hoteli posebnog standarda. 2) Obuhvaćeni su kampovi, kampirališta, kamp-odmorišta, u kojima su uslugu smještaja pružili ugostitelji (pravna ili fizička osoba), kućanstva i obiteljska poljoprivredna gospodarstva te prostori za kampiranje izvan kampova. 3) Obuhvaćene su sobe, apartmani, studio-apartmani, kuće za odmor, u kojima su uslugu smještaja pružili ugostitelji (pravna ili fizička osoba), kućanstva i obiteljska poljoprivredna gospodarstva. 1) Including hotels, heritage hotels, all-suite hotels, integral hotels, spa hotels and special-standard hotels. 2) Including camping sites, small camps, quickstop camping, in which accommodation services were rendered by hotel and restaurant entrepreneurs (legal entity or natural person), households and private family farms as well as organised off-site camping sites. 3) Including rooms, apartments, studio-type suites, summer houses in which accommodation services were rendered by hotel and restaurant entrepreneurs (legal entity or natural person), households and private family farms Priopćenje 4.3.6./ First Release 5

METODOLOŠKA OBJAŠNJENJA NOTES ON METHODOLOGY Svrha statističkog istraživanja Svrha statističkog istraživanja jest prikupljanje podataka o broju putničkih agencija, broju zaposlenih u agencijama te broju domaćih turista i noćenja po zemlji posjeta, stranih turista i noćenja po zemlji prebivališta, turističkog prometa po vrstama smještajnih objekata te broju jednodnevnih putovanja ostvarenih u organizaciji putničkih agencija. Purpose of the statistical survey The purpose of the statistical survey is to collect data on the number of travel agencies and the number of persons employed in these agencies as well as on the number of domestic tourists and nights by the country of destination, foreign tourists and nights by the country of origin, tourist activity by types of accommodation establishments and the number of same-day trips organised by travel agencies. Pravna osnova Istraživanje se provodi prema Zakonu o službenoj statistici (NN, br. 103/03., 75/09., 59/12. i 12/13. pročišćeni tekst) i Godišnjemu provedbenom planu statističkih aktivnosti Republike Hrvatske 2017 Legal basis The survey is implemented on the basis of the Official Statistics Act (NN, Nos 103/03, 75/09, 59/12 and 12/13 consolidated text) and the Annual Implementation Plan of Statistical Activities of the Republic of Croatia Izvještajne jedinice Izvještajna jedinica u ovom istraživanju jest putnička agencija, odnosno svi poslovni subjekti i njihovi dijelovi čija se djelatnost sastoji od organiziranja turističkog prometa za domaće i strane izletnike te turiste, a imaju sjedište u Republici Hrvatskoj. Reporting units The reporting units in this survey are travel agencies, that is, all business entities and parts thereof whose activity includes the arrangement of tourist transport for domestic and foreign same day visitors and tourists and whose seat is in the Republic of Croatia. Izvori i metode prikupljanja podataka Izvor podataka jest godišnje statističko istraživanje o putničkim agencijama koje se provodi putem obrasca TU-14 (Izvještaj o putničkim agencijama). Izvještaj se ispunjava za cijelu putničku agenciju, bez obzira na to gdje se nalaze njezine poslovnice. Sources and methods of data collection The data source is the annual statistical survey on travel agencies carried out by applying the TU-14 form (Report on Travel Agencies). The Report is filled in for the whole travel agency, irrespective of where its offices may be located. Obuhvat Istraživanjem su obuhvaćeni poslovni subjekti i njihovi dijelovi čija se djelatnost sastoji od organiziranja turističkog prometa za domaće i strane izletnike i turiste, a imaju sjedište u Republici Hrvatskoj. Ovim istraživanjem nisu obuhvaćene putničke agencije posrednici koje pružaju samo usluge prodaja karata za priredbe, usluge mjenjačnice ili usluge turističkih informacija. Coverage The survey covers business entities and parts thereof whose seat is in the Republic of Croatia and whose activity includes the arrangement of tourist transport for domestic and foreign same-day visitors and tourists. This survey does not include travel agencies intermediaries that provide only services of selling tickets for events, currency exchange services or tourist information services. Definicije Putnička agencija jest trgovačko društvo, trgovac pojedinac, obrtnik ili njihova organizacijska jedinica, koji mogu pružati usluge kao trgovac, organizator ili prodavatelj te organizirati, posredovati ili pružati druge usluge vezane za putovanje i boravak turista ako ispunjava uvjete pružanja usluga utvrđenih Zakonom o pružanju usluga u turizmu (NN, br. 68/07., 88/10., 30/14., 89/14. i 152/14. neslužbeni pročišćeni tekst). Prema Pravilniku o identifikacijskom kodu putničke agencije (NN, br. 78/96., 47/97. i 80/98.), putnička agencija prema vrsti usluga koje pruža može biti: putnička agencija organizator putovanja, putnička agencija posrednik, putnička agencija posrednik u pružanju usluga turističke asistencije i ugostiteljskih usluga u kućanstvu, prodaje karte za izlete i priredbe, usluge mjenjačnice ili pružanje turističkih informacija i putnička agencija koja je ujedno i organizator putovanja i posrednik. Usluga putovanja podrazumijeva prijevoz putnika, smještaj koji nije neodvojivi dio prijevoza putnika i nije za svrhe stanovanja, iznajmljivanje automobila ili drugoga motornog vozila te bilo koju drugu turističku uslugu koja nije neodvojivi dio usluge putovanja. Turist je svaka osoba koja u mjestu izvan svog prebivališta provede najmanje jednu noć u ugostiteljskome ili drugom objektu za smještaj turista radi odmora ili rekreacije, zdravlja, studija, sporta, religije, porodice, poslova, javnih misija ili skupova. U turiste se ne uključuju migranti, pogranični radnici, diplomati, članovi vojnih snaga na redovitim zadacima, prognanici i nomadi. Definitions A travel agency is a trade company or an individual trader, a tradesman or their organisational unit rendering services of arrangement or intermediation of services related to travel and stays of tourists if it fulfils the conditions of rendering services as regulated in the Act on the Provision of Tourism Services (NN, Nos 68/07, 88/10, 30/14, 89/14 and 152/14 unofficial consolidated text). According to the Ordinance on the Identification Codes of Travel Agencies (NN, Nos 78/96, 47/97 and 80/98), regarding the type of services it provides, a travel agency may be: a tour operator, a travel agency intermediary, a travel agency intermediary engaged in rendering passenger assistance service and mediation in private accommodation, a travel agency selling tickets for trips or performances and rendering currency exchange or tourist information services and a tourist agency that is both a tour operator and a travel agency intermediary. Travel service includes passenger transport, accommodation that is not an inseparable part of passenger transport and is not intended for residential purposes, renting of cars or other motor vehicles and any other tourist service that is not an inseparable part of the travel service. Tourist is every person who, outside his or her place of usual residence, spends at least one night in an accommodation establishment or in another establishment intended for accommodating tourists for rest or recreation, health, studying, sports, religion, family, business, public missions or gatherings. Migrants, cross-border workers, diplomats, military members at regular missions, refugees and nomads are not considered tourists. 6 Priopćenje 4.3.6./ First Release

Jednodnevni posjetitelj jest osoba koja odlazi na jednodnevno putovanje izvan svog mjesta prebivališta i vraća se isti dan (ne prenoći u mjestu posjeta). Jednodnevno putovanje ili izlet jest kombinacija najmanje dviju pojedinačnih usluga za potrebe istog putovanja ili odmora, koje se sastoje od prijevoza ili drugih turističkih i ugostiteljskih usluga, a traje manje od 24 sata i ne uključuje noćenje. Višednevno putovanje jest putovanje na kojem je ostvareno barem jedno, a manje od 365 noćenja. Kružno putovanje jest turističko putovanje u trajanju od nekoliko dana prema određenom itineraru (razrađenom planu putovanja) kružnog tijeka. To je aranžman s različitim prijevoznim sredstvima i svim turističkim uslugama u tijeku putovanja uključujući vodiča i pratitelja. U tablici 5. iskazani su podaci o jednodnevnim putovanjima (izletima) koje putničke agencije organiziraju ili kod kojih posreduju pri organizaciji za turiste koji borave u nekome turističkome mjestu. Na taj način turistima se pruža jedan oblik razonode tijekom njihova boravka u nekome turističkome mjestu. Broj polazaka odnosi se na ostvaren broj jednodnevnih putovanja tijekom godine. U tablici 6. prikazani su podaci samo za glavno prijevozno sredstvo kojim su domaći turisti putovali u Hrvatskoj odnosno iz Hrvatske (ne odnosi se na jednodnevna putovanja). Prijevoz može organizirati putnička agencija ili to može biti osobno organiziran prijevoz bilo kojim prijevoznim sredstvom. Same-day visitor is every person who goes on a same-day trip outside his or her place of usual residence and comes back the same day (he or she does not spend a night in the place of destination). Same-day visit or trip is a combination of at least two individual services for purpose of the same trip or vacation, consisting of transportation and other tourist and hospitality services, which lasts less than 24 hours and does not include an overnight stay. Trip with overnight stays is trip with at list one but less than 365 overnight stays realised. Tour or cruise is a tourist journey lasting for several days according to a specific tour (cruise) itinerary (elaborated plan of the journey). It is an inclusive tour that comprises various means of transport and all tourist services during the journey, including a guide and a tour conductor. Table 5. contains data on same-day trips (excursions) that travel agencies either arrange or intermediate in arrangement for tourists who stay in a particular tourist resort. This provides a type of leisure to tourists during their stay in a particular tourist resort. The number of departures refers to the realised number of same-day trips in the course of a year. Table 6. shows data on only the main means of transport in which domestic tourists travelled in Croatia or from Croatia, respectively (it does not refer to same-day trips). The transport may be arranged by a travel agency or an individually arranged transport by using any means of transport. Kratice Abbreviations NN Narodne novine NN Narodne novine, official gazette of the Republic of Croatia SAD Sjedinjene Američke Države USA United States of America tis. tisuća 000 thousand Znakovi Symbols - nema pojave - no occurrence Objavljuje i tiska Državni zavod za statistiku Republike Hrvatske, Zagreb, Ilica 3, p. p. 80. Published and printed by the Croatian Bureau of Statistics, Zagreb, Ilica 3, P. O. B. 80 Telefon/ Phone: +385 (0) 1 4806-111, telefaks/ Fax: +385 (0) 1 4817-666 Odgovara ravnatelj Marko Krištof. Person responsible: Marko Krištof, Director General Priredile: Suzana Nujić, Jadranka Pavić i Ivana Brozović Prepared by: Suzana Nujić, Jadranka Pavić and Ivana Brozović MOLIMO KORISNIKE DA PRI KORIŠTENJU PODATAKA NAVEDU IZVOR. USERS ARE KINDLY REQUESTED TO STATE THE SOURCE. Naklada: 20 primjeraka 20 copies printed Podaci iz ovog Priopćenja objavljuju se i na internetu. First Release data are also published on the Internet. Služba za komunikaciju s korisnicima User Communication Department Informacije i korisnički zahtjevi Information and user requests Pretplata publikacija Subscription Novinarski upiti Press corner Telefon/ Phone: +385 (0) 1 4806-138, 4806-154, 4811-212 Elektronička pošta/ E-mail: stat.info@dzs.hr Telefaks/ Fax: +385 (0) 1 4806-148 Telefon/ Phone: +385 (0) 1 4806-115 Elektronička pošta/ E-mail: prodaja@dzs.hr Telefaks/ Fax: +385 (0) 1 4806-148 Telefon/ Phone: +385 (0) 1 4806-121, 4806-168 Elektronička pošta/ E-mail: press@dzs.hr Telefaks/ Fax: +385 (0) 1 4806-148 Priopćenje 4.3.6./ First Release 7